# -- # Copyright (C) 2001-2021 OTRS AG, https://otrs.com/ # Copyright (C) 2021 Znuny GmbH, https://znuny.org/ # Copyright (C) 2011 Damir Dzeko # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- # to be edited in ISO-8859-2 codepage, with UNIX-style line endings (LF) # based on Serbian translation (Croatian translation is still incomplete) package Kernel::Language::hr; use strict; use warnings; use utf8; sub Data { my $Self = shift; # $$START$$ # possible charsets $Self->{Charset} = ['utf-8', ]; # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;) $Self->{DateFormat} = '%D.%M.%Y %T'; $Self->{DateFormatLong} = '%T - %D.%M.%Y'; $Self->{DateFormatShort} = '%D.%M.%Y'; $Self->{DateInputFormat} = '%D.%M.%Y'; $Self->{DateInputFormatLong} = '%D.%M.%Y - %T'; $Self->{Completeness} = 0.216817010309278; # csv separator $Self->{Separator} = ';'; $Self->{DecimalSeparator} = ','; $Self->{ThousandSeparator} = '.'; $Self->{Translation} = { # TT Template: Kernel/Output/HTML/Templates/Standard/AdminACL.tt 'ACL Management' => 'Upravljanje ACL-ovima', 'Actions' => 'Akcije', 'Create New ACL' => 'Kreiraj novi ACL', 'Deploy ACLs' => 'Primjeni ACL-ove', 'Export ACLs' => 'Izvezi ACL-ove', 'Filter for ACLs' => 'Filter ACL-ove', 'Just start typing to filter...' => 'Počmi tipkati za filtriranje...', 'Configuration Import' => 'Uvoz konfiguracije', 'Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.' => 'Ovdje možete prenijeti konfiguracijsku datoteku za uvoz ACL-ova u vaš sustav. Datoteka mora biti u .yml formatu kao što je izveo modul za uređivanje ACL-a.', 'This field is required.' => 'Ovo polje je obavezno.', 'Overwrite existing ACLs?' => 'Prepisati postojeće ACL-ove?', 'Upload ACL configuration' => 'Upload ACL konfiguracije', 'Import ACL configuration(s)' => 'Uvoz ACL konfiguracija(e)', 'Description' => 'Opis', 'To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.' => 'Da biste stvorili novi ACL, možete uvesti ACL-ove koji su izvezeni iz drugog sustava ili stvoriti potpuno novi.', 'Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.' => 'Promjene ACL-ova ovdje utječu samo na ponašanje sustava, ako nakon toga implementirate ACL podatke. Primjenom ACL podataka, novoiznesene promjene će se zapisati u konfiguraciju.', 'ACLs' => 'ACL-ovi', 'Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.' => 'Napomena: Ova tablica predstavlja redoslijed izvršenja ACL-ova. Ako trebate promijeniti redoslijed izvršenja ACL-ova, promijenite imena ACL-ova na koje se to odnosi.', 'ACL name' => 'Naziv ACL-a', 'Comment' => 'Komentar', 'Validity' => 'Valjanost', 'Export' => 'Izvoz', 'Copy' => 'Kopiraj', 'No data found.' => 'Ništa nije pronađeno.', 'No matches found.' => 'Ništa nije pronađeno.', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminACLEdit.tt 'Edit ACL %s' => 'Uredi ACL %s', 'Edit ACL' => 'Uredi ACL', 'Go to overview' => 'Idi na pregled', 'Delete ACL' => 'Obriši ACL', 'Delete Invalid ACL' => 'Obriši neispravan ACL', 'Match settings' => '', 'Set up matching criteria for this ACL. Use \'Properties\' to match the current screen or \'PropertiesDatabase\' to match attributes of the current ticket that are in the database.' => '', 'Change settings' => 'Promjeni postavke', 'Set up what you want to change if the criteria match. Keep in mind that \'Possible\' is a white list, \'PossibleNot\' a black list.' => '', 'Check the official %sdocumentation%s.' => 'Provjeri službenu %s dokumentaciju %s.', 'Show or hide the content' => 'Prikaži ili sakrij sadržaj', 'Edit ACL Information' => 'Uredi ACL informacije', 'Name' => 'Ime', 'Stop after match' => 'Zaustavi poslije uparivanja', 'Edit ACL Structure' => 'Uredi ACL strukturu', 'Save ACL' => 'Spremi ACL', 'Save' => 'Spremi', 'or' => 'ili', 'Save and finish' => 'Spremi i završi', 'Cancel' => 'Odustani', 'Do you really want to delete this ACL?' => 'Sigurno želie obrisati ovaj ACL?', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminACLNew.tt 'Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.' => 'Stvorite novi ACL slanjem podataka obrasca. Nakon stvaranja ACL-a, bit ćete u mogućnosti za dodavanje konfiguracijskih stavki u načinu uređivanja.', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminAppointmentCalendarManage.tt 'Calendar Management' => 'Upravljanje kalendarima', 'Add Calendar' => 'Dodaj kalendar', 'Edit Calendar' => 'Uredi kalendar', 'Calendar Overview' => 'Pregled kalendara', 'Add new Calendar' => 'Dodaj novi kalendar', 'Import Appointments' => 'Uvezi sastanke/termine', 'Calendar Import' => 'Uvezi kalendar', 'Here you can upload a configuration file to import a calendar to your system. The file needs to be in .yml format as exported by calendar management module.' => 'Ovdje možete prenijeti konfiguracijsku datoteku za uvoz kalendara u vaš sustav. Datoteka mora biti u .yml formatu kao što ju je izveo modul za upravljanje kalendarom.', 'Overwrite existing entities' => 'Prepiši postojeće entitete', 'Upload calendar configuration' => 'Postavi konfiguraciju kalendara', 'Import Calendar' => 'Uvoz kalendara', 'Filter for Calendars' => 'Filter za kalendare', 'Filter for calendars' => 'Filter za kalendare', 'Depending on the group field, the system will allow users the access to the calendar according to their permission level.' => 'Sustav će korisnicima omogućiti pristup kalendarima prema njihovom stupnju prava i ovisno o polju \'Grupa\'.', 'Read only: users can see and export all appointments in the calendar.' => 'Samo čitaj: korisnici mogu vidjeti i izvršiti izvoz svih termina u kalendaru.', 'Move into: users can modify appointments in the calendar, but without changing the calendar selection.' => 'Preseli u: korisnici mogu uređivati termine u kalendaru, ali ne mogu odabrati drugi kalendar.', 'Create: users can create and delete appointments in the calendar.' => 'Stvori: korisnici mogu upisivati nove i brisati postojeće termine u kalendaru.', 'Read/write: users can manage the calendar itself.' => 'Piši/briši: korisnici mogu uređivati kalendar kao takav.', 'Group' => 'Grupa', 'Changed' => 'Mijenjano', 'Created' => 'Kreirano', 'Download' => 'Preuzimanje', 'URL' => 'URL', 'Export calendar' => 'Izvoz kalendara', 'Download calendar' => 'Preuzimanje kalendara', 'Copy public calendar URL' => 'Kopiranje veze javnog kalendara', 'Calendar' => 'Kalendar', 'Calendar name' => 'Naziv kalendara', 'Calendar with same name already exists.' => 'Kalendar sa tim nazivom već postoji.', 'Color' => 'Boja', 'Permission group' => 'Grupa dozvola', 'Ticket Appointments' => 'Termini kartica', 'Rule' => 'Pravila', 'Remove this entry' => 'Ukloni ovaj unos', 'Remove' => 'Ukloni', 'Start date' => 'Datum početka', 'End date' => 'Datum završetka', 'Use options below to narrow down for which tickets appointments will be automatically created.' => 'Koristite se dolje ponuđenim opcijama kako bi odredili za koje će se kartice termini zakazivati automatski.', 'Queues' => 'Redovi', 'Please select a valid queue.' => 'Molimo odredite valjan red.', 'Search attributes' => 'Atributi traženja', 'Add entry' => 'Dodaj unos', 'Add' => 'Dodati', 'Define rules for creating automatic appointments in this calendar based on ticket data.' => 'Odredite pravila za automatsku izradu termina u ovom kalendaru na osnovu podataka iz kartica.', 'Add Rule' => 'Dodaj pravilo', 'Submit' => 'Pošalji', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminAppointmentImport.tt 'Appointment Import' => 'Uvoz termina', 'Go back' => 'Vrati se natrag', 'Uploaded file must be in valid iCal format (.ics).' => 'Zapis koji se uvozi mora biti ispravnog iCal formata (.ics).', 'If desired Calendar is not listed here, please make sure that you have at least \'create\' permissions.' => 'Ako željeni kalendar nije naveden ovdje, provjerite imate li barem "stvorite" dozvole.', 'Upload' => 'Postavljanje', 'Update existing appointments?' => 'Ažurirati postojeći termin?', 'All existing appointments in the calendar with same UniqueID will be overwritten.' => 'Svi postojeći termini u kalendaru sa istim \'UniqueID\' će biti prepisani.', 'Upload calendar' => 'Postavljanje kalendara.', 'Import appointments' => 'Uvoz termina', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminAppointmentNotificationEvent.tt 'Appointment Notification Management' => '', 'Add Notification' => 'Dodaj obavijest', 'Edit Notification' => 'Uredi Obavijest', 'Export Notifications' => 'Izvezi obavijesti', 'Filter for Notifications' => 'Filter obavijesti', 'Filter for notifications' => 'Filter obavjesti', 'Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.' => '', 'Overwrite existing notifications?' => '', 'Upload Notification configuration' => '', 'Import Notification configuration' => '', 'List' => 'Lista', 'Delete' => 'Izbrisati', 'Delete this notification' => 'Obriši ovu obavijest', 'Show in agent preferences' => '', 'Agent preferences tooltip' => '', 'This message will be shown on the agent preferences screen as a tooltip for this notification.' => '', 'Toggle this widget' => 'Promjeni ovaj widget', 'Events' => 'Događaji', 'Event' => 'Događaj', 'Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.' => '', 'Appointment Filter' => '', 'Type' => 'Tip', 'Title' => 'Naslov', 'Location' => 'Lokacija', 'Team' => '', 'Resource' => '', 'Recipients' => '', 'Send to' => '', 'Send to these agents' => '', 'Send to all group members (agents only)' => '', 'Send to all role members' => '', 'Send on out of office' => '', 'Also send if the user is currently out of office.' => '', 'Once per day' => 'Jednom dnevno', 'Notify user just once per day about a single appointment using a selected transport.' => '', 'Notification Methods' => '', 'These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.' => '', 'Enable this notification method' => '', 'Transport' => '', 'At least one method is needed per notification.' => '', 'Active by default in agent preferences' => '', 'This is the default value for assigned recipient agents who didn\'t make a choice for this notification in their preferences yet. If the box is enabled, the notification will be sent to such agents.' => 'vo je zadana vrijednost za dodijeljene agente primatelja koji se još nisu odlučili za ovu obavijest u svojim preferencijama. Ako je okvir omogućen, obavijest će biti poslana takvim agentima.', 'This feature is currently not available.' => '', 'Please activate this transport in order to use it.' => '', 'No data found' => 'Nema pronađenih podataka', 'No notification method found.' => '', 'Notification Text' => 'Tekst obavijesti', 'This language is not present or enabled on the system. This notification text could be deleted if it is not needed anymore.' => '', 'Remove Notification Language' => '', 'Subject' => 'Predmet', 'Text' => 'Tekst', 'Message body' => 'Tijelo poruke', 'Add new notification language' => '', 'Save Changes' => 'Spremi promjene', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminAppointmentNotificationEventTransportEmailSettings.tt 'Additional recipient email addresses' => '', 'This field must have less then 200 characters.' => '', 'Article visible for customer' => '', 'An article will be created if the notification is sent to the customer or an additional email address.' => '', 'Email template' => '', 'Use this template to generate the complete email (only for HTML emails).' => '', 'Enable email security' => '', 'Email security level' => '', 'If signing key/certificate is missing' => '', 'If encryption key/certificate is missing' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminAttachment.tt 'Attachment Management' => 'Upravljanje prilozima', 'Add Attachment' => 'Dodaj prilog', 'Edit Attachment' => 'Uredi prilog', 'Filter for Attachments' => 'Filtar za privitke', 'Filter for attachments' => '', 'Related Actions' => '', 'Templates' => '', 'Templates ↔ Attachments' => '', 'Filename' => 'Naziv datoteke', 'Download file' => 'Preuzmi datoteku', 'Delete this attachment' => 'Obriši ovaj prilog', 'Do you really want to delete this attachment?' => '', 'Attachment' => 'Privitak', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminAutoResponse.tt 'Auto Response Management' => 'Upravljanje automatskim odgovorima', 'Add Auto Response' => 'Dodaj automatski odgovor', 'Edit Auto Response' => 'Uredi automatski odgovor', 'Filter for Auto Responses' => 'Filtar za automatske odgovore', 'Filter for auto responses' => '', 'Queues ↔ Auto Responses' => '', 'Response' => 'Odgovor', 'Auto response from' => 'Automatski odgovor od', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCloudServiceSupportDataCollector.tt 'Cloud Service Management' => '', 'Support Data Collector' => '', 'Support data collector' => '', 'Hint' => 'Savjet', 'Currently support data is only shown in this system.' => '', 'It is highly recommended to send this data to OTRS Group in order to get better support.' => '', 'Configuration' => '', 'Send support data' => '', 'This will allow the system to send additional support data information to OTRS Group.' => '', 'Update' => 'Ažuriranje', 'System Registration' => '', 'To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the \'send support data\' option.)' => '', 'Register this System' => '', 'System Registration is disabled for your system. Please check your configuration.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCloudServices.tt 'System registration is a service of OTRS Group, which provides a lot of advantages!' => '', 'Please note that the use of OTRS cloud services requires the system to be registered.' => '', 'Here you can configure available cloud services that communicate securely with %s.' => '', 'Available Cloud Services' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCommunicationLog.tt 'Communication Log' => '', 'Time Range' => '', 'Show only communication logs created in specific time range.' => '', 'Filter for Communications' => '', 'Filter for communications' => '', 'In this screen you can see an overview about incoming and outgoing communications.' => '', 'You can change the sort and order of the columns by clicking on the column header.' => '', 'If you click on the different entries, you will get redirected to a detailed screen about the message.' => '', 'Status for: %s' => '', 'Failing accounts' => '', 'Some account problems' => '', 'No account problems' => '', 'No account activity' => '', 'Number of accounts with problems: %s' => '', 'Number of accounts with warnings: %s' => '', 'Failing communications' => '', 'No communication problems' => '', 'No communication logs' => '', 'Number of reported problems: %s' => '', 'Open communications' => '', 'No active communications' => '', 'Number of open communications: %s' => '', 'Average processing time' => '', 'List of communications (%s)' => '', 'Settings' => 'Postavka', 'Entries per page' => '', 'No communications found.' => '', '%s s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCommunicationLogAccounts.tt 'Account Status' => '', 'Back to overview' => '', 'Filter for Accounts' => '', 'Filter for accounts' => '', 'You can change the sort and order of those columns by clicking on the column header.' => '', 'Account status for: %s' => '', 'Status' => 'Status', 'Account' => '', 'Edit' => 'Mijenjati', 'No accounts found.' => '', 'Communication Log Details (%s)' => '', 'Direction' => 'Smjer', 'Start Time' => '', 'End Time' => '', 'No communication log entries found.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCommunicationLogCommunications.tt 'Duration' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCommunicationLogObjectLog.tt '#' => '', 'Priority' => 'Prioritet', 'Module' => 'Modul', 'Information' => '', 'No log entries found.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCommunicationLogZoom.tt 'Detail view for %s communication started at %s' => '', 'Filter for Log Entries' => '', 'Filter for log entries' => '', 'Show only entries with specific priority and higher:' => '', 'Communication Log Overview (%s)' => '', 'No communication objects found.' => '', 'Communication Log Details' => '', 'Please select an entry from the list.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCustomerCompany.tt 'Customer Management' => 'Upravljanje korisnicima', 'Add Customer' => 'Dodaj korisnika', 'Edit Customer' => 'Uredi korisnika', 'Search' => 'Traži', 'Wildcards like \'*\' are allowed.' => '', 'Select' => 'Izaberi', 'Customer Users' => 'Korisnici', 'Customers ↔ Groups' => '', 'List (only %s shown - more available)' => '', 'total' => '', 'Please enter a search term to look for customers.' => 'Molimo zadajte upit za pronalaženje korisnika.', 'Customer ID' => 'ID korisnika', 'Please note' => '', 'This customer backend is read only!' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCustomerGroup.tt 'Manage Customer-Group Relations' => 'Upravljanje članstvom korisnika u grupi', 'Notice' => 'Napomena', 'This feature is disabled!' => 'Ova funkcija je isključena!', 'Just use this feature if you want to define group permissions for customers.' => 'Ovu funkciju koristite ako želite definirati grupne dozvole za korisnike.', 'Enable it here!' => 'Aktivirajte je ovdje!', 'Edit Customer Default Groups' => 'Uredi zadane korisničke grupe', 'These groups are automatically assigned to all customers.' => 'Ove grupe su automatski dodijeljene svim korisnicima', 'You can manage these groups via the configuration setting "CustomerGroupCompanyAlwaysGroups".' => '', 'Filter for Groups' => 'Filtar za grupe', 'Select the customer:group permissions.' => 'Izaberi dozvole za korisnik:grupa', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' => 'Ako ništa nije izabrano, onda nema dozvola u ovoj grupi (kartice neće biti dostupne korisniku).', 'Customers' => 'Korisnici', 'Groups' => 'Grupe', 'Search Results' => 'Rezultat pretrage', 'Change Group Relations for Customer' => 'Promijeni Grupne Veze za Korisnika', 'Change Customer Relations for Group' => 'Promijeni Korisničke Veze za Grupu', 'Toggle %s Permission for all' => 'Promijeni %s dozvole za sve', 'Toggle %s permission for %s' => 'Promijeni %s dozvole za %s', 'Customer Default Groups:' => 'Zadane Grupe za Korisnika:', 'No changes can be made to these groups.' => 'Na ovim grupama promjene nisu moguće.', 'Reference' => 'Reference', 'ro' => '"ro"', 'Read only access to the ticket in this group/queue.' => 'Pristup ograničen samo na čitanje za kartice u ovim grupama/redovima.', 'rw' => '"rw"', 'Full read and write access to the tickets in this group/queue.' => 'Pristup bez ograničenja za kartice u ovim grupama/redovima.', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCustomerUser.tt 'Customer User Management' => '', 'Add Customer User' => '', 'Edit Customer User' => '', 'Back to search results' => '', 'Customer user are needed to have a customer history and to login via customer panel.' => '', 'Customer Users ↔ Customers' => '', 'Customer Users ↔ Groups' => '', 'Customer Users ↔ Services' => '', 'List (%s total)' => '', 'Username' => 'Korisničko ime', 'Email' => 'E-pošta', 'Last Login' => 'Zadnja prijava', 'Login as' => 'Prijavi se kao', 'Switch to customer' => '', 'This customer backend is read only, but the customer user preferences can be changed!' => '', 'This field is required and needs to be a valid email address.' => 'Ovo je obavezno polje i adresa E-pošte mora biti ispravna.', 'This email address is not allowed due to the system configuration.' => 'Postavke sustava ne dopuštaju ovu adresu E-pošte.', 'This email address failed MX check.' => 'Ova adresa E-pošte ne prolazi DNS/MX provjeru.', 'DNS problem, please check your configuration and the error log.' => '', 'The syntax of this email address is incorrect.' => 'Sintaksa ove adrese E-pošta je neispravna.', 'This CustomerID is invalid.' => '', 'Effective Permissions for Customer User' => '', 'Group Permissions' => '', 'This customer user has no group permissions.' => '', 'Table above shows effective group permissions for the customer user. The matrix takes into account all inherited permissions (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.' => '', 'Customer Access' => '', 'Customer' => 'Korisnik', 'This customer user has no customer access.' => '', 'Table above shows granted customer access for the customer user by permission context. The matrix takes into account all inherited access (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCustomerUserCustomer.tt 'Manage Customer User-Customer Relations' => '', 'Select the customer user:customer relations.' => '', 'Change Customer Relations for Customer User' => '', 'Change Customer User Relations for Customer' => '', 'Toggle active state for all' => 'Promijeni aktivno stanje za sve', 'Active' => 'Aktivno', 'Toggle active state for %s' => 'Promijeni aktivno stanje za %s', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCustomerUserGroup.tt 'Manage Customer User-Group Relations' => '', 'Just use this feature if you want to define group permissions for customer users.' => '', 'Edit Customer User Default Groups' => '', 'These groups are automatically assigned to all customer users.' => '', 'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' => 'Možete upravljati ovim grupama preko konfiguracijskih postavki "CustomerGroupAlwaysGroups".', 'Filter for groups' => '', 'Select the customer user - group permissions.' => '', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer user).' => '', 'Customer User Default Groups:' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminCustomerUserService.tt 'Manage Customer User-Service Relations' => '', 'Edit default services' => 'Uredi zadane usluge', 'Filter for Services' => 'Filter za usluge', 'Filter for services' => '', 'Services' => 'Usluge', 'Service Level Agreements' => 'Sporazumi o razini usluge', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicField.tt 'Dynamic Fields Management' => '', 'Add new field for object' => '', 'Filter for Dynamic Fields' => '', 'Filter for dynamic fields' => '', 'To add a new field, select the field type from one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' => '', 'Import and export of configurations' => '', 'Upload a file in YAML format (as provided by the export) to import dynamic field configurations.' => '', 'Overwrite existing configurations' => '', 'Import configurations' => '', 'Export configurations' => '', 'Process Management' => '', 'Dynamic fields ↔ Screens' => '', 'Dynamic Fields List' => '', 'Dynamic fields per page' => '', 'Label' => '', 'Order' => 'Sortiranje', 'Object' => 'Objekt', 'Delete this field' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldCheckbox.tt 'Dynamic Fields' => '', 'Go back to overview' => '', 'General' => '', 'This field is required, and the value should be alphabetic and numeric characters only.' => '', 'Must be unique and only accept alphabetic and numeric characters.' => '', 'Changing this value will require manual changes in the system.' => '', 'This is the name to be shown on the screens where the field is active.' => '', 'Field order' => '', 'This field is required and must be numeric.' => '', 'This is the order in which this field will be shown on the screens where is active.' => '', 'Is not possible to invalidate this entry, all config settings have to be changed beforehand.' => '', 'Field type' => '', 'Object type' => '', 'Internal field' => '', 'This field is protected and can\'t be deleted.' => '', 'This dynamic field is used in the following config settings:' => '', 'Field Settings' => '', 'Default value' => 'Zadana vrijednost', 'This is the default value for this field.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldConfigurationImportExport.tt 'Dynamic field configurations: %s' => '', 'Select the dynamic fields you want to import and click on \'Import\'.' => '', 'Select the dynamic fields whose configuration you want to export and click on \'Export\' to generate a YAML file.' => '', 'Dynamic fields' => '', 'For the following dynamic fields a configuration cannot be imported because of an invalid backend.' => '', 'Select all field configurations' => '', 'Select all screen configurations' => '', 'The uploaded file does not contain configuration(s), is not a YAML file, is damaged or has the wrong structure.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldDateTime.tt 'Default date difference' => '', 'This field must be numeric.' => '', 'The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).' => '', 'Define years period' => '', 'Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.' => '', 'Years in the past' => '', 'Years in the past to display (default: 5 years).' => '', 'Years in the future' => '', 'Years in the future to display (default: 5 years).' => '', 'Show link' => '', 'Reserved keywords. The following placeholders are not allowed:' => '', 'Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.' => '', 'If special characters (&, @, :, /, etc.) should not be encoded, use \'url\' instead of \'uri\' filter.' => '', 'Example' => 'Primjer', 'Link for preview' => '', 'If filled in, this URL will be used for a preview which is shown when this link is hovered in ticket zoom. Please note that for this to work, the regular URL field above needs to be filled in, too.' => '', 'Restrict entering of dates' => '', 'Here you can restrict the entering of dates of tickets.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldDropdown.tt 'Possible values' => '', 'Key' => 'Ključ', 'Value' => 'Vrijednost', 'Remove value' => '', 'Add value' => '', 'Add Value' => '', 'Add empty value' => '', 'Activate this option to create an empty selectable value.' => '', 'Tree View' => '', 'Activate this option to display values as a tree.' => '', 'Translatable values' => '', 'If you activate this option the values will be translated to the user defined language.' => '', 'Note' => 'Napomena', 'You need to add the translations manually into the language translation files.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldScreenConfiguration.tt 'Assignment of dynamic fields to screens' => '', 'Overview' => 'Pregled', 'Screens' => '', 'Default columns' => '', 'Add dynamic field' => '', 'Filter' => 'Filtar', 'You can assign elements by dragging and dropping them to the lists of available, disabled, assigned and required elements.' => '', 'Filter available elements' => '', 'Assign selected elements to this list' => '', 'Select all' => 'Izaberi sve', 'Filter disabled elements' => '', 'Filter assigned elements' => '', 'Filter required elements' => '', 'Reset' => 'Reset', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldText.tt 'Number of rows' => 'Broj redaka', 'Specify the height (in lines) for this field in the edit mode.' => '', 'Number of cols' => 'Broj stupaca', 'Specify the width (in characters) for this field in the edit mode.' => '', 'Check RegEx' => '', 'Here you can specify a regular expression to check the value. The regex will be executed with the modifiers xms.' => '', 'RegEx' => '', 'Invalid RegEx' => '', 'Error Message' => 'Poruka o pogrešci', 'Add RegEx' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldWebservice.tt 'Default search term' => '', 'This is the default term for the click search.' => '', 'Initial default search term' => '', 'This is the default search term when the mask is loaded.' => '', 'Attributes' => '', 'Attributes for invoker execution (initially default values will be used).' => '', 'Attribute keys' => '', 'Custom attribute form for invoker execution.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldWebservice/Config.tt 'Web service' => '', 'Web service which will be used for this dynamic field.' => '', 'Invoker to search for records' => '', 'Invoker which will be used for this dynamic field. Searches for the search term(s) and returns an array as result. Note: The invoker needs to be enabled in the web service you specified above.' => '', 'Invoker to get a record' => '', 'Invoker which will be used for this dynamic field. Returns a hash of the record that will be found when searching for its identifier in the field configured in \'key for stored value\' below. Note: The invoker needs to be enabled in the web service you specified above.' => '', 'Backend' => '', 'Backend which will be used for this dynamic field.' => '', 'Backend documentation' => '', 'Key for search' => '', 'The keys (separated by comma) that will be searched when using the autocomplete while entering a value for the dynamic field.' => '', 'Key for stored value' => '', 'The key whose value will be stored in the dynamic field.' => '', 'Key to display' => '', 'The keys (separated by comma) that will be shown when the value of the dynamic field is being displayed. This also affects the value displayed in the autocomplete field when entering a value. If this field is left empty, the stored value from above will be displayed.' => '', 'Template Type' => '', 'This configuration determines how the values of the dynamic field are output in templates or masks.' => '', 'Separator to display between multi-key values' => '', 'The separator to show between the values if there\'s more than one key configured to be displayed above. If left empty, a single space will be used as separator. Use to add spaces.' => '', 'Limit' => 'Ograničenje', 'Maximum number of results for web service queries, e.g. for autocomplete selection list.' => '', 'Autocomplete min. input length' => '', 'Minimum length of input for autocomplete field to trigger search.' => '', 'Query delay' => '', 'Delay (in milliseconds) until the AJAX request will be sent.' => '', 'Autocompletion for search fields' => '', 'Use autocompletion for search fields instead of a static selection of values that are currently selected in OTRS (in tickets, articles, etc.). This increases performance if many thousands of values of the dynamic field have been selected. This setting does not affect the search field displayed in AgentTicketSearch and CustomerTicketSearch.' => '', 'Input field width' => '', 'Width of the input field (percentage).' => '', 'Additional dynamic field storage' => '', 'Dynamic field' => '', 'Restore values' => '', 'These dynamic fields are also filled with values from the same record.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldWebservice/Test.tt 'Test settings' => '', 'Error while testing configuration. Please check the configuration.' => '', 'Test was successful.' => '', 'Test this dynamic field exactly as it is displayed in the editing dialogs.' => '', 'Enter a search term to test the current settings.' => '', 'Click "Test settings"' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminDynamicFieldWebservice/TestData.tt 'DisplayValue' => '', 'StoredValue' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminEmail.tt 'Admin Message' => '', 'With this module, administrators can send messages to agents, group or role members.' => '', 'Create Administrative Message' => 'Napravi administrativnu poruku', 'Your message was sent to' => 'Vaša poruka je poslana', 'From' => 'Od', 'Send message to users' => 'Pošalji poruku korisnicima', 'Send message to group members' => 'Pošalji poruku članovima grupe', 'Group members need to have permission' => 'Članovi grupe trebaju imati dozvolu', 'Send message to role members' => 'Pošalji poruku za ulogu', 'Also send to customers in groups' => 'Također pošalji korisnicima u grupi', 'Body' => 'Tekst', 'Send' => 'Šalji', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericAgent.tt 'Generic Agent Job Management' => '', 'Edit Job' => '', 'Add Job' => '', 'Run Job' => '', 'Filter for Jobs' => '', 'Filter for jobs' => '', 'Last run' => 'Posljednje pokretanje', 'Run Now!' => 'Pokreni sad!', 'Delete this task' => 'Obriši ovaj zadatak', 'Run this task' => 'Pokreni ovaj zadatak', 'Job Settings' => 'Podešavanje posla', 'Job name' => 'Naziv posla', 'The name you entered already exists.' => '', 'Automatic Execution (Multiple Tickets)' => '', 'Execution Schedule' => '', 'Schedule minutes' => 'Planirano minuta', 'Schedule hours' => 'Planirano sati', 'Schedule days' => 'Planirano dana', 'Automatic execution values are in the system timezone.' => '', 'Currently this generic agent job will not run automatically.' => 'Trenutno ovaj generički operaterski zadatak neće raditi automatski.', 'To enable automatic execution select at least one value from minutes, hours and days!' => 'Da bi ste omogućili automatsko izvršavanje izaberite bar jednu vrijednost: minute, sate ili dane!', 'Event Based Execution (Single Ticket)' => '', 'Event Triggers' => '', 'List of all configured events' => '', 'Delete this event' => 'Obrišite ovaj događaj', 'Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.' => '', 'If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.' => '', 'Do you really want to delete this event trigger?' => '', 'Add Event Trigger' => '', 'To add a new event select the event object and event name' => '', 'Select Tickets' => '', '(e. g. 10*5155 or 105658*)' => 'npr. 10*5144 ili 105658*', '(e. g. 234321)' => 'npr. 234321', 'Customer user ID' => '', '(e. g. U5150)' => 'npr. U5150', 'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' => 'Potpuna tekstualna pretraga u članku (npr. "Mar*n" ili "Hor*ić")', 'To' => 'Za', 'Cc' => 'Cc', 'Service' => 'Usluga', 'Service Level Agreement' => 'Sporazum o razini usluge', 'Queue' => 'Red', 'State' => 'Stanje', 'Agent' => 'Operater', 'Owner' => 'Vlasnik', 'Responsible' => 'Odgovoran', 'Ticket lock' => 'Kartica zaključana', 'Create times' => 'Vremena otvaranja', 'No create time settings.' => 'Nema postavki vremena otvaranja.', 'Ticket created' => 'Kartica stvorena', 'Ticket created between' => 'karticu otvoren između', 'and' => 'i', 'Last changed times' => '', 'No last changed time settings.' => '', 'Ticket last changed' => '', 'Ticket last changed between' => '', 'Change times' => '', 'No change time settings.' => 'Nema promjene vremena.', 'Ticket changed' => 'Kartica mijenjana', 'Ticket changed between' => 'Kartica mijenjana između', 'Last close times' => '', 'No last close time settings.' => '', 'Ticket last close' => '', 'Ticket last close between' => '', 'Close times' => 'Vremena zatvaranja', 'No close time settings.' => 'Nije postavljeno vrijeme zatvaranja.', 'Ticket closed' => 'Kartica zatvorena', 'Ticket closed between' => 'Kartica zatvorena između', 'Pending times' => 'Vremena čekanja', 'No pending time settings.' => 'Nema podešavanja vremena čekanja', 'Ticket pending time reached' => 'Dostignuto vrijeme čekanja kartice', 'Ticket pending time reached between' => 'Vrijeme čekanja kartice dostignuto između', 'Escalation times' => 'Vremena eskalacije', 'No escalation time settings.' => 'Nema postavki vremena eskalacije', 'Ticket escalation time reached' => 'Dostignuto vrijeme eskalacije kartice', 'Ticket escalation time reached between' => 'Vrijeme eskalacije kartice dostignuto između', 'Escalation - first response time' => 'Eskalacija - vrijeme prve reakcije', 'Ticket first response time reached' => 'Dostignuto vrijeme prve reakcije na karticu', 'Ticket first response time reached between' => 'Vrijeme prve reakcije na karticu dostignuto između', 'Escalation - update time' => 'Eskalacija - vrijeme ažuriranja', 'Ticket update time reached' => 'Dostignuto vrijeme ažuriranja kartice', 'Ticket update time reached between' => 'Vrijeme ažuriranja kartice dostignuto između', 'Escalation - solution time' => 'Eskalacija - vrijeme rješavanja', 'Ticket solution time reached' => 'Dostignuto vrijeme rješavanja kartice', 'Ticket solution time reached between' => 'Vreme rješavanja kartice dostignuto između', 'Archive search option' => 'Opcije pretrage arhive', 'Update/Add Ticket Attributes' => '', 'Set new service' => 'Postavi novi servis', 'Set new Service Level Agreement' => 'Postavi novi SLA', 'Set new priority' => 'Postavi novi prioritet', 'Set new queue' => 'Postavi novi red', 'Set new state' => 'Postavi novi status', 'Pending date' => 'Datum čekanja', 'Set new agent' => 'Postavi novog operatera', 'new owner' => 'novi vlasnik', 'new responsible' => '', 'Set new ticket lock' => 'Postavi novo zaključavanje kartice', 'New customer user ID' => '', 'New customer ID' => 'Novi ID korisnika', 'New title' => 'Novi naslov', 'New type' => 'Novi tip', 'Archive selected tickets' => 'Arhiviraj izabrane kartice', 'Add Note' => 'Dodaj napomenu', 'Visible for customer' => '', 'Time units' => 'Vremenske jedinice', 'Execute Ticket Commands' => '', 'Send agent/customer notifications on changes' => 'Pošalji obavijesti operateru/korisniku pri promjenama', 'Delete tickets' => 'Obriši kartice', 'Warning: All affected tickets will be removed from the database and cannot be restored!' => 'UPOZORENJE: Sve obuhvaćene kartice će biti nepovratno uklonjene iz baze!', 'Execute Custom Module' => 'Pokreni izvršavanje posebnog modula', 'Param %s key' => 'Ključ parametra %s', 'Param %s value' => 'Vrijednost parametra %s', 'Results' => 'Rezultati', '%s Tickets affected! What do you want to do?' => '%s obuhvaćenih kartica. Što želite napraviti?', 'Warning: You used the DELETE option. All deleted tickets will be lost!' => 'Upozorenje: Upotrijebili ste opciju za BRISANJE. Sve obrisane kartice bit će izgubljene!', 'Warning: There are %s tickets affected but only %s may be modified during one job execution!' => '', 'Affected Tickets' => 'Obuhvaćene kartice', 'Age' => 'Starost', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceDebugger.tt 'GenericInterface Web Service Management' => '', 'Web Service Management' => '', 'Debugger' => '', 'Go back to web service' => '', 'Clear' => '', 'Do you really want to clear the debug log of this web service?' => '', 'Request List' => '', 'Time' => 'Vrijeme', 'Communication ID' => '', 'Remote IP' => '', 'Loading' => 'Učitavam...', 'Select a single request to see its details.' => '', 'Filter by type' => '', 'Filter from' => '', 'Filter to' => '', 'Filter by remote IP' => '', 'Refresh' => 'Osvježi', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceErrorHandlingDefault.tt 'Add ErrorHandling' => '', 'Edit ErrorHandling' => '', 'Do you really want to delete this error handling module?' => '', 'All configuration data will be lost.' => '', 'General options' => '', 'The name can be used to distinguish different error handling configurations.' => '', 'Please provide a unique name for this web service.' => '', 'Error handling module backend' => '', 'This OTRS error handling backend module will be called internally to process the error handling mechanism.' => '', 'Processing options' => '', 'Configure filters to control error handling module execution.' => '', 'Only requests matching all configured filters (if any) will trigger module execution.' => '', 'Operation filter' => '', 'Only execute error handling module for selected operations.' => '', 'Note: Operation is undetermined for errors occuring while receiving incoming request data. Filters involving this error stage should not use operation filter.' => '', 'Invoker filter' => '', 'Only execute error handling module for selected invokers.' => '', 'Error message content filter' => '', 'Enter a regular expression to restrict which error messages should cause error handling module execution.' => '', 'Error message subject and data (as seen in the debugger error entry) will considered for a match.' => '', 'Example: Enter \'^.*401 Unauthorized.*\$\' to handle only authentication related errors.' => '', 'Error stage filter' => '', 'Only execute error handling module on errors that occur during specific processing stages.' => '', 'Example: Handle only errors where mapping for outgoing data could not be applied.' => '', 'Error code' => '', 'An error identifier for this error handling module.' => '', 'This identifier will be available in XSLT-Mapping and shown in debugger output.' => '', 'Error message' => '', 'An error explanation for this error handling module.' => '', 'This message will be available in XSLT-Mapping and shown in debugger output.' => '', 'Define if processing should be stopped after module was executed, skipping all remaining modules or only those of the same backend.' => '', 'Default behavior is to resume, processing the next module.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceErrorHandlingRequestRetry.tt 'This module allows to configure scheduled retries for failed requests.' => '', 'Default behavior of GenericInterface web services is to send each request exactly once and not to reschedule after errors.' => '', 'If more than one module capable of scheduling a retry is executed for an individual request, the module executed last is authoritative and determines if a retry is scheduled.' => '', 'Request retry options' => '', 'Retry options are applied when requests cause error handling module execution (based on processing options).' => '', 'Schedule retry' => '', 'Should requests causing an error be triggered again at a later time?' => '', 'Initial retry interval' => '', 'Interval after which to trigger the first retry.' => '', 'Note: This and all further retry intervals are based on the error handling module execution time for the initial request.' => '', 'Factor for further retries' => '', 'If a request returns an error even after a first retry, define if subsequent retries are triggered using the same interval or in increasing intervals.' => '', 'Example: If a request is initially triggered at 10:00 with initial interval at \'1 minute\' and retry factor at \'2\', retries would be triggered at 10:01 (1 minute), 10:03 (2*1=2 minutes), 10:07 (2*2=4 minutes), 10:15 (2*4=8 minutes), ...' => '', 'Maximum retry interval' => '', 'If a retry interval factor of \'1.5\' or \'2\' is selected, undesirably long intervals can be prevented by defining the largest interval allowed.' => '', 'Intervals calculated to exceed the maximum retry interval will then automatically be shortened accordingly.' => '', 'Example: If a request is initially triggered at 10:00 with initial interval at \'1 minute\', retry factor at \'2\' and maximum interval at \'5 minutes\', retries would be triggered at 10:01 (1 minute), 10:03 (2 minutes), 10:07 (4 minutes), 10:12 (8=>5 minutes), 10:17, ...' => '', 'Maximum retry count' => '', 'Maximum number of retries before a failing request is discarded, not counting the initial request.' => '', 'Example: If a request is initially triggered at 10:00 with initial interval at \'1 minute\', retry factor at \'2\' and maximum retry count at \'2\', retries would be triggered at 10:01 and 10:02 only.' => '', 'Note: Maximum retry count might not be reached if a maximum retry period is configured as well and reached earlier.' => '', 'This field must be empty or contain a positive number.' => '', 'Maximum retry period' => '', 'Maximum period of time for retries of failing requests before they are discarded (based on the error handling module execution time for the initial request).' => '', 'Retries that would normally be triggered after maximum period is elapsed (according to retry interval calculation) will automatically be triggered at maximum period exactly.' => '', 'Example: If a request is initially triggered at 10:00 with initial interval at \'1 minute\', retry factor at \'2\' and maximum retry period at \'30 minutes\', retries would be triggered at 10:01, 10:03, 10:07, 10:15 and finally at 10:31=>10:30.' => '', 'Note: Maximum retry period might not be reached if a maximum retry count is configured as well and reached earlier.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceInvokerDefault.tt 'Add Invoker' => '', 'Edit Invoker' => '', 'Do you really want to delete this invoker?' => '', 'Invoker Details' => '', 'The name is typically used to call up an operation of a remote web service.' => '', 'Invoker backend' => '', 'This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.' => '', 'Mapping for outgoing request data' => '', 'Configure' => '', 'The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.' => '', 'Mapping for incoming response data' => '', 'The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.' => '', 'Asynchronous' => '', 'Condition' => '', 'Edit this event' => '', 'This invoker will be triggered by the configured events.' => '', 'Add Event' => 'Dodaj događaj', 'To add a new event select the event object and event name and click on the "+" button' => '', 'Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).' => '', 'Synchronous event triggers would be processed directly during the web request.' => '', 'Add all attachments' => '', 'Add all attachments to invoker payload.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceInvokerEvent.tt 'GenericInterface Invoker Event Settings for Web Service %s' => '', 'Go back to' => '', 'Delete all conditions' => '', 'Do you really want to delete all the conditions for this event?' => '', 'General Settings' => '', 'Event type' => '', 'Conditions' => '', 'Conditions can only operate on non-empty fields.' => '', 'Type of Linking between Conditions' => '', 'Remove this Condition' => '', 'Type of Linking' => '', 'Fields' => '', 'Add a new Field' => '', 'Remove this Field' => '', 'And can\'t be repeated on the same condition.' => '', 'Add New Condition' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceMappingSimple.tt 'Mapping Simple' => '', 'Default rule for unmapped keys' => '', 'This rule will apply for all keys with no mapping rule.' => '', 'Default rule for unmapped values' => '', 'This rule will apply for all values with no mapping rule.' => '', 'New key map' => '', 'Add key mapping' => '', 'Mapping for Key ' => '', 'Remove key mapping' => '', 'Key mapping' => '', 'Map key' => '', 'matching the' => '', 'to new key' => '', 'Value mapping' => '', 'Map value' => '', 'to new value' => '', 'Remove value mapping' => '', 'New value map' => '', 'Add value mapping' => '', 'Do you really want to delete this key mapping?' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceMappingXSLT.tt 'General Shortcuts' => '', 'MacOS Shortcuts' => '', 'Comment code' => '', 'Uncomment code' => '', 'Auto format code' => '', 'Expand/Collapse code block' => '', 'Find' => '', 'Find next' => '', 'Find previous' => '', 'Find and replace' => '', 'Find and replace all' => '', 'XSLT Mapping' => '', 'XSLT stylesheet' => '', 'The entered data is not a valid XSLT style sheet.' => '', 'Here you can add or modify your XSLT mapping code.' => '', 'The editing field allows you to use different functions like automatic formatting, window resize as well as tag- and bracket-completion.' => '', 'Data includes' => '', 'Select one or more sets of data that were created at earlier request/response stages to be included in mappable data.' => '', 'These sets will appear in the data structure at \'/DataInclude/\' (see debugger output of actual requests for details).' => '', 'Force array for tags' => '', 'Enter tags separated by space for which array representation should be forced.' => '', 'Keep XML attributes' => '', 'Only needed for content type XML.' => '', 'Data key regex filters (before mapping)' => '', 'Data key regex filters (after mapping)' => '', 'Regular expressions' => '', 'Replace' => '', 'Remove regex' => '', 'Add regex' => '', 'These filters can be used to transform keys using regular expressions.' => '', 'The data structure will be traversed recursively and all configured regexes will be applied to all keys.' => '', 'Use cases are e.g. removing key prefixes that are undesired or correcting keys that are invalid as XML element names.' => '', 'Example 1: Search = \'^jira:\' / Replace = \'\' turns \'jira:element\' into \'element\'.' => '', 'Example 2: Search = \'^\' / Replace = \'_\' turns \'16x16\' into \'_16x16\'.' => '', 'Example 3: Search = \'^(?\d+) (?.+?)\$\' / Replace = \'_\$+{text}_\$+{number}\' turns \'16 elementname\' into \'_elementname_16\'.' => '', 'For information about regular expressions in Perl please see here:' => '', 'Perl regular expressions tutorial' => '', 'If modifiers are desired they have to be specified within the regexes themselves.' => '', 'Regular expressions defined here will be applied before the XSLT mapping.' => '', 'Regular expressions defined here will be applied after the XSLT mapping.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceOperationDefault.tt 'Add Operation' => '', 'Edit Operation' => '', 'Do you really want to delete this operation?' => '', 'Operation Details' => '', 'The name is typically used to call up this web service operation from a remote system.' => '', 'Operation backend' => '', 'This OTRS operation backend module will be called internally to process the request, generating data for the response.' => '', 'Mapping for incoming request data' => '', 'The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.' => '', 'Mapping for outgoing response data' => '', 'The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.' => '', 'Include Ticket Data' => '', 'Include ticket data in response.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceTransportHTTPREST.tt 'Network Transport' => '', 'Properties' => '', 'Route mapping for Operation' => '', 'Define the route that should get mapped to this operation. Variables marked by a \':\' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).' => '', 'Valid request methods for Operation' => '', 'Limit this Operation to specific request methods. If no method is selected all requests will be accepted.' => '', 'Parser backend for operation' => '', 'Defines the incoming data format.' => '', 'Parser backend parameter' => '', 'Please click \'Save\' to get the corresponding backend parameter if the parser backend was changed.' => '', 'Maximum message length' => '', 'This field should be an integer number.' => '', 'Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.' => '', 'Send Keep-Alive' => '', 'This configuration defines if incoming connections should get closed or kept alive.' => '', 'Additional response headers' => '', 'Add response header' => '', 'Endpoint' => '', 'URI to indicate specific location for accessing a web service.' => '', 'e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)' => '', 'Disable SSL hostname certificate verification' => '', 'Disables hostname certificate verification. This is not recommended and should only be used in test environments.' => '', 'Timeout' => '', 'Timeout value for requests.' => '', 'Authentication' => '', 'An optional authentication mechanism to access the remote system.' => '', 'BasicAuth User' => '', 'The user name to be used to access the remote system.' => '', 'BasicAuth Password' => '', 'The password for the privileged user.' => '', 'JWT authentication: Key file' => '', 'ATTENTION: Key file and/or password (if needed, see below) seem to be invalid.' => '', 'Path to private key file (PEM or DER). The key will be used to sign the JWT.' => '', 'JWT authentication: Key file password' => '', 'ATTENTION: Password and/or key file (see above) seem to be invalid.' => '', 'JWT authentication: Certificate file' => '', 'ATTENTION: Certificate file could not be parsed.' => '', 'ATTENTION: Certificate is expired.' => '', 'Path to X.509 certificate file (PEM). Data of the certificate can be used for the payload and/or header data of the JWT.' => '', 'JWT authentication: Algorithm' => '', 'JWT authentication: TTL' => '', 'TTL (time to live) in seconds for the JWT. This value will be used to calculate the expiration date which will be available in placeholders ExpirationDateTimestamp and ExpirationDateString.' => '', 'JWT authentication: Payload' => '', 'Payload for JWT. Give key/value pairs (separated by ;), e.g.: Key1=Value1;Key2=Value2;Key3=Value3' => '', 'Available placeholders (prefixed with OTRS_JWT): ExpirationDateTimestamp, ExpirationDateString. Additionally if X.509 certificate support is present: CertSubject, CertIssuer, CertSerial, CertNotBefore, CertNotAfter, CertEmail, CertVersion.' => '', 'Placeholder usage example: Key1=' => '', 'JWT authentication: Additional header data' => '', 'Additional header data for JWT. Give key/value pairs (separated by ;), e.g.: Key1=Value1;Key2=Value2;Key3=Value3' => '', 'OAuth2 token configuration' => '', 'Content type' => '', 'The default content type added to HTTP header to use for POST and PUT requests.' => '', 'Use Proxy Options' => '', 'Show or hide Proxy options to connect to the remote system.' => '', 'Proxy Server' => '', 'URI of a proxy server to be used (if needed).' => '', 'e.g. http://proxy_hostname:8080' => '', 'Proxy User' => '', 'The user name to be used to access the proxy server.' => '', 'Proxy Password' => '', 'The password for the proxy user.' => '', 'Skip Proxy' => '', 'Skip proxy servers that might be configured globally?' => '', 'Use SSL Options' => '', 'Show or hide SSL options to connect to the remote system.' => '', 'Client Certificate' => '', 'The full path and name of the SSL client certificate file (must be in PEM, DER or PKCS#12 format).' => '', 'e.g. /opt/otrs/var/certificates/SOAP/certificate.pem' => '', 'Client Certificate Key' => '', 'The full path and name of the SSL client certificate key file (if not already included in certificate file).' => '', 'e.g. /opt/otrs/var/certificates/SOAP/key.pem' => '', 'Client Certificate Key Password' => '', 'The password to open the SSL certificate if the key is encrypted.' => '', 'Certification Authority (CA) Certificate' => '', 'The full path and name of the certification authority certificate file that validates SSL certificate.' => '', 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '', 'Certification Authority (CA) Directory' => '', 'The full path of the certification authority directory where the CA certificates are stored in the file system.' => '', 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '', 'Controller mapping for Invoker' => '', 'The controller that the invoker should send requests to. Variables marked by a \':\' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).' => '', 'Valid request command for Invoker' => '', 'A specific HTTP command to use for the requests with this Invoker (optional).' => '', 'Default command' => '', 'The default HTTP command to use for the requests.' => '', 'Additional request headers' => '', 'Add request header' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceTransportHTTPSOAP.tt 'e.g. https://local.otrs.com:8000/Webservice/Example' => '', 'Set SOAPAction' => '', 'Set to "Yes" in order to send a filled SOAPAction header.' => '', 'Set to "No" in order to send an empty SOAPAction header.' => '', 'Set to "Yes" in order to check the received SOAPAction header (if not empty).' => '', 'Set to "No" in order to ignore the received SOAPAction header.' => '', 'SOAPAction scheme' => '', 'Select how SOAPAction should be constructed.' => '', 'Some web services require a specific construction.' => '', 'Some web services send a specific construction.' => '', 'SOAPAction separator' => '', 'Character to use as separator between name space and SOAP operation.' => '', 'Usually .Net web services use "/" as separator.' => '', 'SOAPAction free text' => '', 'Text to be used to as SOAPAction.' => '', 'Namespace' => '', 'URI to give SOAP methods a context, reducing ambiguities.' => '', 'e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions' => '', 'Omit namespace prefix' => '', 'Omits the namespace prefix (e. g. namesp1:) in root tag of SOAP message.' => '', 'Request name scheme' => '', 'Select how SOAP request function wrapper should be constructed.' => '', '\'FunctionName\' is used as example for actual invoker/operation name.' => '', '\'FreeText\' is used as example for actual configured value.' => '', 'Request name free text' => '', 'Text to be used to as function wrapper name suffix or replacement.' => '', 'Please consider XML element naming restrictions (e.g. don\'t use \'<\' and \'&\').' => '', 'Response name scheme' => '', 'Select how SOAP response function wrapper should be constructed.' => '', 'Response name free text' => '', 'Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.' => '', 'Fixed namespace prefix' => '', 'Use a fixed namespace prefix (e. g. myns:) for the root tag of a SOAP message.' => '', 'Suffix for response tag' => '', 'Usually OTRS expects a response tag like "<Operation>Response". This setting can change the "Response" part, e. g. to "Result".' => '', 'Encoding' => '', 'The character encoding for the SOAP message contents.' => '', 'e.g utf-8, latin1, iso-8859-1, cp1250, Etc.' => '', 'User' => 'Korisnik', 'Password' => 'Lozinka', 'Disable SSL hostname verification' => '', 'Disables (setting "Yes") or enables (setting "No", default) the SSL hostname verification.' => '', 'Sort options' => '', 'Add new first level element' => '', 'Element' => '', 'Outbound sort order for xml fields (structure starting below function name wrapper) - see documentation for SOAP transport.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceWebservice.tt 'Add Web Service' => '', 'Edit Web Service' => '', 'Clone Web Service' => '', 'The name must be unique.' => '', 'Clone' => '', 'Export Web Service' => '', 'Import web service' => '', 'Configuration File' => '', 'The file must be a valid web service configuration YAML file.' => '', 'Here you can specify a name for the webservice. If this field is empty, the name of the configuration file is used as name.' => '', 'Import' => 'Uvoz', 'Configuration History' => '', 'Delete web service' => '', 'Do you really want to delete this web service?' => '', 'Ready2Adopt Web Services' => '', 'Import Ready2Adopt web service' => '', 'After you save the configuration you will be redirected again to the edit screen.' => '', 'If you want to return to overview please click the "Go to overview" button.' => '', 'Remote system' => '', 'Provider transport' => '', 'Requester transport' => '', 'Debug threshold' => '', 'In provider mode, OTRS offers web services which are used by remote systems.' => '', 'In requester mode, OTRS uses web services of remote systems.' => '', 'Network transport' => '', 'Error Handling Modules' => '', 'Error handling modules are used to react in case of errors during the communication. Those modules are executed in a specific order, which can be changed by drag and drop.' => '', 'Add error handling module' => '', 'Operations are individual system functions which remote systems can request.' => '', 'Invokers prepare data for a request to a remote web service, and process its response data.' => '', 'Controller' => '', 'Inbound mapping' => '', 'Outbound mapping' => '', 'Delete this action' => '', 'At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGenericInterfaceWebserviceHistory.tt 'History' => 'Dnevnik', 'Go back to Web Service' => '', 'Here you can view older versions of the current web service\'s configuration, export or even restore them.' => '', 'Configuration History List' => '', 'Version' => 'Verzija', 'Create time' => '', 'Select a single configuration version to see its details.' => '', 'Export web service configuration' => '', 'Restore web service configuration' => '', 'Do you really want to restore this version of the web service configuration?' => '', 'Your current web service configuration will be overwritten.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminGroup.tt 'Group Management' => 'Upravljanje grupama', 'Add Group' => 'Dodaj grupu', 'Edit Group' => 'Uredi grupu', 'The admin group is to get in the admin area and the stats group to get stats area.' => '"admin" grupa služi za pristup administrativnom prostoru a "stats" grupa prostoru statistike.', 'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' => 'Kreirajte nove grupe da bi ste lakše upravljali dozvolama za različite zaposlenike (npr. prema odjelima)', 'It\'s useful for ASP solutions. ' => 'Korisno za ASP rješenja.', 'Agents ↔ Groups' => 'Operateri <-> Grupe', 'Roles ↔ Groups' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminLog.tt 'System Log' => 'Dnevnik/zapisnik sustava', 'Clear log entries' => '', 'Here you will find log information about your system.' => 'Ovdje se nalaze informacije o zabilježenim događajima u sustavu.', 'Hide this message' => '', 'Recent Log Entries' => '', 'Facility' => 'Mogućnost', 'Message' => 'Poruka', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminMailAccount.tt 'Mail Account Management' => 'Upravljanje računima E-pošte', 'Add Mail Account' => 'Dodaj račun E-pošte', 'Edit Mail Account for host' => '', 'and user account' => '', 'Filter for Mail Accounts' => '', 'Filter for mail accounts' => '', 'All incoming emails with one account will be dispatched in the selected queue.' => '', 'If your account is marked as trusted, the X-OTRS headers already existing at arrival time (for priority etc.) will be kept and used, for example in PostMaster filters.' => '', 'Outgoing email can be configured via the Sendmail* settings in %s.' => '', 'System Configuration' => '', 'Host' => 'Udomitelj (host)', 'Authentication type' => '', 'Delete account' => 'Obriši račun E-pošte', 'Fetch mail' => 'Preuzmi E-poštu', 'Do you really want to delete this mail account?' => '', 'Example: mail.example.com' => 'Primjer: mail.example.com', 'IMAP Folder' => '', 'Only modify this if you need to fetch mail from a different folder than INBOX.' => '', 'Trusted' => 'Povjerljivo', 'Dispatching' => 'Otprema', 'Edit Mail Account' => 'Uredi račun E-pošte', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminNavigationBar.tt 'Administration Overview' => '', 'Filter for Items' => '', 'Favorites' => '', 'You can add favorites by moving your cursor over items on the right side and clicking the star icon.' => '', 'Links' => '', 'View the admin manual on Github' => '', 'No Matches' => '', 'Sorry, your search didn\'t match any items.' => '', 'Set as favorite' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminNotificationEvent.tt 'Ticket Notification Management' => '', 'Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.' => '', 'Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.' => '', 'Ticket Filter' => 'Filtar kartice', 'Lock' => 'Zaključano', 'SLA' => 'SLA', 'Customer User ID' => '', 'Article Filter' => 'Filtar članka', 'Only for ArticleCreate and ArticleSend event' => '', 'Article sender type' => '', 'If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.' => '', 'Customer visibility' => '', 'Communication channel' => '', 'Include attachments to notification' => 'Priključi privitke uz obavijest', 'Notify user just once per day about a single ticket using a selected transport.' => '', 'This field is required and must have less than 4000 characters.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminNotificationEventTransportEmailSettings.tt 'Use comma or semicolon to separate email addresses.' => '', 'You can use OTRS-tags like to insert values from the current ticket.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminNotificationEventTransportWebserviceSettings.tt 'Web service name' => '', 'Invoker' => '', 'Asynchronous event triggers will be handled as separate process by the scheduler daemon (recommended).' => '', 'Synchronous event triggers will be processed directly during the web request.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminOAuth2TokenManagement/Edit.tt 'Queue Management' => '', 'Manage OAuth2 tokens and their configurations' => '', 'Add by template' => '', 'Base configuration' => '', 'An OAuth2 token configuration with this name already exists.' => '', 'Client ID' => '', 'Client secret' => '', 'URL for authorization code' => '', 'URL for token by authorization code' => '', 'URL for token by refresh token' => '', 'Access token scope' => '', 'Template' => '', 'This is the template that was used to create this OAuth2 token configuration.' => '', 'Notifications' => '', 'Expired token' => '', 'Shows a notification for admins below the top menu if the OAuth2 token has expired.' => '', 'Expired refresh token' => '', 'Shows a notification for admins below the top menu if the OAuth2 refresh token has expired.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminOAuth2TokenManagement/Overview.tt 'Add OAuth2 token configuration' => '', 'Add a new OAuth2 token configuration based on the selected template.' => '', 'Import and export' => '', 'Upload a YAML file to import token configurations. See documentation on OAuth2 token management for further details.' => '', 'Overwrite existing token configurations' => '', 'Import token configurations' => '', 'Export token configurations' => '', 'OAuth2 token configurations' => '', 'Token status' => '', 'Refresh token status' => '', 'Validity of token configuration' => '', 'Last token request failed.' => '', 'Token has expired on %s.' => '', 'Token is valid until %s.' => '', 'No token was requested yet.' => '', 'Last (refresh) token request failed.' => '', 'Refresh token has expired on %s.' => '', 'Refresh token has expired.' => '', 'Refresh token is valid until %s.' => '', 'Refresh token is valid (without expiration date).' => '', 'No refresh token was requested yet.' => '', 'Refresh token request is not configured.' => '', 'Request new token' => '', 'Delete this token and its configuration.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminOTRSBusinessInstalled.tt 'Manage %s' => '', 'Downgrade to ((OTRS)) Community Edition' => '', 'Read documentation' => '', '%s makes contact regularly with cloud.otrs.com to check on available updates and the validity of the underlying contract.' => '', 'Unauthorized Usage Detected' => '', 'This system uses the %s without a proper license! Please make contact with %s to renew or activate your contract!' => '', '%s not Correctly Installed' => '', 'Your %s is not correctly installed. Please reinstall it with the button below.' => '', 'Reinstall %s' => '', 'Your %s is not correctly installed, and there is also an update available.' => '', 'You can either reinstall your current version or perform an update with the buttons below (update recommended).' => '', 'Update %s' => '', '%s Not Yet Available' => '', '%s will be available soon.' => '', '%s Update Available' => '', 'An update for your %s is available! Please update at your earliest!' => '', '%s Correctly Deployed' => '', 'Congratulations, your %s is correctly installed and up to date!' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminOTRSBusinessNotInstalled.tt 'Upgrade to %s' => 'Upgradeaj na %s', 'Go to the OTRS customer portal' => '', '%s will be available soon. Please check again in a few days.' => '', 'Please have a look at %s for more information.' => '', 'Your ((OTRS)) Community Edition is the base for all future actions. Please register first before you continue with the upgrade process of %s!' => '', 'Before you can benefit from %s, please contact %s to get your %s contract.' => '', 'Connection to cloud.otrs.com via HTTPS couldn\'t be established. Please make sure that your OTRS can connect to cloud.otrs.com via port 443.' => '', 'Package installation requires patch level update of OTRS.' => '', 'Please visit our customer portal and file a request.' => '', 'Everything else will be done as part of your contract.' => '', 'Your installed OTRS version is %s.' => '', 'To install this package, you need to update to OTRS %s or higher.' => '', 'To install this package, the Maximum OTRS Version is %s.' => '', 'To install this package, the required Framework version is %s.' => '', 'Why should I keep OTRS up to date?' => '', 'You will receive updates about relevant security issues.' => '', 'You will receive updates for all other relevant OTRS issues' => '', 'With your existing contract you can only use a small part of the %s.' => '', 'If you would like to take full advantage of the %s get your contract upgraded now! Contact %s.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminOTRSBusinessUninstall.tt 'Cancel downgrade and go back' => '', 'Go to Package Manager' => '', 'Sorry, but currently you can\'t downgrade due to the following packages which depend on %s:' => '', 'Vendor' => 'Isporučitelj', 'Please uninstall the packages first using the package manager and try again.' => '', 'You are about to downgrade to ((OTRS)) Community Edition and will lose the following features and all data related to these:' => '', 'Chat' => '', 'Report Generator' => '', 'Timeline view in ticket zoom' => '', 'DynamicField ContactWithData' => '', 'DynamicField Database' => '', 'SLA Selection Dialog' => '', 'Ticket Attachment View' => '', 'The %s skin' => 'Tema %s', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminPGP.tt 'PGP Management' => 'Upravljanje PGP ključevima', 'Add PGP Key' => 'Dodaj PGP ključ', 'PGP support is disabled' => '', 'To be able to use PGP in OTRS, you have to enable it first.' => '', 'Enable PGP support' => '', 'Faulty PGP configuration' => '', 'PGP support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.' => '', 'Configure it here!' => '', 'Check PGP configuration' => '', 'In this way you can directly edit the keyring configured in SysConfig.' => 'Na ovaj način možete direktno uređivati komplet ključeva podešen u sistemskim opcijama.', 'Introduction to PGP' => 'Uvod u PGP', 'Identifier' => 'Identifikator', 'Bit' => 'Bit', 'Fingerprint' => 'Sažetak', 'Expires' => 'Ističe', 'Delete this key' => 'Obriši ovaj ključ', 'PGP key' => 'PGP ključ', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminPackageManager.tt 'Package Manager' => 'Upravljanje paketima', 'Uninstall Package' => '', 'Uninstall package' => 'Deinstaliraj paket', 'Do you really want to uninstall this package?' => 'Da li zaista želite deinstalirati ovaj paket?', 'Reinstall package' => 'Instaliraj paket ponovo', 'Do you really want to reinstall this package? Any manual changes will be lost.' => 'Da li uistinu želite ponovno instalirati ovaj paket? Sve eventualne ručne promjene bit će izgubljene.', 'Go to updating instructions' => '', 'Go to znuny.org' => '', 'package information' => '', 'Package installation requires a patch level update of Znuny.' => '', 'Package update requires a patch level update of Znuny.' => '', 'Please note that your installed Znuny version is %s.' => '', 'To install this package, you need to update Znuny to version %s or newer.' => '', 'This package can only be installed on Znuny version %s or older.' => '', 'This package can only be installed on Znuny version %s.' => '', 'Why should I keep Znuny up to date?' => '', 'You will receive updates for all other relevant Znuny issues.' => '', 'How can I do a patch level update if I don’t have a contract?' => '', 'Please find all relevant information within the updating instructions at %s.' => '', 'In case you would have further questions we would be glad to answer them.' => '', 'Install Package' => 'Instaliraj paket', 'Update Package' => '', 'Package' => '', 'Required package %s is already installed.' => '', 'Required Perl module %s is already installed.' => '', 'Required package %s needs to get installed!' => '', 'Required package %s needs to get updated to version %s!' => '', 'Required Perl module %s needs to get installed or updated!' => '', 'Continue' => 'Nastavi', 'Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.' => '', 'Install' => 'Instaliraj', 'Update repository information' => 'Ažuriraj informacije o repozitoriju', 'Update all installed packages' => '', 'Online Repository' => 'Mrežni repozitorij', 'Action' => 'Akcija', 'Module documentation' => 'Dokumentacija modula', 'Local Repository' => 'Lokalni repozitorij', 'Uninstall' => 'Deinstaliraj', 'Package not correctly deployed! Please reinstall the package.' => '', 'Reinstall' => 'Instaliraj ponovo', 'Package Information' => '', 'Download package' => 'Preuzmi paket', 'Rebuild package' => 'Obnovi paket (rebuild)', 'Metadata' => 'Meta-podaci', 'Change Log' => 'Promijeni dnevnik', 'Date' => 'Datum', 'List of Files' => 'Spisak datoteka', 'Permission' => 'Dozvola', 'Download file from package!' => 'Preuzmi datoteku iz paketa!', 'Required' => 'Obavezno', 'Size' => 'Veličina', 'Primary Key' => '', 'Auto Increment' => '', 'SQL' => 'SQL', 'File Differences for File %s' => '', 'File differences for file %s' => 'Razlike za datoteku %s', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminPerformanceLog.tt 'Performance Log' => 'Dnevnik preformansi', 'Range' => 'Opseg', 'last' => 'zadnje', 'This feature is enabled!' => 'Ova funkcija je aktivna!', 'Just use this feature if you want to log each request.' => 'Koristite ovu mogućnost ako želite zabilježiti svaki zahtjev.', 'Activating this feature might affect your system performance!' => 'Aktiviranje ove mogućnosti može narušiti performanse sustava!', 'Disable it here!' => 'Isključite je ovde!', 'Logfile too large!' => 'Dnevnik je prevelik!', 'The logfile is too large, you need to reset it' => 'Datoteka dnevnika je prevelika, treba ju očistiti (reset)', 'Interface' => 'Sučelje', 'Requests' => 'Zahtjevi', 'Min Response' => 'Min. vrijeme reakcije', 'Max Response' => 'Maks. vrijeme reakcije', 'Average Response' => 'Prosječno vrijeme reakcije', 'Period' => 'Period', 'minutes' => 'minute', 'Min' => 'Min', 'Max' => 'Maks', 'Average' => 'Prosjek', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminPostMasterFilter.tt 'PostMaster Filter Management' => 'Upravljanje "PostMaster" filtrima', 'Add PostMaster Filter' => 'Dodaj "PostMaster" filter', 'Edit PostMaster Filter' => 'Uredi "PostMaster" filter', 'Filter for PostMaster Filters' => '', 'Filter for PostMaster filters' => '', 'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' => 'Radi otpreme ili filtriranja dolaznih poruka na osnovu zaglavlja. Uporaba regularnih izraza je također moguća.', 'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' => 'Ukoliko želite usklađivanje samo adresa e-pošte, koristite EMAILADDRESS:info@example.com u "Od", "Za" ili "Cc".', 'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' => 'Ukoliko koristite regularne izraze, možete također koristiti niz zahvaćen s () kao [***] u \'Set\' akciji.', 'You can also use named captures %s and use the names in the \'Set\' action %s (e.g. Regexp: %s, Set action: %s). A matched EMAILADDRESS has the name \'%s\'.' => '', 'Delete this filter' => 'Obriši ovaj filtar', 'Do you really want to delete this postmaster filter?' => '', 'A postmaster filter with this name already exists!' => '', 'Filter Condition' => 'Uvjet filtriranja', 'AND Condition' => '', 'Search header field' => '', 'for value' => '', 'The field needs to be a valid regular expression or a literal word.' => '', 'Negate' => '', 'Set Email Headers' => 'Postavi zaglavlja E-pošte', 'Set email header' => '', 'with value' => '', 'The field needs to be a literal word.' => '', 'Header' => 'Naslov', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminPriority.tt 'Priority Management' => 'Upravljanje prioritetima', 'Add Priority' => 'Dodaj prioritet', 'Edit Priority' => 'Uredi prioritet', 'Filter for Priorities' => '', 'Filter for priorities' => '', 'Configure Priority Visibility and Defaults' => '', 'This priority is present in a SysConfig setting, confirmation for updating settings to point to the new priority is needed!' => '', 'This priority is used in the following config settings:' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagement.tt 'Filter for Processes' => '', 'Filter for processes' => '', 'Create New Process' => '', 'Deploy All Processes' => '', 'Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.' => '', 'Upload process configuration' => '', 'Import process configuration' => '', 'Ready2Adopt Processes' => '', 'Here you can activate Ready2Adopt processes showcasing our best practices. Please note that some additional configuration may be required.' => '', 'Import Ready2Adopt process' => '', 'To create a new Process you can either import a Process that was exported from another system or create a complete new one.' => '', 'Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.' => '', 'Access Control Lists (ACL)' => '', 'Generic Agent' => '', 'Manage Process Widiget Groups' => '', 'Processes' => '', 'Process name' => '', 'Print' => 'Ispiši', 'Export Process Configuration' => '', 'Copy Process' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementActivity.tt 'Cancel & close' => '', 'Go Back' => '', 'Please note, that changing this activity will affect the following processes' => '', 'Activity' => '', 'Activity Name' => '', 'Scope' => '', 'Scope Entity ID' => '', 'This field is required for activities with a scope.' => '', 'Activity Dialogs' => '', 'You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.' => '', 'Ordering the elements within the list is also possible by drag \'n\' drop.' => '', 'Filter available Activity Dialogs' => '', 'Also show global %s' => '', 'Available Activity Dialogs' => '', 'Name: %s, EntityID: %s' => '', 'Create New Activity Dialog' => '', 'Assigned Activity Dialogs' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementActivityDialog.tt 'Please note that changing this activity dialog will affect the following activities' => '', 'Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.' => '', 'The Queue field can only be used by customers when creating a new ticket.' => '', 'Activity Dialog' => '', 'Activity dialog Name' => '', 'Available in' => '', 'Description (short)' => '', 'Description (long)' => '', 'The selected permission does not exist.' => '', 'Required Lock' => '', 'The selected required lock does not exist.' => '', 'This field is required for activitiy dialogs with a scope.' => '', 'Submit Advice Text' => '', 'Submit Button Text' => '', 'You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.' => '', 'Filter available fields' => '', 'Available Fields' => '', 'Assigned Fields' => '', 'Communication Channel' => '', 'Is visible for customer' => '', 'Text Template' => '', 'Auto fill' => '', 'Display' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementPath.tt 'Path' => '', 'Edit this transition' => '', 'Transition Actions' => '', 'You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.' => '', 'Filter available Transition Actions' => '', 'Available Transition Actions' => '', 'Create New Transition Action' => '', 'Assigned Transition Actions' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementProcessAccordion.tt 'Activities' => '', 'Filter Activities...' => '', 'Create New Activity' => '', 'Filter Activity Dialogs...' => '', 'Transitions' => '', 'Filter Transitions...' => '', 'Create New Transition' => '', 'Filter Transition Actions...' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementProcessEdit.tt 'Edit Process' => '', 'Print process information' => '', 'Delete Process' => '', 'Delete Inactive Process' => '', 'Available Process Elements' => '', 'The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag\'n\'drop.' => '', 'You can place Activities on the canvas area to assign this Activity to the Process.' => '', 'To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.' => '', 'You can start a connection between two Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.' => '', 'Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.' => '', 'Edit Process Information' => '', 'Process Name' => '', 'The selected state does not exist.' => '', 'Add and Edit Activities, Activity Dialogs and Transitions' => '', 'Show EntityIDs' => '', 'Extend the width of the Canvas' => '', 'Extend the height of the Canvas' => '', 'Remove the Activity from this Process' => '', 'Edit this Activity' => '', 'Save Activities, Activity Dialogs and Transitions' => '', 'Do you really want to delete this Process?' => '', 'Do you really want to delete this Activity?' => '', 'Do you really want to delete this Activity Dialog?' => '', 'Do you really want to delete this Transition?' => '', 'Do you really want to delete this Transition Action?' => '', 'Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.' => '', 'Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementProcessNew.tt 'In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to \'Active\' and synchronize after completing your work.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementProcessPrint.tt 'cancel & close' => '', 'Start Activity' => '', 'Contains %s dialog(s)' => '', 'Assigned dialogs' => '', 'Activities are not being used in this process.' => '', 'Assigned fields' => '', 'Activity dialogs are not being used in this process.' => '', 'Condition linking' => '', 'Transitions are not being used in this process.' => '', 'Module name' => '', 'Transition actions are not being used in this process.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementTransition.tt 'Please note that changing this transition will affect the following processes' => '', 'Transition' => '', 'Transition Name' => '', 'This field is required for transitions with a scope.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminProcessManagementTransitionAction.tt 'Please note that changing this transition action will affect the following processes' => '', 'Transition Action' => '', 'Transition Action Name' => '', 'Transition Action Module' => '', 'This field is required for transition actions with a scope.' => '', 'Config Parameters' => '', 'Add a new Parameter' => '', 'Remove this Parameter' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminQueue.tt 'Add Queue' => 'Dodaj red', 'Edit Queue' => 'Uredi red', 'Filter for Queues' => 'Filtar za repove', 'Filter for queues' => '', 'Email Addresses' => 'Adrese E-pošte', 'PostMaster Mail Accounts' => 'PostMaster računi E-pošte', 'Salutations' => 'Pozdravi', 'Signatures' => 'Potpisi', 'Templates ↔ Queues' => '', 'Configure Working Hours' => '', 'Configure Queue Related Settings' => '', 'A queue with this name already exists!' => '', 'This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!' => '', 'Sub-queue of' => 'Pod-red od', 'Unlock timeout' => 'Vrijeme do otključavanja', '0 = no unlock' => '0 = nema otključavanja', 'hours' => 'sati', 'Only business hours are counted.' => 'Mjeri se samo radno vrijeme.', 'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' => '', 'Notify by' => 'Zabilježeno od', '0 = no escalation' => '0 = nema eskalacije', 'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' => '', 'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' => '', 'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' => 'Ako se karticu ne zatvori prije ovdje definiranog vremena, kartica eskalira.', 'Follow up Option' => 'Opcije praćenja', 'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' => 'Nastavak na zatvorenu karticu ponovno otvara karticu ili otvara novi.', 'Ticket lock after a follow up' => 'Zaključavanje kartice poslije nastavka', 'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' => 'Ako je kartica zatvorena, a korisnik pošalje nastavak, kartica će biti zaključana na starog vlasnika.', 'System address' => 'Adresa sustava', 'Will be the sender address of this queue for email answers.' => 'Adresa pošiljaoca E-pošte za odgovore iz ovog repa.', 'Default sign key' => 'Zadani ključ potpisa', 'To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.' => '', 'Salutation' => 'Pozdrav', 'The salutation for email answers.' => 'Zaglavlje/pozdrav za odgovore E-pošte.', 'Signature' => 'Potpis', 'The signature for email answers.' => 'Podnožje/potpis za odgovore E-pošte.', 'This queue is used in the following config settings:' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminQueueAutoResponse.tt 'Manage Queue-Auto Response Relations' => 'Upravljanje vezama rep <-> automatski odgovor', 'Change Auto Response Relations for Queue' => 'Promijeni veze sa automatskim odgovorima za rep', 'This filter allow you to show queues without auto responses' => '', 'Queues without Auto Responses' => '', 'This filter allow you to show all queues' => '', 'Show All Queues' => '', 'Auto Responses' => 'Automatski odgovori', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminQueueTemplates.tt 'Manage Template-Queue Relations' => '', 'Filter for Templates' => '', 'Filter for templates' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminRole.tt 'Role Management' => 'Upravljanje ulogama', 'Add Role' => 'Dodaj ulogu', 'Edit Role' => 'Uredi ulogu', 'Filter for Roles' => 'Filtar uloga', 'Filter for roles' => '', 'Create a role and put groups in it. Then add the role to the users.' => 'Stvori ulogu i dodaj grupe u nju. Zatim dodaj ulogu zaposlenicima.', 'Agents ↔ Roles' => 'Operateri <-> Uloge', 'There are no roles defined. Please use the \'Add\' button to create a new role.' => 'Nema definiranih uloga. Koristite tipku za dodavanje nove uloge.', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminRoleGroup.tt 'Manage Role-Group Relations' => 'Upravljanje vezama uloga <-> grupa', 'Roles' => 'Uloge', 'Select the role:group permissions.' => 'Izaberi dozvole za ulogu:grupu', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' => 'Ukoliko ništa nije izabrano, onda nema dozvola u ovoj grupi (kartice neće biti dostupne za ovu ulogu).', 'Toggle %s permission for all' => 'Promijeni %s dozvole za sve', 'move_into' => 'premjesti u', 'Permissions to move tickets into this group/queue.' => 'Pravo da se karticu premjesti u ovu grupu/rep.', 'create' => 'napravi', 'Permissions to create tickets in this group/queue.' => 'Pravo da se karticu kreira u ovoj grupi/redu.', 'note' => 'napomena', 'Permissions to add notes to tickets in this group/queue.' => 'Dozvola za dodavanje napomena karticama u ovoj grupi/redu.', 'owner' => 'Vlasnik', 'Permissions to change the owner of tickets in this group/queue.' => 'Dozvole za promjenu vlasnika kartice u ovoj grupi/redu.', 'priority' => 'prioritet', 'Permissions to change the ticket priority in this group/queue.' => 'Pravo da se mijenja prioritet kartice u ovoj grupi/redu.', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminRoleUser.tt 'Manage Agent-Role Relations' => 'Upravljanje vezama Operater <-> Uloga', 'Add Agent' => 'Dodaj operatera', 'Filter for Agents' => 'Filtar operatera', 'Filter for agents' => '', 'Agents' => 'Operateri', 'Manage Role-Agent Relations' => 'Upravljanje vezama Uloga <-> Operater', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSLA.tt 'SLA Management' => 'Upravljanje SLA', 'Edit SLA' => 'Uredi SLA', 'Add SLA' => 'Dodaj SLA', 'Filter for SLAs' => '', 'Configure SLA Visibility and Defaults' => '', 'Please write only numbers!' => 'Molimo pišite samo brojeve!', 'Minimum Time Between Incidents' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSMIME.tt 'S/MIME Management' => '"S/MIME" upravljanje', 'Add Certificate' => 'Dodaj vjerodajnicu', 'Add Private Key' => 'Dodaj privatni ključ', 'SMIME support is disabled' => '', 'To be able to use SMIME in OTRS, you have to enable it first.' => '', 'Enable SMIME support' => '', 'Faulty SMIME configuration' => '', 'SMIME support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.' => '', 'Check SMIME configuration' => '', 'Filter for Certificates' => '', 'Filter for certificates' => '', 'To show certificate details click on a certificate icon.' => '', 'To manage private certificate relations click on a private key icon.' => '', 'Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email.' => '', 'See also' => 'Pogledaj još', 'In this way you can directly edit the certification and private keys in file system.' => 'Na ovaj način možete izravno urediti vjerodajnice i privatne ključeve u sustavu datoteka.', 'Hash' => 'Hash', 'Create' => 'Napravi', 'Handle related certificates' => '', 'Read certificate' => '', 'Delete this certificate' => 'Obriši ovu vjerodajnicu', 'File' => 'Datoteka', 'Secret' => 'Tajna', 'Related Certificates for' => '', 'Delete this relation' => '', 'Available Certificates' => '', 'Filter for S/MIME certs' => '', 'Relate this certificate' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSMIMECertRead.tt 'S/MIME Certificate' => 'S/MIME vjerodajnica', 'Close this dialog' => 'Zatvori ovaj dijalog', 'Certificate Details' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSalutation.tt 'Salutation Management' => 'Upravljanje zaglavljima/pozdravima', 'Add Salutation' => 'Dodaj zaglavlje/pozdrav', 'Edit Salutation' => 'Uredi zaglavlje/pozdrav', 'Filter for Salutations' => '', 'Filter for salutations' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSecureMode.tt 'Secure Mode Needs to be Enabled!' => '', 'Secure mode will (normally) be set after the initial installation is completed.' => 'Siguran način će (uobučajeno) biti postavljen nakon inicijalne instalacije.', 'If secure mode is not activated, activate it via SysConfig because your application is already running.' => 'Ukoliko siguran način nije aktiviran, pokrenite ga kroz konfiguraciju sustava jer je vaša aplikacija već pokrenuta.', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSelectBox.tt 'SQL Box' => 'SQL Box', 'Filter for Results' => '', 'Filter for results' => '', 'Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.' => 'Ovde možete unijeti SQL naredbe i poslati ih izravno aplikacijskoj bazi podataka. Nije moguće mjenjati sadržaj tabela, dozvoljen je jedino select upit.', 'Here you can enter SQL to send it directly to the application database.' => 'Ovde možete unijeti SQL naredbe i poslati ih izravno aplikacijskoj bazi podataka.', 'Options' => 'Opcije', 'Only select queries are allowed.' => '', 'The syntax of your SQL query has a mistake. Please check it.' => 'Postoji pogreška u sintaksi vašeg SQL upita. Molimo provjerite.', 'There is at least one parameter missing for the binding. Please check it.' => 'Najmanje jedan parametar nedostaje za povezivanje. Molimo provjerite.', 'Result format' => 'Format rezultata', 'Run Query' => 'Pokreni Upit', '%s Results' => '', 'Query is executed.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminService.tt 'Service Management' => 'Upravljanje uslugama', 'Add Service' => 'Dodaj Uslugu', 'Edit Service' => 'Uredi Uslugu', 'Configure Service Visibility and Defaults' => '', 'Service name maximum length is 200 characters (with Sub-service).' => '', 'Sub-service of' => 'Pod-usluga od', 'Criticality' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSession.tt 'Session Management' => 'Upravljanje sesijama', 'Detail Session View for %s (%s)' => '', 'All sessions' => 'Sve sesije', 'Agent sessions' => 'Sesije Operatera', 'Customer sessions' => 'Sesije korisnika', 'Unique agents' => 'Jedinsveni operateri', 'Unique customers' => 'Jedinstveni korisnici', 'Kill all sessions' => 'Ugasi sve sesije', 'Kill this session' => 'Ugasi ovu sesiju', 'Filter for Sessions' => '', 'Filter for sessions' => '', 'Session' => 'Sesija', 'Kill' => 'Ugasi', 'Detail View for SessionID: %s - %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSignature.tt 'Signature Management' => 'Upravljanje podnožjima/potpisima', 'Add Signature' => 'Dodaj podnožje/potpis', 'Edit Signature' => 'Uredi podnožje/potpis', 'Filter for Signatures' => '', 'Filter for signatures' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminState.tt 'State Management' => 'Upravljanje statusima', 'Add State' => 'Dodaj stanje', 'Edit State' => 'Uredi stanje', 'Filter for States' => '', 'Filter for states' => '', 'Attention' => 'Pozor', 'Please also update the states in SysConfig where needed.' => '', 'Configure State Visibility and Defaults' => '', 'Configure State Type Visibility and Defaults' => '', 'This state is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!' => '', 'State type' => 'Tip stanja', 'It\'s not possible to invalidate this entry because there is no other merge states in system!' => '', 'This state is used in the following config settings:' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSupportDataCollector.tt 'Cloud services are currently disabled.' => '', 'Sending support data to OTRS Group is not possible!' => '', 'Enable Cloud Services' => '', 'Enable cloud services' => '', 'A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:' => '', 'Generate Support Bundle' => '', 'The Support Bundle has been Generated' => '', 'A file containing the support bundle will be downloaded to the local system.' => '', 'Support Data' => '', 'Error: Support data could not be collected (%s).' => '', 'Details' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemAddress.tt 'System Email Addresses Management' => 'Upravljanje E-poštom sustava', 'Add System Email Address' => 'Dodaj adresu E-pošte sustava', 'Edit System Email Address' => 'Uredi adresu E-pošte sustava', 'Add System Address' => '', 'Filter for System Addresses' => '', 'Filter for system addresses' => '', 'All incoming email with this address in To or Cc will be dispatched to the selected queue.' => 'Sve dolazne poruke sa ovom adresom u polju "Za" ili "Cc" bit će otpremljene u odabrani rep.', 'Email address' => 'Adresa E-pošte', 'Display name' => 'Prikaži ime', 'This email address is already used as system email address.' => '', 'The display name and email address will be shown on mail you send.' => 'Ime i adresa E-pošte bit će prikazani na poruci koju ste poslali.', 'This system address cannot be set to invalid.' => '', 'This system address cannot be set to invalid, because it is used in one or more queue(s) or auto response(s).' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfiguration.tt 'online administrator documentation' => '', 'System configuration' => '', 'Navigate through the available settings by using the tree in the navigation box on the left side.' => 'Krećite se kroz dostupne postavke koristiteći stablo u navigacijskom okviru s lijeve strane.', 'Find certain settings by using the search field below or from search icon from the top navigation.' => 'Pronađite određene postavke pomoću polja za pretraživanje dolje ili pomoću ikone za pretraživanje s gornje navigacije.', 'Find out how to use the system configuration by reading the %s.' => 'Saznajte kako koristiti konfiguraciju sustava tako što ćete pročitati %s.', 'Search in all settings...' => '', 'There are currently no settings available. Please make sure to run \'otrs.Console.pl Maint::Config::Rebuild\' before using the software.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationDeployment.tt 'Changes Deployment' => '', 'Help' => '', 'This is an overview of all settings which will be part of the deployment if you start it now. You can compare each setting to its former state by clicking the icon on the top right.' => 'Ovo je pregled svih postavki koje će biti dio implementacije ako ga sada pokrenete. Svaku postavku možete usporediti s njezinim prijašnjim stanjem klikom na ikonu u gornjem desnom kutu.', 'To exclude certain settings from a deployment, click the checkbox on the header bar of a setting.' => 'Da biste izuzeli određene postavke iz implementacije, kliknite potvrdni okvir na zaglavlju trake postavke.', 'By default, you will only deploy settings which you changed on your own. If you\'d like to deploy settings changed by other users, too, please click the link on top of the screen to enter the advanced deployment mode.' => 'Po zadanom ćete implementirati samo postavke koje ste sami promijenili. Ako želite implementirati i postavke koje su promijenili drugi korisnici, kliknite vezu na vrhu ekrana za ulazak u napredni način implementacije.', 'A deployment has just been restored, which means that all affected setting have been reverted to the state from the selected deployment.' => '', 'Please review the changed settings and deploy afterwards.' => '', 'An empty list of changes means that there are no differences between the restored and the current state of the affected settings.' => '', 'Changes Overview' => '', 'There are %s changed settings which will be deployed in this run.' => '', 'Switch to basic mode to deploy settings only changed by you.' => '', 'You have %s changed settings which will be deployed in this run.' => '', 'Switch to advanced mode to deploy settings changed by other users, too.' => '', 'There are no settings to be deployed.' => '', 'Switch to advanced mode to see deployable settings changed by other users.' => 'Prebaci u napredni mod za prikaz postavki za implementaciju svih korisnika.', 'Deploy selected changes' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationGroup.tt 'This group doesn\'t contain any settings. Please try navigating to one of its sub groups.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationImportExport.tt 'Import & Export' => '', 'Upload a file to be imported to your system (.yml format as exported from the System Configuration module).' => '', 'Upload system configuration' => '', 'Import system configuration' => '', 'Download current configuration settings of your system in a .yml file.' => '', 'Include user settings' => '', 'Export current configuration' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationSearch.tt 'Search for' => '', 'Search for category' => '', 'Settings I\'m currently editing' => '', 'Your search for "%s" in category "%s" did not return any results.' => '', 'Your search for "%s" in category "%s" returned one result.' => '', 'Your search for "%s" in category "%s" returned %s results.' => '', 'You\'re currently not editing any settings.' => '', 'You\'re currently editing %s setting(s).' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationSearchDialog.tt 'Category' => 'Kategorija', 'Run search' => 'Pokreni pretragu', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemConfigurationView.tt 'View a custom List of Settings' => '', 'View single Setting: %s' => '', 'Go back to Deployment Details' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemFiles.tt 'System file support' => '', 'Delete cache' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemFiles/Widget.tt 'Permissions' => 'Dozvole', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemMaintenance.tt 'System Maintenance Management' => '', 'Schedule New System Maintenance' => '', 'Filter for System Maintenances' => '', 'Filter for system maintenances' => '', 'Schedule a system maintenance period for announcing the Agents and Customers the system is down for a time period.' => '', 'Some time before this system maintenance starts the users will receive a notification on each screen announcing about this fact.' => '', 'Stop date' => '', 'Delete System Maintenance' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminSystemMaintenanceEdit.tt 'Edit System Maintenance' => '', 'Edit System Maintenance Information' => '', 'Date invalid!' => 'Neispravan datum', 'Login message' => '', 'This field must have less then 250 characters.' => '', 'Show login message' => '', 'Notify message' => '', 'Manage Sessions' => '', 'All Sessions' => '', 'Agent Sessions' => '', 'Customer Sessions' => '', 'Kill all Sessions, except for your own' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminTemplate.tt 'Template Management' => '', 'Add Template' => '', 'Edit Template' => '', 'A template is a default text which helps your agents to write faster tickets, answers or forwards.' => 'Predložak je zadani tekst koji vašim agentima pomaže pisati brže kartice, odgovore ili prosljeđivanja.', 'Don\'t forget to add new templates to queues.' => '', 'Attachments' => 'Privitci', 'Delete this entry' => 'Obriši ovaj unos', 'Do you really want to delete this template?' => 'Sigurno želite obrisati ovaj predložak?', 'A standard template with this name already exists!' => 'Predložak sa tim imenom već postoji!', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminTemplateAttachment.tt 'Manage Template-Attachment Relations' => '', 'Toggle active for all' => 'Promijeni stanje aktivnosti za sve', 'Link %s to selected %s' => 'Poveži %s sa izabranim %s', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminTicketAttributeRelations.tt 'Ticket attribute relations' => '', 'Add ticket attribute relations' => '', 'Edit ticket attribute relations' => '', 'Import CSV or Excel file' => '', 'Attribute' => '', 'Last update' => '', 'Are you sure you want to delete entry \'%s\'?' => '', 'Download previously imported file' => '', 'The file needs to be in CSV (UTF-8) or Excel format. Both header columns need to contain the names of valid ticket attributes. The name of the uploaded file must be unique and must not be in use by another ticket attribute relations record.' => '', 'Add missing possible dynamic field values' => '', 'Attribute values' => '', 'If a value is colored red, it is missing from the possible values list of the dynamic field configuration.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminType.tt 'Type Management' => 'Upravljanje tipovima', 'Add Type' => 'Dodaj tip', 'Edit Type' => 'Uredi tip', 'Filter for Types' => '', 'Filter for types' => '', 'Configure Type Visibility and Defaults' => '', 'A type with this name already exists!' => '', 'This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!' => '', 'This type is used in the following config settings:' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminUser.tt 'Agent Management' => 'Upravljanje operaterima', 'Edit Agent' => 'Uredi operatera', 'Edit personal preferences for this agent' => '', 'Agents will be needed to handle tickets.' => 'Za obradu kartice potrebni su zaposlenici.', 'Don\'t forget to add a new agent to groups and/or roles!' => 'Ne zaboravite dodati novog zaposlenika u grupe i/ili uloge!', 'Please enter a search term to look for agents.' => 'Molimo unesite upit za pretragu radi nalaženja zaposlenika.', 'Last login' => 'Prethodna prijava', 'Switch to agent' => 'Prijeđi na operatera', 'Title or salutation' => '', 'Firstname' => 'Ime', 'Lastname' => 'Prezime', 'A user with this username already exists!' => '', 'Will be auto-generated if left empty.' => '', 'Mobile' => 'Mobilni', 'Effective Permissions for Agent' => '', 'This agent has no group permissions.' => '', 'Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AdminUserGroup.tt 'Manage Agent-Group Relations' => 'Upravljanje vezama Operater <-> Grupa', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentAppointmentAgendaOverview.tt 'Agenda Overview' => '', 'Manage Calendars' => '', 'Add Appointment' => '', 'Today' => 'danas', 'All-day' => '', 'Repeat' => '', 'Notification' => 'Obavijest', 'Yes' => 'Da', 'No' => 'Ne', 'No calendars found. Please add a calendar first by using Manage Calendars page.' => 'Nije pronađen nijedan kalendar. Prvo dodajte kalendar pomoću stranice Upravljanje kalendarima', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentAppointmentCalendarOverview.tt 'Add new Appointment' => '', 'Appointments' => '', 'Calendars' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentAppointmentEdit.tt 'Basic information' => '', 'Date/Time' => '', 'Invalid date!' => 'Neispravan datum!', 'Please set this to value before End date.' => '', 'Please set this to value after Start date.' => '', 'This an occurrence of a repeating appointment.' => '', 'Click here to see the parent appointment.' => '', 'Click here to edit the parent appointment.' => '', 'Frequency' => '', 'Every' => '', 'day(s)' => 'dan(i)', 'week(s)' => 'tjedan/tjedni', 'month(s)' => 'mjesec(i)', 'year(s)' => 'godin(e)', 'On' => 'Uklj.', 'Monday' => 'ponedjeljak', 'Mon' => 'pon', 'Tuesday' => 'utorak', 'Tue' => 'uto', 'Wednesday' => 'srijeda', 'Wed' => 'sre', 'Thursday' => 'četvrtak', 'Thu' => 'čet', 'Friday' => 'petak', 'Fri' => 'pet', 'Saturday' => 'subota', 'Sat' => 'sub', 'Sunday' => 'nedjelja', 'Sun' => 'ned', 'January' => 'siječanj', 'Jan' => 'Sje', 'February' => 'veljača', 'Feb' => 'Velj', 'March' => 'ožujak', 'Mar' => 'Ožu', 'April' => 'travanj', 'Apr' => 'Tra', 'May_long' => 'svibanj', 'May' => 'Svi', 'June' => 'lipanj', 'Jun' => 'Lip', 'July' => 'srpanj', 'Jul' => 'Srp', 'August' => 'kolovoz', 'Aug' => 'Kol', 'September' => 'rujan', 'Sep' => 'Ruj', 'October' => 'listopad', 'Oct' => 'Lis', 'November' => 'studeni', 'Nov' => 'Stu', 'December' => 'prosinac', 'Dec' => 'Pro', 'Relative point of time' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerInformationCenter.tt 'Customer Information Center' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerInformationCenterSearch.tt 'Customer User' => 'Korisnik', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerTableView.tt 'Note: Customer is invalid!' => '', 'Start chat' => '', 'Video call' => '', 'Audio call' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerUserAddressBook.tt 'Customer User Address Book' => '', 'Search for recipients and add the results as \'%s\'.' => '', 'Search template' => 'Predložak pretrage', 'Create Template' => 'Napravi predložak', 'Create New' => 'Napravi novi', 'Save changes in template' => 'Spremi promjene u predlošku', 'Filters in use' => '', 'Additional filters' => '', 'Add another attribute' => 'Dodaj još jedan atribut', 'The attributes with the identifier \'(Customer)\' are from the customer company.' => '', '(e. g. Term* or *Term*)' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerUserAddressBookOverview.tt 'The customer user is already selected in the ticket mask.' => '', 'Select this customer user' => '', 'Add selected customer user to' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerUserAddressBookOverviewNavBar.tt 'Change search options' => 'Promjeni opcije pretrage', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentCustomerUserInformationCenter.tt 'Customer User Information Center' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDaemonInfo.tt 'The OTRS Daemon is a daemon process that performs asynchronous tasks, e.g. ticket escalation triggering, email sending, etc.' => '', 'A running OTRS Daemon is mandatory for correct system operation.' => '', 'Starting the OTRS Daemon' => '', 'Make sure that the file \'%s\' exists (without .dist extension). This cron job will check every 5 minutes if the OTRS Daemon is running and start it if needed.' => '', 'Execute \'%s start\' to make sure the cron jobs of the \'otrs\' user are active.' => '', 'After 5 minutes, check that the OTRS Daemon is running in the system (\'bin/otrs.Daemon.pl status\').' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboard.tt 'Dashboard' => 'Nadzorna ploča', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardAppointmentCalendar.tt 'New Appointment' => '', 'Tomorrow' => 'Sutra', 'Soon' => '', '5 days' => '', 'Start' => 'Start', 'none' => 'nema', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardCalendarOverview.tt 'in' => 'u', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardCommon.tt 'Save settings' => 'Spremi postavke', 'Close this widget' => '', 'more' => 'još', 'Available Columns' => '', 'Visible Columns (order by drag & drop)' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardCustomerIDList.tt 'Change Customer Relations' => '', 'Open' => 'Otvoreni', 'Closed' => 'Zatvoreni', '%s open ticket(s) of %s' => '', '%s closed ticket(s) of %s' => '', 'Edit customer ID' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardCustomerIDStatus.tt 'Escalated tickets' => '', 'Open tickets' => '', 'Closed tickets' => '', 'All tickets' => 'Sve kartice', 'Archived tickets' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardCustomerUserInformation.tt 'Note: Customer User is invalid!' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardCustomerUserList.tt 'Customer user information' => '', 'Phone ticket' => '', 'Email ticket' => '', 'New phone ticket from %s' => '', 'New email ticket to %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardMyLastChangedTickets.tt 'No tickets found.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardProductNotify.tt '%s %s is available!' => '%s %s je dostupno!', 'Please update now.' => 'Molimo ažurirajte sada.', 'Release Note' => 'Obavijest o verziji', 'Level' => 'Razina', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardRSSOverview.tt 'Posted %s ago.' => 'Poslano prije %s.', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardStats.tt 'The configuration for this statistic widget contains errors, please review your settings.' => '', 'Download as SVG file' => '', 'Download as PNG file' => '', 'Download as CSV file' => '', 'Download as Excel file' => '', 'Download as PDF file' => '', 'Please select a valid graph output format in the configuration of this widget.' => '', 'The content of this statistic is being prepared for you, please be patient.' => '', 'This statistic can currently not be used because its configuration needs to be corrected by the statistics administrator.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardTicketGeneric.tt 'Assigned to customer user' => '', 'Accessible for customer user' => '', 'My locked tickets' => '', 'My Owned Tickets' => '', 'My watched tickets' => '', 'My responsibilities' => '', 'Tickets in My Queues' => '', 'Tickets in My Services' => '', 'Service Time' => 'Vrijeme usuživanja', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardTicketQueueOverview.tt 'Total' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardUserOnline.tt 'out of office' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentDashboardUserOutOfOffice.tt 'until' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentInfo.tt 'To accept some news, a license or some changes.' => 'Da bi prihvatili neke vijesti, licencu ili promjenu.', 'Yes, accepted.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentLinkObject.tt 'Manage links for %s' => '', 'Create new links' => '', 'Manage existing links' => '', 'Link with' => '', 'Start search' => '', 'There are currently no links. Please click \'Create new Links\' on the top to link this item to other objects.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentOTRSBusinessBlockScreen.tt 'Unauthorized usage of %s detected' => '', 'If you decide to downgrade to ((OTRS)) Community Edition, you will lose all database tables and data related to %s.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentPreferences.tt 'Edit your preferences' => 'Uredi osobne postavke', 'Personal Preferences' => '', 'Preferences' => 'Postavke', 'Please note: you\'re currently editing the preferences of %s.' => '', 'Go back to editing this agent' => '', 'Set up your personal preferences. Save each setting by clicking the checkmark on the right.' => '', 'You can use the navigation tree below to only show settings from certain groups.' => '', 'Dynamic Actions' => '', 'Filter settings...' => '', 'Filter for settings' => '', 'Save all settings' => '', 'Avatars have been disabled by the system administrator. You\'ll see your initials instead.' => '', 'You can change your avatar image by registering with your email address %s at %s. Please note that it can take some time until your new avatar becomes available because of caching.' => '', 'Off' => 'Isklj.', 'End' => 'Kraj', 'This setting can currently not be saved.' => '', 'This setting can currently not be saved' => '', 'Save this setting' => '', 'Did you know? You can help translating Znuny at %s.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentPreferences/SettingsList.tt 'Reset to default' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentPreferencesOverview.tt 'Choose from the groups on the right to find the settings you\'d wish to change.' => '', 'Did you know?' => '', 'You can change your avatar by registering with your email address %s on %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentSplitSelection.tt 'Target' => '', 'Process' => '', 'Split' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentStatisticsAdd.tt 'Statistics Management' => '', 'Add Statistics' => '', 'Read more about statistics in OTRS' => '', 'Dynamic Matrix' => '', 'Each cell contains a singular data point.' => '', 'Dynamic List' => '', 'Each row contains data of one entity.' => '', 'Static' => '', 'Non-configurable complex statistics.' => '', 'General Specification' => '', 'Create Statistic' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentStatisticsEdit.tt 'Edit Statistics' => '', 'Run now' => '', 'Statistics Preview' => '', 'Save Statistic' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentStatisticsImport.tt 'Import Statistics' => '', 'Import Statistics Configuration' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentStatisticsOverview.tt 'Statistics' => 'Statistike', 'Run' => '', 'Edit statistic "%s".' => '', 'Export statistic "%s"' => '', 'Export statistic %s' => '', 'Delete statistic "%s"' => '', 'Delete statistic %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentStatisticsView.tt 'Statistics Overview' => '', 'View Statistics' => '', 'Statistics Information' => '', 'Created by' => 'kreirao', 'Changed by' => 'mijenjao', 'Sum rows' => 'Zbroj redova', 'Sum columns' => 'Zbroj kolona', 'Show as dashboard widget' => '', 'Cache' => 'Privremena memorija', 'This statistic contains configuration errors and can currently not be used.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketActionCommon.tt 'Change Free Text of %s%s%s' => '', 'Change Owner of %s%s%s' => '', 'Close %s%s%s' => '', 'Add Note to %s%s%s' => '', 'Set Pending Time for %s%s%s' => '', 'Change Priority of %s%s%s' => '', 'Change Responsible of %s%s%s' => '', 'All fields marked with an asterisk (*) are mandatory.' => '', 'The ticket has been locked' => 'Kartica je zaključana.', 'Undo & close' => '', 'Ticket Settings' => 'Postavke kartica', 'Queue invalid.' => '', 'Service invalid.' => 'Neispravan servis', 'SLA invalid.' => '', 'New Owner' => 'Novi vlasnik', 'Please set a new owner!' => 'Molimo odredite novog vlasnika', 'Owner invalid.' => '', 'New Responsible' => '', 'Please set a new responsible!' => '', 'Responsible invalid.' => '', 'Next state' => 'Sljedeći status', 'State invalid.' => '', 'For all pending* states.' => '', 'Add Article' => '', 'Create an Article' => '', 'Inform agents' => '', 'Inform involved agents' => '', 'Here you can select additional agents which should receive a notification regarding the new article.' => '', 'Text will also be received by' => '', 'Setting a template will overwrite any text or attachment.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketBounce.tt 'Bounce %s%s%s' => '', 'Bounce to' => 'Preusmjeri na', 'You need a email address.' => 'Potrebna vam je adresa E-pošte.', 'Need a valid email address or don\'t use a local email address.' => 'Ispravna adresa E-pošte je neophodna, ali ne koristite lokalnu adresu!', 'Next ticket state' => 'Sljedeći status kartice', 'Inform sender' => 'Obavijesti pošiljatelja', 'Send mail' => 'Pošalji E-poštu!', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketBulk.tt 'Ticket Bulk Action' => 'Grupne akcije na karticama', 'Send Email' => 'Pošalji E-poštu!', 'Merge' => 'Objedini', 'Merge to' => 'Objedini sa', 'Invalid ticket identifier!' => 'Neispravan identifikator kartice!', 'Merge to oldest' => 'Objedini sa najstarijom', 'Link together' => 'Poveži zajedno', 'Link to parent' => 'Poveži s nadređenim', 'Unlock tickets' => 'Otključaj karticu', 'Execute Bulk Action' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketCompose.tt 'Compose Answer for %s%s%s' => '', 'This address is registered as system address and cannot be used: %s' => '', 'Please include at least one recipient' => '', 'Select one or more recipients from the customer user address book.' => '', 'Customer user address book' => '', 'Remove Ticket Customer' => '', 'Please remove this entry and enter a new one with the correct value.' => '', 'This address already exists on the address list.' => '', 'Remove Cc' => '', 'Bcc' => 'Bcc', 'Remove Bcc' => '', 'Date Invalid!' => 'Neispravan datum!', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketCustomer.tt 'Change Customer of %s%s%s' => '', 'Customer Information' => 'Informacije o korisniku', 'Customer user' => 'Korisnik', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketEmail.tt 'Create New Email Ticket' => 'Otvori novu karticu E-pošte', 'Example Template' => '', 'From queue' => 'Iz reda', 'To customer user' => '', 'Please include at least one customer user for the ticket.' => '', 'Select this customer as the main customer.' => '', 'Remove Ticket Customer User' => '', 'Get all' => 'Dohvati sve', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketEmailOutbound.tt 'Outbound Email for %s%s%s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketEmailResend.tt 'Resend Email for %s%s%s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketEscalation.tt 'Ticket %s: first response time is over (%s/%s)!' => '', 'Ticket %s: first response time will be over in %s/%s!' => '', 'Ticket %s: update time is over (%s/%s)!' => '', 'Ticket %s: update time will be over in %s/%s!' => '', 'Ticket %s: solution time is over (%s/%s)!' => '', 'Ticket %s: solution time will be over in %s/%s!' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketForward.tt 'Forward %s%s%s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketHistory.tt 'History of %s%s%s' => '', 'Filter for history items' => '', 'Expand/collapse all' => '', 'CreateTime' => '', 'Article' => 'Članak', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketMerge.tt 'Merge %s%s%s' => '', 'Merge Settings' => '', 'You need to use a ticket number!' => 'Molimo vas da koristite broj kartice!', 'A valid ticket number is required.' => 'Neophodan je ispravan broj kartice.', 'Try typing part of the ticket number or title in order to search by it.' => '', 'Limit the search to tickets with same Customer ID (%s).' => '', 'Inform Sender' => '', 'Need a valid email address.' => 'Potrebna ispravna adresa E-pošte.', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketMove.tt 'Move %s%s%s' => '', 'New Queue' => 'Novi red', 'Move' => 'Premjesti', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketNoteToLinkedTicket.tt 'Add note to linked %s%s%s' => '', 'Note to linked Ticket' => '', 'LinkList invalid.' => '', 'Note to origin Ticket' => '', 'NoteToTicket invalid.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewMedium.tt 'No ticket data found.' => 'Nisu nađeni podaci o kartici', 'Open / Close ticket action menu' => '', 'Select this ticket' => '', 'Sender' => 'Pošiljatelj', 'First Response Time' => 'Vrijeme prvog odgovora', 'Update Time' => 'Vrijeme ažuriranja', 'Solution Time' => 'Vrijeme rješavanja', 'Impact' => '', 'CustomerID' => 'ID korisnika', 'Move ticket to a different queue' => 'Premjesti karticu u drugi red', 'Change queue' => 'Promjeni rep', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewNavBar.tt 'Remove active filters for this screen.' => '', 'Remove mention' => '', 'Tickets per page' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewPreview.tt 'Missing channel' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewSmall.tt 'Reset overview' => '', 'Column Filters Form' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketPhone.tt 'Split Into New Phone Ticket' => '', 'Save Chat Into New Phone Ticket' => '', 'Create New Phone Ticket' => 'Otvori novi telefonski karticu', 'Please include at least one customer for the ticket.' => '', 'To queue' => 'U red', 'Chat protocol' => '', 'The chat will be appended as a separate article.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketPhoneCommon.tt 'Phone Call for %s%s%s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketPlain.tt 'View Email Plain Text for %s%s%s' => '', 'Plain' => 'Neformatirano', 'Download this email' => 'Preuzmi ovu poruku', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketProcess.tt 'Create New Process Ticket' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketProcessSmall.tt 'Enroll Ticket into a Process' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketSearch.tt 'Profile link' => '', 'Output' => 'Pregled rezultata', 'Fulltext' => 'Tekst', 'Customer ID (complex search)' => '', '(e. g. 234*)' => '', 'Customer ID (exact match)' => '', 'Assigned to Customer User Login (complex search)' => '', '(e. g. U51*)' => '', 'Assigned to Customer User Login (exact match)' => '', 'Accessible to Customer User Login (exact match)' => '', 'Created in Queue' => 'Otvoreno u redu', 'Lock state' => 'Status zaključavanja', 'Watcher' => 'Praćenje', 'Article Create Time (before/after)' => 'Vrijeme kreiranja članka (prije/poslije)', 'Article Create Time (between)' => 'Vrijeme kreiranja članka (između)', 'Please set this to value before end date.' => '', 'Please set this to value after start date.' => '', 'Ticket Create Time (before/after)' => 'Vrijeme nastanka kartice (prije/poslije)', 'Ticket Create Time (between)' => 'Vrijeme nastanka kartice (između)', 'Ticket Change Time (before/after)' => 'Vrijeme promjene kartice (prije/poslije)', 'Ticket Change Time (between)' => 'Vrijeme promjene kartice (između)', 'Ticket Last Change Time (before/after)' => '', 'Ticket Last Change Time (between)' => '', 'Ticket Pending Until Time (before/after)' => '', 'Ticket Pending Until Time (between)' => '', 'Ticket Close Time (before/after)' => 'Vrijeme zatvaranja kartice (prije/poslije)', 'Ticket Close Time (between)' => 'Vrijeme zatvaranja kartice (između)', 'Ticket Escalation Time (before/after)' => '', 'Ticket Escalation Time (between)' => '', 'Archive Search' => 'Pretraga arhive', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketZoom.tt 'Sender Type' => '', 'Save filter settings as default' => 'Spremi postavke filtra kao zadane', 'Event Type' => '', 'Save as default' => 'Spremi kao zadano', 'Drafts' => '', 'by' => 'od', 'Change Queue' => 'Promijeni red', 'There are no dialogs available at this point in the process.' => '', 'This item has no articles yet.' => '', 'Ticket Timeline View' => '', 'Article Overview - %s Article(s)' => '', 'Page %s' => '', 'Add Filter' => 'Dodaj filtar', 'Set' => 'Postavi', 'Reset Filter' => 'Reset filtra', 'No.' => 'Br.', 'Unread articles' => 'Nepročitani članci', 'Via' => '', 'Important' => '', 'Unread Article!' => 'Nepročitani članci!', 'Incoming message' => 'Dolazna poruka', 'Outgoing message' => 'Odlazna poruka', 'Internal message' => 'Interna poruka', 'Sending of this message has failed.' => '', 'Resize' => 'Promjena veličine', 'Mark this article as read' => '', 'Show Full Text' => '', 'Full Article Text' => '', 'No more events found. Please try changing the filter settings.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/ArticleRender/Chat.tt '#%s' => '', 'via %s' => '', 'by %s' => '', 'Toggle article details' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/ArticleRender/MIMEBase.tt 'This message is being processed. Already tried to send %s time(s). Next try will be %s.' => '', 'This message contains events' => '', 'This message contains an event' => '', 'Show more information' => '', 'Start: %s, End: %s' => '', 'Calendar events details' => '', 'Calendar event details' => '', 'To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).' => '', 'Close this message' => '', 'Image' => '', 'PDF' => '', 'Unknown' => 'Nepoznato', 'View' => 'Pregled', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/LinkTable.tt 'Linked Objects' => 'Povezani objekti', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/MentionsTable.tt 'Mentions' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AgentTicketZoom/TicketInformation.tt 'Archive' => '', 'This ticket is archived.' => '', 'Note: Type is invalid!' => '', 'Pending till' => 'Čeka do', 'Locked' => 'Zaključano', '%s Ticket(s)' => '', 'Accounted time' => 'Obračunato vrijeme', # TT Template: Kernel/Output/HTML/Templates/Standard/ArticleContent/Invalid.tt 'Preview of this article is not possible because %s channel is missing in the system.' => '', 'This feature is part of the %s. Please contact us at %s for an upgrade.' => '', 'Please re-install %s package in order to display this article.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/AttachmentBlocker.tt 'To protect your privacy, remote content was blocked.' => '', 'Load blocked content.' => 'Učitaj blokirani sadržaj.', # TT Template: Kernel/Output/HTML/Templates/Standard/Breadcrumb.tt 'Home' => '', 'Back to admin overview' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Calendar/Plugin/Ticket/Create.tt 'Ticket Creation' => '', 'Link' => 'Stvori vezu', # TT Template: Kernel/Output/HTML/Templates/Standard/Calendar/Plugin/Ticket/Link.tt 'Remove entry' => 'Ukloni unos', # TT Template: Kernel/Output/HTML/Templates/Standard/CloudServicesDisabled.tt 'This Feature Requires Cloud Services' => '', 'You can' => 'Vi možete', 'go back to the previous page' => 'idi na prethodnu stranicu', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt 'Dear Customer,' => '', 'thank you for using our services.' => '', 'Yes, I accept your license.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerCompany/TicketCustomerIDSelection.tt 'The customer ID is not changeable, no other customer ID can be assigned to this ticket.' => '', 'First select a customer user, then you can select a customer ID to assign to this ticket.' => '', 'Select a customer ID to assign to this ticket.' => '', 'From all Customer IDs' => '', 'From assigned Customer IDs' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerError.tt 'An Error Occurred' => '', 'Error Details' => 'Detalji pogreške', 'Traceback' => 'Slijeđevina', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerFooter.tt 'Powered by %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerFooterJS.tt '%s detected possible network issues. You could either try reloading this page manually or wait until your browser has re-established the connection on its own.' => '', 'The connection has been re-established after a temporary connection loss. Due to this, elements on this page could have stopped to work correctly. In order to be able to use all elements correctly again, it is strongly recommended to reload this page.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerLogin.tt 'JavaScript Not Available' => 'JavaScript nije dostupan.', 'In order to experience this software, you\'ll need to enable JavaScript in your browser.' => '', 'Browser Warning' => 'Upozorenje preglednika', 'The browser you are using is too old.' => 'Preglednik koji koristite je previše star.', 'This software runs with a huge lists of browsers, please upgrade to one of these.' => '', 'Please see the documentation or ask your admin for further information.' => 'Molimo da pregledate dokumentaciju ili pitate vašeg administratora za dodatne informacije.', 'One moment please, you are being redirected...' => '', 'Login' => 'Prijava', 'User name' => 'Korisničko ime', 'Your user name' => 'Vaše korisničko ime', 'Your password' => 'Vaša lozinka', 'Forgot password?' => 'Zaboravili ste lozinku?', '2 Factor Token' => '', 'Your 2 Factor Token' => '', 'Log In' => 'Prijavi se', 'Not yet registered?' => 'Niste registrirani?', 'Sign up now' => 'Registrirajte se sada', 'Back' => 'Prethodno', 'Request New Password' => 'Zahtjev za novu lozinku', 'Your User Name' => 'Vaše korisničko ime', 'A new password will be sent to your email address.' => 'Nova lozinka će Vam biti poslana na Vašu adresu E-pošte.', 'Create Account' => 'Napravite korisnički račun', 'Please fill out this form to receive login credentials.' => '', 'How we should address you' => 'Kako da Vas oslovljavamo', 'Your First Name' => 'Vaše ime', 'Your Last Name' => 'Vaše prezime', 'Your email address (this will become your username)' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerNavigationBar.tt 'Incoming Chat Requests' => '', 'Edit personal preferences' => 'Uredite osobne postavke', 'Logout %s' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerTicketMessage.tt 'Service level agreement' => 'Sporazum o razini usluge', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerTicketOverview.tt 'Welcome!' => 'Dobrodošli!', 'Please click the button below to create your first ticket.' => 'Molimo kliknite tipku ispod kako bi ste napravili svoju prvu karticu.', 'Create your first ticket' => 'Napravi prvu karticu', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerTicketSearch.tt 'Profile' => 'Profil', 'e. g. 10*5155 or 105658*' => 'npr 10*5155 ili 105658*', 'Fulltext Search in Tickets (e. g. "John*n" or "Will*")' => '', 'Types' => 'Tipovi', 'Time Restrictions' => '', 'No time settings' => '', 'All' => 'Sve', 'Specific date' => 'Određeni datum', 'Only tickets created' => 'Samo otvorene kartice', 'Date range' => 'Vremenski period', 'Only tickets created between' => 'Samo kartice otvorene između', 'Ticket Archive System' => '', 'Save Search as Template?' => '', 'Save as Template?' => 'Spremi kao predložak?', 'Save as Template' => 'Spremi kao predložak', 'Template Name' => 'Naziv predloška', 'Pick a profile name' => '', 'Output to' => 'Izlaz na', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerTicketSearchResultShort.tt 'of' => 'od', 'Page' => 'Strana', 'Search Results for' => 'Rezultati pretraživanja za', 'Remove this Search Term.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerTicketZoom.tt 'Start a chat from this ticket' => '', 'Next Steps' => '', 'Reply' => 'Odgovori', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerTicketZoom/ArticleRender/Chat.tt 'Expand article' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/CustomerWarning.tt 'Warning' => 'Upozorenje', # TT Template: Kernel/Output/HTML/Templates/Standard/DashboardEventsTicketCalendar.tt 'Event Information' => '', 'Ticket fields' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Error.tt 'Expand' => 'Proširi', # TT Template: Kernel/Output/HTML/Templates/Standard/FormElements/AttachmentList.tt 'Click to delete this attachment.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/FormElements/DraftButtons.tt 'Update draft' => '', 'Save as new draft' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/FormElements/DraftNotifications.tt 'You have loaded the draft "%s".' => '', 'You have loaded the draft "%s". You last changed it %s.' => '', 'You have loaded the draft "%s". It was last changed %s by %s.' => '', 'Please note that this draft is outdated because the ticket was modified since this draft was created.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Header.tt 'View notifications' => '', 'Personal preferences' => '', 'Logout' => 'Odjava', 'You are logged in as' => 'Prijavljeni ste kao', 'Last viewed' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Installer.tt 'JavaScript not available' => 'JavaScript nije dostupan.', 'Step %s' => 'Korak %s', 'License' => 'Licenca', 'Database Settings' => 'Postavke baze podataka', 'General Specifications and Mail Settings' => 'Opće specifikacije i postavke E-pošte', 'Finish' => 'Završi', 'Welcome to %s' => '', 'Phone' => 'Telefon', 'Web site' => 'Web stranica', 'Community' => '', 'Next' => 'Sljedeće', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerConfigureMail.tt 'Configure Outbound Mail' => 'Podešavanje odlazne E-pošte', 'Outbound mail type' => 'Tip odlazne E-pošte', 'Select outbound mail type.' => 'Izaberite tip odlazne E-pošte', 'Outbound mail port' => 'Port za odlaznu E-poštu', 'Select outbound mail port.' => 'Izaberite port za odlaznu E-poštu', 'SMTP host' => 'SMTP host', 'SMTP host.' => 'SMTP host.', 'SMTP authentication' => 'SMTP autentikacija', 'Does your SMTP host need authentication?' => 'Zahtijeva li vaš SMTP host autentikaciju?', 'SMTP auth user' => 'SMTP korisnik', 'Username for SMTP auth.' => 'korisničko ime za SMTP autentikaciju', 'SMTP auth password' => 'SMTP lozinka', 'Password for SMTP auth.' => 'Lozinka za SMTP autentikaciju', 'Configure Inbound Mail' => 'Podestavljanje dolazne E-pošte', 'Inbound mail type' => 'Tip dolazne E-pošte', 'Select inbound mail type.' => 'Izaberi tip dolazne E-pošte', 'Inbound mail host' => 'Server dolazne E-pošte', 'Inbound mail host.' => 'Server dolazne E-pošte.', 'Inbound mail user' => 'Korisnik dolazne E-pošte', 'User for inbound mail.' => 'Korisnik dolazne E-pošte', 'Inbound mail password' => 'Lozinka dolazne E-pošte', 'Password for inbound mail.' => 'Lozinka dolazne E-pošte', 'Result of mail configuration check' => 'Rezultat provjere postavki E-pošte', 'Check mail configuration' => 'Provjeri konfiguracijske postavke E-pošte', 'Skip this step' => 'Preskoči ovaj korak', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerDBResult.tt 'Done' => 'Gotovo', 'Error' => 'Pogreška', 'Database setup successful!' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerDBStart.tt 'Install Type' => '', 'Create a new database for OTRS' => '', 'Use an existing database for OTRS' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerDBmssql.tt 'If you have set a root password for your database, it must be entered here. If not, leave this field empty.' => '', 'Database name' => '', 'Check database settings' => 'Provjerite postavke baze podataka', 'Result of database check' => 'Rezultat provjere baze podataka', 'Database check successful.' => 'Uspješna provjera baze podataka.', 'Database User' => '', 'New' => 'Novi', 'A new database user with limited permissions will be created for this OTRS system.' => 'Novi korisnik baze sa ograničenim pravima bit će kreiran za ovaj OTRS sustav', 'Repeat Password' => '', 'Generated password' => '', 'Database' => 'Baza podataka (DB)', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerDBmysql.tt 'Passwords do not match' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerDBoracle.tt 'SID' => '', 'Port' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerFinish.tt 'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' => 'Da biste mogli koristiti OTRS morate unijeti slijedeću liniju u Vašu komandnu liniju (Terminal/Shell) kao "root".', 'Restart your webserver' => 'Ponovo pokrenite Vaš WEB Server.', 'After doing so your OTRS is up and running.' => 'Nakon ovoga Vaš OTRS je uključen i radi.', 'Start page' => 'Početna stranica', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerLicense.tt 'Don\'t accept license' => 'Ne prihvaćaj licencu', 'Accept license and continue' => 'Prihvati licencu i nastavi', # TT Template: Kernel/Output/HTML/Templates/Standard/InstallerSystem.tt 'SystemID' => ' ', 'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' => 'Identifikator sustava. Svaki broj kartice i svaki ID HTTP sesije sadrži ovaj broj.', 'System FQDN' => 'Puno ime domene sustava', 'Fully qualified domain name of your system.' => 'FQDN - ime servera uključujući puno ime domena, npr. "otrs-server.example.org"', 'AdminEmail' => 'E-mail administrator', 'Email address of the system administrator.' => 'E-mail adresa administratora sustava.', 'Organization' => 'Organizacija', 'Log' => 'Dnevnik', 'LogModule' => 'Modul dnevnika', 'Log backend to use.' => 'Sustav koji se koristi za dnevnik.', 'LogFile' => 'Datoteka dnevnika', 'Webfrontend' => 'Mrežno sučelje', 'Default language' => 'Zadani jezik', 'Default language.' => 'Zadani jezik.', 'CheckMXRecord' => 'Provjeri DNS/MX podatke', 'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' => 'Ručno unesena e-mail adresa se provjerava pomoću MX podatka pronađenog u DNS-u. Nemojte koristiti ovu opciju ako je vaš DNS spor ili ne može razriješiti javne adrese.', # TT Template: Kernel/Output/HTML/Templates/Standard/LinkObject.tt 'Delete link' => '', 'Delete Link' => '', 'Object#' => 'Objekt#', 'Add links' => 'Dodaj veze', 'Delete links' => 'Obriši veze', # TT Template: Kernel/Output/HTML/Templates/Standard/Login.tt 'Lost your password?' => 'Izgubili ste lozinku?', 'Back to login' => 'Natrag na prijavu', # TT Template: Kernel/Output/HTML/Templates/Standard/MetaFloater.tt 'Scale preview content' => '', 'Open URL in new tab' => '', 'Close preview' => '', 'A preview of this website can\'t be provided because it didn\'t allow to be embedded.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/MobileNotAvailableWidget.tt 'Feature not Available' => '', 'Sorry, but this feature of OTRS is currently not available for mobile devices. If you\'d like to use it, you can either switch to desktop mode or use your regular desktop device.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Motd.tt 'Message of the Day' => 'Poruka dana', 'This is the message of the day. You can edit this in %s.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/NoPermission.tt 'Insufficient Rights' => 'Nedovoljna ovlaštenja', 'Back to the previous page' => 'Vratite se na prethodnu stranicu', # TT Template: Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email/Alert.tt 'Alert' => '', 'Powered by' => 'Pokreće', # TT Template: Kernel/Output/HTML/Templates/Standard/Pagination.tt 'Show first page' => 'Pokaži prvu stranicu', 'Show previous pages' => 'Pokaži prethodne stranice', 'Show page %s' => 'Pokaži stranicu %s', 'Show next pages' => 'Pokaži slijedeće stranice', 'Show last page' => 'Pokaži posljednju stranicu', # TT Template: Kernel/Output/HTML/Templates/Standard/PictureUpload.tt 'Need FormID!' => 'Potreban ID formulara!', 'No file found!' => 'Datoteka nije pronađena!', 'The file is not an image that can be shown inline!' => 'Datoteka nije slika koja se može neposredno prikazati!', # TT Template: Kernel/Output/HTML/Templates/Standard/PreferencesNotificationEvent.tt 'No user configurable notifications found.' => '', 'Receive messages for notification \'%s\' by transport method \'%s\'.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/ProcessManagement/ActivityDialogHeader.tt 'Process Information' => '', 'Dialog' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/ProcessManagement/Article.tt 'Inform Agent' => 'Obavijesti operatera', # TT Template: Kernel/Output/HTML/Templates/Standard/PublicDefault.tt 'Welcome' => '', 'This is the default public interface of OTRS! There was no action parameter given.' => '', 'You could install a custom public module (via the package manager), for example the FAQ module, which has a public interface.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SmartTags/AdminAppointmentNotificationEvent.tt 'To get the appointment attribute' => '', ' e. g.' => 'npr.', 'To get the first 20 character of the appointment title.' => '', 'To get the calendar attribute' => '', 'Attributes of the recipient user for the notification' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SmartTags/AdminAutoResponse.tt 'To get the first 20 character of the subject.' => 'Da vidite prvih 20 slova predmeta', 'To get the first 5 lines of the email.' => 'Da vidite prvih 5 redaka poruke', 'To get the name of the ticket\'s customer user (if given).' => '', 'To get the article attribute' => 'Da vidite atribute članka', 'Options of the current customer user data' => 'Opcije podataka o trenutnom korisniku', 'Ticket owner options' => 'Opcije vlasnika kartice', 'Options of the ticket data' => 'Opcije podataka o kartici', 'Options of ticket dynamic fields internal key values' => '', 'Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SmartTags/AdminNotificationEvent.tt 'To get the first 20 character of the subject (of the latest agent article).' => 'Vidjeti prvih 20 slova predmeta (posljednjeg članka operatera).', 'To get the first 5 lines of the body (of the latest agent article).' => '', 'To get the first 20 character of the subject (of the latest customer article).' => 'Vidjeti prvih 20 slova predmeta (posljednjeg članka zaposlenika)', 'To get the first 5 lines of the body (of the latest customer article).' => 'Vidjeti prvih 5 redaka poruke (posljednjeg članka zaposlenika).', 'Attributes of the current customer user data' => '', 'Attributes of the current ticket owner user data' => '', 'Attributes of the ticket data' => '', 'Ticket dynamic fields internal key values' => '', 'Ticket dynamic fields display values, useful for Dropdown and Multiselect fields' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SmartTags/AdminSalutation.tt 'e. g.' => 'npr.', # TT Template: Kernel/Output/HTML/Templates/Standard/SmartTags/AdminTemplate.tt 'To get the first 20 characters of the subject of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.' => '', 'To get the first 5 lines of the body of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.' => '', 'To get the first 20 characters of the subject of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.' => '', 'To get the first 5 lines of the body of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SmartTags/Default.tt 'Tag Reference' => '', 'You can use the following tags' => 'Možete koristiti sljedeće oznake', 'Ticket responsible options' => 'Opcije odgovornog za karticu', 'Options of the current user who requested this action' => 'Opcije trenutnog korisnika koji je tražio ovu akciju', 'Config options' => 'Konfiguracijske opcije', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/GeneralSpecificationsWidget.tt 'You can select one or more groups to define access for different agents.' => 'Radi određivanja prava pristupa za operatere, možete izabrati jednu ili više grupa.', 'Result formats' => '', 'Time Zone' => 'Vremenska zona', 'The selected time periods in the statistic are time zone neutral.' => '', 'Create summation row' => '', 'Generate an additional row containing sums for all data rows.' => '', 'Create summation column' => '', 'Generate an additional column containing sums for all data columns.' => '', 'Cache results' => '', 'Stores statistics result data in a cache to be used in subsequent views with the same configuration (requires at least one selected time field).' => '', 'Provide the statistic as a widget that agents can activate in their dashboard.' => '', 'Please note that enabling the dashboard widget will activate caching for this statistic in the dashboard.' => '', 'If set to invalid end users can not generate the stat.' => 'Ako je postavljeno kao pogrešno, krajnji korisnici ne mogu napraviti statistiku.', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/PreviewWidget.tt 'There are problems in the configuration of this statistic:' => '', 'You may now configure the X-axis of your statistic.' => '', 'This statistic does not provide preview data.' => '', 'Preview format' => '', 'Please note that the preview uses random data and does not consider data filters.' => '', 'Configure X-Axis' => '', 'X-axis' => 'X-os', 'Configure Y-Axis' => '', 'Y-axis' => '', 'Configure Filter' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/RestrictionsWidget.tt 'Please select only one element or turn off the button \'Fixed\'.' => 'Molimo izaberite samo jedan element ili isključite tipku "Fiksirano"!', 'Absolute period' => '', 'Between %s and %s' => '', 'Relative period' => '', 'The past complete %s and the current+upcoming complete %s %s' => '', 'Do not allow changes to this element when the statistic is generated.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/StatsParamsWidget.tt 'Format' => 'Format', 'Exchange Axis' => 'Zamijeni osi', 'Configurable Params of Static Stat' => '', 'No element selected.' => 'Nije izabran niti jedan element.', 'Scale' => 'Skala', 'show more' => '', 'show less' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/StatsResultRender/D3.tt 'Download SVG' => '', 'Download PNG' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/XAxisWidget.tt 'The selected time period defines the default time frame for this statistic to collect data from.' => '', 'Defines the time unit that will be used to split the selected time period into reporting data points.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Statistics/YAxisWidget.tt 'Please remember that the scale for the Y-axis has to be larger than the scale for the X-axis (e.g. X-axis => Month, Y-Axis => Year).' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SystemConfiguration/SettingsList.tt 'This setting is disabled.' => '', 'This setting is fixed but not deployed yet!' => '', 'This setting is currently being overridden in %s and can\'t thus be changed here!' => '', 'Changing this setting is only available in a higher config level!' => '', '%s (%s) is currently working on this setting.' => '', 'Toggle advanced options for this setting' => '', 'Disable this setting, so it is no longer effective' => '', 'Disable' => '', 'Enable this setting, so it becomes effective' => '', 'Enable' => '', 'Reset this setting to its default state' => '', 'Reset setting' => '', 'Allow users to adapt this setting from within their personal preferences' => '', 'Allow users to update' => '', 'Do not longer allow users to adapt this setting from within their personal preferences' => '', 'Forbid users to update' => '', 'Show user specific changes for this setting' => '', 'Show user settings' => '', 'Copy a direct link to this setting to your clipboard' => '', 'Copy direct link' => '', 'Remove this setting from your favorites setting' => '', 'Remove from favourites' => '', 'Add this setting to your favorites' => '', 'Add to favourites' => '', 'Cancel editing this setting' => '', 'Save changes on this setting' => '', 'Edit this setting' => '', 'Enable this setting' => '', 'This group doesn\'t contain any settings. Please try navigating to one of its sub groups or another group.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SystemConfiguration/SettingsListCompare.tt 'Now' => '', 'User modification' => '', 'enabled' => '', 'disabled' => '', 'Setting state' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SystemConfiguration/Sidebar/Actions.tt 'Edit search' => '', 'Go back to admin: ' => '', 'Deployment' => '', 'My favourite settings' => '', 'Invalid settings' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SystemConfiguration/Sidebar/DynamicActions.tt 'Filter visible settings...' => '', 'Enable edit mode for all settings' => '', 'Save all edited settings' => '', 'Cancel editing for all settings' => '', 'All actions from this widget apply to the visible settings on the right only.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SystemConfiguration/Sidebar/Help.tt 'Currently edited by me.' => '', 'Modified but not yet deployed.' => '', 'Currently edited by another user.' => '', 'Different from its default value.' => '', 'Save current setting.' => '', 'Cancel editing current setting.' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/SystemConfiguration/Sidebar/Navigation.tt 'Navigation' => '', # TT Template: Kernel/Output/HTML/Templates/Standard/Test.tt 'OTRS Test Page' => 'OTRS test stranica', 'Unlock' => 'Otključano', 'Welcome %s %s' => '', 'Counter' => 'Brojač', # TT Template: Kernel/Output/HTML/Templates/Standard/Ticket/TimeUnits.tt 'Invalid time!' => 'Neispravno vrijeme!', # TT Template: Kernel/Output/HTML/Templates/Standard/Warning.tt 'Go back to the previous page' => 'Vratite se na prethodnu stranicu', # JS Template: Kernel/Output/JavaScript/Templates/Standard/Agent/AppointmentCalendar/CalendarSettingsDialog.html.tmpl 'Show' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/Agent/FormDraftAddDialog.html.tmpl 'Draft title' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/Agent/TicketZoom/ArticleViewSettingsDialog.html.tmpl 'Article display' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/Agent/TicketZoom/FormDraftDeleteDialog.html.tmpl 'Do you really want to delete "%s"?' => '', 'Confirm' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/Agent/WidgetLoading.html.tmpl 'Loading, please wait...' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/AjaxDnDUpload/UploadContainer.html.tmpl 'Click to select a file for upload.' => '', 'Click to select files or just drop them here.' => '', 'Click to select a file or just drop it here.' => '', 'Uploading...' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/PackageManager/InformationDialog.html.tmpl 'Process state' => '', 'Running' => '', 'Finished' => 'Zaršeno', 'No package information available.' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/SysConfig/AddButton.html.tmpl 'Add new entry' => 'Dodaj novi unos', # JS Template: Kernel/Output/JavaScript/Templates/Standard/SysConfig/AddHashKey.html.tmpl 'Add key' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/SysConfig/DialogDeployment.html.tmpl 'Deployment comment...' => '', 'This field can have no more than 250 characters.' => '', 'Deploying, please wait...' => '', 'Preparing to deploy, please wait...' => '', 'Deploy now' => '', 'Try again' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/SysConfig/DialogReset.html.tmpl 'Reset options' => '', 'Reset setting on global level.' => '', 'Reset globally' => '', 'Remove all user changes.' => '', 'Reset locally' => '', 'user(s) have modified this setting.' => '', 'Do you really want to reset this setting to it\'s default value?' => '', # JS Template: Kernel/Output/JavaScript/Templates/Standard/SysConfig/HelpDialog.html.tmpl 'You can use the category selection to limit the navigation tree below to entries from the selected category. As soon as you select the category, the tree will be re-built.' => '', # Perl Module: Kernel/Config/Defaults.pm 'Database Backend' => '', 'CustomerIDs' => 'ID korisnika', 'Fax' => 'Faks', 'Street' => 'Ulica', 'Zip' => 'Broj pošte', 'City' => 'Mjesto', 'Country' => 'Država', 'Valid' => 'Ispravno', 'Mr.' => 'G.', 'Mrs.' => 'Gđa', 'Address' => '', 'View system log messages.' => 'Pregled poruka sistemskog dnevnika.', 'Edit the system configuration settings.' => 'Uredi konfiguracijske postavke sustava.', 'Update and extend your system with software packages.' => 'Ažuriraj i nadogradi sistem softverskim paketima.', # Perl Module: Kernel/Modules/AdminACL.pm 'ACL information from database is not in sync with the system configuration, please deploy all ACLs.' => '', 'ACLs could not be Imported due to a unknown error, please check OTRS logs for more information' => '', 'The following ACLs have been added successfully: %s' => '', 'The following ACLs have been updated successfully: %s' => '', 'There where errors adding/updating the following ACLs: %s. Please check the log file for more information.' => '', 'This field is required' => '', 'There was an error creating the ACL' => '', 'Need ACLID!' => '', 'Could not get data for ACLID %s' => '', 'There was an error updating the ACL' => '', 'There was an error setting the entity sync status.' => '', 'There was an error synchronizing the ACLs.' => '', 'ACL %s could not be deleted' => '', 'There was an error getting data for ACL with ID %s' => '', '%s (copy) %s' => '', 'Please note that ACL restrictions will be ignored for the Superuser account (UserID 1).' => '', 'Exact match' => '', 'Negated exact match' => '', 'Regular expression' => '', 'Regular expression (ignore case)' => '', 'Negated regular expression' => '', 'Negated regular expression (ignore case)' => '', # Perl Module: Kernel/Modules/AdminAppointmentCalendarManage.pm 'System was unable to create Calendar!' => '', 'Please contact the administrator.' => '', 'No CalendarID!' => '', 'You have no access to this calendar!' => '', 'Error updating the calendar!' => '', 'Couldn\'t read calendar configuration file.' => '', 'Please make sure your file is valid.' => '', 'Could not import the calendar!' => '', 'Calendar imported!' => '', 'Need CalendarID!' => '', 'Could not retrieve data for given CalendarID' => '', 'Successfully imported %s appointment(s) to calendar %s.' => '', '+5 minutes' => '', '+15 minutes' => '', '+30 minutes' => '', '+1 hour' => '', # Perl Module: Kernel/Modules/AdminAppointmentImport.pm 'No permissions' => '', 'System was unable to import file!' => '', 'Please check the log for more information.' => '', # Perl Module: Kernel/Modules/AdminAppointmentNotificationEvent.pm 'Notification name already exists!' => '', 'Notification added!' => '', 'There was an error getting data for Notification with ID:%s!' => '', 'Unknown Notification %s!' => '', '%s (copy)' => '', 'There was an error creating the Notification' => '', 'Notifications could not be Imported due to a unknown error, please check OTRS logs for more information' => '', 'The following Notifications have been added successfully: %s' => '', 'The following Notifications have been updated successfully: %s' => '', 'There where errors adding/updating the following Notifications: %s. Please check the log file for more information.' => '', 'Notification updated!' => '', 'Agent (resources), who are selected within the appointment' => '', 'All agents with (at least) read permission for the appointment (calendar)' => '', 'All agents with write permission for the appointment (calendar)' => '', 'Yes, but require at least one active notification method.' => '', # Perl Module: Kernel/Modules/AdminAutoResponse.pm 'Auto Response added!' => '', # Perl Module: Kernel/Modules/AdminCommunicationLog.pm 'Invalid CommunicationID!' => '', 'All communications' => '', 'Last 1 hour' => '', 'Last 3 hours' => '', 'Last 6 hours' => '', 'Last 12 hours' => '', 'Last 24 hours' => '', 'Last week' => '', 'Last month' => '', 'Invalid StartTime: %s!' => '', 'Successful' => '', 'Processing' => '', 'Failed' => '', 'Invalid Filter: %s!' => '', 'Less than a second' => '', 'sorted descending' => '', 'sorted ascending' => '', 'Trace' => '', 'Debug' => '', 'Info' => 'Info', 'Warn' => '', 'days' => 'dani', 'day' => 'dan', 'hour' => 'sat', 'minute' => 'minuta', 'seconds' => 'sekundi', 'second' => 'sekunda', # Perl Module: Kernel/Modules/AdminCustomerCompany.pm 'Customer company updated!' => '', 'Dynamic field %s not found!' => '', 'Unable to set value for dynamic field %s!' => '', 'Customer Company %s already exists!' => '', 'Customer company added!' => '', # Perl Module: Kernel/Modules/AdminCustomerGroup.pm 'No configuration for \'CustomerGroupPermissionContext\' found!' => '', 'Please check system configuration.' => '', 'Invalid permission context configuration:' => '', # Perl Module: Kernel/Modules/AdminCustomerUser.pm 'Customer updated!' => 'Ažuriran korisnik!', 'New phone ticket' => 'Nova telefonska kartica', 'New email ticket' => 'Nova kartica E-pošte', 'Customer %s added' => 'Dodan korisnik %s.', 'Customer user updated!' => '', 'Same Customer' => '', 'Direct' => '', 'Indirect' => '', # Perl Module: Kernel/Modules/AdminCustomerUserGroup.pm 'Change Customer User Relations for Group' => '', 'Change Group Relations for Customer User' => '', # Perl Module: Kernel/Modules/AdminCustomerUserService.pm 'Allocate Customer Users to Service' => '', 'Allocate Services to Customer User' => '', # Perl Module: Kernel/Modules/AdminDynamicField.pm 'Fields configuration is not valid' => '', 'Objects configuration is not valid' => '', 'Could not reset Dynamic Field order properly, please check the error log for more details.' => '', # Perl Module: Kernel/Modules/AdminDynamicFieldCheckbox.pm 'Undefined subaction.' => '', 'Need %s' => '', 'Add %s field' => '', 'The field does not contain only ASCII letters and numbers.' => '', 'There is another field with the same name.' => '', 'The field must be numeric.' => '', 'Need ValidID' => '', 'Could not create the new field' => '', 'Need ID' => '', 'Could not get data for dynamic field %s' => '', 'Change %s field' => '', 'The name for this field should not change.' => '', 'Could not update the field %s' => '', 'Currently' => '', 'Unchecked' => '', 'Checked' => '', # Perl Module: Kernel/Modules/AdminDynamicFieldDateTime.pm 'Prevent entry of dates in the future' => '', 'Prevent entry of dates in the past' => '', # Perl Module: Kernel/Modules/AdminDynamicFieldDropdown.pm 'This field value is duplicated.' => '', # Perl Module: Kernel/Modules/AdminDynamicFieldScreenConfiguration.pm 'Settings were saved.' => '', 'System was not able to save the setting!' => '', 'Setting is locked by another user!' => '', 'System was not able to reset the setting!' => '', 'Settings were reset.' => '', 'Screens for dynamic field %s' => '', 'Dynamic fields for screen %s' => '', 'Default columns for screen %s' => '', # Perl Module: Kernel/Modules/AdminDynamicFieldWebservice.pm 'Could not get config for dynamic field %s' => '', 'The field must contain only ASCII letters and numbers.' => '', 'Dynamic field is configured more than once.' => '', 'Dynamic field does not exist or is invalid.' => '', 'Only dynamic fields for tickets are allowed.' => '', # Perl Module: Kernel/Modules/AdminEmail.pm 'Select at least one recipient.' => '', # Perl Module: Kernel/Modules/AdminGenericAgent.pm 'minute(s)' => 'minuta/e', 'hour(s)' => 'sat(i)', 'Time unit' => '', 'within the last ...' => '', 'within the next ...' => '', 'more than ... ago' => '', 'Unarchived tickets' => '', 'archive tickets' => '', 'restore tickets from archive' => '', 'Need Profile!' => '', 'Got no values to check.' => '', 'Please remove the following words because they cannot be used for the ticket selection:' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceDebugger.pm 'Need WebserviceID!' => '', 'Could not get data for WebserviceID %s' => '', 'ascending' => 'uzlazno', 'descending' => 'silazno', # Perl Module: Kernel/Modules/AdminGenericInterfaceErrorHandlingDefault.pm 'Need communication type!' => '', 'Communication type needs to be \'Requester\' or \'Provider\'!' => '', 'Invalid Subaction!' => '', 'Need ErrorHandlingType!' => '', 'ErrorHandlingType %s is not registered' => '', 'Could not update web service' => '', 'Need ErrorHandling' => '', 'Could not determine config for error handler %s' => '', 'Invoker processing outgoing request data' => '', 'Mapping outgoing request data' => '', 'Transport processing request into response' => '', 'Mapping incoming response data' => '', 'Invoker processing incoming response data' => '', 'Transport receiving incoming request data' => '', 'Mapping incoming request data' => '', 'Operation processing incoming request data' => '', 'Mapping outgoing response data' => '', 'Transport sending outgoing response data' => '', 'skip same backend modules only' => '', 'skip all modules' => '', 'Operation deleted' => '', 'Invoker deleted' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceErrorHandlingRequestRetry.pm '0 seconds' => '', '15 seconds' => '', '30 seconds' => '', '45 seconds' => '', '1 minute' => '', '2 minutes' => '', '3 minutes' => '', '4 minutes' => '', '5 minutes' => '', '10 minutes' => '10 minuta', '15 minutes' => '15 minuta', '30 minutes' => '', '1 hour' => '', '2 hours' => '', '3 hours' => '', '4 hours' => '', '5 hours' => '', '6 hours' => '', '12 hours' => '', '18 hours' => '', '1 day' => '', '2 days' => '', '3 days' => '', '4 days' => '', '6 days' => '', '1 week' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceInvokerDefault.pm 'Could not determine config for invoker %s' => '', 'InvokerType %s is not registered' => '', 'MappingType %s is not registered' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceInvokerEvent.pm 'Need Invoker!' => '', 'Need Event!' => '', 'Could not get registered modules for Invoker' => '', 'Could not get backend for Invoker %s' => '', 'The event %s is not valid.' => '', 'Could not update configuration data for WebserviceID %s' => '', 'This sub-action is not valid' => '', 'xor' => '', 'String' => '', 'Regexp' => '', 'Validation Module' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceMappingSimple.pm 'Simple Mapping for Outgoing Data' => '', 'Simple Mapping for Incoming Data' => '', 'Could not get registered configuration for action type %s' => '', 'Could not get backend for %s %s' => '', 'Keep (leave unchanged)' => '', 'Ignore (drop key/value pair)' => '', 'Map to (use provided value as default)' => '', 'Exact value(s)' => '', 'Ignore (drop Value/value pair)' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceMappingXSLT.pm 'XSLT Mapping for Outgoing Data' => '', 'XSLT Mapping for Incoming Data' => '', 'Could not find required library %s' => '', 'Outgoing request data before processing (RequesterRequestInput)' => '', 'Outgoing request data before mapping (RequesterRequestPrepareOutput)' => '', 'Outgoing request data after mapping (RequesterRequestMapOutput)' => '', 'Incoming response data before mapping (RequesterResponseInput)' => '', 'Outgoing error handler data after error handling (RequesterErrorHandlingOutput)' => '', 'Incoming request data before mapping (ProviderRequestInput)' => '', 'Incoming request data after mapping (ProviderRequestMapOutput)' => '', 'Outgoing response data before mapping (ProviderResponseInput)' => '', 'Outgoing error handler data after error handling (ProviderErrorHandlingOutput)' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceOperationDefault.pm 'Could not determine config for operation %s' => '', 'OperationType %s is not registered' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceTransportHTTPREST.pm 'Need valid Subaction!' => '', 'This field should be an integer.' => '', 'Invalid key file and/or password (if needed, see below).' => '', 'Invalid password and/or key file (see above).' => '', 'Certificate is expired.' => '', 'Certificate file could not be parsed.' => '', 'Please enter a time in seconds (at least 10 seconds).' => '', 'Please enter data in expected form (see explanation of field).' => '', 'File or Directory not found.' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceWebservice.pm 'There is another web service with the same name.' => '', 'There was an error updating the web service.' => '', 'There was an error creating the web service.' => '', 'Web service "%s" created!' => '', 'Need Name!' => '', 'Need ExampleWebService!' => '', 'Could not load %s.' => '', 'Could not read %s!' => '', 'Need a file to import!' => '', 'The imported file has not valid YAML content! Please check OTRS log for details' => '', 'Web service "%s" deleted!' => '', 'OTRS as provider' => '', 'Operations' => '', 'OTRS as requester' => '', 'Invokers' => '', # Perl Module: Kernel/Modules/AdminGenericInterfaceWebserviceHistory.pm 'Got no WebserviceHistoryID!' => '', 'Could not get history data for WebserviceHistoryID %s' => '', # Perl Module: Kernel/Modules/AdminGroup.pm 'Group updated!' => 'Ažurirana grupa!', # Perl Module: Kernel/Modules/AdminMailAccount.pm 'Mail account added!' => '', 'Email account fetch already fetched by another process. Please try again later!' => '', 'Dispatching by email To: field.' => 'Otprema E-pošte za: Polje.', 'Dispatching by selected Queue.' => 'Otprema kroz izabrani red.', # Perl Module: Kernel/Modules/AdminNotificationEvent.pm 'Agent who created the ticket' => '', 'Agent who owns the ticket' => '', 'Agent who is responsible for the ticket' => '', 'All agents watching the ticket' => '', 'All agents with write permission for the ticket' => '', 'All agents subscribed to the ticket\'s queue' => '', 'All agents subscribed to the ticket\'s service' => '', 'All agents subscribed to both the ticket\'s queue and service' => '', 'Customer user of the ticket' => '', 'All recipients of the first article' => '', 'All recipients of the last article' => '', 'All agents who are mentioned in the ticket' => '', 'Invisible to customer' => '', 'Visible to customer' => '', # Perl Module: Kernel/Modules/AdminOAuth2TokenManagement.pm 'Authorization code parameters not found.' => '', # Perl Module: Kernel/Modules/AdminOTRSBusiness.pm 'Your system was successfully upgraded to %s.' => '', 'There was a problem during the upgrade to %s.' => '', '%s was correctly reinstalled.' => '', 'There was a problem reinstalling %s.' => '', 'Your %s was successfully updated.' => '', 'There was a problem during the upgrade of %s.' => '', '%s was correctly uninstalled.' => '', 'There was a problem uninstalling %s.' => '', # Perl Module: Kernel/Modules/AdminPGP.pm 'PGP environment is not working. Please check log for more info!' => '', 'Need param Key to delete!' => '', 'Key %s deleted!' => '', 'Need param Key to download!' => '', # Perl Module: Kernel/Modules/AdminPackageManager.pm 'Sorry, Apache::Reload is needed as PerlModule and PerlInitHandler in Apache config file. See also scripts/apache2-httpd.include.conf. Alternatively, you can use the command line tool bin/otrs.Console.pl to install packages!' => '', 'No such package!' => '', 'No such file %s in package!' => '', 'No such file %s in local file system!' => '', 'Can\'t read %s!' => '', 'File is OK' => '', 'Package has locally modified files.' => '', 'Not Started' => '', 'Updated' => '', 'Already up-to-date' => '', 'Installed' => '', 'Not correctly deployed' => '', 'Package updated correctly' => '', 'Package was already updated' => '', 'Dependency installed correctly' => '', 'The package needs to be reinstalled' => '', 'The package contains cyclic dependencies' => '', 'Not found in on-line repositories' => '', 'Required version is higher than available' => '', 'Dependencies fail to upgrade or install' => '', 'Package could not be installed' => '', 'Package could not be upgraded' => '', 'Repository List' => '', 'No packages found in selected repository. Please check log for more info!' => '', 'Can\'t connect to OTRS Feature Add-on list server!' => '', 'Can\'t get OTRS Feature Add-on list from server!' => '', 'Can\'t get OTRS Feature Add-on from server!' => '', # Perl Module: Kernel/Modules/AdminPostMasterFilter.pm 'No such filter: %s' => '', # Perl Module: Kernel/Modules/AdminPriority.pm 'Priority added!' => '', # Perl Module: Kernel/Modules/AdminProcessManagement.pm 'Process Management information from database is not in sync with the system configuration, please synchronize all processes.' => '', 'Need ExampleProcesses!' => '', 'Need ProcessID!' => '', 'Yes (mandatory)' => '', 'Unknown Process %s!' => '', 'There was an error generating a new EntityID for this Process' => '', 'The StateEntityID for state Inactive does not exists' => '', 'There was an error creating the Process' => '', 'There was an error setting the entity sync status for Process entity: %s' => '', 'Could not get data for ProcessID %s' => '', 'There was an error updating the Process' => '', 'Process: %s could not be deleted' => '', 'There was an error synchronizing the processes.' => '', 'The %s:%s is still in use' => '', 'The %s:%s has a different EntityID' => '', 'Could not delete %s:%s' => '', 'There was an error setting the entity sync status for %s entity: %s' => '', 'Could not get %s' => '', 'Need %s!' => '', 'Process: %s is not Inactive' => '', # Perl Module: Kernel/Modules/AdminProcessManagementActivity.pm 'There was an error generating a new EntityID for this Activity' => '', 'There was an error creating the Activity' => '', 'There was an error setting the entity sync status for Activity entity: %s' => '', 'Need ActivityID!' => '', 'Could not get data for ActivityID %s' => '', 'There was an error updating the Activity' => '', 'Missing Parameter: Need Activity and ActivityDialog!' => '', 'Activity not found!' => '', 'ActivityDialog not found!' => '', 'ActivityDialog already assigned to Activity. You cannot add an ActivityDialog twice!' => '', 'Error while saving the Activity to the database!' => '', 'This subaction is not valid' => '', 'Edit Activity "%s"' => '', # Perl Module: Kernel/Modules/AdminProcessManagementActivityDialog.pm 'There was an error generating a new EntityID for this ActivityDialog' => '', 'There was an error creating the ActivityDialog' => '', 'There was an error setting the entity sync status for ActivityDialog entity: %s' => '', 'Need ActivityDialogID!' => '', 'Could not get data for ActivityDialogID %s' => '', 'There was an error updating the ActivityDialog' => '', 'Edit Activity Dialog "%s"' => '', 'Agent Interface' => '', 'Customer Interface' => '', 'Agent and Customer Interface' => '', 'Do not show Field' => '', 'Show Field' => '', 'Show Field As Mandatory' => '', # Perl Module: Kernel/Modules/AdminProcessManagementPath.pm 'Edit Path' => '', # Perl Module: Kernel/Modules/AdminProcessManagementTransition.pm 'There was an error generating a new EntityID for this Transition' => '', 'There was an error creating the Transition' => '', 'There was an error setting the entity sync status for Transition entity: %s' => '', 'Need TransitionID!' => '', 'Could not get data for TransitionID %s' => '', 'There was an error updating the Transition' => '', 'Edit Transition "%s"' => '', # Perl Module: Kernel/Modules/AdminProcessManagementTransitionAction.pm 'At least one valid config parameter is required.' => '', 'There was an error generating a new EntityID for this TransitionAction' => '', 'There was an error creating the TransitionAction' => '', 'There was an error setting the entity sync status for TransitionAction entity: %s' => '', 'Need TransitionActionID!' => '', 'Could not get data for TransitionActionID %s' => '', 'There was an error updating the TransitionAction' => '', 'Edit Transition Action "%s"' => '', 'Error: Not all keys seem to have values or vice versa.' => '', # Perl Module: Kernel/Modules/AdminQueue.pm 'Queue updated!' => 'Ažuriran red!', 'Don\'t use :: in queue name!' => '', 'Click back and change it!' => '', '-none-' => '-nijedan-', # Perl Module: Kernel/Modules/AdminQueueAutoResponse.pm 'Queues ( without auto responses )' => '', # Perl Module: Kernel/Modules/AdminQueueTemplates.pm 'Change Queue Relations for Template' => '', 'Change Template Relations for Queue' => '', # Perl Module: Kernel/Modules/AdminRole.pm 'Role updated!' => 'Ažurirana uloga!', 'Role added!' => 'Dodana uloga!', # Perl Module: Kernel/Modules/AdminRoleGroup.pm 'Change Group Relations for Role' => 'Promijeni veze sa grupama za ulogu', 'Change Role Relations for Group' => 'Promijeni veze sa ulogama za grupu', # Perl Module: Kernel/Modules/AdminRoleUser.pm 'Role' => '', 'Change Role Relations for Agent' => 'Promijeni veze sa Ulogama za Operatera', 'Change Agent Relations for Role' => 'Promijeni veze sa Operaterima za Ulogu', # Perl Module: Kernel/Modules/AdminSLA.pm 'Please activate %s first!' => 'Molimo, prvo aktivirajte %s.', # Perl Module: Kernel/Modules/AdminSMIME.pm 'S/MIME environment is not working. Please check log for more info!' => '', 'Need param Filename to delete!' => '', 'Need param Filename to download!' => '', 'Needed CertFingerprint and CAFingerprint!' => '', 'CAFingerprint must be different than CertFingerprint' => '', 'Relation exists!' => '', 'Relation added!' => '', 'Impossible to add relation!' => '', 'Relation doesn\'t exists' => '', 'Relation deleted!' => '', 'Impossible to delete relation!' => '', 'Certificate %s could not be read!' => '', 'Handle Private Certificate Relations' => '', # Perl Module: Kernel/Modules/AdminSalutation.pm 'Salutation added!' => '', # Perl Module: Kernel/Modules/AdminSignature.pm 'Signature updated!' => '', 'Signature added!' => '', # Perl Module: Kernel/Modules/AdminState.pm 'State added!' => ' ', # Perl Module: Kernel/Modules/AdminSupportDataCollector.pm 'File %s could not be read!' => '', # Perl Module: Kernel/Modules/AdminSystemAddress.pm 'System e-mail address added!' => '', # Perl Module: Kernel/Modules/AdminSystemConfiguration.pm 'Invalid Settings' => '', 'There are no invalid settings active at this time.' => '', 'You currently don\'t have any favourite settings.' => '', 'The following settings could not be found: %s' => '', 'Import not allowed!' => '', 'System Configuration could not be imported due to an unknown error, please check OTRS logs for more information.' => '', 'Category Search' => '', # Perl Module: Kernel/Modules/AdminSystemConfigurationDeployment.pm 'Some imported settings are not present in the current state of the configuration or it was not possible to update them. Please check the OTRS log for more information.' => '', # Perl Module: Kernel/Modules/AdminSystemConfigurationGroup.pm 'You need to enable the setting before locking!' => '', 'You can\'t work on this setting because %s (%s) is currently working on it.' => '', 'Missing setting name!' => '', 'Missing ResetOptions!' => '', 'System was not able to lock the setting!' => '', 'System was unable to update setting!' => '', 'Missing setting name.' => '', 'Setting not found.' => '', 'Missing Settings!' => '', # Perl Module: Kernel/Modules/AdminSystemFiles.pm 'Package files - %s' => '', '(Files where only the permissions have been changed will not be displayed.)' => '', # Perl Module: Kernel/Modules/AdminSystemMaintenance.pm 'Start date shouldn\'t be defined after Stop date!' => '', 'There was an error creating the System Maintenance' => '', 'Need SystemMaintenanceID!' => '', 'Could not get data for SystemMaintenanceID %s' => '', 'System Maintenance was added successfully!' => '', 'System Maintenance was updated successfully!' => '', 'Session has been killed!' => '', 'All sessions have been killed, except for your own.' => '', 'There was an error updating the System Maintenance' => '', 'Was not possible to delete the SystemMaintenance entry: %s!' => '', # Perl Module: Kernel/Modules/AdminTemplate.pm 'Template updated!' => '', # Perl Module: Kernel/Modules/AdminTemplateAttachment.pm 'Change Attachment Relations for Template' => '', 'Change Template Relations for Attachment' => '', # Perl Module: Kernel/Modules/AdminType.pm 'Need Type!' => '', 'Type added!' => 'Dodan tip!', # Perl Module: Kernel/Modules/AdminUser.pm 'Agent updated!' => 'Ažuriran operater', # Perl Module: Kernel/Modules/AdminUserGroup.pm 'Change Group Relations for Agent' => 'Promijeni veze s Grupama za Operatera', 'Change Agent Relations for Group' => 'Promijeni veze s operaterima za grupu', # Perl Module: Kernel/Modules/AgentAppointmentAgendaOverview.pm 'Month' => 'mjesec', 'Week' => '', 'Day' => 'dan', # Perl Module: Kernel/Modules/AgentAppointmentCalendarOverview.pm 'All appointments' => '', 'Appointments assigned to me' => '', 'Showing only appointments assigned to you! Change settings' => '', # Perl Module: Kernel/Modules/AgentAppointmentEdit.pm 'Appointment not found!' => '', 'Never' => '', 'Every Day' => '', 'Every Week' => '', 'Every Month' => '', 'Every Year' => '', 'Custom' => '', 'Daily' => '', 'Weekly' => '', 'Monthly' => '', 'Yearly' => '', 'every' => '', 'for %s time(s)' => '', 'until ...' => '', 'for ... time(s)' => '', 'until %s' => '', 'No notification' => '', '%s minute(s) before' => '', '%s hour(s) before' => '', '%s day(s) before' => '', '%s week before' => '', 'before the appointment starts' => '', 'after the appointment has been started' => '', 'before the appointment ends' => '', 'after the appointment has been ended' => '', 'No permission!' => '', 'Cannot delete ticket appointment!' => '', 'No permissions!' => '', # Perl Module: Kernel/Modules/AgentAppointmentList.pm '+%s more' => '', # Perl Module: Kernel/Modules/AgentCustomerSearch.pm 'Customer History' => '', # Perl Module: Kernel/Modules/AgentCustomerUserAddressBook.pm 'No RecipientField is given!' => '', # Perl Module: Kernel/Modules/AgentDashboardCommon.pm 'No such config for %s' => '', 'Statistic' => '', 'No preferences for %s!' => '', 'Can\'t get element data of %s!' => '', 'Can\'t get filter content data of %s!' => '', 'Customer Name' => '', 'Customer User Name' => '', # Perl Module: Kernel/Modules/AgentLinkObject.pm 'Need SourceObject and SourceKey!' => '', 'You need ro permission!' => '', 'Can not delete link with %s!' => '', '%s Link(s) deleted successfully.' => '', 'Can not create link with %s! Object already linked as %s.' => '', 'Can not create link with %s!' => '', '%s links added successfully.' => '', 'The object %s cannot link with other object!' => '', # Perl Module: Kernel/Modules/AgentPreferences.pm 'Param Group is required!' => '', 'Updated user preferences' => '', 'System was unable to deploy your changes.' => '', 'Setting not found!' => '', 'System was unable to reset the setting!' => '', # Perl Module: Kernel/Modules/AgentSplitSelection.pm 'Process ticket' => '', # Perl Module: Kernel/Modules/AgentStatistics.pm 'Parameter %s is missing.' => '', 'Invalid Subaction.' => '', 'Statistic could not be imported.' => '', 'Please upload a valid statistic file.' => '', 'Export: Need StatID!' => '', 'Delete: Get no StatID!' => '', 'Need StatID!' => '', 'Could not load stat.' => '', 'Add New Statistic' => '', 'Could not create statistic.' => '', 'Run: Get no %s!' => '', # Perl Module: Kernel/Modules/AgentTicketActionCommon.pm 'No TicketID is given!' => '', 'You need %s permissions!' => '', 'Loading draft failed!' => '', 'Sorry, you need to be the ticket owner to perform this action.' => 'Nažalost, morate biti vlasnik tiketa za ovu aktivnost.', 'Please change the owner first.' => 'Molimo prvo promijenite vlasnika.', 'FormDraft functionality disabled!' => '', 'Draft name is required!' => '', 'FormDraft name %s is already in use!' => '', 'Could not perform validation on field %s!' => '', 'No subject' => '', 'Could not delete draft!' => '', 'Previous Owner' => 'Prethodni vlasnik', 'wrote' => 'napisao', 'Message from' => '', 'End message' => '', # Perl Module: Kernel/Modules/AgentTicketBounce.pm '%s is needed!' => '', 'Plain article not found for article %s!' => '', 'Article does not belong to ticket %s!' => '', 'Can\'t bounce email!' => '', 'Can\'t send email!' => '', 'Wrong Subaction!' => '', # Perl Module: Kernel/Modules/AgentTicketBulk.pm 'Can\'t lock Tickets, no TicketIDs are given!' => '', 'Ticket (%s) is not unlocked!' => '', 'The following tickets were ignored because they are locked by another agent or you don\'t have write access to tickets: %s.' => '', 'The following ticket was ignored because it is locked by another agent or you don\'t have write access to ticket: %s.' => '', 'You need to select at least one ticket.' => '', 'Bulk feature is not enabled!' => '', 'No selectable TicketID is given!' => '', 'You either selected no ticket or only tickets which are locked by other agents.' => '', 'The following tickets were ignored because they are locked by another agent or you don\'t have write access to these tickets: %s.' => '', 'The following tickets were locked: %s.' => '', # Perl Module: Kernel/Modules/AgentTicketCompose.pm 'Article subject will be empty if the subject contains only the ticket hook!' => '', 'Address %s replaced with registered customer address.' => '', 'Customer user automatically added in Cc.' => '', # Perl Module: Kernel/Modules/AgentTicketEmail.pm 'Ticket "%s" created!' => 'Kartica "%s" kreirana!', 'No Subaction!' => '', # Perl Module: Kernel/Modules/AgentTicketEmailOutbound.pm 'Got no TicketID!' => '', 'System Error!' => '', # Perl Module: Kernel/Modules/AgentTicketEmailResend.pm 'No ArticleID is given!' => '', # Perl Module: Kernel/Modules/AgentTicketEscalationView.pm 'Next week' => '', 'Ticket Escalation View' => 'Eskalacioni pregled kartice', # Perl Module: Kernel/Modules/AgentTicketForward.pm 'Article %s could not be found!' => '', 'Forwarded message from' => '', 'End forwarded message' => '', # Perl Module: Kernel/Modules/AgentTicketHistory.pm 'Can\'t show history, no TicketID is given!' => '', # Perl Module: Kernel/Modules/AgentTicketLock.pm 'Can\'t lock Ticket, no TicketID is given!' => '', 'Sorry, the current owner is %s!' => '', 'Please become the owner first.' => '', 'Ticket (ID=%s) is locked by %s!' => '', 'Change the owner!' => '', # Perl Module: Kernel/Modules/AgentTicketLockedView.pm 'New Article' => 'Novi članak', 'Pending' => 'Na čekanju', 'Reminder Reached' => 'Dostignut podsjetnik', 'My Locked Tickets' => 'Moje zaključane kartice', # Perl Module: Kernel/Modules/AgentTicketMentionView.pm 'New mention' => '', 'My Mentions' => '', # Perl Module: Kernel/Modules/AgentTicketMerge.pm 'Can\'t merge ticket with itself!' => '', # Perl Module: Kernel/Modules/AgentTicketMove.pm 'You need move permissions!' => '', # Perl Module: Kernel/Modules/AgentTicketPhone.pm 'Chat is not active.' => '', 'No permission.' => '', '%s has left the chat.' => '', 'This chat has been closed and will be removed in %s hours.' => '', # Perl Module: Kernel/Modules/AgentTicketPhoneCommon.pm 'Ticket locked.' => 'Tiket zaključan.', # Perl Module: Kernel/Modules/AgentTicketPlain.pm 'No ArticleID!' => '', 'This is not an email article.' => '', 'Can\'t read plain article! Maybe there is no plain email in backend! Read backend message.' => '', # Perl Module: Kernel/Modules/AgentTicketPrint.pm 'Need TicketID!' => '', # Perl Module: Kernel/Modules/AgentTicketProcess.pm 'Couldn\'t get ActivityDialogEntityID "%s"!' => '', 'No Process configured!' => '', 'The selected process is invalid!' => '', 'Process %s is invalid!' => '', 'Subaction is invalid!' => '', 'Parameter %s is missing in %s.' => '', 'No ActivityDialog configured for %s in _RenderAjax!' => '', 'Got no Start ActivityEntityID or Start ActivityDialogEntityID for Process: %s in _GetParam!' => '', 'Couldn\'t get Ticket for TicketID: %s in _GetParam!' => '', 'Couldn\'t determine ActivityEntityID. DynamicField or Config isn\'t set properly!' => '', 'Process::Default%s Config Value missing!' => '', 'Got no ProcessEntityID or TicketID and ActivityDialogEntityID!' => '', 'Can\'t get StartActivityDialog and StartActivityDialog for the ProcessEntityID "%s"!' => '', 'Can\'t get Ticket "%s"!' => '', 'Can\'t get ProcessEntityID or ActivityEntityID for Ticket "%s"!' => '', 'Can\'t get Activity configuration for ActivityEntityID "%s"!' => '', 'Can\'t get ActivityDialog configuration for ActivityDialogEntityID "%s"!' => '', 'Can\'t get data for Field "%s" of ActivityDialog "%s"!' => '', 'PendingTime can just be used if State or StateID is configured for the same ActivityDialog. ActivityDialog: %s!' => '', 'Pending Date' => 'Datum čekanja', 'for pending* states' => 'za stanja čekanja', 'ActivityDialogEntityID missing!' => '', 'Couldn\'t get Config for ActivityDialogEntityID "%s"!' => '', 'Couldn\'t use CustomerID as an invisible field.' => '', 'Missing ProcessEntityID, check your ActivityDialogHeader.tt!' => '', 'No StartActivityDialog or StartActivityDialog for Process "%s" configured!' => '', 'Couldn\'t create ticket for Process with ProcessEntityID "%s"!' => '', 'Couldn\'t set ProcessEntityID "%s" on TicketID "%s"!' => '', 'Couldn\'t set ActivityEntityID "%s" on TicketID "%s"!' => '', 'Could not store ActivityDialog, invalid TicketID: %s!' => '', 'Invalid TicketID: %s!' => '', 'Missing ActivityEntityID in Ticket %s!' => '', 'This step does not belong anymore to the current activity in process for ticket \'%s%s%s\'! Another user changed this ticket in the meantime. Please close this window and reload the ticket.' => '', 'Missing ProcessEntityID in Ticket %s!' => '', 'Could not set DynamicField value for %s of Ticket with ID "%s" in ActivityDialog "%s"!' => '', 'Could not set attachments for ticket with ID %s in activity dialog "%s"!' => '', 'Could not set PendingTime for Ticket with ID "%s" in ActivityDialog "%s"!' => '', 'Wrong ActivityDialog Field config: %s can\'t be Display => 1 / Show field (Please change its configuration to be Display => 0 / Do not show field or Display => 2 / Show field as mandatory)!' => '', 'Could not set %s for Ticket with ID "%s" in ActivityDialog "%s"!' => '', 'Default Config for Process::Default%s missing!' => '', 'Default Config for Process::Default%s invalid!' => '', # Perl Module: Kernel/Modules/AgentTicketQueue.pm 'Available tickets' => '', 'including subqueues' => '', 'excluding subqueues' => '', 'QueueView' => 'Pregled reda', # Perl Module: Kernel/Modules/AgentTicketResponsibleView.pm 'My Responsible Tickets' => 'Kartice za koje sam odgovoran', # Perl Module: Kernel/Modules/AgentTicketSearch.pm 'last-search' => '', 'Untitled' => '', 'Ticket Number' => 'Broj kartice', 'Ticket' => 'kartica', 'printed by' => 'otisnuo', 'CustomerID (complex search)' => '', 'CustomerID (exact match)' => '', 'Invalid Users' => '', 'Normal' => 'Normalno', 'CSV' => '', 'Excel' => '', 'in more than ...' => '', # Perl Module: Kernel/Modules/AgentTicketService.pm 'Feature not enabled!' => '', 'Service View' => '', # Perl Module: Kernel/Modules/AgentTicketStatusView.pm 'Status View' => 'Pregled statusa', # Perl Module: Kernel/Modules/AgentTicketWatchView.pm 'My Watched Tickets' => 'Moje pregledane kartice', # Perl Module: Kernel/Modules/AgentTicketWatcher.pm 'Feature is not active' => '', # Perl Module: Kernel/Modules/AgentTicketZoom.pm 'Link Deleted' => '', 'Ticket Locked' => '', 'Pending Time Set' => '', 'Dynamic Field Updated' => '', 'Outgoing Email (internal)' => '', 'Ticket Created' => '', 'Type Updated' => '', 'Escalation Update Time In Effect' => '', 'Escalation Update Time Stopped' => '', 'Escalation First Response Time Stopped' => '', 'Customer Updated' => '', 'Internal Chat' => '', 'Automatic Follow-Up Sent' => '', 'Note Added' => '', 'Note Added (Customer)' => '', 'SMS Added' => '', 'SMS Added (Customer)' => '', 'State Updated' => '', 'Outgoing Answer' => '', 'Service Updated' => '', 'Link Added' => '', 'Incoming Customer Email' => '', 'Incoming Web Request' => '', 'Priority Updated' => '', 'Ticket Unlocked' => '', 'Outgoing Email' => '', 'Title Updated' => '', 'Ticket Merged' => '', 'Outgoing Phone Call' => '', 'Forwarded Message' => '', 'Removed User Subscription' => '', 'Time Accounted' => '', 'Incoming Phone Call' => '', 'System Request.' => '', 'Incoming Follow-Up' => '', 'Automatic Reply Sent' => '', 'Automatic Reject Sent' => '', 'Escalation Solution Time In Effect' => '', 'Escalation Solution Time Stopped' => '', 'Escalation Response Time In Effect' => '', 'Escalation Response Time Stopped' => '', 'SLA Updated' => '', 'External Chat' => '', 'Queue Changed' => '', 'Notification Was Sent' => '', 'This ticket does not exist, or you don\'t have permissions to access it in its current state.' => '', 'Missing FormDraftID!' => '', 'Can\'t get for ArticleID %s!' => '', 'Article filter settings were saved.' => '', 'Event type filter settings were saved.' => '', 'Need ArticleID!' => '', 'Invalid ArticleID!' => '', 'Forward article via mail' => '', 'Forward' => 'Proslijedi', 'Fields with no group' => '', 'Invisible only' => '', 'Visible only' => '', 'Visible and invisible' => '', 'Article could not be opened! Perhaps it is on another article page?' => '', 'Show one article' => 'Prikaži jedan članak', 'Show all articles' => 'Prikaži sve članke', 'Show Ticket Timeline View' => '', # Perl Module: Kernel/Modules/AjaxAttachment.pm 'Got no FormID.' => '', 'Error: the file could not be deleted properly. Please contact your administrator (missing FileID).' => '', # Perl Module: Kernel/Modules/CustomerTicketArticleContent.pm 'ArticleID is needed!' => '', 'No TicketID for ArticleID (%s)!' => '', 'HTML body attachment is missing!' => '', # Perl Module: Kernel/Modules/CustomerTicketAttachment.pm 'FileID and ArticleID are needed!' => '', 'No such attachment (%s)!' => '', # Perl Module: Kernel/Modules/CustomerTicketMessage.pm 'Check SysConfig setting for %s::QueueDefault.' => '', 'Check SysConfig setting for %s::TicketTypeDefault.' => '', 'You don\'t have sufficient permissions for ticket creation in default queue.' => '', # Perl Module: Kernel/Modules/CustomerTicketOverview.pm 'Need CustomerID!' => '', 'My Tickets' => 'Moje kartice', 'Company Tickets' => 'Kartice tvrtke', 'Untitled!' => '', # Perl Module: Kernel/Modules/CustomerTicketSearch.pm 'Customer Realname' => '', 'Created within the last' => '', 'Created more than ... ago' => '', 'Please remove the following words because they cannot be used for the search:' => '', # Perl Module: Kernel/Modules/CustomerTicketZoom.pm 'Can\'t reopen ticket, not possible in this queue!' => '', 'Create a new ticket!' => '', # Perl Module: Kernel/Modules/Installer.pm 'SecureMode active!' => '', 'If you want to re-run the Installer, disable the SecureMode in the SysConfig.' => '', 'Directory "%s" doesn\'t exist!' => '', 'Configure "Home" in Kernel/Config.pm first!' => '', 'File "%s/Kernel/Config.pm" not found!' => '', 'Directory "%s" not found!' => '', 'Install OTRS' => '', 'Intro' => '', 'Kernel/Config.pm isn\'t writable!' => '', 'If you want to use the installer, set the Kernel/Config.pm writable for the webserver user!' => '', 'Database Selection' => 'Izbor baze podataka', 'Unknown Check!' => '', 'The check "%s" doesn\'t exist!' => '', 'Enter the password for the database user.' => '', 'Database %s' => '', 'Configure MySQL' => '', 'Enter the password for the administrative database user.' => '', 'Configure PostgreSQL' => '', 'Configure Oracle' => '', 'Unknown database type "%s".' => '', 'Please go back.' => '', 'Create Database' => 'Kreiraj bazu podataka', 'Install OTRS - Error' => '', 'File "%s/%s.xml" not found!' => '', 'Contact your Admin!' => '', 'System Settings' => 'Postavke sustava', 'Syslog' => '', 'Configure Mail' => '', 'Mail Configuration' => 'Podešavanje E-pošte', 'Can\'t write Config file!' => '', 'Unknown Subaction %s!' => '', 'Can\'t connect to database, Perl module DBD::%s not installed!' => '', 'Can\'t connect to database, read comment!' => '', 'Database already contains data - it should be empty!' => '', 'Error: Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.' => '', 'Error: Please set the value for innodb_log_file_size on your database to at least %s MB (current: %s MB, recommended: %s MB). For more information, please have a look at %s.' => '', 'Wrong database collation (%s is %s, but it needs to be utf8).' => '', # Perl Module: Kernel/Modules/Mentions.pm '%s users will be mentioned' => '', # Perl Module: Kernel/Modules/PublicCalendar.pm 'No %s!' => 'Broj %s!', 'No such user!' => 'Nepostojeći korisnik!', 'Invalid calendar!' => '', 'Invalid URL!' => 'Neispravan URL!', 'There was an error exporting the calendar!' => '', # Perl Module: Kernel/Modules/PublicRepository.pm 'Need config Package::RepositoryAccessRegExp' => '', 'Authentication failed from %s!' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketBounce.pm 'Bounce Article to a different mail address' => '', 'Bounce' => 'Preusmjeri', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketCompose.pm 'Reply All' => 'Odgovori svima', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketEmailResend.pm 'Resend this article' => '', 'Resend' => 'Pošalji ponovo', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketMessageLog.pm 'View message log details for this article' => '', 'Message Log' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketNote.pm 'Reply to note' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketNoteToLinkedTicket.pm 'Create notice for linked ticket' => '', 'Transfer notice' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketPhone.pm 'Split this article' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketPlain.pm 'View the source for this Article' => '', 'Plain Format' => 'Jednostavan format', # Perl Module: Kernel/Output/HTML/ArticleAction/AgentTicketPrint.pm 'Print this article' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/GetHelpLink.pm 'Contact us at sales@otrs.com' => '', 'Get Help' => '', # Perl Module: Kernel/Output/HTML/ArticleAction/MarkAsImportant.pm 'Mark' => 'Označi', 'Unmark' => 'Odznači', # Perl Module: Kernel/Output/HTML/ArticleAction/ReinstallPackageLink.pm 'Upgrade to OTRS Business Solution™' => '', 'Re-install Package' => 'Reinstaliraj paket', 'Upgrade' => 'Ažuriranje', 'Re-install' => 'Reinstaliraj', # Perl Module: Kernel/Output/HTML/ArticleCheck/PGP.pm 'Crypted' => 'Šifrirano', 'Sent message encrypted to recipient!' => '', 'Signed' => 'Potpisano', '"PGP SIGNED MESSAGE" header found, but invalid!' => '', # Perl Module: Kernel/Output/HTML/ArticleCheck/SMIME.pm '"S/MIME SIGNED MESSAGE" header found, but invalid!' => '', 'Ticket decrypted before' => '', 'Impossible to decrypt: private key for email was not found!' => '', 'Successful decryption' => '', # Perl Module: Kernel/Output/HTML/ArticleCompose/Crypt.pm 'There are no encryption keys available for the addresses: \'%s\'. ' => '', 'There are no selected encryption keys for the addresses: \'%s\'. ' => '', 'Cannot use expired encryption keys for the addresses: \'%s\'. ' => '', 'Cannot use revoked encryption keys for the addresses: \'%s\'. ' => '', 'Encrypt' => '', 'Keys/certificates will only be shown for recipients with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.' => '', # Perl Module: Kernel/Output/HTML/ArticleCompose/Security.pm 'Email security' => '', 'PGP sign' => '', 'PGP sign and encrypt' => '', 'PGP encrypt' => '', 'SMIME sign' => '', 'SMIME sign and encrypt' => '', 'SMIME encrypt' => '', # Perl Module: Kernel/Output/HTML/ArticleCompose/Sign.pm 'Cannot use expired signing key: \'%s\'. ' => '', 'Cannot use revoked signing key: \'%s\'. ' => '', 'There are no signing keys available for the addresses \'%s\'.' => '', 'There are no selected signing keys for the addresses \'%s\'.' => '', 'Sign' => 'Potpis', 'Keys/certificates will only be shown for a sender with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.' => '', # Perl Module: Kernel/Output/HTML/Dashboard/AppointmentCalendar.pm 'Shown' => 'Prikazan', 'Refresh (minutes)' => '', 'off' => 'isklj.', # Perl Module: Kernel/Output/HTML/Dashboard/CustomerIDList.pm 'Shown customer ids' => '', # Perl Module: Kernel/Output/HTML/Dashboard/CustomerUserList.pm 'Shown customer users' => '', 'Offline' => '', 'User is currently offline.' => '', 'User is currently active.' => '', 'Away' => '', 'User was inactive for a while.' => '', # Perl Module: Kernel/Output/HTML/Dashboard/EventsTicketCalendar.pm 'The start time of a ticket has been set after the end time!' => '', # Perl Module: Kernel/Output/HTML/Dashboard/MyLastChangedTickets.pm 'Shown Tickets' => 'Prikazane kartice', # Perl Module: Kernel/Output/HTML/Dashboard/News.pm 'Can\'t connect to OTRS News server!' => '', 'Can\'t get OTRS News from server!' => '', # Perl Module: Kernel/Output/HTML/Dashboard/ProductNotify.pm 'Can\'t connect to Product News server!' => '', 'Can\'t get Product News from server!' => '', # Perl Module: Kernel/Output/HTML/Dashboard/RSS.pm 'Can\'t connect to %s!' => '', # Perl Module: Kernel/Output/HTML/Dashboard/TicketGeneric.pm 'Shown Columns' => '', 'filter not active' => '', 'filter active' => '', 'This ticket has no title or subject' => '', # Perl Module: Kernel/Output/HTML/Dashboard/TicketStatsGeneric.pm '7 Day Stats' => 'Sedmodnevna statistika', # Perl Module: Kernel/Output/HTML/Dashboard/UserOnline.pm 'User set their status to unavailable.' => '', 'Unavailable' => '', # Perl Module: Kernel/Output/HTML/Layout.pm 'Standard' => 'Uobičajen', 'The following tickets are not updated: %s.' => '', 'h' => '', 'm' => '', 'd' => '', 'This ticket does not exist, or you don\'t have permissions to access it in its current state. You can take one of the following actions:' => '', 'This is a' => 'Ovo je', 'email' => 'E-pošta', 'click here' => 'kliknite ovdje', 'to open it in a new window.' => 'za otvaranje u novom prozoru.', 'Year' => 'godina', 'Hours' => 'Sati', 'Minutes' => 'Minute', 'Check to activate this date' => '', '%s TB' => '', '%s GB' => '', '%s MB' => '', '%s KB' => '', '%s B' => '', 'No Permission!' => 'Nemate dozvolu!', 'No Permission' => '', 'Show Tree Selection' => 'Prikaži stablo', 'Split Quote' => '', 'Remove Quote' => '', 'Last Views' => '', # Perl Module: Kernel/Output/HTML/Layout/LinkObject.pm 'Linked as' => '', 'Search Result' => '', 'Linked' => 'Povezano', 'Bulk' => ' ', # Perl Module: Kernel/Output/HTML/Layout/Ticket.pm 'Lite' => 'Jednostavan', 'Unread article(s) available' => 'Raspoloživi nepročitani članci', # Perl Module: Kernel/Output/HTML/LinkObject/Appointment.pm 'Appointment' => '', # Perl Module: Kernel/Output/HTML/LinkObject/Ticket.pm 'Archive search' => '', # Perl Module: Kernel/Output/HTML/Notification/AgentOTRSBusiness.pm 'Please verify your license data!' => '', 'The license for your %s is about to expire. Please make contact with %s to renew your contract!' => '', 'An update for your %s is available, but there is a conflict with your framework version! Please update your framework first!' => '', # Perl Module: Kernel/Output/HTML/Notification/AgentOnline.pm 'Online Agent: %s' => 'Operater na vezi: %s', # Perl Module: Kernel/Output/HTML/Notification/AgentTicketEscalation.pm 'There are more escalated tickets!' => 'Ima još eskaliralih kartica!', # Perl Module: Kernel/Output/HTML/Notification/AgentTimeZoneCheck.pm 'Please select a time zone in your preferences and confirm it by clicking the save button.' => '', # Perl Module: Kernel/Output/HTML/Notification/CustomerOnline.pm 'Online Customer: %s' => 'Korisnik na vezi: %s', # Perl Module: Kernel/Output/HTML/Notification/CustomerSystemMaintenanceCheck.pm 'System maintenance is active!' => '', 'A system maintenance period will start at: %s and is expected to stop at: %s' => '', # Perl Module: Kernel/Output/HTML/Notification/DaemonCheck.pm 'OTRS Daemon is not running.' => '', # Perl Module: Kernel/Output/HTML/Notification/OAuth2TokenManagementTokenExpired.pm 'OAuth2 token for "%s" has expired.' => '', 'OAuth2 refresh token for "%s" has expired.' => '', # Perl Module: Kernel/Output/HTML/Notification/OutofOfficeCheck.pm 'You have Out of Office enabled, would you like to disable it?' => '', # Perl Module: Kernel/Output/HTML/Notification/SystemConfigurationInvalidCheck.pm 'You have %s invalid setting(s) deployed. Click here to show invalid settings.' => '', # Perl Module: Kernel/Output/HTML/Notification/SystemConfigurationIsDirtyCheck.pm 'You have undeployed settings, would you like to deploy them?' => '', # Perl Module: Kernel/Output/HTML/Notification/SystemConfigurationOutOfSyncCheck.pm 'The configuration is being updated, please be patient...' => '', 'There is an error updating the system configuration!' => '', # Perl Module: Kernel/Output/HTML/Notification/UIDCheck.pm 'Don\'t use the Superuser account to work with %s! Create new Agents and work with these accounts instead.' => '', # Perl Module: Kernel/Output/HTML/Preferences/AppointmentNotificationEvent.pm 'Please make sure you\'ve chosen at least one transport method for mandatory notifications.' => '', 'Preferences updated successfully!' => 'Postavke su uspješno ažurirane!', # Perl Module: Kernel/Output/HTML/Preferences/Language.pm '(in process)' => '', # Perl Module: Kernel/Output/HTML/Preferences/MaxArticlesPerPage.pm 'Max. number of articles per page must be between 1 and 1000 or empty.' => '', # Perl Module: Kernel/Output/HTML/Preferences/OutOfOffice.pm 'Please specify an end date that is after the start date.' => '', # Perl Module: Kernel/Output/HTML/Preferences/Password.pm 'Current password' => 'Sadašnja lozinka', 'New password' => 'Nova lozinka', 'Verify password' => 'Potvrdi lozinku', 'The current password is not correct. Please try again!' => 'Unijeli ste pogrešnu lozinku. Molimo pokušajte ponovno!', 'Please supply your new password!' => '', 'Can\'t update password, your new passwords do not match. Please try again!' => 'Lozinka ne može biti ažurirana, novi unosi su različiti. Molimo pokušajte ponovno!', 'This password is forbidden by the current system configuration. Please contact the administrator if you have additional questions.' => '', 'Can\'t update password, it must be at least %s characters long!' => 'Lozinka ne može biti ažurirana. Minimalna dužina lozinke je %s znakova.', 'Can\'t update password, it must contain at least 2 lowercase and 2 uppercase letter characters!' => '', 'Can\'t update password, it must contain at least 1 digit!' => 'Lozinka ne može biti ažurirana. Mora sadržavati bar jednu znamenku.', 'Can\'t update password, it must contain at least 2 letter characters!' => '', # Perl Module: Kernel/Output/HTML/Preferences/TimeZone.pm 'Time zone updated successfully!' => '', # Perl Module: Kernel/Output/HTML/Statistics/View.pm 'invalid' => 'neispravno', 'valid' => 'ispravno', 'No (not supported)' => '', 'No past complete or the current+upcoming complete relative time value selected.' => '', 'The selected time period is larger than the allowed time period.' => '', 'No time scale value available for the current selected time scale value on the X axis.' => '', 'The selected date is not valid.' => '', 'The selected end time is before the start time.' => '', 'There is something wrong with your time selection.' => '', 'Please select only one element or allow modification at stat generation time.' => '', 'Please select at least one value of this field or allow modification at stat generation time.' => '', 'Please select one element for the X-axis.' => '', 'You can only use one time element for the Y axis.' => '', 'You can only use one or two elements for the Y axis.' => '', 'Please select at least one value of this field.' => '', 'Please provide a value or allow modification at stat generation time.' => '', 'Please select a time scale.' => '', 'Your reporting time interval is too small, please use a larger time scale.' => '', 'second(s)' => 'sekunda/e', 'quarter(s)' => '', 'half-year(s)' => '', 'Please remove the following words because they cannot be used for the ticket restrictions: %s.' => '', # Perl Module: Kernel/Output/HTML/SysConfig.pm 'Cancel editing and unlock this setting' => '', 'Reset this setting to its default value.' => '', 'Unable to load %s!' => '', 'Content' => 'Sadržaj', # Perl Module: Kernel/Output/HTML/TicketMenu/Lock.pm 'Unlock to give it back to the queue' => '', 'Lock it to work on it' => '', # Perl Module: Kernel/Output/HTML/TicketMenu/TicketWatcher.pm 'Unwatch' => ' ', 'Remove from list of watched tickets' => 'Ukloni s liste pregledanih kartica', 'Watch' => 'Pregledaj', 'Add to list of watched tickets' => 'Dodaj na listu praćenih kartica', # Perl Module: Kernel/Output/HTML/TicketOverviewMenu/Sort.pm 'Order by' => 'Poredaj po', # Perl Module: Kernel/Output/HTML/TicketZoom/TicketInformation.pm 'Ticket Information' => '', # Perl Module: Kernel/Output/HTML/ToolBar/TicketLocked.pm 'Locked Tickets New' => 'Nove zaključane kartice', 'Locked Tickets Reminder Reached' => 'Dostignut podsjetnik zaključanih kartica', 'Locked Tickets Total' => 'Ukupno blokiranih/zaključnih kartica', # Perl Module: Kernel/Output/HTML/ToolBar/TicketMention.pm 'Total mentions' => '', 'Total new mentions' => '', 'New mentions' => '', # Perl Module: Kernel/Output/HTML/ToolBar/TicketOwner.pm 'Owned Tickets New' => '', 'Owned Tickets Reminder Reached' => '', 'Owned Tickets Total' => '', # Perl Module: Kernel/Output/HTML/ToolBar/TicketResponsible.pm 'Responsible Tickets New' => 'Nove kartice "..."', 'Responsible Tickets Reminder Reached' => 'Dostignut podsjetnik kartice ".."', 'Responsible Tickets Total' => 'Ukupno kartica "..."', # Perl Module: Kernel/Output/HTML/ToolBar/TicketWatcher.pm 'Watched Tickets New' => 'Nove praćene kartice', 'Watched Tickets Reminder Reached' => 'Dostignut podsjetnik kartica na čekanju', 'Watched Tickets Total' => 'Ukupno praćenih kartica', # Perl Module: Kernel/Output/PDF/Ticket.pm 'Ticket Dynamic Fields' => '', # Perl Module: Kernel/System/ACL/DB/ACL.pm 'Couldn\'t read ACL configuration file. Please make sure the file is valid.' => '', # Perl Module: Kernel/System/Auth.pm 'It is currently not possible to login due to a scheduled system maintenance.' => '', # Perl Module: Kernel/System/AuthSession.pm 'You have exceeded the number of concurrent agents - contact sales@otrs.com.' => '', 'Please note that the session limit is almost reached.' => '', 'Login rejected! You have exceeded the maximum number of concurrent Agents! Contact sales@otrs.com immediately!' => '', 'Session limit reached! Please try again later.' => '', 'Session per user limit reached!' => '', # Perl Module: Kernel/System/AuthSession/DB.pm 'Session invalid. Please log in again.' => 'Sesija nije uspjela. Molimo prijavite se ponovo.', 'Session has timed out. Please log in again.' => 'Vrijeme sesije je isteklo. Molimo prijavite se ponovno.', # Perl Module: Kernel/System/Calendar/Event/Transport/Email.pm 'PGP sign only' => '', 'PGP encrypt only' => '', 'SMIME sign only' => '', 'SMIME encrypt only' => '', 'PGP and SMIME not enabled.' => '', 'Skip notification delivery' => '', 'Send unsigned notification' => '', 'Send unencrypted notification' => '', # Perl Module: Kernel/System/Calendar/Plugin/Ticket/Create.pm 'On the date' => '', # Perl Module: Kernel/System/CalendarEvents.pm 'on' => '', 'of year' => '', 'of month' => '', 'all-day' => '', # Perl Module: Kernel/System/Console/Command/Dev/Tools/Config2Docbook.pm 'Configuration Options Reference' => '', 'This setting can not be changed.' => '', 'This setting is not active by default.' => '', 'This setting can not be deactivated.' => '', 'This setting is not visible.' => '', 'This setting can be overridden in the user preferences.' => '', 'This setting can be overridden in the user preferences, but is not active by default.' => '', # Perl Module: Kernel/System/CustomerUser.pm 'Customer user "%s" already exists.' => '', # Perl Module: Kernel/System/CustomerUser/DB.pm 'This email address is already in use for another customer user.' => '', # Perl Module: Kernel/System/DynamicField/Driver/BaseDateTime.pm 'before/after' => '', 'between' => 'između', # Perl Module: Kernel/System/DynamicField/Driver/BaseText.pm 'e.g. Text or Te*t' => '', # Perl Module: Kernel/System/DynamicField/Driver/Checkbox.pm 'Ignore this field.' => '', # Perl Module: Kernel/System/DynamicField/Driver/TextArea.pm 'This field is required or' => 'Polje je obavezno ili ', 'The field content is too long!' => 'Sadržaj polja je predugačak!', 'Maximum size is %s characters.' => 'Najviše je moguće %s znakova.', # Perl Module: Kernel/System/MailQueue.pm 'Error while validating Message data.' => '', 'Error while validating Sender email address.' => '', 'Error while validating Recipient email address.' => '', # Perl Module: Kernel/System/Mention.pm 'LastMention' => '', # Perl Module: Kernel/System/NotificationEvent.pm 'Couldn\'t read Notification configuration file. Please make sure the file is valid.' => '', 'Imported notification has body text with more than 4000 characters.' => '', # Perl Module: Kernel/System/Package.pm 'not installed' => '', 'installed' => 'instalirano', 'Unable to parse repository index document.' => 'Nije moguće raščlaniti indeks dokumenta!', 'No packages for your framework version found in this repository, it only contains packages for other framework versions.' => 'Nema paketa za verziju vašeg sustava, u spremištu su samo paketi za druge verzije.', 'File is not installed!' => '', 'File is different!' => '', 'Can\'t read file!' => '', # Perl Module: Kernel/System/ProcessManagement/DB/Process.pm 'The process "%s" and all of its data has been imported successfully.' => '', # Perl Module: Kernel/System/ProcessManagement/DB/Process/State.pm 'Inactive' => '', 'FadeAway' => '', # Perl Module: Kernel/System/Registration.pm 'Can\'t contact registration server. Please try again later.' => '', 'No content received from registration server. Please try again later.' => '', 'Can\'t get Token from sever' => '', 'Username and password do not match. Please try again.' => '', 'Problems processing server result. Please try again later.' => '', # Perl Module: Kernel/System/Stats.pm 'Sum' => 'Zbroj', 'week' => 'tjedan', 'quarter' => '', 'half-year' => '', # Perl Module: Kernel/System/Stats/Dynamic/Ticket.pm 'State Type' => '', 'Created Priority' => 'Otvoreno s prioritetom', 'Created State' => 'Otvoreno sa statusom', 'Create Time' => 'Vrijeme otvaranja', 'Pending until time' => '', 'Close Time' => 'Vrijeme zatvaranja', 'Escalation' => 'Eskalacija', 'Escalation - First Response Time' => '', 'Escalation - Update Time' => '', 'Escalation - Solution Time' => '', 'Agent/Owner' => 'Operater/Vlasnik', 'Created by Agent/Owner' => 'Otvorio Operater/Vlasnik', 'Assigned to Customer User Login' => '', # Perl Module: Kernel/System/Stats/Dynamic/TicketAccountedTime.pm 'Evaluation by' => 'Procijenio', 'Ticket/Article Accounted Time' => 'Obračunato vrijeme', 'Ticket Create Time' => 'Vrijeme otvaranja kartice', 'Ticket Close Time' => 'Vrijeme zatvaranja kartice', 'Accounted time by Agent' => 'Obračunato vrijeme po operateru', 'Total Time' => 'Ukupno vrijeme', 'Ticket Average' => 'Prosječno po kartici', 'Ticket Min Time' => 'Minimalno vrijeme kartice', 'Ticket Max Time' => 'Maksimalno vrijeme kartice', 'Number of Tickets' => 'Broj kartice', 'Article Average' => 'Prosječno po članku', 'Article Min Time' => 'Minimalno vrijeme po članku', 'Article Max Time' => 'Maksimalno vrijeme po članku', 'Number of Articles' => 'Broj članaka', # Perl Module: Kernel/System/Stats/Dynamic/TicketList.pm 'unlimited' => '', 'Attributes to be printed' => 'Atributi za tiskanje', 'Sort sequence' => 'Redoslijed sortiranja', 'State Historic' => '', 'State Type Historic' => '', 'Historic Time Range' => '', 'Number' => 'Broj', 'Last Changed' => '', # Perl Module: Kernel/System/Stats/Dynamic/TicketSolutionResponseTime.pm 'Solution Average' => '', 'Solution Min Time' => '', 'Solution Max Time' => '', 'Solution Average (affected by escalation configuration)' => '', 'Solution Min Time (affected by escalation configuration)' => '', 'Solution Max Time (affected by escalation configuration)' => '', 'Solution Working Time Average (affected by escalation configuration)' => '', 'Solution Min Working Time (affected by escalation configuration)' => '', 'Solution Max Working Time (affected by escalation configuration)' => '', 'First Response Average (affected by escalation configuration)' => '', 'First Response Min Time (affected by escalation configuration)' => '', 'First Response Max Time (affected by escalation configuration)' => '', 'First Response Working Time Average (affected by escalation configuration)' => '', 'First Response Min Working Time (affected by escalation configuration)' => '', 'First Response Max Working Time (affected by escalation configuration)' => '', 'Number of Tickets (affected by escalation configuration)' => '', # Perl Module: Kernel/System/Stats/Static/StateAction.pm 'Days' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/OutdatedTables.pm 'Outdated Tables' => '', 'Outdated tables were found in the database. These can be removed if empty.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/TablePresence.pm 'Table Presence' => 'Tablica prisutnosti', 'Internal Error: Could not open file.' => '', 'Table Check' => '', 'Internal Error: Could not read file.' => '', 'Tables found which are not present in the database.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mssql/Size.pm 'Database Size' => 'Veličina baze podataka', 'Could not determine database size.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mssql/Version.pm 'Database Version' => '', 'Could not determine database version.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/Charset.pm 'Client Connection Charset' => '', 'Setting character_set_client needs to be utf8.' => '', 'Server Database Charset' => '', 'This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set \'utf8\'.' => '', 'The setting character_set_database needs to be \'utf8\'.' => '', 'Table Charset' => '', 'There were tables found which do not have \'utf8\' as charset.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/InnoDBLogFileSize.pm 'InnoDB Log File Size' => '', 'The setting innodb_log_file_size must be at least 256 MB.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/InvalidDefaultValues.pm 'Invalid Default Values' => '', 'Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/MaxAllowedPacket.pm 'Maximum Query Size' => '', 'The setting \'max_allowed_packet\' must be higher than 64 MB.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/StorageEngine.pm 'Default Storage Engine' => '', 'Table Storage Engine' => '', 'Tables with a different storage engine than the default engine were found.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/Version.pm 'MySQL 5.x or higher is required.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/oracle/NLS.pm 'NLS_LANG Setting' => '', 'NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).' => '', 'NLS_DATE_FORMAT Setting' => '', 'NLS_DATE_FORMAT must be set to \'YYYY-MM-DD HH24:MI:SS\'.' => '', 'NLS_DATE_FORMAT Setting SQL Check' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/oracle/PrimaryKeySequencesAndTriggers.pm 'Primary Key Sequences and Triggers' => '', 'The following sequences and/or triggers with possible wrong names have been found. Please rename them manually.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Charset.pm 'Setting client_encoding needs to be UNICODE or UTF8.' => '', 'Setting server_encoding needs to be UNICODE or UTF8.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/DateStyle.pm 'Date Format' => '', 'Setting DateStyle needs to be ISO.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/PrimaryKeySequences.pm 'Primary Key Sequences' => '', 'The following sequences with possible wrong names have been found. Please rename them manually.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Version.pm 'PostgreSQL 9.2 or higher is required.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/DiskPartitionOTRS.pm 'Operating System' => 'Operacijski sustav', 'OTRS Disk Partition' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/DiskSpace.pm 'Disk Usage' => '', 'The partition where OTRS is located is almost full.' => '', 'The partition where OTRS is located has no disk space problems.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/DiskSpacePartitions.pm 'Disk Partitions Usage' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/Distribution.pm 'Distribution' => '', 'Could not determine distribution.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/KernelVersion.pm 'Kernel Version' => '', 'Could not determine kernel version.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/Load.pm 'System Load' => '', 'The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/PerlModules.pm 'Perl Modules' => '', 'Not all required Perl modules are correctly installed.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/PerlModulesAudit.pm 'Perl Modules Audit' => '', 'CPAN::Audit reported that one or more installed Perl modules have known vulnerabilities. Please note that there might be false positives for distributions patching Perl modules without changing their version number.' => '', 'CPAN::Audit did not report any known vulnerabilities in the installed Perl modules.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/PerlVersion.pm 'Perl Version' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/Swap.pm 'Free Swap Space (%)' => '', 'No swap enabled.' => '', 'Used Swap Space (MB)' => '', 'There should be more than 60% free swap space.' => '', 'There should be no more than 200 MB swap space used.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/ArticleSearchIndexStatus.pm 'OTRS' => '', 'Article Search Index Status' => '', 'Indexed Articles' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/ArticlesPerCommunicationChannel.pm 'Articles Per Communication Channel' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/CommunicationLog.pm 'Incoming communications' => '', 'Outgoing communications' => '', 'Failed communications' => '', 'Average processing time of communications (s)' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/CommunicationLogAccountStatus.pm 'Communication Log Account Status (last 24 hours)' => '', 'No connections found.' => '', 'ok' => '', 'permanent connection errors' => '', 'intermittent connection errors' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/ConfigSettings.pm 'Config Settings' => '', 'Could not determine value.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DaemonRunning.pm 'Daemon' => '', 'Daemon is running.' => '', 'Daemon is not running.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DatabaseRecords.pm 'Database Records' => '', 'Tickets' => 'Kartice', 'Ticket History Entries' => '', 'Articles' => '', 'Attachments (DB, Without HTML)' => '', 'Customers With At Least One Ticket' => '', 'Dynamic Field Values' => '', 'Invalid Dynamic Fields' => '', 'Invalid Dynamic Field Values' => '', 'GenericInterface Webservices' => '', 'Process Tickets' => '', 'Months Between First And Last Ticket' => '', 'Tickets Per Month (avg)' => '', 'Open Tickets' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DefaultSOAPUser.pm 'Default SOAP Username And Password' => '', 'Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DefaultUser.pm 'Default Admin Password' => '', 'Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/EmailQueue.pm 'Email Sending Queue' => '', 'Emails queued for sending' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/FQDN.pm 'FQDN (domain name)' => '', 'Please configure your FQDN setting.' => '', 'Domain Name' => '', 'Your FQDN setting is invalid.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/FileSystemWritable.pm 'File System Writable' => '', 'The file system on your OTRS partition is not writable.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/LegacyConfigBackups.pm 'Legacy Configuration Backups' => '', 'No legacy configuration backup files found.' => '', 'Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.' => '', 'Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/MultipleJSFileLoad.pm 'Views with multiple loaded JavaScript files' => '', 'The following JavaScript files loaded multiple times:' => '', 'Files' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/PackageDeployment.pm 'Package Installation Status' => '', 'Some packages have locally modified files.' => '', 'Some packages are not correctly installed.' => '', 'Package Framework Version Status' => '', 'Some packages are not allowed for the current framework version.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/PackageList.pm 'Package List' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/SessionConfigSettings.pm 'Session Config Settings' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/SpoolMails.pm 'Spooled Emails' => '', 'There are emails in var/spool that OTRS could not process.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/SystemID.pm 'Your SystemID setting is invalid, it should only contain digits.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/DefaultType.pm 'Default Ticket Type' => '', 'The configured default ticket type is invalid or missing. Please change the setting Ticket::Type::Default and select a valid ticket type.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/IndexModule.pm 'Ticket Index Module' => '', 'You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/InvalidUsersWithLockedTickets.pm 'Invalid Users with Locked Tickets' => '', 'There are invalid users with locked tickets.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/OpenTickets.pm 'You should not have more than 8,000 open tickets in your system.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/SearchIndexModule.pm 'Ticket Search Index Module' => '', 'The indexing process forces the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/StaticDBOrphanedRecords.pm 'Orphaned Records In ticket_lock_index Table' => '', 'Table ticket_lock_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.' => '', 'Orphaned Records In ticket_index Table' => '', 'Table ticket_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/TimeSettings.pm 'Time Settings' => '', 'Server time zone' => '', 'OTRS time zone' => '', 'OTRS time zone is not set.' => '', 'User default time zone' => '', 'User default time zone is not set.' => '', 'Calendar time zone is not set.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/UI/AgentSkinUsage.pm 'UI - Agent Skin Usage' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/UI/AgentThemeUsage.pm 'UI - Agent Theme Usage' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/UI/SpecialStats.pm 'UI - Special Statistics' => '', 'Agents using custom main menu ordering' => '', 'Agents using favourites for the admin overview' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Version.pm 'OTRS Version' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/LoadedModules.pm 'Webserver' => '', 'Loaded Apache Modules' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/MPMModel.pm 'MPM model' => '', 'OTRS requires apache to be run with the \'prefork\' MPM model.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/Performance.pm 'CGI Accelerator Usage' => '', 'You should use FastCGI or mod_perl to increase your performance.' => '', 'mod_deflate Usage' => '', 'Please install mod_deflate to improve GUI speed.' => '', 'mod_filter Usage' => '', 'Please install mod_filter if mod_deflate is used.' => '', 'mod_headers Usage' => '', 'Please install mod_headers to improve GUI speed.' => '', 'Apache::Reload Usage' => '', 'Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.' => '', 'Apache2::DBI Usage' => '', 'Apache2::DBI should be used to get a better performance with pre-established database connections.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/EnvironmentVariables.pm 'Environment Variables' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/InternalWebRequest.pm 'Support Data Collection' => '', 'Support data could not be collected from the web server.' => '', # Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Version.pm 'Webserver Version' => '', 'Could not determine webserver version.' => '', # Perl Module: Kernel/System/SupportDataCollector/PluginAsynchronous/OTRS/ConcurrentUsers.pm 'Concurrent Users Details' => '', 'Concurrent Users' => '', # Perl Module: Kernel/System/SupportDataCollector/PluginBase.pm 'OK' => 'U redu', 'Problem' => '', # Perl Module: Kernel/System/SysConfig.pm 'Setting %s does not exists!' => '', 'Setting %s is not locked to this user!' => '', 'Setting value is not valid!' => '', 'Could not add modified setting!' => '', 'Could not update modified setting!' => '', 'Setting could not be unlocked!' => '', 'Missing key %s!' => '', 'Invalid setting: %s' => '', 'Could not combine settings values into a perl hash.' => '', 'Can not lock the deployment for UserID \'%s\'!' => '', 'All Settings' => '', # Perl Module: Kernel/System/SysConfig/BaseValueType.pm 'Default' => '', 'Value is not correct! Please, consider updating this field.' => '', 'Value doesn\'t satisfy regex (%s).' => '', # Perl Module: Kernel/System/SysConfig/ValueType/Checkbox.pm 'Enabled' => '', 'Disabled' => '', # Perl Module: Kernel/System/SysConfig/ValueType/Date.pm 'System was not able to calculate user Date in OTRSTimeZone!' => '', # Perl Module: Kernel/System/SysConfig/ValueType/DateTime.pm 'System was not able to calculate user DateTime in OTRSTimeZone!' => '', # Perl Module: Kernel/System/SysConfig/ValueType/FrontendNavigation.pm 'Value is not correct! Please, consider updating this module.' => '', # Perl Module: Kernel/System/SysConfig/ValueType/VacationDays.pm 'Value is not correct! Please, consider updating this setting.' => '', # Perl Module: Kernel/System/Ticket.pm 'Reset of unlock time.' => '', # Perl Module: Kernel/System/Ticket/Article/Backend/Chat.pm 'Chat Participant' => '', 'Chat Message Text' => '', # Perl Module: Kernel/System/Web/InterfaceAgent.pm 'Login failed! Your user name or password was entered incorrectly.' => 'Neuspješna prijava! Korisničko ime i/ili lozinka nisu valjani.', 'Authentication succeeded, but no user data record is found in the database. Please contact the administrator.' => '', 'Can`t remove SessionID.' => '', 'Logout successful.' => '', 'Feature not active!' => 'Funkcija nije aktivna!', 'Sent password reset instructions. Please check your email.' => 'Upute za resetiranje lozinke su poslane. Molimo provjerite svoju E-poštu.', 'Invalid Token!' => 'Neispravan Token!', 'Sent new password to %s. Please check your email.' => 'Poslana je nova lozinka za %s. Provjerite svoju E-poštu.', 'Error: invalid session.' => '', 'No Permission to use this frontend module!' => '', # Perl Module: Kernel/System/Web/InterfaceCustomer.pm 'Authentication succeeded, but no customer record is found in the customer backend. Please contact the administrator.' => '', 'Reset password unsuccessful. Please contact the administrator.' => '', 'This e-mail address already exists. Please log in or reset your password.' => 'Ova e-mail adresa već postoji. Molimo prijavite se ili obnovite svoju lozinku.', 'This email address is not allowed to register. Please contact support staff.' => '', 'Added via Customer Panel (%s)' => '', 'Customer user can\'t be added!' => '', 'Can\'t send account info!' => '', 'New account created. Sent login information to %s. Please check your email.' => 'Kreiran novi račun. Podaci za prijavu poslani %s. Molimo provjerite svoju E-poštu.', # Perl Module: Kernel/System/Web/InterfaceInstaller.pm 'Action "%s" not found!' => '', # XML Definition: Kernel/Config/Files/XML/Calendar.xml 'Frontend module registration for the public interface.' => '', 'Frontend module registration for the agent interface.' => '', 'Loader module registration for the agent interface.' => '', 'Main menu item registration.' => '', 'Admin area navigation for the agent interface.' => '', 'Maximum number of active calendars in overview screens. Please note that large number of active calendars can have a performance impact on your server by making too much simultaneous calls.' => '', 'List of colors in hexadecimal RGB which will be available for selection during calendar creation. Make sure the colors are dark enough so white text can be overlayed on them.' => '', 'Defines available groups for the appointment calendar screen.' => '', 'Defines the ticket plugin for calendar appointments.' => '', 'Links appointments and tickets with a "Normal" type link.' => '', 'Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.' => '', 'Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' => '', 'OTRS doesn\'t support recurring Appointments without end date or number of iterations. During import process, it might happen that ICS file contains such Appointments. Instead, system creates all Appointments in the past, plus Appointments for the next N months (120 months/10 years by default).' => '', 'Defines the ticket appointment type backend for ticket escalation time.' => '', 'Defines the ticket appointment type backend for ticket pending time.' => '', 'Defines the ticket appointment type backend for ticket dynamic field date time.' => '', 'Defines the list of params that can be passed to ticket search function.' => '', 'Defines the event object types that will be handled via AdminAppointmentNotificationEvent.' => '', 'List of all calendar events to be displayed in the GUI.' => '', 'List of all appointment events to be displayed in the GUI.' => '', 'Appointment calendar event module that prepares notification entries for appointments.' => '', 'Uses richtext for viewing and editing ticket notification.' => '', 'Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' => '', 'Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' => '', 'Transport selection for appointment notifications. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Defines the number of character per line used in case an HTML article preview replacement on TemplateGenerator for EventNotifications.' => '', 'Defines all the parameters for this notification transport.' => '', 'Appointment calendar event module that updates the ticket with data from ticket appointment.' => '', 'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Shows a link in the menu for creating a calendar appointment linked to the ticket directly from the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Defines an icon with link to the google map page of the current location in appointment edit screen.' => '', 'Triggers add or update of automatic calendar appointments based on certain ticket times.' => '', # XML Definition: Kernel/Config/Files/XML/CloudServices.xml 'Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to \'Disable cloud services\', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.' => '', 'Cloud service admin module registration for the transport layer.' => '', # XML Definition: Kernel/Config/Files/XML/Daemon.xml 'Defines the module to display a notification in the agent interface if the OTRS Daemon is not running.' => '', 'List of CSS files to always be loaded for the agent interface.' => '', 'List of JS files to always be loaded for the agent interface.' => '', 'Type of daemon log rotation to use: Choose \'OTRS\' to let OTRS system to handle the file rotation, or choose \'External\' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.' => '', 'If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.' => '', 'Defines the number of days to keep the daemon log files.' => '', 'If enabled the daemon will redirect the standard output stream to a log file.' => '', 'If enabled the daemon will redirect the standard error stream to a log file.' => '', 'The daemon registration for the scheduler generic agent task manager.' => '', 'The daemon registration for the scheduler cron task manager.' => '', 'The daemon registration for the scheduler future task manager.' => '', 'The daemon registration for the scheduler task worker.' => '', 'The daemon registration for the system configuration deployment sync manager.' => '', 'Defines the maximum number of tasks to be executed as the same time.' => '', 'Specifies the email addresses to get notification messages from scheduler tasks.' => '', 'Defines the maximum number of affected tickets per job.' => '', 'Defines a sleep time in microseconds between tickets while they are been processed by a job.' => '', 'Delete expired cache from core modules.' => '', 'Delete expired upload cache hourly.' => '', 'Delete expired loader cache weekly (Sunday mornings).' => '', 'Fetch emails via fetchmail.' => '', 'Fetch emails via fetchmail (using SSL).' => '', 'Generate dashboard statistics.' => '', 'Triggers ticket escalation events and notification events for escalation.' => '', 'Process pending tickets.' => '', 'Reprocess mails from spool directory that could not be imported in the first place.' => '', 'Fetch incoming emails from configured mail accounts.' => '', 'Rebuild the ticket index for AgentTicketQueue.' => '', 'Delete expired sessions.' => '', 'Unlock tickets that are past their unlock timeout.' => '', 'Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.' => '', 'Checks for articles that needs to be updated in the article search index.' => '', 'Checks for queued outgoing emails to be sent.' => '', 'Checks for communication log entries to be deleted.' => '', 'Executes a custom command or module. Note: if module is used, function is required.' => '', 'Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").' => '', 'Collect support data for asynchronous plug-in modules.' => '', 'Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.' => '', 'Removes old system configuration deployments (Sunday mornings).' => '', 'Removes old ticket number counters (each 10 minutes).' => '', 'Removes old generic interface debug log entries created before the specified amount of days.' => '', 'Delete expired ticket draft entries.' => '', # XML Definition: Kernel/Config/Files/XML/Framework.xml 'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.' => '', 'Enables or disables the debug mode over frontend interface.' => '', 'Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.' => '', 'Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!' => '', 'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' => '', 'Controls if the admin is allowed to import a saved system configuration in SysConfig.' => '', 'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' => '', 'Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' => '', 'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '', 'Defines the HTTP hostname for the support data collection with the public module \'PublicSupportDataCollector\' (e.g. used from the OTRS Daemon).' => '', 'Defines the timeout (in seconds, minimum is 20 seconds) for the support data collection with the public module \'PublicSupportDataCollector\' (e.g. used from the OTRS Daemon).' => '', 'Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '', 'Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.' => '', 'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' => '', 'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' => '', 'Company name which will be included in outgoing emails as an X-Header.' => '', 'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' => '', 'Defines all the languages that are available to the application. Specify only English names of languages here.' => '', 'Defines all the languages that are available to the application. Specify only native names of languages here.' => '', 'Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.' => '', 'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' => '', 'The headline shown in the customer interface.' => '', 'The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'The logo shown in the header of the agent interface for the skin "default". See "AgentLogo" for further description.' => '', 'The logo shown in the header of the agent interface for the skin "slim". See "AgentLogo" for further description.' => '', 'The logo shown in the header of the agent interface for the skin "ivory". See "AgentLogo" for further description.' => '', 'The logo shown in the header of the agent interface for the skin "ivory-slim". See "AgentLogo" for further description.' => '', 'The logo shown in the header of the agent interface for the skin "High Contrast". See "AgentLogo" for further description.' => '', 'The logo shown on top of the login box of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'Defines the URL base path of icons, CSS and Java Script.' => 'Određuje URL osnovnu stazu za statični web sadržaj (ikone, CSS, JS).', 'Defines the URL image path of icons for navigation.' => 'Određuje URL putanju do slika za navigacione ikone.', 'Defines the URL CSS path.' => 'Određuje "URL CSS" putanju.', 'Defines the URL java script path.' => 'Određuje URL putanju java skriptova.', 'Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.' => '', 'Defines the URL rich text editor path.' => 'Određuje URL putanju do aplikacije za uređivanje "RTF" datoteka', 'Defines the default CSS used in rich text editors.' => 'Određuje zadani CSS upotrebljen u "RTF" uređivanju.', 'Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).' => '', 'Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.' => '', 'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' => '', 'Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).' => '', 'Defines the selectable font sizes in the rich text editor.' => '', 'Defines the selectable fonts in the rich text editor.' => '', 'Defines the selectable format tags in the rich text editor.' => '', 'Defines additional plugins for use in the rich text editor.' => '', 'Defines extra content that is allowed for use in the rich text editor.' => '', 'Disable autocomplete in the login screen.' => '', 'Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!' => '', 'Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!' => '', 'Automated line break in text messages after x number of chars.' => 'Automatski kraj retka u tekstualnim porukama nakon simbola "x".', 'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' => '', 'Turns on drag and drop for the main navigation.' => '', 'Defines the date input format used in forms (option or input fields).' => 'Određuje format unosa datuma u formulare (opcija za polja za unos).', 'Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.' => '', 'Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.' => '', 'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' => 'Dozvoljava izbor između prikaza priloga u pregledniku ili samo omogućava njihovo preuzimanje.', 'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' => '', 'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' => '', 'Makes the application check the syntax of email addresses.' => '', 'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' => '', 'Defines a regular expression that filters all email addresses that should not be used in the application.' => '', 'Determines the way the linked objects are displayed in each zoom mask.' => '', 'Determines if a button to delete a link should be displayed next to each link in each zoom mask.' => '', 'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '', 'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '', 'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' => '', 'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' => '', 'If "SysLog" was selected for LogModule, a special log facility can be specified.' => '', 'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' => '', 'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' => '', 'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' => '', 'Set the minimum log level. If you select \'error\', just errors are logged. With \'debug\' you get all logging messages. The order of log levels is: \'debug\', \'info\', \'notice\' and \'error\'.' => '', 'Defines the module to send emails. "DoNotSendEmail" doesn\'t send emails at all. Any of the "SMTP" mechanisms use a specified (external) mailserver. "Sendmail" directly uses the sendmail binary of your operating system. "Test" doesn\'t send emails, but writes them to $OTRS_HOME/var/tmp/CacheFileStorable/EmailTest/ for testing purposes.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' => '', 'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' => '', 'If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.' => '', 'If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).' => '', 'If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email\'s from address instead of an empty envelope sender (required in certain mail server configurations).' => '', 'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' => '', 'Defines default headers for outgoing emails.' => '', 'Registers a log module, that can be used to log communication related information.' => '', 'Defines the number of hours a successful communication will be stored.' => '', 'Defines the number of hours a communication will be stored, whichever its status.' => '', 'MailQueue configuration settings.' => '', 'Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If \'None\' is selected, initials will be displayed instead. Please note that selecting anything other than \'None\' will transfer the encrypted email address of the particular user to an external service.' => '', 'Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.' => '', 'Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.' => '', 'Defines an alternate URL, where the login link refers to.' => 'Određuje alternativni URL, na koji veza za prijavu pokazuje.', 'Defines an alternate URL, where the logout link refers to.' => 'Određuje alternativni URL, na koji veza za odjavu pokazuje.', 'Defines a useful module to load specific user options or to display news.' => '', 'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' => '', 'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.' => '', 'Defines the module to generate code for periodic page reloads.' => '', 'Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.' => '', 'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' => '', 'Defines the module to display a notification in the agent interface, if the agent session limit prior warning is reached.' => '', 'Defines the module that shows all the currently logged in agents in the agent interface.' => '', 'Defines the module that shows all the currently logged in customers in the agent interface.' => '', 'Defines the module to display a notification in the agent interface, if there are modified sysconfig settings that are not deployed yet.' => '', 'Defines the module to display a notification in the agent interface, if there are invalid sysconfig settings deployed.' => '', 'Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.' => '', 'Defines the module to display a notification in the agent interface, if the agent is logged in while having system maintenance active.' => '', 'Defines the module to display a notification in the agent interface if the system configuration is out of sync.' => '', 'Defines the module to display a notification in the agent interface, if the agent has not yet selected a time zone.' => '', 'Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.' => '', 'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' => '', 'Defines the name of the session key. E.g. Session, SessionID or OTRS.' => '', 'Defines the name of the key for customer sessions.' => 'Određuje naziv ključa za korisničke sesije.', 'Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' => '', 'Deletes a session if the session id is used with an invalid remote IP address.' => '', 'Defines the maximal valid time (in seconds) for a session id.' => 'Određuje maksimalno vrijeme važenja (u sekundama) za ID sesije.', 'Sets the inactivity time (in seconds) to pass before a session is killed and a user is logged out.' => '', 'Deletes requested sessions if they have timed out.' => '', 'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' => '', 'Stores cookies after the browser has been closed.' => 'Čuva kolačiće nakon zatvaranja pretraživača.', 'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).' => '', 'Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime before a prior warning will be visible for the logged in agents.' => '', 'Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime.' => '', 'Sets the maximum number of active sessions per agent within the timespan defined in SessionMaxIdleTime.' => '', 'Sets the maximum number of active customers within the timespan defined in SessionMaxIdleTime.' => '', 'Sets the maximum number of active sessions per customers within the timespan defined in SessionMaxIdleTime.' => '', 'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' => '', 'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' => '', 'Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).' => '', 'Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).' => '', 'This setting is deprecated. Set OTRSTimeZone instead.' => '', 'Sets the time zone being used internally by OTRS to e. g. store dates and times in the database. WARNING: This setting must not be changed once set and tickets or any other data containing date/time have been created.' => '', 'Sets the time zone that will be assigned to newly created users and will be used for users that haven\'t yet set a time zone. This is the time zone being used as default to convert date and time between the OTRS time zone and the user\'s time zone.' => '', 'If enabled, users that haven\'t selected a time zone yet will be notified to do so. Note: Notification will not be shown if (1) user has not yet selected a time zone and (2) OTRSTimeZone and UserDefaultTimeZone do match and (3) are not set to UTC.' => '', 'Maximum Number of a calendar shown in a dropdown.' => '', 'Define the start day of the week for the date picker.' => 'Odredi prvi dan u nedjelji za izbor datuma.', 'Adds the permanent vacation days.' => '', 'Adds the one time vacation days.' => '', 'Defines the hours and week days to count the working time.' => 'Određuje sate i dane u tjednu radi kalkulacija radnog vremena.', 'Defines the name of the indicated calendar.' => '', 'Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.' => '', 'Define the start day of the week for the date picker for the indicated calendar.' => '', 'Adds the permanent vacation days for the indicated calendar.' => '', 'Adds the one time vacation days for the indicated calendar.' => '', 'Defines the hours and week days of the indicated calendar, to count the working time.' => '', 'Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).' => '', 'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' => '', 'Specifies the text that should appear in the log file to denote a CGI script entry.' => '', 'Defines the filter that processes the text in the articles, in order to highlight URLs.' => '', 'Activates lost password feature for agents, in the agent interface.' => 'Aktivira opciju izgubljene lozinke za operatere, na sučelju operatera.', 'Shows the message of the day on login screen of the agent interface.' => '', 'Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' => '', 'Allows the administrators to login as other users, via the users administration panel.' => '', 'Allows the administrators to login as other customers, via the customer user administration panel.' => '', 'Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.' => '', 'Sets the timeout (in seconds) for http/ftp downloads.' => '', 'Defines the connections for http/ftp, via a proxy.' => 'Određuje konekcije za "http/ftp" preko posrednika.', 'Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!' => '', 'Enables file upload in the package manager frontend.' => '', 'Defines the location to get online repository list for additional packages. The first available result will be used.' => '', 'List of online package repositories.' => '', 'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' => '', 'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' => '', 'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' => '', 'If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.' => '', 'Package event module file a scheduler task for update registration.' => '', 'List of all Package events to be displayed in the GUI.' => '', 'List of all DynamicField events to be displayed in the GUI.' => '', 'List of all LinkObject events to be displayed in the GUI.' => '', 'DynamicField object registration.' => '', 'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '', 'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '', 'Enable keep-alive connection header for SOAP responses.' => '', 'Specifies the path of the file for the logo in the page header (gif|jpg|png).' => '', 'Size of the logo in the page header.' => '', 'Defines the standard size of PDF pages.' => 'Određuje standardnu veličinu "PDF" stranica.', 'Defines the maximum number of pages per PDF file.' => 'Određuje maksimalni broj strana po "PDF" datoteci.', 'Defines the path and TTF-File to handle proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle italic proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' => '', 'Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' => '', 'Defines the path to PGP binary.' => '', 'Sets the options for PGP binary.' => '', 'Sets the preferred digest to be used for PGP binary.' => '', 'Sets the password for private PGP key.' => '', 'Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' => '', 'Configure your own log text for PGP.' => '', 'Sets the method PGP will use to sing and encrypt emails. Note Inline method is not compatible with RichText messages.' => '', 'Enables S/MIME support.' => 'Omogućava "S/MIME" podršku.', 'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' => '', 'Specifies the directory where SSL certificates are stored.' => '', 'Specifies the directory where private SSL certificates are stored.' => '', 'Cache time in seconds for the SSL certificate attributes.' => '', 'Enables fetch S/MIME from CustomerUser backend support.' => '', 'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).' => '', 'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.' => '', 'Defines the subject for notification mails sent to agents, with token about new requested password.' => '', 'Defines the body text for notification mails sent to agents, with token about new requested password.' => '', 'Defines the subject for notification mails sent to agents, about new password.' => '', 'Defines the body text for notification mails sent to agents, about new password.' => '', 'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' => '', 'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' => '', 'This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.' => '', 'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' => '', 'Specifies the path of the file for the performance log.' => '', 'Defines the maximum size (in MB) of the log file.' => 'Određuje maksimalnu veličinu datoteke dnevnika (u megabajtima).', 'Defines the two-factor module to authenticate agents.' => '', 'Defines the agent preferences key where the shared secret key is stored.' => '', 'Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.' => '', 'Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.' => '', 'Defines the name of the table where the user preferences are stored.' => '', 'Defines the column to store the keys for the preferences table.' => 'Određuje kolonu za čuvanje ključeva tabele podešavanja.', 'Defines the name of the column to store the data in the preferences table.' => '', 'Defines the name of the column to store the user identifier in the preferences table.' => '', 'Defines the config parameters of this item, to be shown in the preferences view. \'PasswordRegExp\' allows to match passwords against a regular expression. Define the minimum number of characters using \'PasswordMinSize\'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to \'1\'. \'PasswordMin2Characters\' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). \'PasswordNeedDigit\' controls the need of at least 1 digit (set to 0 or 1 to control). \'PasswordMaxLoginFailed\' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Defines the config parameters of this item, to be shown in the preferences view. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Gives end users the possibility to override the separator character for CSV files, defined in the translation files. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Defines the users avatar. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Defines the user identifier for the customer panel.' => 'Određuje identifikator korisnika za korisnički panel.', 'Activates support for customer and customer user groups.' => '', 'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every customer user for these groups).' => '', 'Defines the groups every customer will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every customer for these groups).' => '', 'Defines a permission context for customer to group assignment.' => '', 'Defines the module that shows the currently logged in agents in the customer interface.' => '', 'Defines the module that shows the currently logged in customers in the customer interface.' => '', 'Defines the module to display a notification in the customer interface, if the customer is logged in while having system maintenance active.' => '', 'Defines the module to display a notification in the customer interface, if the customer user has not yet selected a time zone.' => '', 'Defines an alternate login URL for the customer panel..' => 'Određuje alternativni URL prijave za korisnički panel.', 'Defines an alternate logout URL for the customer panel.' => 'Određuje alternativni URL odjave za korisnički panel.', 'Defines a customer item, which generates a google maps icon at the end of a customer info block.' => 'Definira korisnikovu stavku, koja generira ikonu google karti na kraju korisnikovog info bloka.', 'Defines a customer item, which generates a google icon at the end of a customer info block.' => 'Definira korisnikovu stavku, koja generira ikonu google na kraju korisnikovog info bloka.', 'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' => 'Definira korisnikovu stavku, koja generira ikonu LinkedIn na kraju korisnikovog info bloka.', 'Defines a customer item, which generates a XING icon at the end of a customer info block.' => 'Definira korisnikovu stavku, koja generira ikonu XING na kraju korisnikovog info bloka.', 'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' => '', 'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' => '', 'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.' => '', 'Activates lost password feature for customers.' => 'Aktivira opciju izgubljene lozinke za korisnike.', 'Enables customers to create their own accounts.' => 'Omogućava korisnicima da kreiraju sopstvene naloge.', 'If active, one of the regular expressions has to match the user\'s email address to allow registration.' => '', 'If active, none of the regular expressions may match the user\'s email address to allow registration.' => '', 'Defines the subject for notification mails sent to customers, with token about new requested password.' => '', 'Defines the body text for notification mails sent to customers, with token about new requested password.' => '', 'Defines the subject for notification mails sent to customers, about new password.' => '', 'Defines the body text for notification mails sent to customers, about new password.' => '', 'Defines the subject for notification mails sent to customers, about new account.' => '', 'Defines the body text for notification mails sent to customers, about new account.' => '', 'Defines the module to authenticate customers.' => 'Određuje modul za autentikaciju korisnika.', 'If "DB" was selected for Customer::AuthModule, the encryption type of passwords must be specified.' => '', 'If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.' => '', 'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' => '', 'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' => '', 'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' => '', 'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' => '', 'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' => '', 'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' => '', 'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' => '', 'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' => '', 'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' => '', 'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' => '', 'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' => '', 'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' => '', 'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '', 'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' => '', 'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' => '', 'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '', 'Defines the two-factor module to authenticate customers.' => '', 'Defines the customer preferences key where the shared secret key is stored.' => '', 'Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.' => '', 'Defines the parameters for the customer preferences table.' => '', 'Defines all the parameters for this item in the customer preferences. \'PasswordRegExp\' allows to match passwords against a regular expression. Define the minimum number of characters using \'PasswordMinSize\'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to \'1\'. \'PasswordMin2Characters\' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). \'PasswordNeedDigit\' controls the need of at least 1 digit (set to 0 or 1 to control).' => '', 'Defines the config parameters of this item, to be shown in the preferences view.' => '', 'Defines all the parameters for this item in the customer preferences.' => 'Određuje sve parametre za ovu stavku u korisničkim podešavanjima.', 'Parameters for the pages (in which the communication log entries are shown) of the communication log overview.' => '', 'Search backend router.' => '', 'JavaScript function for the search frontend.' => '', 'Main menu registration.' => '', 'Parameters for the dashboard backend of the customer company information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the customer user information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Search backend default router.' => '', 'Defines available groups for the admin overview screen.' => '', 'Frontend module registration (show personal favorites as sub navigation items of \'Admin\').' => '', 'Frontend module registration (disable company link if no company feature is used).' => '', 'Frontend module registration for the customer interface.' => '', 'Activates the available themes on the system. Value 1 means active, 0 means inactive.' => 'Aktivira raspoložive teme. Vrijednost 1 znači aktivno, 0 znači neaktivno.', 'Defines the default value for the action parameter.' => '', 'Defines the shown links in the footer area of the customer and public interface of this OTRS system. The value in "Key" is the external URL, the value in "Content" is the shown label.' => '', 'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' => '', 'Sets the stats hook.' => '', 'Start number for statistics counting. Every new stat increments this number.' => '', 'Defines the default maximum number of statistics per page on the overview screen.' => '', 'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' => '', 'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' => '', 'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' => '', 'Defines the search limit for the stats.' => '', 'Defines all the possible stats output formats.' => 'Određuje sve moguće izlazne formate statistike.', 'Allows agents to exchange the axis of a stat if they generate one.' => 'Dozvoljava operaterima da zamjene osi na pokrenutoj statistici.', 'Allows agents to generate individual-related stats.' => 'Dozvoljava operaterima da pokrenu individualnu statistiku.', 'Allows invalid agents to generate individual-related stats.' => '', 'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' => '', 'Shows all the customer user identifiers in a multi-select field (not useful if you have a lot of customer user identifiers).' => '', 'Defines the default maximum number of X-axis attributes for the time scale.' => '', 'OTRS can use one or more readonly mirror databases for expensive operations like fulltext search or statistics generation. Here you can specify the DSN for the first mirror database.' => '', 'Specify the username to authenticate for the first mirror database.' => '', 'Specify the password to authenticate for the first mirror database.' => '', 'Configure any additional readonly mirror databases that you want to use.' => '', 'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Starts a wildcard search of the active object after the link object mask is started.' => '', 'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' => '', 'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails. NOTE: If you change this option, please make sure to delete the cache.' => '', 'If enabled, OTRS will deliver all CSS files in minified form.' => '', 'If enabled, OTRS will deliver all JavaScript files in minified form.' => '', 'List of responsive CSS files to always be loaded for the agent interface.' => '', 'List of CSS files to always be loaded for the customer interface.' => '', 'List of responsive CSS files to always be loaded for the customer interface.' => '', 'List of JS files to always be loaded for the customer interface.' => '', 'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' => '', 'Specifies the order in which the firstname and the lastname of agents will be displayed.' => '', 'Default skin for the agent interface.' => '', 'Default skin for the agent interface (slim version).' => '', 'Balanced white skin by Felix Niklas.' => 'Balansirani bijeli izgled, Felix Niklas.', 'Balanced white skin by Felix Niklas (slim version).' => '', 'High contrast skin for visually impaired users.' => '', 'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' => '', 'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '', 'Default skin for the customer interface.' => '', 'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' => '', 'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '', 'Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.' => '', 'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' => '', 'Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.' => '', 'Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.' => '', 'Controls if the admin is allowed to make changes to the database via AdminSelectBox.' => '', 'List of all CustomerUser events to be displayed in the GUI.' => '', 'List of all CustomerCompany events to be displayed in the GUI.' => '', 'Event module that updates customer users after an update of the Customer.' => '', 'Event module that updates customer company object name for dynamic fields.' => '', 'Event module that updates customer user search profiles if login changes.' => '', 'Event module that updates customer user service membership if login changes.' => '', 'Event module that updates customer user object name for dynamic fields.' => '', 'Selects the cache backend to use.' => '', 'If enabled, the cache data be held in memory.' => '', 'If enabled, the cache data will be stored in cache backend.' => '', 'Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.' => '', 'Defines the config options for the autocompletion feature.' => '', 'Defines the list of possible next actions on an error screen, a full path is required, then is possible to add external links if needed.' => '', 'Sets the minutes a notification is shown for notice about upcoming system maintenance period.' => '', 'Sets the default message for the notification is shown on a running system maintenance period.' => '', 'Sets the default message for the login screen on Agent and Customer interface, it\'s shown when a running system maintenance period is active.' => '', 'Sets the default error message for the login screen on Agent and Customer interface, it\'s shown when a running system maintenance period is active.' => '', 'Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!' => '', 'Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).' => '', 'Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).' => '', 'Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be \'fetchmail\', if it is different please use a symbolic link.' => '', 'Defines an overview module to show the address book view of a customer user list.' => '', 'Specifies the group where the user needs rw permissions so that they can edit other users preferences.' => '', 'Defines email communication channel.' => '', 'Defines internal communication channel.' => '', 'Defines phone communication channel.' => '', 'Defines chat communication channel.' => '', 'Defines groups for preferences items.' => '', 'Defines how many deployments the system should keep.' => '', 'Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting \'CustomerTicketTextField\' the values for the recipient field can be specified.' => '', 'Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix \'CustomerCompany_\' must be added.' => '', 'Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.' => '', 'Example package autoload configuration.' => '', 'Activates week number for datepickers.' => '', # XML Definition: Kernel/Config/Files/XML/GenericInterface.xml 'Performs the configured action for each event (as an Invoker) for each configured web service.' => '', 'Cache time in seconds for the web service config backend.' => '', 'Cache time in seconds for agent authentication in the GenericInterface.' => '', 'Cache time in seconds for customer authentication in the GenericInterface.' => '', 'GenericInterface module registration for the transport layer.' => '', 'GenericInterface module registration for the operation layer.' => '', 'GenericInterface module registration for the invoker layer.' => '', 'GenericInterface module registration for the mapping layer.' => '', 'Defines the default visibility of the article to customer for this operation.' => '', 'Defines the history type for this operation, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for this operation, which gets used for ticket history in the agent interface.' => '', 'Defines the default auto response type of the article for this operation.' => '', 'Defines the maximum size in KiloByte of GenericInterface responses that get logged to the gi_debugger_entry_content table.' => '', 'Maximum number of tickets to be displayed in the result of this operation.' => '', 'Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.' => '', 'Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.' => '', 'GenericInterface module registration for an error handling module.' => '', # XML Definition: Kernel/Config/Files/XML/ProcessManagement.xml 'Frontend module registration (disable ticket processes screen if no process available).' => '', 'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).' => '', 'This option defines the dynamic field in which a Process Management process entity id is stored.' => '', 'This option defines the dynamic field in which a Process Management activity entity id is stored.' => '', 'This option defines the process tickets default queue.' => '', 'This option defines the process tickets default state.' => '', 'This option defines the process tickets default lock.' => '', 'This option defines the process tickets default priority.' => '', 'Display settings to override defaults for Process Tickets.' => '', 'Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: \'Key => My Group\', \'Content: Name_X, NameY\'.' => '', 'Dynamic fields shown in the process widget in ticket zoom screen of the agent interface.' => '', 'Shows a link in the menu to enroll a ticket into a process in the ticket zoom view of the agent interface.' => '', 'Loader module registration for the customer interface.' => '', 'Frontend module registration (disable ticket processes screen if no process available) for Customer.' => '', 'Default ProcessManagement entity prefixes for entity IDs that are automatically generated.' => '', 'Cache time in seconds for the DB process backend.' => '', 'Cache time in seconds for the ticket process navigation bar output module.' => '', 'Determines the next possible ticket states, for process tickets in the agent interface.' => '', 'Shows existing parent/child (separated by ::) process lists in the form of a tree or a list.' => '', 'Determines the next possible ticket states, for process tickets in the customer interface.' => '', 'Controls if CustomerID is read-only in the agent interface.' => '', 'If enabled debugging information for transitions is logged.' => '', 'Defines the priority in which the information is logged and presented.' => '', 'Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.' => '', 'Parameters for the dashboard backend of the running process tickets overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'DynamicField backend registration.' => '', 'Defines the default keys and values for the transition action module parameters. Mandatory fields are marked with "(* required)". Note: For most of the keys the AttributeID can also be used, e.g. "Owner" can be "OwnerID". Keys that define the same Attribute should only be used once, e.g. "Owner" and "OwnerID" are redundant.' => '', # XML Definition: Kernel/Config/Files/XML/Ticket.xml 'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' => '', 'The divider between TicketHook and ticket number. E.g \': \'.' => '', 'Max size of the subjects in an email reply and in some overview screens.' => '', 'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' => '', 'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' => '', 'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the latter case you should verify that the setting PostMaster::CheckFollowUpModule###0200-References is activated to recognize followups based on email headers.' => '', 'A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.' => '', 'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' => '', 'Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.' => '', 'Ignore system sender article types (e. g. auto responses or email notifications) to be flagged as \'Unread Article\' in AgentTicketZoom or expanded automatically in Large view screens.' => '', 'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' => '', 'Enables ticket responsible feature, to keep track of a specific ticket.' => '', 'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.' => '', 'Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.' => '', 'Enables ticket type feature.' => '', 'Defines the default ticket type.' => '', 'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' => '', 'Retains all services in listings even if they are children of invalid elements.' => '', 'Allows default services to be selected also for non existing customers.' => '', 'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' => 'Aktivira arhivski sustav radi ubrzanja rada, uklanjanjem nekih kartica iz dnevnog praćenja. Za pronalazak kartica, označena arhiva mora biti omogućena za pretragu kartica.', 'Controls if the ticket and article seen flags are removed when a ticket is archived.' => '', 'Removes the ticket watcher information when a ticket is archived.' => '', 'Activates the ticket archive system search in the customer interface.' => '', 'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). With "Random" the ticket numbers will be generated by 12 random numbers. The format looks like SystemID.RandomNumbers (e.g. 10123456789012).' => '', 'Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.' => '', 'Sets the minimal ticket counter size if "AutoIncrement" was selected as TicketNumberGenerator. Default is 5, this means the counter starts from 10000.' => '', 'Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).' => '', 'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the command "bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild" for initial index creation.' => '', 'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used.' => '', 'Specifies whether all storage backends should be checked when looking for attachments. This is only required for installations where some attachments are in the file system, and others in the database.' => '', 'Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.' => '', 'Specifies whether the (MIMEBase) article attachments will be indexed and searchable.' => '', 'The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.' => '', 'Restores a ticket from the archive (only if the event is a state change to any open available state).' => '', 'Updates the ticket index accelerator.' => 'Ažuriraj akcelerator indeksa kartice.', 'Resets and unlocks the owner of a ticket if it was moved to another queue.' => 'Resetuje i otključava vlasnika kartice ako je premešten u drugi red.', 'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' => '', 'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' => '', 'When agent creates a ticket, whether or not the ticket is automatically locked to the agent.' => '', 'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' => '', 'Sends the notifications which are configured in the admin interface under "Ticket Notifications".' => '', 'Updates the ticket escalation index after a ticket attribute got updated.' => 'Ažuriraj indeks eskalacije kartice posle ažuriranja atributa kartice.', 'Ticket event module that triggers the escalation stop events.' => '', 'Forces to unlock tickets after being moved to another queue.' => '', 'Update Ticket "Seen" flag if every article got seen or a new Article got created.' => 'Ažuriraj o?naku viđenih kartice ako su svi pregledani ili je kreiran novi članak.', 'Event module that updates tickets after an update of the Customer.' => '', 'Event module that updates tickets after an update of the Customer User.' => '', 'Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn\'t be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.' => '', 'This event module stores attributes from CustomerUser as DynamicFields tickets. Please see DynamicFieldFromCustomerUser::Mapping setting for how to configure the mapping.' => '', 'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' => '', 'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). It will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild".' => '', 'Defines whether to index archived tickets for fulltext searches.' => '', 'Force the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.' => '', 'Display a warning and prevent search when using stop words within fulltext search.' => '', 'Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.' => '', 'Fulltext index regex filters to remove parts of the text.' => '', 'English stop words for fulltext index. These words will be removed from the search index.' => '', 'German stop words for fulltext index. These words will be removed from the search index.' => '', 'Dutch stop words for fulltext index. These words will be removed from the search index.' => '', 'Spanish stop words for fulltext index. These words will be removed from the search index.' => '', 'French stop words for fulltext index. These words will be removed from the search index.' => '', 'Italian stop words for fulltext index. These words will be removed from the search index.' => '', 'Customizable stop words for fulltext index. These words will be removed from the search index.' => '', 'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' => '', 'Defines which article sender types should be shown in the preview of a ticket.' => '', 'Sets the count of articles visible in preview mode of ticket overviews.' => '', 'Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.' => '', 'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' => '', 'Define the max depth of queues.' => '', 'Shows existing parent/child queue lists in the system in the form of a tree or a list.' => '', 'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' => '', 'Enables ticket watcher feature only for the listed groups.' => '', 'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' => '', 'Enables ticket bulk action feature only for the listed groups.' => '', 'Defines time in minutes since last modification for drafts of specified type before they are considered expired.' => '', 'Shows a link to see a zoomed email ticket in plain text.' => '', 'Shows all the articles of the ticket (expanded) in the agent zoom view.' => '', 'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' => '', 'Shows the article head information in the agent zoom view.' => '', 'Shows a count of attachments in the ticket zoom, if the article has attachments.' => '', 'Displays the accounted time for an article in the ticket zoom view.' => '', 'Activates the article filter in the zoom view to specify which articles should be shown.' => 'Aktivira filter za članke u proširenom pregledu radi definiranja koji članci trebaju biti prikazani.', 'Displays the number of all tickets with the same CustomerID as current ticket in the ticket zoom view.' => '', 'Shows the ticket history (reverse ordered) in the agent interface.' => '', 'Controls how to display the ticket history entries as readable values.' => '', 'Permitted width for compose email windows.' => 'Dozvoljena širina prozora za pisanje poruke.', 'Permitted width for compose note windows.' => 'Dozvoljena širina prozora za pisanje napomene.', 'Max size (in rows) of the informed agents box in the agent interface.' => '', 'Max size (in rows) of the involved agents box in the agent interface.' => '', 'Makes the application block external content loading.' => '', 'Shows the customer user information (phone and email) in the compose screen.' => '', 'Max size (in characters) of the customer information table (phone and email) in the compose screen.' => '', 'Maximum size (in characters) of the customer information table in the ticket zoom view.' => '', 'Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.' => '', 'Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.' => '', 'Controls if customers have the ability to sort their tickets.' => 'Kontrolira da li korisnici imaju mogućnost sortiranja svojih kartica.', 'This option will deny the access to customer company tickets, which are not created by the customer user.' => '', 'Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).' => '', 'Shows either the last customer article\'s subject or the ticket title in the small format overview.' => '', 'Show the current owner in the customer interface.' => '', 'Show the current queue in the customer interface.' => '', 'Dynamic fields shown in the ticket overview screen of the customer interface.' => '', 'Strips empty lines on the ticket preview in the queue view.' => '', 'Shows all both ro and rw queues in the queue view.' => '', 'Show queues even when only locked tickets are in.' => '', 'Enable highlighting queues based on ticket age.' => '', 'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' => '', 'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' => '', 'Activates a blinking mechanism of the queue that contains the oldest ticket.' => 'Aktivira mehanizam treptanja retka koji sadrži najstariju karticu.', 'Include tickets of subqueues per default when selecting a queue.' => '', 'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' => '', 'Defines the default sort criteria for all queues displayed in the queue view.' => '', 'Defines if a pre-sorting by priority should be done in the queue view.' => '', 'Defines the default sort order for all queues in the queue view, after priority sort.' => '', 'Strips empty lines on the ticket preview in the service view.' => '', 'Shows all both ro and rw tickets in the service view.' => '', 'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the service view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the ServiceID for the key and 0 or 1 for value.' => '', 'Defines the default sort criteria for all services displayed in the service view.' => '', 'Defines if a pre-sorting by priority should be done in the service view.' => '', 'Defines the default sort order for all services in the service view, after priority sort.' => '', 'Activates time accounting.' => 'Aktivira mjerenje vremena.', 'Sets the prefered time units (e.g. work units, hours, minutes).' => '', 'Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).' => '', 'Defines if time accounting must be set to all tickets in bulk action.' => '', 'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' => '', 'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the required permission to show a ticket in the escalation view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' => '', 'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".' => '', 'Maximum number of tickets to be displayed in the result of a search in the agent interface.' => '', 'Number of tickets to be displayed in each page of a search result in the agent interface.' => '', 'Number of lines (per ticket) that are shown by the search utility in the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' => '', 'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Exports the whole article tree in search result (it can affect the system performance).' => '', 'Data used to export the search result in CSV format.' => 'Podaci upotrebljeni za izvoz rezultata pretraživanja u "CSV" formatu.', 'Includes article create times in the ticket search of the agent interface.' => '', 'Defines the default shown ticket search attribute for ticket search screen.' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketLastChangeTimePointFormat=year;TicketLastChangeTimePointStart=Last;TicketLastChangeTimePoint=2;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketLastChangeTimeStartYear=2010;TicketLastChangeTimeStartMonth=10;TicketLastChangeTimeStartDay=4;TicketLastChangeTimeStopYear=2010;TicketLastChangeTimeMonth=11;TicketLastChangeTimeStopDay=3;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketPendingTimePointFormat=year;TicketPendingTimePointStart=Last;TicketPendingTimePoint=2;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketPendingTimeStartYear=2010;TicketPendingTimeStartMonth=10;TicketPendingTimeStartDay=4;TicketPendingTimeStopYear=2010;TicketPendingTimeMonth=11;TicketPendingTimeStopDay=3;".' => '', 'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' => '', 'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' => '', 'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' => '', 'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Required permissions to use the ticket free text screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora slobodnog teksta kartice u sučelju operatera.', 'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets if service must be selected by the agent.' => '', 'Sets if SLA must be selected by the agent.' => '', 'Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.' => '', 'Sets if queue must be selected by the agent.' => '', 'Sets the ticket owner in the ticket free text screen of the agent interface.' => '', 'Sets if ticket owner must be selected by the agent.' => '', 'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' => '', 'Sets if ticket responsible must be selected by the agent.' => '', 'Sets the state of a ticket in the ticket free text screen of the agent interface.' => '', 'Sets if state must be selected by the agent.' => '', 'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '', 'Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets if note must be filled in by the agent. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Defines the default subject of a note in the ticket free text screen of the agent interface.' => '', 'Defines the default body of a note in the ticket free text screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' => '', 'Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the ticket free text screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket free text screen of the agent interface.' => '', 'Shows the title field in the ticket free text screen of the agent interface.' => '', 'Allows to save current work as draft in the ticket free text screen of the agent interface.' => '', 'Defines the history type for the ticket free text screen action, which gets used for ticket history.' => '', 'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' => '', 'Required permissions to use the ticket phone outbound screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora telefonskog odlaznog kartice u sučelju operatera.', 'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' => '', 'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' => '', 'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '', 'Allows to save current work as draft in the ticket phone outbound screen of the agent interface.' => '', 'Required permissions to use the ticket phone inbound screen in the agent interface.' => '', 'Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.' => '', 'Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.' => '', 'Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' => '', 'Allows to save current work as draft in the ticket phone inbound screen of the agent interface.' => '', 'Shows an owner selection in phone and email tickets in the agent interface.' => '', 'Show a responsible selection in phone and email tickets in the agent interface.' => '', 'Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.' => '', 'Determines the strings that will be shown as recipient (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the recipient.' => '', 'Determines which options will be valid of the recipient (phone ticket) and the sender (email ticket) in the agent interface.' => '', 'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' => '', 'If enabled, TicketPhone and TicketEmail will be open in new windows.' => '', 'Sets the default priority for new phone tickets in the agent interface.' => '', 'Sets the default sender type for new phone ticket in the agent interface.' => '', 'Sets the default article customer visibility for new phone tickets in the agent interface.' => '', 'Controls if more than one from entry can be set in the new phone ticket in the agent interface.' => '', 'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' => '', 'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' => '', 'Sets the default next state for new phone tickets in the agent interface.' => '', 'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' => '', 'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Sets the default link type of splitted tickets in the agent interface.' => '', 'Sets the default priority for new email tickets in the agent interface.' => '', 'Sets the default article customer visibility for new email tickets in the agent interface.' => '', 'Sets the default sender type for new email tickets in the agent interface.' => '', 'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' => '', 'Sets the default text for new email tickets in the agent interface.' => '', 'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' => '', 'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' => '', 'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Required permissions to use the close ticket screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora za zatvaranje kartice u interfejsu operatera.', 'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the close ticket screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' => '', 'Sets the state of a ticket in the close ticket screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '', 'Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets the default subject for notes added in the close ticket screen of the agent interface.' => '', 'Sets the default body text for notes added in the close ticket screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' => '', 'Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the close ticket screen of the agent interface.' => '', 'Defines the default ticket priority in the close ticket screen of the agent interface.' => '', 'Shows the title field in the close ticket screen of the agent interface.' => '', 'Allows to save current work as draft in the close ticket screen of the agent interface.' => '', 'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Required permissions to use the ticket note screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora za napomene kartice u sučelju operatera.', 'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket note screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' => '', 'Sets the state of a ticket in the ticket note screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '', 'Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets the default subject for notes added in the ticket note screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket note screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' => '', 'Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the ticket note screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket note screen of the agent interface.' => '', 'Shows the title field in the ticket note screen of the agent interface.' => '', 'Allows to save current work as draft in the ticket note screen of the agent interface.' => '', 'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' => '', 'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' => 'Potrebne dozvole za upotrebu prozora vlasnika tuketa pri uvećanom prikazu kartice u interfejsu operatera.', 'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Allows to save current work as draft in the ticket owner screen of the agent interface.' => '', 'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '', 'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' => 'Potrebne dozvole za upotrebu prozora čekanja pri uvećanom prikazu kartice u interfejsu operatera.', 'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Allows to save current work as draft in the ticket pending screen of the agent interface.' => '', 'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '', 'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' => 'Potrebne dozvole za upotrebu prozora prioriteta pri uvećanom prikazu kartice u sučelju operatera.', 'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Allows to save current work as draft in the ticket priority screen of the agent interface.' => '', 'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '', 'Required permissions to use the ticket responsible screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora odgovornog za karticu u sučelju operatera.', 'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be enabled).' => '', 'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be enabled).' => '', 'Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket responsible screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' => '', 'Sets the state of a ticket in the ticket responsible screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '', 'Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' => '', 'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with at least ro permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' => '', 'Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.' => '', 'Shows the ticket priority options in the ticket responsible screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket responsible screen of the agent interface.' => '', 'Shows the title field in the ticket responsible screen of the agent interface.' => '', 'Allows to save current work as draft in the ticket responsible screen of the agent interface.' => '', 'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '', 'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' => 'Automatsko zaključavanje i postavljanje vlasnika na aktualnog operatera nakon izbora masovne akcije.', 'Sets the ticket type in the ticket bulk screen of the agent interface.' => '', 'Sets the ticket owner in the ticket bulk screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' => '', 'Sets the state of a ticket in the ticket bulk screen of the agent interface.' => '', 'Defines the next state of a ticket, in the ticket bulk screen of the agent interface.' => '', 'Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket bulk screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket bulk screen of the agent interface.' => '', 'Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.' => '', 'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' => '', 'Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.' => '', 'Allows to set a new ticket state in the move ticket screen of the agent interface.' => '', 'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' => '', 'Shows the ticket priority options in the move ticket screen of the agent interface.' => '', 'Allows to save current work as draft in the ticket move screen of the agent interface.' => '', 'Required permissions to use the ticket bounce screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora za odbijanje kartice u sučelju operatera.', 'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '', 'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '', 'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' => '', 'Required permissions to use the ticket compose screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora za otvaranje kartice u sučelju operatera.', 'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' => '', 'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' => '', 'Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.' => '', 'Allows to save current work as draft in the ticket compose screen of the agent interface.' => '', 'Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).' => '', 'Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.' => '', 'Defines the maximum number of quoted lines to be added to responses.' => '', 'Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won\'t be added if the article type is email-internal.' => '', 'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' => 'Zamjenjuje originalnog pošiljatelja adresom E-pošte trenutnog korisnika pri kreiranju odgovora u prozoru za pisanje odgovora sučelja operatera.', 'Required permissions to use the ticket forward screen in the agent interface.' => 'Potrebne dozvole za upotrebu prozora za prosleđivanje kartice u sučelju zaposlenog.', 'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' => '', 'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' => '', 'Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.' => '', 'Allows to save current work as draft in the ticket forward screen of the agent interface.' => '', 'Required permissions to use the email outbound screen in the agent interface.' => '', 'Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.' => '', 'Defines the next possible states after sending a message in the email outbound screen of the agent interface.' => '', 'Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.' => '', 'Required permissions to use the email resend screen in the agent interface.' => '', 'Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if the message in the email resend screen of the agent interface is visible for the customer by default.' => '', 'Allows to save current work as draft in the email outbound screen of the agent interface.' => '', 'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' => 'Potrebne dozvole za upotrebu prozora za spajanje pri uvećanom prikazu kartice u interfejsu operatera.', 'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Required permissions to change the customer of a ticket in the agent interface.' => 'Potrebne dozvole za promenu korisnika kartice u interfejsu operatera.', 'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' => 'Kada su kartice spojeni, korisnik može biti informiran E-poštom postavljanjem polje za potvrdu "Obavijesti pošiljaoca". U prostoru za tekst, možete definirati unaprijed formatirani tekst koji kasnije biti modificiran od strane zaposlenika.', 'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).' => '', 'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).' => '', 'Defines the default viewable sender types of a ticket (default: customer).' => '', 'Defines the viewable locks of a ticket. NOTE: When you change this setting, make sure to delete the cache in order to use the new value. Default: unlock, tmp_lock.' => '', 'Defines the valid state types for a ticket. If a ticket is in a state which have any state type from this setting, this ticket will be considered as open, otherwise as closed.' => '', 'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.' => '', 'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' => '', 'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be enabled).' => '', 'Defines the state type of the reminder for pending tickets.' => '', 'Determines the possible states for pending tickets that changed state after reaching time limit.' => '', 'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' => '', 'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=[% Data.CustomerID %]\' or \'\').' => '', 'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' => '', 'Defines the target attribute in the link to external customer database. E.g. \'AsPopup PopupType_TicketAction\'.' => '', 'Toolbar Item for a shortcut. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Module to generate html OpenSearch profile for short ticket search in the agent interface.' => '', 'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' => '', 'Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' => '', 'Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' => '', 'Agent interface article notification module to check PGP.' => 'Modul sučelja operatera za obavještavanja o članku, provjera PGP.', 'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' => 'Modul sučelja operatera za provjeru dolaznih poruka u uvećanom pregledu kartice ako "S/MIME"-ključ postoji i dostupan je.', 'Agent interface article notification module to check S/MIME.' => 'Modul sučelja operatera za obavještavanja o članku, provjera S/MIME', 'Module to define the email security options to use (PGP or S/MIME).' => '', 'Module to compose signed messages (PGP or S/MIME).' => '', 'Module to encrypt composed messages (PGP or S/MIME).' => '', 'Shows a link to download article attachments in the zoom view of the article in the agent interface.' => '', 'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' => '', 'Shows a link in the menu to go back in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to change the owner of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to change the responsible agent of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to change the customer who requested the ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to add a note in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to add a phone call outbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to add a phone call inbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to send an outbound email in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows a link to set a ticket as junk in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' => '', 'Shows link to external page in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'This setting shows the sorting attributes in all overview screen, not only in queue view.' => '', 'Defines from which ticket attributes the agent can select the result order.' => '', 'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' => '', 'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' => '', 'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to set a ticket as junk in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Module to grant access to the owner of a ticket.' => '', 'Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.' => '', 'Module to grant access to the agent responsible of a ticket.' => '', 'Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.' => '', 'Module to check the group permissions for the access to tickets.' => '', 'Module to grant access to the watcher agents of a ticket.' => '', 'Module to grant access to the creator of a ticket.' => '', 'Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.' => '', 'Module to grant access to any agent that has been involved in a ticket in the past (based on ticket history entries).' => '', 'Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.' => '', 'Module to check the group permissions for customer access to tickets.' => '', 'Module to grant access if the CustomerUserID of the ticket matches the CustomerUserID of the customer.' => '', 'Module to grant access if the CustomerID of the ticket matches the CustomerID of the customer.' => '', 'Module to grant access if the CustomerID of the customer has necessary group permissions.' => '', 'Defines how the From field from the emails (sent from answers and email tickets) should look like.' => '', 'Defines the separator between the agents real name and the given queue email address.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'MyLastChangedTickets dashboard widget.' => '', 'Parameters for the dashboard backend of the upcoming events widget of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Parameters for the dashboard backend of the ticket events calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.' => '', 'Defines the calendar width in percent. Default is 95%.' => '', 'Defines queues that\'s tickets are used for displaying as calendar events.' => '', 'Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' => '', 'Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' => '', 'Defines the dynamic fields that are used for displaying on calendar events.' => '', 'Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.' => '', 'Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.' => '', 'Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the customer id list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the dashboard backend of the ticket escalation overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Parameters for the CustomQueue object in the preference view of the agent interface. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the CustomService object in the preference view of the agent interface. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the RefreshTime object in the preference view of the agent interface. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the pages (in which the tickets are shown) of the small ticket overview. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the column filters of the small ticket overview. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the pages (in which the tickets are shown) of the medium ticket overview. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the pages (in which the tickets are shown) of the ticket preview overview. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters for the CreateNextMask object in the preference view of the agent interface. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Parameters of the example queue attribute Comment2.' => '', 'Parameters of the example service attribute Comment2.' => '', 'Parameters of the example SLA attribute Comment2.' => '', 'Sends customer notifications just to the mapped customer.' => '', 'Specifies if an agent should receive email notification of his own actions.' => '', 'Determines the next screen after new customer ticket in the customer interface.' => '', 'Allows customers to set the ticket priority in the customer interface.' => 'Dozvoljava korisnicima da postave prioritet kartice u korisničkom sučelju.', 'Defines the default priority of new customer tickets in the customer interface.' => 'Određuje zadani prioritet za nove korisničke karticue u korisničkom interfejsu.', 'Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.' => '', 'Defines the default queue for new customer tickets in the customer interface.' => 'Određuje zadani red za nove korisničke karticue u korisničkom interfejsu.', 'Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.' => '', 'Defines the default ticket type for new customer tickets in the customer interface.' => '', 'Allows customers to set the ticket service in the customer interface.' => 'Dozvoljava korisnicima da postave servis za karticu u korisničkom sučelju.', 'Allows customers to set the ticket SLA in the customer interface.' => 'Dozvoljava korisnicima da postave SLA za karticu u korisničkom sučelju.', 'Sets if service must be selected by the customer.' => '', 'Sets if SLA must be selected by the customer.' => '', 'Defines the default state of new customer tickets in the customer interface.' => '', 'Sender type for new tickets from the customer inteface.' => '', 'Defines the default history type in the customer interface.' => '', 'Comment for new history entries in the customer interface.' => 'Komentar za nove povjesne unose u korisničkom sučelju.', 'Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.' => '', 'Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the recipient.' => '', 'Determines which queues will be valid for ticket\'s recepients in the customer interface.' => '', 'Module for To-selection in new ticket screen in the customer interface.' => '', 'Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.' => '', 'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' => '', 'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' => '', 'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' => '', 'Allows customers to change the ticket priority in the customer interface.' => 'Dozvoljava korisnicima da promjene prioritet kartice u korisničkom sučelju.', 'Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.' => '', 'Allows choosing the next compose state for customer tickets in the customer interface.' => 'Dozvoljava izbor slijedećeg stanja za korisničku karticu u korisničkom sučelju.', 'Defines the default next state for a ticket after customer follow-up in the customer interface.' => '', 'Defines the next possible states for customer tickets in the customer interface.' => '', 'Shows the enabled ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' => '', 'Shows all the articles of the ticket (expanded) in the customer zoom view.' => '', 'Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.' => '', 'Defines the default agent name in the ticket zoom view of the customer interface.' => '', 'Maximum number of tickets to be displayed in the result of a search in the customer interface.' => '', 'Number of tickets to be displayed in each page of a search result in the customer interface.' => '', 'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' => '', 'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' => '', 'Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".' => '', 'If enabled, the customer can search for tickets in all services (regardless what services are assigned to the customer).' => '', 'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' => '', 'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' => '', 'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' => '', 'Default queue ID used by the system in the agent interface.' => 'Zadani ID repa koji koristi sustav u sučelju zaposlenika.', 'Default ticket ID used by the system in the agent interface.' => 'Zadani ID kartice koji koristi sustav u sučelju operatera.', 'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' => '', 'Default ticket ID used by the system in the customer interface.' => 'Zadani ID kartice koji koristi sustav u korisničkom sučelju.', 'Module to generate html OpenSearch profile for short ticket search in the customer interface.' => '', 'Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.' => '', 'Sets the default subject for notes added in the ticket move screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket move screen of the agent interface.' => '', 'Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".' => '', 'Set the limit of tickets that will be executed on a single genericagent job execution.' => '', 'Allows generic agent to execute custom modules.' => '', 'Unlock tickets whenever a note is added and the owner is out of office.' => '', 'Include unknown customers in ticket filter.' => '', 'List of all ticket events to be displayed in the GUI.' => '', 'List of all article events to be displayed in the GUI.' => '', 'List of all queue events to be displayed in the GUI.' => '', 'Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.' => '', 'Ignores not ticket related attributes.' => '', 'Transport selection for ticket notifications. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' => '"ACL" modul koji dozvoljava da nadređene kartice budu zatvorene samo ako su već zatvorene sve podređene kartice ("Status" pokazuje koji statusi nisu dostupni za karticu roditelj dok se ne zatvore sve kartice djeca).', 'Default ACL values for ticket actions.' => 'Zadani ACL vrijednosti za akcije kartice.', 'Defines which items are available in first level of the ACL structure.' => '', 'Defines which items are available in second level of the ACL structure.' => '', 'Defines which items are available for \'Action\' in third level of the ACL structure.' => '', 'Cache time in seconds for the DB ACL backend.' => '', 'If enabled debugging information for ACLs is logged.' => '', 'Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.' => '', 'Maximal auto email responses to own email-address a day (Loop-Protection).' => '', 'Maximal auto email responses to own email-address a day, configurable by email address (Loop-Protection).' => '', 'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' => '', 'The maximum number of mails fetched at once before reconnecting to the server.' => '', 'Default loop protection module.' => 'Zadani modul zaštite od petlje', 'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' => '', 'Converts HTML mails into text messages.' => 'Pretvara HTML poruke u tekstualne poruke.', 'Specifies user id of the postmaster data base.' => '', 'Defines the postmaster default queue.' => '', 'Defines the default priority of new tickets.' => 'Određuje zadani prioritet za nove karticue.', 'Defines the default state of new tickets.' => 'Određuje zadani status novih kartice.', 'Defines the state of a ticket if it gets a follow-up.' => '', 'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' => '', 'Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.' => '', 'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' => '', 'Defines the number of header fields in frontend modules for add and update postmaster filters. It can be up to 99 fields.' => '', 'Indicates if a bounce e-mail should always be treated as normal follow-up.' => '', 'Defines all the X-headers that should be scanned.' => 'Određuje sva X-zaglavlja koja treba skenirati.', 'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' => '', 'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' => '', 'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' => '', 'Defines the sender for rejected emails.' => '', 'Defines the subject for rejected emails.' => 'Određuje temu za odbačene poruke.', 'Defines the body text for rejected emails.' => 'Određuje telo teksta za odbačene poruke.', 'Module to use database filter storage.' => '', 'Module to check if arrived emails should be marked as internal (because of original forwarded internal email). IsVisibleForCustomer and SenderType define the values for the arrived email/article.' => '', 'Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the \'NumberRegExp\' expression will be used as the ticket number value.' => '', 'Module to filter encrypted bodies of incoming messages.' => '', 'Module to fetch customer users SMIME certificates of incoming messages.' => '', 'Module to check if a incoming e-mail message is bounce.' => '', 'Module used to detect if attachments are present.' => '', 'Executes follow-up checks on OTRS Header \'X-OTRS-Bounce\'.' => '', 'Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.' => '', 'Executes follow-up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' => '', 'Executes follow-up checks on email body for mails that don\'t have a ticket number in the subject.' => '', 'Executes follow-up checks on attachment contents for mails that don\'t have a ticket number in the subject.' => '', 'Executes follow-up checks on the raw source email for mails that don\'t have a ticket number in the subject.' => '', 'Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module.' => '', 'Controls if CustomerID is automatically copied from the sender address for unknown customers.' => '', 'If this regex matches, no message will be send by the autoresponder.' => '', 'If this option is enabled, tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is not enabled, no autoresponses will be sent.' => '', 'Links 2 tickets with a "Normal" type link.' => '', 'Links 2 tickets with a "ParentChild" type link.' => '', 'Defines, which tickets of which ticket state types should not be listed in linked ticket lists.' => '', 'For these state types the ticket numbers are striked through in the link table.' => '', 'Module to generate ticket statistics.' => '', 'Determines if the statistics module may generate ticket lists.' => '', 'Module to generate accounted time ticket statistics.' => '', 'Module to generate ticket solution and response time statistics.' => '', 'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' => '', 'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' => '', 'The maximal number of articles expanded on a single page in AgentTicketZoom.' => '', 'The maximal number of articles shown on a single page in AgentTicketZoom.' => '', 'Show article as rich text even if rich text writing is disabled.' => '', 'Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview. Please note: setting \'Active\' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user\'s behalf. Use \'PreferenceGroup\' to control in which area these settings should be shown in the user interface.' => '', 'Dynamic fields shown in the ticket close screen of the agent interface.' => '', 'Dynamic fields shown in the ticket compose screen of the agent interface.' => '', 'Dynamic fields shown in the ticket email screen of the agent interface.' => '', 'Dynamic fields shown in the ticket free text screen of the agent interface.' => '', 'Dynamic fields shown in the ticket forward screen of the agent interface.' => '', 'Dynamic fields shown in the email outbound screen of the agent interface.' => '', 'Dynamic fields shown in the ticket move screen of the agent interface.' => '', 'Dynamic fields shown in the ticket note screen of the agent interface.' => '', 'Dynamic fields shown in the ticket owner screen of the agent interface.' => '', 'Dynamic fields shown in the ticket pending screen of the agent interface.' => '', 'Dynamic fields shown in the ticket phone screen of the agent interface.' => '', 'Dynamic fields shown in the ticket phone inbound screen of the agent interface.' => '', 'Dynamic fields shown in the ticket phone outbound screen of the agent interface.' => '', 'Dynamic fields shown in the ticket priority screen of the agent interface.' => '', 'Dynamic fields shown in the ticket responsible screen of the agent interface.' => '', 'Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.' => '', 'Dynamic fields shown in the ticket small format overview screen of the agent interface.' => '', 'Dynamic fields shown in the ticket medium format overview screen of the agent interface.' => '', 'Dynamic fields shown in the ticket preview format overview screen of the agent interface.' => '', 'Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface.' => '', 'AgentTicketZoom widget that displays ticket data in the side bar.' => '', 'AgentTicketZoom widget that displays customer information for the ticket in the side bar.' => '', 'AgentTicketZoom widget that displays a table of objects linked to the ticket.' => '', 'Dynamic fields shown in the ticket zoom screen of the customer interface.' => '', 'Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.' => '', 'Dynamic fields shown in the ticket print screen of the agent interface.' => '', 'Dynamic fields shown in the ticket print screen of the customer interface.' => '', 'Dynamic fields shown in the ticket search screen of the agent interface.' => '', 'Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case \'X\', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: \'a text\', Dropdown: \'1\', Date/Time: \'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;\' and or \'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7\';.' => '', 'Dynamic Fields used to export the search result in CSV format.' => '', 'Dynamic fields shown in the ticket search screen of the customer interface.' => '', 'Dynamic fields shown in the ticket search overview results screen of the customer interface.' => '', 'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' => '', 'Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".' => '', 'Defines the list of types for templates.' => '', 'List of default Standard Templates which are assigned automatically to new Queues upon creation.' => '', 'General ticket data shown in the ticket overviews (fall-back). Note that TicketNumber can not be disabled, because it is necessary.' => '', 'Columns that can be filtered in the status view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the queue view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the responsible view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the watch view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the ticket search result view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Columns that can be filtered in the service view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' => '', 'Frontend module registration (disable AgentTicketService link if Ticket Service feature is not used).' => '', 'Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.' => '', 'Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.' => '', 'Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.' => '', 'Whether or not to collect meta information from articles using filters configured in Ticket::Frontend::ZoomCollectMetaFilters.' => '', 'Defines a filter to collect CVE numbers from article texts in AgentTicketZoom. The results will be displayed in a meta box next to the article. Fill in URLPreview if you would like to see a preview when moving your mouse cursor above the link element. This could be the same URL as in URL, but also an alternate one. Please note that some websites deny being displayed within an iframe (e.g. Google) and thus won\'t work with the preview mode.' => '', 'Sets the default link type of split tickets in the agent interface.' => '', 'Defines available article actions for Internal articles.' => '', 'Defines available article actions for Phone articles.' => '', 'Defines available article actions for Email articles.' => '', 'Defines available article actions for Chat articles.' => '', 'Defines available article actions for invalid articles.' => '', 'Disables the redirection to the last screen overview / dashboard after a ticket is closed.' => '', 'Defines the default queue for new tickets in the agent interface.' => '', # XML Definition: Kernel/Config/Files/XML/Znuny.xml 'Access package repositories via HTTP or HTTPS.' => '', 'URL to the OTRS cloud service proxy service. The http or https prefix will be added, depending on SysConfig option \'PackageRepositoryURLSchema\'.' => '', 'Enables/disables the Znuny package verification. If disabled, all packages are shown as verified. It\'s still recommended to use only verified packages.' => '', 'Screens for which it is possible to enable or disable dynamic fields.' => '', 'Screens for which it is possible to enable or disable default columns.' => '', 'Mapping of Ticket::Generic invoker name (key) to list of fields (content) whose values will be base-64 encoded. Fields have to be given in the following form: Field1->Field2;Field3->Field4->Field5;Field6. So a nested data structure can be given by connecting the fields with \'->\'. Content of different fields can be given by separating those fields by \';\'.' => '', 'Mapping of Ticket::Generic invoker name (key) to list of fields (content) which will be removed from the request. Fields have to be given in the following form: Field1->Field2;Field3->Field4->Field5;Field6. So a nested data structure can be given by connecting the fields with \'->\'. Different fields can be omitted by separating them by \';\'.' => '', 'Maximum number of parallel instances when using OTRS_AsynchronousInvokerExecution in invoker Ticket::Generic.' => '', 'Enables support for huge XML data in load_xml calls of CPAN library XML::LibXML. This should only be enabled if absolutely needed. Disabling this option (default) protects against denial of service through entity expansion attacks. Before enabling this option ensure that alternative measures to protect the application against this type of attack have been taken.' => '', 'Shows a link in the menu to create a unit test for the current ticket.' => '', 'Shows a link in the menu to create and send a unit test for the current ticket.' => '', 'Dynamic field backend registration.' => '', 'Frontend module for the agent interface that provides the AJAX interface for the web service dynamic field backends.' => '', 'Frontend module for the customer interface that provides the AJAX interface for the web service dynamic field backends.' => '', 'Ticket event module that stores values of the selected web service record into the configured additional dynamic fields.' => '', 'It might happen that a dynamic field of type WebserviceDropdown or WebserviceMultiselect will be set to a value fetched from a configured web service table but the web service record will not have a value set in the field that is configured as displayed value. Enable this setting to hide those dynamic fields in the ticket information widget of AgentTicketZoom so that they will not be shown as empty.' => '', 'Mapping for field values received from form. This setting is necessary for the correct identification of the form fields. Key means value type, value means possible representation in views.' => '', 'Mapping for field values received from form which have multiple values. This setting is needed when the view shows the values of a particular field in a custom way (e.g. selectable customer user in ticket creation view). This setting is always respected first. There is also the possibility to specify an order for checking fields. (Field of customer user in ticket creation view can be saved as CustomerUser or just simple e-mail. First we need to check if CustomerKey is present (CustomerKey -> ID of CustomerUser). If not, then simply take plain text (CustomerTicketText -> E-mail)).' => '', 'Options and default field set for attributes. Values of this setting will always be passed as simple form value without possibility to further configure it in AdminDynamicField view. The keys with which the form values will be sent to the invoker can be edited in the "Default" section of this setting.' => '', 'Options and default field set for selectable attributes. Values which will be passed to invoker (ID or Name or both) can be configured in AdminDynamicField view. The keys with which the form values (ID or Name) will be sent to the invoker can be edited in the "Default" section of this setting. Example usage for field Queue: Field with selected ID and Name will send QueueID = 3 and Queue = Raw.' => '', 'Template for the out-of-office message shown to the user in the frontend. Placeholders for out-of-office information can be used via ###PlaceholderName###. Possible placeholders are: StartYear, StartMonth, StartDay, EndYear, EndMonth, EndDay, DaysRemaining.' => '', 'Message that will be shown if the agent is currently logged in.' => '', 'Message that will be shown if the agent is currently logged out.' => '', 'Assignment between action and attributes.' => '', 'Possible types for agent interface.' => '', 'Possible types for customer interface.' => '', 'Assignment between type and icon.' => '', 'List of actions that will be ignored.' => '', 'List of sub-actions that will be ignored.' => '', 'Registers a user preferences module for LastViewsLimit.' => '', 'Registers a user preferences module for LastViewsPosition.' => '', 'Registers a user preferences module for LastViewsType.' => '', 'Pre-application module to store the current view.' => '', 'Domains accessed through WebUserAgent module for which no proxy should be used. Separate domains by semicolon.' => '', 'User agent string to use for the WebUserAgent module. Leave empty to use the default user agent string.' => '', 'Agent recipient information which will be passed to the web service.' => '', 'Customer recipient information which will be passed to the web service.' => '', 'Parameter name for additional recipients.' => '', 'Shows only valid dynamic fields in screen configuration (AdminDynamicFieldScreenConfiguration) if enabled.' => '', 'Shows only valid dynamic fields in dynamic field export selection (AdminDynamicFieldConfigurationImportExport) if enabled.' => '', 'Config keys and their action to activate dynamic fields in different screens, grouped by object type.' => '', 'Dynamic field screen config keys and their action for all screens that don\'t allow dynamic fields to be mandatory.' => '', 'Frontend module registration for the admin interface.' => '', 'The user\'s Mattermost username.' => '', 'Loader module registration for the admin interface.' => '', 'Adds ticket attribute relations based on CSV/Excel data.' => '', 'Available/allowed actions for ticket attribute relations.' => '', 'Always adds empty values to the ticket attribute relations so that it is not needed to add them to the CSV/Excel data.' => '', 'Triggers event \'TicketAllChildrenClosed\' if all child tickets of a parent ticket have been closed/merged/removed.' => '', 'Ticket event module which sends new ticket notifications even for tickets without articles.' => '', 'Name of the dynamic field in which the attachment file IDs of the transition will be stored.' => '', 'Keep dynamic field attachments after each transition.' => '', 'Format string for output of attachments in the selection list. "%1$d": article number; "%2$s": filename; "%3$s": translated object type (e.g. Article => Artikel); "%4$s": translated attachment label (e.g. "Anhang").' => '', 'Sets the service in the ticket bulk screen in the agent interface (Ticket::Service needs to be enabled).' => '', 'Dynamic fields shown in the ticket bulk screen of the agent interface.' => '', 'This configuration defines if a dynamic field has to be checked in the agent ticket bulk view to get set for each ticket. This prevents unwanted overwrite of dynamic field values with their default or even empty values.' => '', 'Default format for export files.' => '', 'Separator for exported CSV files.' => '', 'Quoting character for exported CSV files.' => '', 'Handles changes to data of modules which use the DBCRUD base module.' => '', 'Cache settings for DBCRUD modules (default: 1 day).' => '', 'Displays notifications for missing and expired OAuth2 tokens.' => '', 'Authentication type for sendmail module. If \'OAuth2 token\' has been selected, SendmailModule::OAuth2TokenConfigName must also be configured.' => '', 'Name of the OAuth2 token configuration to use for sending mails if \'OAuth2 token\' was configured in SendmailModule::AuthenticationType.' => '', 'Hosts that need a separate info about authentication method and token (instead of both in one line). Most commonly needed for Office 365 and Outlook.' => '', 'This option enables a dropdown which will be displayed instead of the time unit input field.' => '', 'Defines the default ticket attribute for ticket sorting in the owner view of the agent interface.' => '', 'Defines the default ticket order in the owner view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Columns that can be filtered in the owner view of the agent interface. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' => '', 'Agent interface notification module to see the number of tickets an agent is owner for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Defines the next possible ticket states for calendar based tickets.' => '', 'Defines the default next state.' => '', 'Defines the default ticket priority for calendar based tickets.' => '', 'Defines if the processes should be displayed in TreeView.' => '', 'Enables calendar based ticket creation feature only for the listed groups.' => '', 'Defines the default ticket title for calendar based tickets.' => '', 'Defines the default ticket body for calendar based tickets.' => '', 'Defines the default article channel name for calendar based tickets.' => '', 'Defines the default visibility of articles for calendar based tickets.' => '', 'Defines the default sender type for calendar based tickets.' => '', 'Defines the default from for calendar based tickets.' => '', 'Defines the default history type for calendar based tickets.' => '', 'Defines the default history comment for calendar based tickets.' => '', 'Defines the default content type for calendar based tickets.' => '', 'Threshold (in minutes) for catching up with ticket creation for appointments. Tickets for due appointments will only be created if their planned creation date is not older than the configured amount of minutes. This prevents creation of tickets for e. g. recurring appointments if the ticket creation will be executed some time later.' => '', 'Creates the calendar-based tickets regularly.' => '', 'Cleans up the calendar-based tickets regularly.' => '', 'Maximum number of quoted lines to be added to forwarded messages.' => '', 'Re-indexes S/MIME certificate folders. Note: S/MIME needs to be enabled in SysConfig.' => '', 'Maximum length of displayed attachment filenames in the article preview of ticket zoom view.' => '', 'General settings for autocompletion in rich text editor.' => '', 'Rich text editor configuration for autocompletion module.' => '', 'Rich text editor configuration for autocompletion module to support templates.' => '', 'Defines which notifications about mentions should be sent.' => '', 'Defines if the toolbar mention icon should count mentions.' => '', 'These groups won\'t be selectable to be mentioned.' => '', 'Limits number of users (per article) that will be marked as mentioned and be notified. Users (and users from mentioned groups) that exceed this limit will silently be ignored.' => '', 'Frontend registration of triggers for mention plugin of CKEditor.' => '', 'Frontend registration of input/output templates for mention plugin of CKEditor.' => '', 'Event handler for mentions.' => '', 'Parameters for the dashboard backend of the last mention widget.' => '', 'Agent interface notification module to show the number of mentions.' => '', 'Module to grant access to the mentioned agents of a ticket.' => '', 'Mapping of non-standard time zones to official ones.' => '', 'Start date (YYYYMMDD) of the range to use when parsing ICS files. The used CPAN module iCal::Parser needs this to be able to parse ICS files with events in a year before the current one. The end date of the range is automatically set to 10 years in the future from the time of parsing/execution.' => '', 'Define a mapping between variables of the customer company data (keys) and dynamic fields of a ticket (values). The purpose is to store customer company data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn\'t be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerCompany setting.' => '', 'This event module stores attributes from customer companies in ticket dynamic fields. Please see DynamicFieldFromCustomerCompany::Mapping setting for how to configure the mapping.' => '', 'Required permissions to use the NoteToLinkedTicket screen in the agent interface.' => '', 'Sets the state of the selected linked ticket in the NoteToLinkedTicket screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note in the NoteToLinkedTicket screen of the agent interface.' => '', 'Activates the selection if a note in NoteToLinkedTicket screen should be created in this origin ticket.' => '', 'Defines the default value if a note in NoteToLinkedTicket screen should be created in this origin ticket.' => '', 'Sets the default subject for notes added in the NoteToLinkedTicket screen of the agent interface.' => '', 'Sets the default body text for notes added in the NoteToLinkedTicket screen of the agent interface.' => '', 'Allows adding notes in the NoteToLinkedTicket screen of the agent interface.' => '', 'Sets if a note in NoteToLinkedTicket screen must be filled in by the agent.' => '', 'Defines the history type for the NoteToLinkedTicket screen, which will be used for ticket history in the agent interface.' => '', 'Defines the history comment for the NoteToLinkedTicket screen, which will be used for ticket history in the agent interface.' => '', 'Defines if the note in the NoteToLinkedTicket screen of the agent interface is visible for the customer by default.' => '', 'Sets the ticket type in the NoteToLinkedTicket screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the service in the NoteToLinkedTicket screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the queue in the NoteToLinkedTicket screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the NoteToLinkedTicket screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the NoteToLinkedTicket screen of the agent interface.' => '', 'Sets the state of a ticket in the NoteToLinkedTicket screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note in the NoteToLinkedTicket screen of the agent interface.' => '', 'Shows the ticket priority options in the NoteToLinkedTicket screen of the agent interface.' => '', 'Defines the default ticket priority in the NoteToLinkedTicket screen of the agent interface.' => '', 'Shows the title field in the NoteToLinkedTicket screen of the agent interface.' => '', # XML Definition: scripts/database/initial_insert.xml 'invalid-temporarily' => 'neispravno-privremeno', 'Group for default access.' => '', 'Group of all administrators.' => '', 'Group for statistics access.' => '', 'new' => 'novo', 'All new state types (default: viewable).' => '', 'open' => 'otvoreni', 'All open state types (default: viewable).' => '', 'closed' => 'zatvoreni', 'All closed state types (default: not viewable).' => '', 'pending reminder' => 'podsjetnik čekanja', 'All \'pending reminder\' state types (default: viewable).' => '', 'pending auto' => 'automatsko čekanje', 'All \'pending auto *\' state types (default: viewable).' => '', 'removed' => 'uklonjeni', 'All \'removed\' state types (default: not viewable).' => '', 'merged' => 'objedinjeno', 'State type for merged tickets (default: not viewable).' => '', 'New ticket created by customer.' => '', 'closed successful' => 'zatvoreno kao riješeno (uspješno)', 'Ticket is closed successful.' => '', 'closed unsuccessful' => 'zatvoreno kao neuspješno (neriješeno)', 'Ticket is closed unsuccessful.' => '', 'Open tickets.' => '', 'Customer removed ticket.' => '', 'Ticket is pending for agent reminder.' => '', 'pending auto close+' => 'čekanje na automatsko zatvaranje+', 'Ticket is pending for automatic close.' => '', 'pending auto close-' => 'čekanje na automatsko zatvaranje-', 'State for merged tickets.' => '', 'system standard salutation (en)' => '', 'Standard Salutation.' => '', 'system standard signature (en)' => '', 'Standard Signature.' => '', 'Standard Address.' => '', 'possible' => 'moguće', 'Follow-ups for closed tickets are possible. Ticket will be reopened.' => '', 'reject' => 'odbaci', 'Follow-ups for closed tickets are not possible. No new ticket will be created.' => '', 'new ticket' => '', 'Follow-ups for closed tickets are not possible. A new ticket will be created.' => '', 'Postmaster queue.' => '', 'All default incoming tickets.' => '', 'All junk tickets.' => '', 'All misc tickets.' => '', 'auto reply' => '', 'Automatic reply which will be sent out after a new ticket has been created.' => '', 'auto reject' => '', 'Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").' => '', 'auto follow up' => '', 'Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").' => '', 'auto reply/new ticket' => '', 'Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").' => '', 'auto remove' => '', 'Auto remove will be sent out after a customer removed the request.' => '', 'default reply (after new ticket has been created)' => '', 'default reject (after follow-up and rejected of a closed ticket)' => '', 'default follow-up (after a ticket follow-up has been added)' => '', 'default reject/new ticket created (after closed follow-up with new ticket creation)' => '', 'Unclassified' => '', '1 very low' => '1 vrlo nizak', '2 low' => '2 nizak', '3 normal' => '3 normalan', '4 high' => '4 visok', '5 very high' => '5 vrlo visok', 'unlock' => 'otklj.', 'lock' => 'zaklj.', 'tmp_lock' => '', 'agent' => 'operater', 'system' => 'sustav', 'customer' => 'korisnik', 'Ticket create notification' => '', 'You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".' => '', 'Ticket follow-up notification (unlocked)' => '', 'You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".' => '', 'Ticket follow-up notification (locked)' => '', 'You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.' => '', 'Ticket lock timeout notification' => 'Obavijest o istjecanju zaključane kartice', 'You will receive a notification as soon as a ticket owned by you is automatically unlocked.' => '', 'Ticket owner update notification' => '', 'Ticket responsible update notification' => '', 'Ticket new note notification' => '', 'Ticket queue update notification' => '', 'You will receive a notification if a ticket is moved into one of your "My Queues".' => '', 'Ticket pending reminder notification (locked)' => '', 'Ticket pending reminder notification (unlocked)' => '', 'Ticket escalation notification' => '', 'Ticket escalation warning notification' => '', 'Ticket service update notification' => '', 'You will receive a notification if a ticket\'s service is changed to one of your "My Services".' => '', 'Appointment reminder notification' => '', 'You will receive a notification each time a reminder time is reached for one of your appointments.' => '', 'Ticket email delivery failure notification' => '', 'Mention notification' => '', # JS File: var/httpd/htdocs/js/Core.AJAX.js 'Error during AJAX communication. Status: %s, Error: %s' => '', 'This window must be called from compose window.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.ACL.js 'Add all' => '', 'An item with this name is already present.' => '', 'This item still contains sub items. Are you sure you want to remove this item including its sub items?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.AppointmentCalendar.Manage.js 'More' => 'Više', 'Less' => 'Manje', 'Press Ctrl+C (Cmd+C) to copy to clipboard' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.Attachment.js 'Delete this Attachment' => 'Obriši ovaj privitak', 'Deleting attachment...' => 'Privitak se briše...', 'There was an error deleting the attachment. Please check the logs for more information.' => '', 'Attachment was deleted successfully.' => 'Privitak uspješno obrisan', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.DynamicField.js 'Do you really want to delete this dynamic field? ALL associated data will be LOST!' => '', 'Delete field' => 'Obriši polje', 'Deleting the field and its data. This may take a while...' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericAgent.js 'Remove this dynamic field' => '', 'Remove selection' => 'Ukloni odabir', 'Do you really want to delete this generic agent job?' => '', 'Delete this Event Trigger' => '', 'Duplicate event.' => '', 'This event is already attached to the job, Please use a different one.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceDebugger.js 'An error occurred during communication.' => '', 'Request Details' => 'Zahtjevi podrobnije', 'Request Details for Communication ID' => '', 'Show or hide the content.' => 'Prikaži ili sakrij sadržaj.', 'Clear debug log' => 'Očisti debug log', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceErrorHandling.js 'Delete error handling module' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceInvoker.js 'It is not possible to add a new event trigger because the event is not set.' => '', 'Delete this Invoker' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceInvokerEvent.js 'Sorry, the only existing condition can\'t be removed.' => '', 'Sorry, the only existing field can\'t be removed.' => '', 'Delete conditions' => 'Obriši uvjete', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceMapping.js 'Mapping for Key %s' => '', 'Mapping for Key' => '', 'Delete this Key Mapping' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceOperation.js 'Delete this Operation' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.GenericInterfaceWebservice.js 'Clone web service' => '', 'Delete operation' => '', 'Delete invoker' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.Group.js 'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' => 'UPOZORENJE: Ako promijenite ime grupe \'admin\' prije adekvatnog podešavanja u SysConfig-u, izgubit ćete pristup administratorskom sučelju! Ako se to dogodi, vratite ime grupe u "admin" SQL naredbom.', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.MailAccount.js 'Delete this Mail Account' => '', 'Deleting the mail account and its data. This may take a while...' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.NotificationEvent.js 'Do you really want to delete this notification language?' => '', 'Do you really want to delete this notification?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.OAuth2TokenManagement.js 'Do you really want to delete this token and its configuration?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.PGP.js 'Do you really want to delete this key?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.PackageManager.js 'There is a package upgrade process running, click here to see status information about the upgrade progress.' => '', 'A package upgrade was recently finished. Click here to see the results.' => '', 'No response from get package upgrade result.' => '', 'Update all packages' => '', 'Dismiss' => '', 'Update All Packages' => '', 'No response from package upgrade all.' => '', 'Currently not possible' => '', 'This is currently disabled because of an ongoing package upgrade.' => '', 'This option is currently disabled because the OTRS Daemon is not running.' => '', 'Are you sure you want to update all installed packages?' => '', 'No response from get package upgrade run status.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.PostMasterFilter.js 'Delete this PostMasterFilter' => 'Obriši ovaj PostMaster Filter', 'Deleting the postmaster filter and its data. This may take a while...' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.ProcessManagement.Canvas.js 'Remove Entity from canvas' => '', 'No TransitionActions assigned.' => '', 'No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.' => '', 'This Activity cannot be deleted because it is the Start Activity.' => '', 'Remove the Transition from this Process' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.ProcessManagement.js 'As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?' => '', 'Delete Entity' => '', 'This Activity is already used in the Process. You cannot add it twice!' => '', 'Error during AJAX communication' => 'Pogreška prilikom AJAX komunikacije', 'An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.' => '', 'This Transition is already used for this Activity. You cannot use it twice!' => '', 'This TransitionAction is already used in this Path. You cannot use it twice!' => '', 'Hide EntityIDs' => '', 'Edit Field Details' => '', 'Customer interface does not support articles not visible for customers.' => '', 'Sorry, the only existing parameter can\'t be removed.' => '', 'Are you sure you want to overwrite the config parameters?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.SMIME.js 'Do you really want to delete this certificate?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.SupportDataCollector.js 'Sending Update...' => '', 'Support Data information was successfully sent.' => '', 'Was not possible to send Support Data information.' => '', 'Update Result' => '', 'Generating...' => '', 'It was not possible to generate the Support Bundle.' => '', 'Generate Result' => '', 'Support Bundle' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.SysConfig.Entity.js 'It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.' => '', 'Cannot proceed' => '', 'Update manually' => '', 'You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing \'update manually\'.' => '', 'Save and update automatically' => '', 'Don\'t save, update manually' => '', 'The item you\'re currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you\'re unsure what to do next, please contact your system administrator.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.SystemConfiguration.js 'Loading...' => 'Učitavanje...', 'Search the System Configuration' => '', 'Please enter at least one search word to find anything.' => '', 'Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.' => '', 'Deploy' => '', 'The deployment is already running.' => '', 'Deployment successful. You\'re being redirected...' => '', 'There was an error. Please save all settings you are editing and check the logs for more information.' => '', 'Reset option is required!' => '', 'By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?' => '', 'Keys with values can\'t be renamed. Please remove this key/value pair instead and re-add it afterwards.' => '', 'Unlock setting.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.SystemMaintenance.js 'Do you really want to delete this scheduled system maintenance?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Admin.Template.js 'Delete this Template' => '', 'Deleting the template and its data. This may take a while...' => '', # JS File: var/httpd/htdocs/js/Core.Agent.AppointmentCalendar.js 'Jump' => '', 'Timeline Month' => '', 'Timeline Week' => '', 'Timeline Day' => '', 'Previous' => 'Prethodni', 'Resources' => '', 'Su' => 'ne', 'Mo' => 'po', 'Tu' => 'ut', 'We' => 'sr', 'Th' => 'če', 'Fr' => 'pe', 'Sa' => 'su', 'This is a repeating appointment' => '', 'Would you like to edit just this occurrence or all occurrences?' => '', 'All occurrences' => '', 'Just this occurrence' => '', 'Too many active calendars' => '', 'Please either turn some off first or increase the limit in configuration.' => '', 'Restore default settings' => '', 'Are you sure you want to delete this appointment? This operation cannot be undone.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.CustomerSearch.js 'First select a customer user, then select a customer ID to assign to this ticket.' => '', 'Duplicated entry' => '', 'It is going to be deleted from the field, please try again.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.CustomerUserAddressBook.js 'Please enter at least one search value or * to find anything.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Daemon.js 'Information about the OTRS Daemon' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Dashboard.js 'Please check the fields marked as red for valid inputs.' => '', 'month' => 'mjesec', 'Remove active filters for this widget.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.LinkObject.SearchForm.js 'Please wait...' => '', 'Searching for linkable objects. This may take a while...' => '', # JS File: var/httpd/htdocs/js/Core.Agent.LinkObject.js 'Do you really want to delete this link?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Login.js 'Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.' => '', 'Do not show this warning again.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Preferences.js 'Sorry, but you can\'t disable all methods for notifications marked as mandatory.' => '', 'Sorry, but you can\'t disable all methods for this notification.' => '', 'Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.' => '', 'An unknown error occurred. Please contact the administrator.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Responsive.js 'Switch to desktop mode' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Search.js 'Please remove the following words from your search as they cannot be searched for:' => '', # JS File: var/httpd/htdocs/js/Core.Agent.SharedSecretGenerator.js 'Generate' => '', # JS File: var/httpd/htdocs/js/Core.Agent.SortedTree.js 'This element has children elements and can currently not be removed.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.Statistics.js 'Do you really want to delete this statistic?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.TicketAction.js 'Select a customer ID to assign to this ticket' => '', 'Do you really want to continue?' => '', # JS File: var/httpd/htdocs/js/Core.Agent.TicketBulk.js ' ...and %s more' => '', ' ...show less' => '...prikaži manje', # JS File: var/httpd/htdocs/js/Core.Agent.TicketFormDraft.js 'Add new draft' => '', 'Delete draft' => '', 'There are no more drafts available.' => '', 'It was not possible to delete this draft.' => '', # JS File: var/httpd/htdocs/js/Core.Agent.TicketZoom.js 'Article filter' => 'Filtar za članke', 'Apply' => 'Primjeni', 'Event Type Filter' => '', # JS File: var/httpd/htdocs/js/Core.Agent.js 'Slide the navigation bar' => '', 'Please turn off Compatibility Mode in Internet Explorer!' => '', 'Find out more' => '', # JS File: var/httpd/htdocs/js/Core.App.Responsive.js 'Switch to mobile mode' => '', # JS File: var/httpd/htdocs/js/Core.App.js 'Error: Browser Check failed!' => '', 'Reload page' => 'Ponovo učitaj stranicu', 'Reload page (%ss)' => 'Ponovo učitaj stranicu (%s)', # JS File: var/httpd/htdocs/js/Core.Debug.js 'Namespace %s could not be initialized, because %s could not be found.' => '', # JS File: var/httpd/htdocs/js/Core.Exception.js 'An error occurred! Please check the browser error log for more details!' => '', # JS File: var/httpd/htdocs/js/Core.Form.Validate.js 'One or more errors occurred!' => 'Dogodila se jedna ili više grešaka!', # JS File: var/httpd/htdocs/js/Core.Installer.js 'Mail check successful.' => 'Uspješna provjera postavki E-pošte.', 'Error in the mail settings. Please correct and try again.' => 'Greška u postavkama E-pošte. Molimo ispravite i pokušajte ponovo.', # JS File: var/httpd/htdocs/js/Core.SystemConfiguration.js 'Open this node in a new window' => '', 'Please add values for all keys before saving the setting.' => 'Unesite vrijednosti za sve ključeve prije spremanja postavke.', 'The key must not be empty.' => '', 'A key with this name (\'%s\') already exists.' => '', 'Do you really want to revert this setting to its historical value?' => '', # JS File: var/httpd/htdocs/js/Core.UI.Datepicker.js 'Open date selection' => 'Otvori izbor datuma', 'Invalid date (need a future date)!' => 'Neispravan datum (poteban budući datum)!', 'Invalid date (need a past date)!' => 'Neispravan datum (potreban već protekli datum)!', # JS File: var/httpd/htdocs/js/Core.UI.InputFields.js 'Not available' => '', 'and %s more...' => '', 'Show current selection' => '', 'Current selection' => 'Trenutni odabir', 'Clear all' => 'Obriši sve', 'Filters' => 'Filteri', 'Clear search' => '', # JS File: var/httpd/htdocs/js/Core.UI.Popup.js 'If you now leave this page, all open popup windows will be closed, too!' => 'Ako napustite ovu stranicu, svi otvoreni prozori bit će zatvoreni!', 'A popup of this screen is already open. Do you want to close it and load this one instead?' => 'Prikaz ovog ekrana je već otvoren. Želite li zatvoriti i učitati ovaj umjesto njega?', 'Could not open popup window. Please disable any popup blockers for this application.' => 'Nije moguće otvoriti iskačući prozor. Molimo da isključite blokadu iskačućih prozora za ovu aplikaciju.', # JS File: var/httpd/htdocs/js/Core.UI.Table.Sort.js 'Ascending sort applied, ' => '', 'Descending sort applied, ' => '', 'No sort applied, ' => '', 'sorting is disabled' => '', 'activate to apply an ascending sort' => '', 'activate to apply a descending sort' => '', 'activate to remove the sort' => '', # JS File: var/httpd/htdocs/js/Core.UI.Table.js 'Remove the filter' => 'Ukloni filter', # JS File: var/httpd/htdocs/js/Core.UI.TreeSelection.js 'There are currently no elements available to select from.' => '', # JS File: var/httpd/htdocs/js/Core.UI.js 'Please only select one file for upload.' => '', 'Sorry, you can only upload one file here.' => '', 'Sorry, you can only upload %s files.' => '', 'Please only select at most %s files for upload.' => '', 'The following files are not allowed to be uploaded: %s' => '', 'The following files exceed the maximum allowed size per file of %s and were not uploaded: %s' => '', 'The names of the following files exceed the maximum allowed length of %s characters and were not uploaded: %s' => '', 'The following files were already uploaded and have not been uploaded again: %s' => '', 'No space left for the following files: %s' => '', 'Available space %s of %s.' => '', 'Upload information' => '', 'An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.' => '', # JS File: var/httpd/htdocs/js/test/Core.Language.UnitTest.js 'yes' => 'da', 'no' => 'ne', 'This is %s' => 'Ovo je %s', 'Complex %s with %s arguments' => '', # JS File: var/httpd/htdocs/js/thirdparty/nvd3-1.7.1/models/OTRSLineChart.js 'No Data Available.' => '', # JS File: var/httpd/htdocs/js/thirdparty/nvd3-1.7.1/models/OTRSMultiBarChart.js 'Grouped' => '', 'Stacked' => '', # JS File: var/httpd/htdocs/js/thirdparty/nvd3-1.7.1/models/OTRSStackedAreaChart.js 'Stream' => '', 'Expanded' => '', # SysConfig ' Dear Customer, Unfortunately we could not detect a valid ticket number in your subject, so this email can\'t be processed. Please create a new ticket via the customer panel. Thanks for your help! Your Helpdesk Team ' => '', ' (work units)' => '', ' 2 minutes' => ' 2 minute', ' 5 minutes' => ' 5 minuta', ' 7 minutes' => ' 7 minuta', '"Slim" skin which tries to save screen space for power users.' => '', '%s' => '%s', '(UserLogin) Firstname Lastname' => '', '(UserLogin) Lastname Firstname' => '', '(UserLogin) Lastname, Firstname' => '', '0 - Disabled' => '0 - Onemogućeno', '1 - Available' => '1 - Dostupno', '1 - Enabled' => '1 - Omogućeno', '10 Minutes' => '10 minuta', '100 (Expert)' => '100 (Expert)', '15 Minutes' => '15 minuta', '2 - Enabled and required' => '2 - Omogućeno i obavezno', '2 - Enabled and shown by default' => '2 - Omogućeno i prikazano ', '2 - Enabled by default' => '2 - Omogućeno kao zadano', '2 Minutes' => ' 2 minute', '200 (Advanced)' => '200 (Napredno)', '30 Minutes' => '30 minuta', '300 (Beginner)' => '', '5 Minutes' => '5 minuta', 'A TicketWatcher Module.' => '', 'A Website' => '', 'A picture' => '', 'AJAX functions for notification event transport web service.' => '', 'AJAX interface for the web service dynamic field backends.' => '', 'AccountedTime' => '', 'Activation of dynamic fields for screens.' => '', 'ActivityID' => '', 'Add a note to this ticket' => '', 'Add an inbound phone call to this ticket' => '', 'Add an outbound phone call to this ticket' => '', 'Added %s time unit(s), for a total of %s time unit(s).' => '', 'Added email. %s' => '"E-pošta poslana korisniku. %s"', 'Added follow-up to ticket [%s]. %s' => '', 'Added link to ticket "%s".' => 'Poveza na karticu "%s" postavljena.', 'Added note (%s).' => '', 'Added phone call from customer.' => '', 'Added phone call to customer.' => '', 'Added subscription for user "%s".' => 'Pretplata za korisnika "%s" uključena.', 'Added system request (%s).' => '', 'Added web request from customer.' => '', 'Admin' => 'Admininstracija', 'Admin Area.' => '', 'Admin Notification' => 'Administrativne obavijesti', 'Admin configuration dialog for dynamic field types WebserviceDropdown and WebserviceMultiselect' => '', 'Admin modules overview.' => '', 'Admin.' => '', 'Administration' => '', 'Agent Customer Search' => '', 'Agent Customer Search.' => '', 'Agent Name' => '', 'Agent Name + FromSeparator + System Address Display Name' => '', 'Agent Preferences.' => '', 'Agent Statistics.' => '', 'Agent User Search' => '', 'Agent User Search.' => '', 'All CustomerIDs of a customer user.' => '', 'All customer users of a CustomerID' => '', 'All escalated tickets' => 'Sve eskalirani kartice', 'All new tickets, these tickets have not been worked on yet' => 'Sve nove kartice, na njima još nije ništa rađeno', 'All open tickets, these tickets have already been worked on.' => '', 'All tickets with a reminder set where the reminder date has been reached' => 'Sve kartice sa postavljenim podsjetnikom, a datum podsjetnika je dostignut', 'Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".' => '', 'Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".' => '', 'Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".' => '', 'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Always show RichText if available' => '', 'An additional screen to add notes to a linked ticket.' => '', 'Answer' => 'Odgovor', 'Appointment Calendar overview page.' => '', 'Appointment Notifications' => '', 'Appointment edit screen.' => '', 'Appointment list' => '', 'Appointment list.' => '', 'Appointment notifications' => '', 'Arabic (Saudi Arabia)' => '', 'ArticleTree' => '', 'Attachment Name' => '', 'Avatar' => '', 'Based on global RichText setting' => '', 'Bounced to "%s".' => 'Odbijena poruka "%s".', 'Bulgarian' => '', 'Bulk Action' => 'Masovna akcija', 'CSV Separator' => 'CSV rastavni znak', 'Calendar manage screen.' => '', 'Catalan' => '', 'Change password' => 'Promjena lozinke', 'Change queue!' => 'Promjena reda!', 'Change the customer for this ticket' => '', 'Change the free fields for this ticket' => '', 'Change the owner for this ticket' => '', 'Change the priority for this ticket' => '', 'Change the responsible for this ticket' => '', 'Change your avatar image.' => '', 'Change your password and more.' => '', 'Changed SLA to "%s" (%s).' => '', 'Changed archive state to "%s".' => '', 'Changed customer to "%s".' => '', 'Changed dynamic field %s from "%s" to "%s".' => '', 'Changed owner to "%s" (%s).' => '', 'Changed pending time to "%s".' => '', 'Changed priority from "%s" (%s) to "%s" (%s).' => 'Promjenjen prioritet sa "%s" (%s) na "%s" (%s).', 'Changed queue to "%s" (%s) from "%s" (%s).' => '', 'Changed responsible to "%s" (%s).' => '', 'Changed service to "%s" (%s).' => '', 'Changed state from "%s" to "%s".' => '', 'Changed title from "%s" to "%s".' => '', 'Changed type from "%s" (%s) to "%s" (%s).' => '', 'Chat communication channel.' => '', 'Checkbox' => '', 'Child' => 'Podređeno', 'Chinese (Simplified)' => '', 'Chinese (Traditional)' => '', 'Choose for which kind of appointment changes you want to receive notifications.' => '', 'Choose for which kind of ticket changes you want to receive notifications. Please note that you can\'t completely disable notifications marked as mandatory.' => '', 'Choose which notifications you\'d like to receive.' => '', 'Christmas Eve' => '', 'Close' => 'Zatvori', 'Close this ticket' => 'Zatvori karticu', 'Closed tickets (customer user)' => '', 'Closed tickets (customer)' => '', 'Cloud Services' => '', 'Column ticket filters for Ticket Overviews type "Small".' => '', 'Comment2' => '', 'Communication' => '', 'Communication & Notifications' => '', 'Communication Log GUI' => '', 'Communication log limit per page for Communication Log Overview.' => '', 'CommunicationLog Overview Limit' => '', 'Company Status' => '', 'Company Tickets.' => '', 'Compat module for AgentZoom to AgentTicketZoom.' => '', 'Complex' => '', 'Compose' => 'Napiši', 'Configure Processes.' => '', 'Configure and manage ACLs.' => '', 'Configure sending of support data to OTRS Group for improved support.' => '', 'Configure which screen should be shown after a new ticket has been created.' => '', 'Create New process ticket.' => '', 'Create Ticket' => '', 'Create a new calendar appointment linked to this ticket' => '', 'Create a unit test file' => '', 'Create and manage Service Level Agreements (SLAs).' => 'Kreira i upravlja sa SLA.', 'Create and manage agents.' => 'Kreiranje i upravljanje zaposlenima.', 'Create and manage appointment notifications.' => '', 'Create and manage attachments.' => 'Kreiranje i upravljanje prilozima.', 'Create and manage calendars.' => '', 'Create and manage customer users.' => '', 'Create and manage customers.' => 'Kreiranje i upravljanje korisnicima.', 'Create and manage dynamic fields.' => '', 'Create and manage groups.' => 'Kreiranje i upravljanje grupama.', 'Create and manage queues.' => 'Kreiranje i upravljanje redovima.', 'Create and manage responses that are automatically sent.' => 'Kreiranje i upravljanje automatskim odgovorima.', 'Create and manage roles.' => 'Kreiranje i upravljanje ulogama.', 'Create and manage salutations.' => 'Kreiranje i upravljanje pozdravima.', 'Create and manage services.' => 'Kreiranje i upravljanje uslugama.', 'Create and manage signatures.' => 'Kreiranje i upravljanje potpisima.', 'Create and manage templates.' => '', 'Create and manage ticket notifications.' => '', 'Create and manage ticket priorities.' => 'Kreiranje i upravljanje prioritetima kartice.', 'Create and manage ticket states.' => 'Kreiranje i upravljanje statusima kartice.', 'Create and manage ticket types.' => 'Kreiranje i upravljanje tipovima kartice.', 'Create and manage web services.' => '', 'Create new Ticket.' => 'Kreiraj novu karticu.', 'Create new appointment.' => '', 'Create new email ticket and send this out (outbound).' => '', 'Create new email ticket.' => '', 'Create new phone ticket (inbound).' => '', 'Create new phone ticket.' => '', 'Create new process ticket.' => '', 'Create tickets.' => '', 'Created ticket [%s] in "%s" with priority "%s" and state "%s".' => '', 'Creates a unit test file for this ticket and sends it to Znuny.' => '', 'Creates a unit test file for this ticket.' => '', 'Croatian' => '', 'Custom RSS Feed' => '', 'Custom RSS feed.' => '', 'Customer Administration' => '', 'Customer Companies' => 'Korisnikove tvrtke', 'Customer IDs' => '', 'Customer Information Center Search.' => '', 'Customer Information Center search.' => '', 'Customer Information Center.' => '', 'Customer Ticket Print Module.' => '', 'Customer User Administration' => '', 'Customer User Information' => '', 'Customer User Information Center Search.' => '', 'Customer User Information Center search.' => '', 'Customer User Information Center.' => '', 'Customer User-Customer Relations' => '', 'Customer preferences.' => '', 'Customer ticket overview' => '', 'Customer ticket search.' => '', 'Customer ticket zoom' => '', 'Customer user search' => '', 'CustomerID search' => '', 'CustomerName' => '', 'CustomerUser' => '', 'Czech' => '', 'Danish' => '', 'Dashboard overview.' => '', 'Date / Time' => '', 'Default (Slim)' => '', 'Default agent name' => '', 'Default value for NameX' => '', 'Define the queue comment 2.' => '', 'Define the service comment 2.' => '', 'Define the sla comment 2.' => '', 'Delete this ticket' => '', 'Deleted link to ticket "%s".' => 'Veza na "%s" uklonjena.', 'Deploy and manage OTRS Business Solution™.' => '', 'Detached' => '', 'Determines the strings that will be shown as recipient (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "" shows the names of the queues and for SystemAddress " <>" shows the name and email of the recipient.' => '', 'Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "" shows the names of the queues, and for SystemAddress, " <>" shows the name and email of the recipient.' => '', 'Development' => '', 'Disable cloud services' => '', 'Display communication log entries.' => '', 'Down' => 'Dolje', 'Dropdown' => '', 'Dutch' => '', 'Dynamic Fields Checkbox Backend GUI' => '', 'Dynamic Fields Date Time Backend GUI' => '', 'Dynamic Fields Drop-down Backend GUI' => '', 'Dynamic Fields GUI' => '', 'Dynamic Fields Multiselect Backend GUI' => '', 'Dynamic Fields Overview Limit' => '', 'Dynamic Fields Text Backend GUI' => '', 'Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: \'Key => My Group\', \'Content: Name_X, NameY\'.' => '', 'Dynamic fields limit per page for Dynamic Fields Overview.' => '', 'DynamicField' => '', 'DynamicField_%s' => '', 'E-Mail Outbound' => '', 'Edit Customer Companies.' => '', 'Edit Customer Users.' => '', 'Edit appointment' => '', 'Edit customer company' => '', 'Email Outbound' => '', 'Email Resend' => '', 'Email communication channel.' => '', 'Enabled filters.' => '', 'English (Canada)' => '', 'English (United Kingdom)' => '', 'English (United States)' => '', 'Enroll process for this ticket' => '', 'Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.' => '', 'Escalated Tickets' => 'Eskalirane kartice', 'Escalation view' => 'Pregled eskalacija', 'EscalationTime' => '', 'Estonian' => '', 'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).' => '', 'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' => '', 'Events Ticket Calendar' => '', 'Execute SQL statements.' => 'Izvrši SQL naredbe.', 'External' => '', 'External Link' => '', 'Filter for debugging ACLs. Note: More ticket attributes can be added in the format e.g. .' => '', 'Filter for debugging Transitions. Note: More filters can be added in the format e.g. .' => '', 'Filter incoming emails.' => 'Filtriranje dolaznih poruka.', 'Finnish' => '', 'First Christmas Day' => '', 'First Queue' => '', 'First response time' => '', 'FirstLock' => '', 'FirstResponse' => '', 'FirstResponseDiffInMin' => '', 'FirstResponseInMin' => '', 'Firstname Lastname' => '', 'Firstname Lastname (UserLogin)' => '', 'Forwarded to "%s".' => 'Proslijeđena poruka "%s".', 'Free Fields' => 'Slobodna polja', 'French' => '', 'French (Canada)' => '', 'Frontend' => '', 'Full value' => '', 'Fulltext search' => '', 'Galician' => '', 'Generic Info module.' => '', 'GenericAgent' => '', 'GenericInterface Debugger GUI' => '', 'GenericInterface ErrorHandling GUI' => '', 'GenericInterface Invoker Event GUI' => '', 'GenericInterface Invoker GUI' => '', 'GenericInterface Operation GUI' => '', 'GenericInterface TransportHTTPREST GUI' => '', 'GenericInterface TransportHTTPSOAP GUI' => '', 'GenericInterface Web Service GUI' => '', 'GenericInterface Web Service History GUI' => '', 'GenericInterface Web Service Mapping GUI' => '', 'German' => '', 'Gives customer users group based access to tickets from customer users of the same customer (ticket CustomerID is a CustomerID of the customer user).' => '', 'Global Search Module.' => '', 'Go to dashboard!' => '', 'Good PGP signature.' => '', 'Google Authenticator' => '', 'Graph: Bar Chart' => '', 'Graph: Line Chart' => '', 'Graph: Stacked Area Chart' => '', 'Greek' => '', 'Hebrew' => '', 'High Contrast' => '', 'Hindi' => '', 'Hungarian' => '', 'If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.' => '', 'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.' => '', 'If you\'re going to be out of office, you may wish to let other users know by setting the exact dates of your absence.' => '', 'Import appointments screen.' => '', 'Incoming Phone Call.' => '', 'Indonesian' => '', 'Inline' => '', 'Input' => '', 'Interface language' => 'Jezik sučelja', 'Internal' => '', 'Internal communication channel.' => '', 'International Workers\' Day' => '', 'It was not possible to check the PGP signature, this may be caused by a missing public key or an unsupported algorithm.' => '', 'Italian' => '', 'Ivory' => '', 'Ivory (Slim)' => '', 'Japanese' => '', 'Korean' => '', 'Language' => 'Jezik', 'Large' => 'Krupno', 'Last Mentions' => '', 'Last Screen Overview' => '', 'Last customer subject' => '', 'Last view - limit' => '', 'Last view - position' => '', 'Last view - types' => '', 'Lastname Firstname' => '', 'Lastname Firstname (UserLogin)' => '', 'Lastname, Firstname' => '', 'Lastname, Firstname (UserLogin)' => '', 'LastnameFirstname' => '', 'Latvian' => '', 'Left' => '', 'Link Object' => 'Poveži objekt', 'Link Object.' => '', 'Link agents to groups.' => 'Poveži operatere s gupama.', 'Link agents to roles.' => 'Poveži operatere s ulogama.', 'Link customer users to customers.' => '', 'Link customer users to groups.' => '', 'Link customer users to services.' => '', 'Link customers to groups.' => '', 'Link queues to auto responses.' => 'Poveži redove s automatskim odgovorima.', 'Link roles to groups.' => 'Poveži uloge sa grupama.', 'Link templates to attachments.' => '', 'Link templates to queues.' => '', 'Link this ticket to other objects' => '', 'List view' => '', 'Lithuanian' => '', 'Lock / unlock this ticket' => '', 'Locked Tickets' => 'Zaključane kartice', 'Locked Tickets.' => '', 'Locked ticket.' => 'Kartica zaključana.', 'Logged in users.' => '', 'Logged-In Users' => '', 'Logout of customer panel.' => '', 'Look into a ticket!' => 'Pogledaj sadržaj kartice!', 'Loop protection: no auto-response sent to "%s".' => '', 'Macedonian' => '', 'Mail Accounts' => '', 'Malay' => '', 'Manage Customer User-Customer Relations.' => '', 'Manage OAuth2 tokens and their configurations.' => '', 'Manage OTRS Group cloud services.' => '', 'Manage PGP keys for email encryption.' => '', 'Manage POP3 or IMAP accounts to fetch email from.' => '', 'Manage S/MIME certificates for email encryption.' => '', 'Manage System Configuration Deployments.' => '', 'Manage different calendars.' => '', 'Manage existing sessions.' => 'Upravljanje postojećim sesijama.', 'Manage support data.' => '', 'Manage system files.' => '', 'Manage tasks triggered by event or time based execution.' => '', 'Management of ticket attribute relations.' => '', 'Mark as Spam!' => 'Označi kao Spam!', 'Mark this ticket as junk!' => '', 'Mattermost Username' => '', 'Max. number of articles per page in TicketZoom' => '', 'Medium' => 'Srednje', 'Mentioned in article' => '', 'Mentioned in ticket' => '', 'Mentions.' => '', 'Merge this ticket and all articles into another ticket' => '', 'Merged Ticket (%s/%s) to (%s/%s).' => '', 'Merged Ticket to .' => '', 'Minute' => '', 'Miscellaneous' => '', 'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' => '', 'Multiselect' => '', 'My Queues' => 'Moji redovi', 'My Services' => '', 'My Tickets.' => '', 'My last changed tickets' => '', 'NameX' => '', 'New Ticket' => 'Nova kartica', 'New Tickets' => 'Nove kartice', 'New Window' => '', 'New Year\'s Day' => '', 'New Year\'s Eve' => '', 'New process ticket' => '', 'News' => '', 'News about OTRS releases!' => '', 'No public key found.' => '', 'No valid OpenPGP data found.' => '', 'None' => '', 'Norwegian' => '', 'Notification Settings' => '', 'Notified about response time escalation.' => '', 'Notified about solution time escalation.' => '', 'Notified about update time escalation.' => '', 'Number of displayed tickets' => 'Broj prikazanih kartica', 'OAuth2' => '', 'OAuth2 token' => '', 'OTRS Group Services' => '', 'Open an external link!' => '', 'Open tickets (customer user)' => '', 'Open tickets (customer)' => '', 'Option' => '', 'Other Customers' => '', 'Out Of Office' => '', 'Out Of Office Time' => 'Izvan radnog vremena', 'Out of Office users.' => '', 'Overview Escalated Tickets.' => '', 'Overview Refresh Time' => '', 'Overview of all Tickets per assigned Queue.' => '', 'Overview of all appointments.' => '', 'Overview of all escalated tickets.' => '', 'Overview of all open Tickets.' => 'Pregled svih otvorenih kartica.', 'Overview of all open tickets.' => '', 'Overview of customer tickets.' => '', 'PGP Key' => 'PGP Ključ', 'PGP Key Management' => 'Upravljanje PGP ključevima', 'PGP Keys' => 'PGP ključevi', 'Parent' => 'Nadređeno', 'ParentChild' => '', 'Pending time' => '', 'People' => '', 'Persian' => '', 'Phone Call Inbound' => '', 'Phone Call Outbound' => 'Odlazni telefonski poziv', 'Phone Call.' => '', 'Phone call' => 'Telefonski poziv', 'Phone communication channel.' => '', 'Phone-Ticket' => 'Telefonska kartica', 'Picture Upload' => '', 'Picture upload module.' => '', 'Picture-Upload' => '', 'Plugin search' => '', 'Plugin search module for autocomplete.' => '', 'Polish' => '', 'Portuguese' => '', 'Portuguese (Brasil)' => '', 'PostMaster Filters' => 'PostMaster filtri', 'Print this ticket' => '', 'Priorities' => 'Prioriteti', 'Process Management Activity Dialog GUI' => '', 'Process Management Activity GUI' => '', 'Process Management Path GUI' => '', 'Process Management Transition Action GUI' => '', 'Process Management Transition GUI' => '', 'Process Ticket.' => '', 'ProcessID' => '', 'Processes & Automation' => '', 'Product News' => 'Novosti o proizvodu', 'Provides a matrix overview of the tickets per state per queue' => '', 'Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.' => '', 'Public Calendar' => '', 'Public calendar.' => '', 'Queue view' => 'Pregled reda', 'Refresh interval' => 'Interval osvježavanja', 'Reminder Tickets' => 'Kartice podsjetnika', 'Removed subscription for user "%s".' => 'Pretplata za korisnika "%s" isključena.', 'Reports' => '', 'Resend Ticket Email.' => '', 'Resent email to "%s".' => '', 'Responsible Tickets' => '', 'Responsible Tickets.' => '', 'Right' => '', 'Romanian' => '', 'Running Process Tickets' => '', 'Russian' => '', 'S/MIME Certificates' => 'S/MIME vjerodajnice', 'SMS' => '', 'Schedule a maintenance period.' => '', 'Screen after new ticket' => 'Ekran poslije otvaranja nove kartice', 'Search Customer' => 'Traži korisnika', 'Search Ticket.' => '', 'Search Tickets.' => '', 'Search User' => '', 'Search.' => '', 'Second Christmas Day' => '', 'Second Queue' => '', 'Seconds' => '', 'Select after which period ticket overviews should refresh automatically.' => '', 'Select how many last views should be shown.' => '', 'Select how many tickets should be shown in overviews by default.' => '', 'Select the main interface language.' => '', 'Select the maximum articles per page shown in TicketZoom. System default value will apply when entered empty value.' => '', 'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' => 'Izaberite rastavni znak koji će se koristi u "CSV" datotekama (statistika i pretrage). Ako ne izaberete rastavni znak ovdje, koristit će se zadani rastavni znak za vaš jezik', 'Select where to display the last views.' => '', 'Select which types should be displayed.' => '', 'Select your frontend Theme.' => '', 'Select your personal time zone. All times will be displayed relative to this time zone.' => '', 'Select your preferred layout for the software.' => '', 'Select your preferred theme for OTRS.' => '', 'Send a unit test file' => '', 'Send new outgoing mail from this ticket' => '', 'Send notifications to users.' => 'Pošalji obavijesti korisnicima.', 'Sent "%s" notification to "%s" via "%s".' => '', 'Sent auto follow-up to "%s".' => '', 'Sent auto reject to "%s".' => '', 'Sent auto reply to "%s".' => '', 'Sent email to "%s".' => '', 'Sent email to customer.' => '', 'Sent notification to "%s".' => '', 'Serbian Cyrillic' => '', 'Serbian Latin' => '', 'Service view' => '', 'ServiceView' => '', 'Set a new password by filling in your current password and a new one.' => '', 'Set sender email addresses for this system.' => 'Sistemska adresa pošiljatelja.', 'Set this ticket to pending' => '', 'Shared Secret' => '', 'Show the history for this ticket' => '', 'Show the ticket history' => '', 'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' => '', 'Shows information on how to start OTRS Daemon' => '', 'Shows last mention of tickets.' => '', 'Signature data.' => '', 'Simple' => '', 'Skin' => 'Tema', 'Slovak' => '', 'Slovenian' => '', 'Small' => 'Sitno', 'Snippet' => '', 'Software Package Manager.' => '', 'Solution time' => '', 'SolutionDiffInMin' => '', 'SolutionInMin' => '', 'Some description!' => '', 'Some picture description!' => '', 'Spam' => '', 'Spanish' => '', 'Spanish (Colombia)' => '', 'Spanish (Mexico)' => '', 'Stable' => '', 'Started response time escalation.' => '', 'Started solution time escalation.' => '', 'Started update time escalation.' => '', 'Stat#' => 'Statistika br.', 'States' => 'Status', 'Statistics overview.' => '', 'Status view' => 'Pregled statusa', 'Stopped response time escalation.' => '', 'Stopped solution time escalation.' => '', 'Stopped update time escalation.' => '', 'Support Agent' => '', 'Swahili' => '', 'Swedish' => '', 'System Address Display Name' => '', 'System Configuration Deployment' => '', 'System Configuration Group' => '', 'System Maintenance' => '', 'Textarea' => '', 'Thai' => '', 'The PGP signature is expired.' => '', 'The PGP signature was made by a revoked key, this could mean that the signature is forged.' => '', 'The PGP signature was made by an expired key.' => '', 'The PGP signature with the keyid has not been verified successfully.' => '', 'The PGP signature with the keyid is good.' => '', 'The secret you supplied is invalid. The secret must only contain letters (A-Z, uppercase) and numbers (2-7) and must consist of 16 characters.' => '', 'The value of the From field' => '', 'Theme' => 'Tema', 'This is a Description for Comment on Framework.' => '', 'This is a Description for DynamicField on Framework.' => '', 'This is the default orange - black skin for the customer interface.' => '', 'This is the default orange - black skin.' => '', 'This key is not certified with a trusted signature!' => '', 'This module is part of the admin area of OTRS.' => '', 'This will allow the system to send text messages via SMS.' => '', 'Ticket Close.' => '', 'Ticket Compose Bounce Email.' => '', 'Ticket Compose email Answer.' => '', 'Ticket Customer.' => '', 'Ticket Forward Email.' => '', 'Ticket FreeText.' => '', 'Ticket History.' => '', 'Ticket Lock.' => '', 'Ticket Merge.' => '', 'Ticket Move.' => '', 'Ticket Note.' => '', 'Ticket Notifications' => '', 'Ticket Outbound Email.' => '', 'Ticket Overview "Medium" Limit' => '', 'Ticket Overview "Preview" Limit' => '', 'Ticket Overview "Small" Limit' => '', 'Ticket Owner.' => '', 'Ticket Pending.' => '', 'Ticket Print.' => '', 'Ticket Priority.' => '', 'Ticket Queue Overview' => '', 'Ticket Responsible.' => '', 'Ticket Watcher' => '', 'Ticket Zoom' => '', 'Ticket Zoom.' => '', 'Ticket bulk module.' => '', 'Ticket creation' => '', 'Ticket limit per page for Ticket Overview "Medium".' => '', 'Ticket limit per page for Ticket Overview "Preview".' => '', 'Ticket limit per page for Ticket Overview "Small".' => '', 'Ticket notifications' => '', 'Ticket overview' => 'Pregled kartice', 'Ticket plain view of an email.' => '', 'Ticket split dialog.' => '', 'Ticket title' => '', 'Ticket zoom view.' => '', 'TicketNumber' => '', 'Tickets.' => '', 'To accept login information, such as an EULA or license.' => '', 'To download attachments.' => '', 'To view HTML attachments.' => '', 'Tree view' => '', 'Turkish' => '', 'Tweak the system as you wish.' => '', 'Ukrainian' => '', 'Unlocked ticket.' => 'kartica otključana.', 'Up' => 'Gore', 'Upcoming Events' => 'Predstojeći događaji', 'Update time' => '', 'Upload your PGP key.' => '', 'Upload your S/MIME certificate.' => '', 'User Profile' => 'Korisnički profil', 'UserFirstname' => '', 'UserLastname' => '', 'Users, Groups & Roles' => '', 'Vietnam' => '', 'View performance benchmark results.' => 'Pregled rezultata provere performansi.', 'Watch this ticket' => '', 'Watched Tickets' => 'Pregledane kartice', 'Watched Tickets.' => '', 'We are performing scheduled maintenance.' => '', 'We are performing scheduled maintenance. Login is temporarily not available.' => '', 'We are performing scheduled maintenance. We should be back online shortly.' => '', 'Web Services' => '', 'Web service (Dropdown)' => '', 'Web service (Multiselect)' => '', 'Web service dynamic field AJAX interface' => '', 'Webservice' => '', 'Yes, but hide archived tickets' => '', 'Your email with ticket number "" is bounced to "". Contact this address for further information.' => '', 'Your email with ticket number "" is merged to "".' => 'Vaša poruka E-pošte sa brojem kartice "" je objedinjena sa karticom ""!', 'Your queue selection of your preferred queues. You also get notified about those queues via email if enabled.' => '', 'Your service selection of your preferred services. You also get notified about those services via email if enabled.' => '', 'Your username in Mattermost without the leading @' => '', 'Znuny.org - News' => '', 'Zoom' => ' ', 'all tickets' => '', 'archived tickets' => '', 'attachment' => '', 'bounce' => '', 'compose' => '', 'debug' => '', 'error' => '', 'forward' => '', 'info' => '', 'inline' => '', 'normal' => 'normalan', 'not archived tickets' => '', 'notice' => '', 'pending' => '', 'phone' => 'Telefon', 'responsible' => '', 'reverse' => 'obrnuto', 'stats' => '', }; $Self->{JavaScriptStrings} = [ ' ...and %s more', ' ...show less', '%s B', '%s GB', '%s KB', '%s MB', '%s TB', '+%s more', 'A key with this name (\'%s\') already exists.', 'A package upgrade was recently finished. Click here to see the results.', 'A popup of this screen is already open. Do you want to close it and load this one instead?', 'A preview of this website can\'t be provided because it didn\'t allow to be embedded.', 'Add', 'Add Event Trigger', 'Add all', 'Add entry', 'Add key', 'Add new draft', 'Add new entry', 'Add to favourites', 'Agent', 'All occurrences', 'All-day', 'An Error Occurred', 'An error occurred during communication.', 'An error occurred! Please check the browser error log for more details!', 'An item with this name is already present.', 'An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.', 'An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.', 'An unknown error occurred. Please contact the administrator.', 'Apply', 'Appointment', 'Apr', 'April', 'Are you sure you want to delete this appointment? This operation cannot be undone.', 'Are you sure you want to overwrite the config parameters?', 'Are you sure you want to update all installed packages?', 'Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.', 'Article display', 'Article filter', 'As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?', 'Ascending sort applied, ', 'Attachment was deleted successfully.', 'Attachments', 'Aug', 'August', 'Available space %s of %s.', 'Basic information', 'By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?', 'Calendar', 'Cancel', 'Cannot proceed', 'Clear', 'Clear all', 'Clear debug log', 'Clear search', 'Click to delete this attachment.', 'Click to select a file for upload.', 'Click to select a file or just drop it here.', 'Click to select files or just drop them here.', 'Clone web service', 'Close preview', 'Close this dialog', 'Complex %s with %s arguments', 'Confirm', 'Could not open popup window. Please disable any popup blockers for this application.', 'Current selection', 'Currently not possible', 'Customer interface does not support articles not visible for customers.', 'Date/Time', 'Day', 'Dec', 'December', 'Delete', 'Delete Entity', 'Delete conditions', 'Delete draft', 'Delete error handling module', 'Delete field', 'Delete invoker', 'Delete operation', 'Delete this Attachment', 'Delete this Event Trigger', 'Delete this Invoker', 'Delete this Key Mapping', 'Delete this Mail Account', 'Delete this Operation', 'Delete this PostMasterFilter', 'Delete this Template', 'Delete web service', 'Deleting attachment...', 'Deleting the field and its data. This may take a while...', 'Deleting the mail account and its data. This may take a while...', 'Deleting the postmaster filter and its data. This may take a while...', 'Deleting the template and its data. This may take a while...', 'Deploy', 'Deploy now', 'Deploying, please wait...', 'Deployment comment...', 'Deployment successful. You\'re being redirected...', 'Descending sort applied, ', 'Description', 'Dismiss', 'Do not show this warning again.', 'Do you really want to continue?', 'Do you really want to delete "%s"?', 'Do you really want to delete this certificate?', 'Do you really want to delete this dynamic field? ALL associated data will be LOST!', 'Do you really want to delete this generic agent job?', 'Do you really want to delete this key?', 'Do you really want to delete this link?', 'Do you really want to delete this notification language?', 'Do you really want to delete this notification?', 'Do you really want to delete this scheduled system maintenance?', 'Do you really want to delete this statistic?', 'Do you really want to delete this token and its configuration?', 'Do you really want to reset this setting to it\'s default value?', 'Do you really want to revert this setting to its historical value?', 'Don\'t save, update manually', 'Draft title', 'Duplicate event.', 'Duplicated entry', 'Edit Field Details', 'Edit this setting', 'Edit this transition', 'End date', 'Error', 'Error during AJAX communication', 'Error during AJAX communication. Status: %s, Error: %s', 'Error in the mail settings. Please correct and try again.', 'Error: Browser Check failed!', 'Event Type Filter', 'Expanded', 'Feb', 'February', 'Filters', 'Find out more', 'Finished', 'First select a customer user, then select a customer ID to assign to this ticket.', 'Fr', 'Fri', 'Friday', 'Generate', 'Generate Result', 'Generating...', 'Grouped', 'Help', 'Hide EntityIDs', 'If you now leave this page, all open popup windows will be closed, too!', 'Import web service', 'Information about the OTRS Daemon', 'Invalid date (need a future date)!', 'Invalid date (need a past date)!', 'Invalid date!', 'It is going to be deleted from the field, please try again.', 'It is not possible to add a new event trigger because the event is not set.', 'It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.', 'It was not possible to delete this draft.', 'It was not possible to generate the Support Bundle.', 'Jan', 'January', 'Jul', 'July', 'Jump', 'Jun', 'June', 'Just this occurrence', 'Keys with values can\'t be renamed. Please remove this key/value pair instead and re-add it afterwards.', 'Less', 'Loading, please wait...', 'Loading...', 'Location', 'Mail check successful.', 'Mapping for Key', 'Mapping for Key %s', 'Mar', 'March', 'May', 'May_long', 'Mo', 'Mon', 'Monday', 'Month', 'More', 'Name', 'Namespace %s could not be initialized, because %s could not be found.', 'Next', 'No Data Available.', 'No TransitionActions assigned.', 'No data found.', 'No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.', 'No matches found.', 'No package information available.', 'No response from get package upgrade result.', 'No response from get package upgrade run status.', 'No response from package upgrade all.', 'No sort applied, ', 'No space left for the following files: %s', 'Not available', 'Notice', 'Notification', 'Nov', 'November', 'OK', 'Oct', 'October', 'One or more errors occurred!', 'Open URL in new tab', 'Open date selection', 'Open this node in a new window', 'Please add values for all keys before saving the setting.', 'Please check the fields marked as red for valid inputs.', 'Please either turn some off first or increase the limit in configuration.', 'Please enter at least one search value or * to find anything.', 'Please enter at least one search word to find anything.', 'Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.', 'Please only select at most %s files for upload.', 'Please only select one file for upload.', 'Please remove the following words from your search as they cannot be searched for:', 'Please see the documentation or ask your admin for further information.', 'Please turn off Compatibility Mode in Internet Explorer!', 'Please wait...', 'Preparing to deploy, please wait...', 'Press Ctrl+C (Cmd+C) to copy to clipboard', 'Previous', 'Process state', 'Queues', 'Reload page', 'Reload page (%ss)', 'Remove', 'Remove Entity from canvas', 'Remove active filters for this widget.', 'Remove all user changes.', 'Remove from favourites', 'Remove selection', 'Remove the Transition from this Process', 'Remove the filter', 'Remove this dynamic field', 'Remove this entry', 'Repeat', 'Request Details', 'Request Details for Communication ID', 'Reset', 'Reset globally', 'Reset locally', 'Reset option is required!', 'Reset options', 'Reset setting', 'Reset setting on global level.', 'Resource', 'Resources', 'Restore default settings', 'Restore web service configuration', 'Rule', 'Running', 'Sa', 'Sat', 'Saturday', 'Save', 'Save and update automatically', 'Scale preview content', 'Search', 'Search attributes', 'Search the System Configuration', 'Searching for linkable objects. This may take a while...', 'Select a customer ID to assign to this ticket', 'Select a customer ID to assign to this ticket.', 'Select all', 'Sending Update...', 'Sep', 'September', 'Setting a template will overwrite any text or attachment.', 'Settings', 'Show', 'Show EntityIDs', 'Show current selection', 'Show or hide the content.', 'Slide the navigation bar', 'Sorry, but you can\'t disable all methods for notifications marked as mandatory.', 'Sorry, but you can\'t disable all methods for this notification.', 'Sorry, the only existing condition can\'t be removed.', 'Sorry, the only existing field can\'t be removed.', 'Sorry, the only existing parameter can\'t be removed.', 'Sorry, you can only upload %s files.', 'Sorry, you can only upload one file here.', 'Split', 'Stacked', 'Start date', 'Status', 'Stream', 'Su', 'Sun', 'Sunday', 'Support Bundle', 'Support Data information was successfully sent.', 'Switch to desktop mode', 'Switch to mobile mode', 'Team', 'Th', 'The browser you are using is too old.', 'The deployment is already running.', 'The following files are not allowed to be uploaded: %s', 'The following files exceed the maximum allowed size per file of %s and were not uploaded: %s', 'The following files were already uploaded and have not been uploaded again: %s', 'The item you\'re currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you\'re unsure what to do next, please contact your system administrator.', 'The key must not be empty.', 'The names of the following files exceed the maximum allowed length of %s characters and were not uploaded: %s', 'There are currently no elements available to select from.', 'There are no more drafts available.', 'There is a package upgrade process running, click here to see status information about the upgrade progress.', 'There was an error deleting the attachment. Please check the logs for more information.', 'There was an error. Please save all settings you are editing and check the logs for more information.', 'This Activity cannot be deleted because it is the Start Activity.', 'This Activity is already used in the Process. You cannot add it twice!', 'This Transition is already used for this Activity. You cannot use it twice!', 'This TransitionAction is already used in this Path. You cannot use it twice!', 'This address already exists on the address list.', 'This element has children elements and can currently not be removed.', 'This event is already attached to the job, Please use a different one.', 'This feature is part of the %s. Please contact us at %s for an upgrade.', 'This field can have no more than 250 characters.', 'This field is required.', 'This is %s', 'This is a repeating appointment', 'This is currently disabled because of an ongoing package upgrade.', 'This item still contains sub items. Are you sure you want to remove this item including its sub items?', 'This option is currently disabled because the OTRS Daemon is not running.', 'This software runs with a huge lists of browsers, please upgrade to one of these.', 'This window must be called from compose window.', 'Thu', 'Thursday', 'Timeline Day', 'Timeline Month', 'Timeline Week', 'Title', 'Today', 'Too many active calendars', 'Try again', 'Tu', 'Tue', 'Tuesday', 'Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.', 'Unknown', 'Unlock setting.', 'Update All Packages', 'Update Result', 'Update all packages', 'Update manually', 'Upload information', 'Uploading...', 'Use options below to narrow down for which tickets appointments will be automatically created.', 'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.', 'Warning', 'Was not possible to send Support Data information.', 'We', 'Wed', 'Wednesday', 'Week', 'Would you like to edit just this occurrence or all occurrences?', 'Yes', 'You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing \'update manually\'.', 'You can use the category selection to limit the navigation tree below to entries from the selected category. As soon as you select the category, the tree will be re-built.', 'You have undeployed settings, would you like to deploy them?', 'activate to apply a descending sort', 'activate to apply an ascending sort', 'activate to remove the sort', 'and %s more...', 'day', 'month', 'more', 'no', 'none', 'or', 'sorting is disabled', 'user(s) have modified this setting.', 'week', 'yes', ]; # $$STOP$$ return; } 1;