Hi &lt;OTRS_NOTIFICATION_RECIPIENT_UserFirstname&gt;,<br />
<br />
appointment &quot;&lt;OTRS_APPOINTMENT_TITLE&gt;&quot; has reached its notification time.<br />
<br />
Description: &lt;OTRS_APPOINTMENT_DESCRIPTION&gt;<br />
Location: &lt;OTRS_APPOINTMENT_LOCATION&gt;<br />
Calendar: <span style="color: &lt;OTRS_CALENDAR_COLOR&gt;;">■</span> &lt;OTRS_CALENDAR_CALENDARNAME&gt;<br />
Start date: &lt;OTRS_APPOINTMENT_STARTTIME&gt;<br />
End date: &lt;OTRS_APPOINTMENT_ENDTIME&gt;<br />
All-day: &lt;OTRS_APPOINTMENT_ALLDAY&gt;<br />
Repeat: &lt;OTRS_APPOINTMENT_RECURRING&gt;<br />
<br />
<a href="&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl?Action=AgentAppointmentCalendarOverview;AppointmentID=&lt;OTRS_APPOINTMENT_APPOINTMENTID&gt;" title="&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl?Action=AgentAppointmentCalendarOverview;AppointmentID=&lt;OTRS_APPOINTMENT_APPOINTMENTID&gt;">&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl?Action=AgentAppointmentCalendarOverview;AppointmentID=&lt;OTRS_APPOINTMENT_APPOINTMENTID&gt;</a><br />
<br />
-- &lt;OTRS_CONFIG_NotificationSenderName&gt;