-- ----------------------------------------------------------
--  database: db2, generated: Sun Jul  3 21:51:00 2005
-- ----------------------------------------------------------
-- ----------------------------------------------------------
--  create table valid
-- ----------------------------------------------------------
CREATE TABLE valid (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (50) NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table ticket_priority
-- ----------------------------------------------------------
CREATE TABLE ticket_priority (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (50) NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table ticket_lock_type
-- ----------------------------------------------------------
CREATE TABLE ticket_lock_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (50) NOT NULL,
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table system_user
-- ----------------------------------------------------------
CREATE TABLE system_user (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    login VARCHAR (100) NOT NULL,
    pw VARCHAR (50) NOT NULL,
    salutation VARCHAR (50),
    first_name VARCHAR (100) NOT NULL,
    last_name VARCHAR (100) NOT NULL,
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (login)
);

-- ----------------------------------------------------------
--  create table user_preferences
-- ----------------------------------------------------------
CREATE TABLE user_preferences (
    user_id INTEGER NOT NULL,
    preferences_key VARCHAR (150) NOT NULL,
    preferences_value VARCHAR (250)
);

CREATE INDEX index_user_prefe79 ON user_preferences (user_id);

-- ----------------------------------------------------------
--  create table groups
-- ----------------------------------------------------------
CREATE TABLE groups (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table group_user
-- ----------------------------------------------------------
CREATE TABLE group_user (
    user_id INTEGER NOT NULL,
    group_id INTEGER NOT NULL,
    permission_key VARCHAR (20) NOT NULL,
    permission_value SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table group_role
-- ----------------------------------------------------------
CREATE TABLE group_role (
    role_id INTEGER NOT NULL,
    group_id INTEGER NOT NULL,
    permission_key VARCHAR (20) NOT NULL,
    permission_value SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table group_customer_user
-- ----------------------------------------------------------
CREATE TABLE group_customer_user (
    user_id VARCHAR (100) NOT NULL,
    group_id INTEGER NOT NULL,
    permission_key VARCHAR (20) NOT NULL,
    permission_value SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table roles
-- ----------------------------------------------------------
CREATE TABLE roles (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table role_user
-- ----------------------------------------------------------
CREATE TABLE role_user (
    user_id INTEGER NOT NULL,
    role_id INTEGER NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table personal_queues
-- ----------------------------------------------------------
CREATE TABLE personal_queues (
    user_id INTEGER NOT NULL,
    queue_id INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table theme
-- ----------------------------------------------------------
CREATE TABLE theme (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    theme VARCHAR (100) NOT NULL,
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (theme)
);

-- ----------------------------------------------------------
--  create table ticket_state
-- ----------------------------------------------------------
CREATE TABLE ticket_state (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    type_id SMALLINT NOT NULL,
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table ticket_state_type
-- ----------------------------------------------------------
CREATE TABLE ticket_state_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (120) NOT NULL,
    comments VARCHAR (250),
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table salutation
-- ----------------------------------------------------------
CREATE TABLE salutation (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    text VARCHAR (3000) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table signature
-- ----------------------------------------------------------
CREATE TABLE signature (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    text VARCHAR (3000) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table system_address
-- ----------------------------------------------------------
CREATE TABLE system_address (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    value0 VARCHAR (200) NOT NULL,
    value1 VARCHAR (200) NOT NULL,
    value2 VARCHAR (200),
    value3 VARCHAR (200),
    queue_id INTEGER NOT NULL,
    comments VARCHAR (200),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

-- ----------------------------------------------------------
--  create table follow_up_possible
-- ----------------------------------------------------------
CREATE TABLE follow_up_possible (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table queue
-- ----------------------------------------------------------
CREATE TABLE queue (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    group_id INTEGER NOT NULL,
    unlock_timeout INTEGER,
    escalation_time INTEGER,
    system_address_id SMALLINT NOT NULL,
    default_sign_key VARCHAR (100),
    salutation_id SMALLINT NOT NULL,
    signature_id SMALLINT NOT NULL,
    follow_up_id SMALLINT NOT NULL,
    follow_up_lock SMALLINT NOT NULL,
    move_notify SMALLINT NOT NULL,
    state_notify SMALLINT NOT NULL,
    lock_notify SMALLINT NOT NULL,
    owner_notify SMALLINT NOT NULL,
    comments VARCHAR (200),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table ticket
-- ----------------------------------------------------------
CREATE TABLE ticket (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    tn VARCHAR (50) NOT NULL,
    title VARCHAR (255),
    queue_id INTEGER NOT NULL,
    ticket_lock_id SMALLINT NOT NULL,
    ticket_answered SMALLINT NOT NULL,
    user_id INTEGER NOT NULL,
    group_id INTEGER NOT NULL,
    ticket_priority_id SMALLINT NOT NULL,
    ticket_state_id SMALLINT NOT NULL,
    group_read SMALLINT,
    group_write SMALLINT,
    other_read SMALLINT,
    other_write SMALLINT,
    customer_id VARCHAR (150),
    customer_user_id VARCHAR (250),
    timeout INTEGER,
    until_time INTEGER,
    escalation_start_time INTEGER NOT NULL,
    freekey1 VARCHAR (80),
    freetext1 VARCHAR (150),
    freekey2 VARCHAR (80),
    freetext2 VARCHAR (150),
    freekey3 VARCHAR (80),
    freetext3 VARCHAR (150),
    freekey4 VARCHAR (80),
    freetext4 VARCHAR (150),
    freekey5 VARCHAR (80),
    freetext5 VARCHAR (150),
    freekey6 VARCHAR (80),
    freetext6 VARCHAR (150),
    freekey7 VARCHAR (80),
    freetext7 VARCHAR (150),
    freekey8 VARCHAR (80),
    freetext8 VARCHAR (150),
    freetime1 TIMESTAMP,
    freetime2 TIMESTAMP,
    valid_id SMALLINT NOT NULL,
    create_time_unix BIGINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (tn)
);

CREATE INDEX index_ticket_use38 ON ticket (user_id);

CREATE INDEX index_ticket_que89 ON ticket (ticket_state_id, ticket_lock_id, group_id);

CREATE INDEX index_ticket_ans44 ON ticket (ticket_answered);

-- ----------------------------------------------------------
--  create table object_link
-- ----------------------------------------------------------
CREATE TABLE object_link (
    object_link_a_id BIGINT NOT NULL,
    object_link_b_id BIGINT NOT NULL,
    object_link_a_object VARCHAR (200) NOT NULL,
    object_link_b_object VARCHAR (200) NOT NULL,
    object_link_type VARCHAR (200) NOT NULL
);

-- ----------------------------------------------------------
--  create table ticket_history
-- ----------------------------------------------------------
CREATE TABLE ticket_history (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    history_type_id SMALLINT NOT NULL,
    ticket_id BIGINT NOT NULL,
    article_id BIGINT,
    queue_id INTEGER NOT NULL,
    owner_id INTEGER NOT NULL,
    priority_id SMALLINT NOT NULL,
    state_id SMALLINT NOT NULL,
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

CREATE INDEX ticket_history_t36 ON ticket_history (ticket_id);

CREATE INDEX ticket_history_c94 ON ticket_history (create_time);

-- ----------------------------------------------------------
--  create table ticket_history_type
-- ----------------------------------------------------------
CREATE TABLE ticket_history_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table article_type
-- ----------------------------------------------------------
CREATE TABLE article_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table article_sender_type
-- ----------------------------------------------------------
CREATE TABLE article_sender_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table article_flag
-- ----------------------------------------------------------
CREATE TABLE article_flag (
    article_id BIGINT NOT NULL,
    article_flag VARCHAR (50) NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL
);

CREATE INDEX article_flag_cre14 ON article_flag (create_by);

CREATE INDEX article_flag_art50 ON article_flag (article_id);

-- ----------------------------------------------------------
--  create table article
-- ----------------------------------------------------------
CREATE TABLE article (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    ticket_id BIGINT NOT NULL,
    article_type_id SMALLINT NOT NULL,
    article_sender_type_id SMALLINT NOT NULL,
    a_from VARCHAR (3800),
    a_reply_to VARCHAR (500),
    a_to VARCHAR (3800),
    a_cc VARCHAR (3800),
    a_subject VARCHAR (3800),
    a_message_id VARCHAR (3800),
    a_content_type VARCHAR (250),
    a_body LONG VARCHAR NOT NULL,
    incoming_time INTEGER NOT NULL,
    content_path VARCHAR (250),
    a_freekey1 VARCHAR (250),
    a_freetext1 VARCHAR (250),
    a_freekey2 VARCHAR (250),
    a_freetext2 VARCHAR (250),
    a_freekey3 VARCHAR (250),
    a_freetext3 VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

CREATE INDEX article_ticket_i75 ON article (ticket_id);

CREATE INDEX article_message_37 ON article (a_message_id);

-- ----------------------------------------------------------
--  create table article_plain
-- ----------------------------------------------------------
CREATE TABLE article_plain (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    article_id BIGINT NOT NULL,
    body BLOB NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

CREATE INDEX article_plain_ar87 ON article_plain (article_id);

-- ----------------------------------------------------------
--  create table article_attachment
-- ----------------------------------------------------------
CREATE TABLE article_attachment (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    article_id BIGINT NOT NULL,
    filename VARCHAR (250),
    content_size VARCHAR (30),
    content_type VARCHAR (250),
    content BLOB NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

CREATE INDEX article_attachme62 ON article_attachment (article_id);

-- ----------------------------------------------------------
--  create table standard_response
-- ----------------------------------------------------------
CREATE TABLE standard_response (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (80) NOT NULL,
    text LONG VARCHAR NOT NULL,
    comments VARCHAR (100),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table queue_standard_response
-- ----------------------------------------------------------
CREATE TABLE queue_standard_response (
    queue_id INTEGER NOT NULL,
    standard_response_id INTEGER NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table standard_attachment
-- ----------------------------------------------------------
CREATE TABLE standard_attachment (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (150) NOT NULL,
    content_type VARCHAR (150) NOT NULL,
    content BLOB NOT NULL,
    filename VARCHAR (250) NOT NULL,
    comments VARCHAR (200),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table standard_response_attachment
-- ----------------------------------------------------------
CREATE TABLE standard_response_attachment (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    standard_attachment_id INTEGER NOT NULL,
    standard_response_id INTEGER NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

-- ----------------------------------------------------------
--  create table auto_response_type
-- ----------------------------------------------------------
CREATE TABLE auto_response_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (50) NOT NULL,
    comments VARCHAR (80),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table auto_response
-- ----------------------------------------------------------
CREATE TABLE auto_response (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (100) NOT NULL,
    text0 LONG VARCHAR,
    text1 LONG VARCHAR,
    text2 LONG VARCHAR,
    type_id SMALLINT NOT NULL,
    system_address_id SMALLINT NOT NULL,
    charset VARCHAR (80) NOT NULL,
    comments VARCHAR (100),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table queue_auto_response
-- ----------------------------------------------------------
CREATE TABLE queue_auto_response (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    queue_id INTEGER NOT NULL,
    auto_response_id INTEGER NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

-- ----------------------------------------------------------
--  create table time_accounting
-- ----------------------------------------------------------
CREATE TABLE time_accounting (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    ticket_id BIGINT NOT NULL,
    article_id BIGINT,
    time_unit DECIMAL (10,2) NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

CREATE INDEX index_time_accou74 ON time_accounting (ticket_id);

-- ----------------------------------------------------------
--  create table sessions
-- ----------------------------------------------------------
CREATE TABLE sessions (
    session_id VARCHAR (150) NOT NULL,
    session_value LONG VARCHAR NOT NULL,
    UNIQUE (session_id)
);

CREATE INDEX index_session_id32 ON sessions (session_id);

-- ----------------------------------------------------------
--  create table ticket_index
-- ----------------------------------------------------------
CREATE TABLE ticket_index (
    ticket_id BIGINT NOT NULL,
    queue_id INTEGER NOT NULL,
    queue VARCHAR (70) NOT NULL,
    group_id INTEGER NOT NULL,
    s_lock VARCHAR (70) NOT NULL,
    s_state VARCHAR (70) NOT NULL,
    create_time_unix BIGINT NOT NULL
);

CREATE INDEX index_ticket_ind37 ON ticket_index (ticket_id);

-- ----------------------------------------------------------
--  create table ticket_lock_index
-- ----------------------------------------------------------
CREATE TABLE ticket_lock_index (
    ticket_id BIGINT NOT NULL
);

CREATE INDEX index_ticket_loc88 ON ticket_lock_index (ticket_id);

-- ----------------------------------------------------------
--  create table customer_user
-- ----------------------------------------------------------
CREATE TABLE customer_user (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    login VARCHAR (100) NOT NULL,
    email VARCHAR (150) NOT NULL,
    customer_id VARCHAR (200) NOT NULL,
    pw VARCHAR (50) NOT NULL,
    salutation VARCHAR (50),
    first_name VARCHAR (100) NOT NULL,
    last_name VARCHAR (100) NOT NULL,
    comments VARCHAR (250) NOT NULL,
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (login)
);

-- ----------------------------------------------------------
--  create table customer_preferences
-- ----------------------------------------------------------
CREATE TABLE customer_preferences (
    user_id VARCHAR (250) NOT NULL,
    preferences_key VARCHAR (150) NOT NULL,
    preferences_value VARCHAR (250)
);

CREATE INDEX index_customer_p15 ON customer_preferences (user_id);

-- ----------------------------------------------------------
--  create table ticket_loop_protection
-- ----------------------------------------------------------
CREATE TABLE ticket_loop_protection (
    sent_to VARCHAR (250) NOT NULL,
    sent_date VARCHAR (150) NOT NULL
);

CREATE INDEX index_ticket_loo84 ON ticket_loop_protection (sent_to);

CREATE INDEX index_ticket_loo53 ON ticket_loop_protection (sent_date);

-- ----------------------------------------------------------
--  create table pop3_account
-- ----------------------------------------------------------
CREATE TABLE pop3_account (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    login VARCHAR (200) NOT NULL,
    pw VARCHAR (200) NOT NULL,
    host VARCHAR (200) NOT NULL,
    queue_id INTEGER NOT NULL,
    trusted SMALLINT NOT NULL,
    comments VARCHAR (250),
    valid_id SMALLINT NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

-- ----------------------------------------------------------
--  create table postmaster_filter
-- ----------------------------------------------------------
CREATE TABLE postmaster_filter (
    f_name VARCHAR (200) NOT NULL,
    f_type VARCHAR (20) NOT NULL,
    f_key VARCHAR (200) NOT NULL,
    f_value VARCHAR (200) NOT NULL
);

-- ----------------------------------------------------------
--  create table generic_agent_jobs
-- ----------------------------------------------------------
CREATE TABLE generic_agent_jobs (
    job_name VARCHAR (200) NOT NULL,
    job_key VARCHAR (200) NOT NULL,
    job_value VARCHAR (200) NOT NULL
);

-- ----------------------------------------------------------
--  create table search_profile
-- ----------------------------------------------------------
CREATE TABLE search_profile (
    login VARCHAR (200) NOT NULL,
    profile_name VARCHAR (200) NOT NULL,
    profile_type VARCHAR (30) NOT NULL,
    profile_key VARCHAR (200) NOT NULL,
    profile_value VARCHAR (200) NOT NULL
);

-- ----------------------------------------------------------
--  create table process_id
-- ----------------------------------------------------------
CREATE TABLE process_id (
    process_name VARCHAR (200) NOT NULL,
    process_id VARCHAR (200) NOT NULL,
    process_host VARCHAR (200) NOT NULL,
    process_create INTEGER NOT NULL
);

-- ----------------------------------------------------------
--  create table web_upload_cache
-- ----------------------------------------------------------
CREATE TABLE web_upload_cache (
    form_id VARCHAR (250),
    filename VARCHAR (250),
    content_size VARCHAR (30),
    content_type VARCHAR (250),
    content BLOB NOT NULL,
    create_time_unix BIGINT NOT NULL
);

-- ----------------------------------------------------------
--  create table notifications
-- ----------------------------------------------------------
CREATE TABLE notifications (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    notification_type VARCHAR (200) NOT NULL,
    notification_charset VARCHAR (60) NOT NULL,
    notification_language VARCHAR (60) NOT NULL,
    subject VARCHAR (200) NOT NULL,
    text LONG VARCHAR NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

-- ----------------------------------------------------------
--  create table faq_item
-- ----------------------------------------------------------
CREATE TABLE faq_item (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    f_number VARCHAR (200) NOT NULL,
    f_subject VARCHAR (200),
    f_name VARCHAR (200) NOT NULL,
    f_language_id SMALLINT NOT NULL,
    state_id SMALLINT NOT NULL,
    category_id SMALLINT NOT NULL,
    f_keywords LONG VARCHAR,
    f_field1 LONG VARCHAR,
    f_field2 LONG VARCHAR,
    f_field3 LONG VARCHAR,
    f_field4 LONG VARCHAR,
    f_field5 LONG VARCHAR,
    f_field6 LONG VARCHAR,
    free_key1 VARCHAR (80),
    free_value1 VARCHAR (200),
    free_key2 VARCHAR (80),
    free_value2 VARCHAR (200),
    free_key3 VARCHAR (80),
    free_value3 VARCHAR (200),
    free_key4 VARCHAR (80),
    free_value4 VARCHAR (200),
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (f_name)
);

-- ----------------------------------------------------------
--  create table faq_language
-- ----------------------------------------------------------
CREATE TABLE faq_language (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table faq_history
-- ----------------------------------------------------------
CREATE TABLE faq_history (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    item_id INTEGER NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

-- ----------------------------------------------------------
--  create table faq_category
-- ----------------------------------------------------------
CREATE TABLE faq_category (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    comments VARCHAR (200) NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table faq_state
-- ----------------------------------------------------------
CREATE TABLE faq_state (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    type_id INTEGER NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table faq_state_type
-- ----------------------------------------------------------
CREATE TABLE faq_state_type (
    id SMALLINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (200) NOT NULL,
    PRIMARY KEY(id),
    UNIQUE (name)
);

-- ----------------------------------------------------------
--  create table faq_attachment
-- ----------------------------------------------------------
CREATE TABLE faq_attachment (
    id BIGINT NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    faq_id BIGINT NOT NULL,
    filename VARCHAR (250),
    content_size VARCHAR (30),
    content_type VARCHAR (250),
    content BLOB NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

CREATE INDEX faq_id ON faq_attachment (faq_id);

-- ----------------------------------------------------------
--  create table xml_storage
-- ----------------------------------------------------------
CREATE TABLE xml_storage (
    xml_type VARCHAR (200) NOT NULL,
    xml_key VARCHAR (250) NOT NULL,
    xml_content_key VARCHAR (250) NOT NULL,
    xml_content_value BLOB NOT NULL
);

CREATE INDEX xml_content_key ON xml_storage (xml_content_key);

CREATE INDEX xml_type ON xml_storage (xml_type);

CREATE INDEX xml_key ON xml_storage (xml_key);

-- ----------------------------------------------------------
--  create table package_repository
-- ----------------------------------------------------------
CREATE TABLE package_repository (
    id INTEGER NOT NULL GENERATED ALWAYS AS IDENTITY (START WITH 1, INCREMENT BY 1),
    name VARCHAR (250) NOT NULL,
    version VARCHAR (250) NOT NULL,
    vendor VARCHAR (250) NOT NULL,
    install_status VARCHAR (250) NOT NULL,
    filename VARCHAR (250),
    content_size VARCHAR (30),
    content_type VARCHAR (250),
    content BLOB NOT NULL,
    create_time TIMESTAMP NOT NULL,
    create_by INTEGER NOT NULL,
    change_time TIMESTAMP NOT NULL,
    change_by INTEGER NOT NULL,
    PRIMARY KEY(id)
);

