*** THIS IS JUST A NOTE ***

The state of your ticket "<OTRS_TICKET_NUMBER>" has been changed by
"<OTRS_CUSTOMER_UserFirstname> <OTRS_CUSTOMER_UserLastname>" to "<OTRS_CUSTOMER_State>".

<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>customer.pl?Action=CustomerZoom&TicketID=<OTRS_TICKET_ID>

Your OTRS Notification Master

*** THIS IS JUST A NOTE ***
