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<HTML
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><TITLE
>User Administration</TITLE
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>The Bugzilla Guide</TH
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><A
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>Chapter 4. Administering Bugzilla</TD
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><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="USERADMIN"
>4.2. User Administration</A
></H1
><P
>      User administration is one of the easiest parts of Bugzilla.
      Keeping it from getting out of hand, however, can become a
      challenge.
    </P
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="DEFAULTUSER"
>4.2.1. Creating the Default User</A
></H2
><P
>	When you first run checksetup.pl after installing Bugzilla, it
	will prompt you for the administrative username (email
	address) and password for this "super user". If for some
	reason you were to delete the "super user" account, re-running
	checksetup.pl will again prompt you for this username and
	password.
      </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>       If you wish to add more administrative users, you must use the
	  MySQL interface. Run "mysql" from the command line, and use
	  these commands ("mysql&#62;" denotes the  mysql prompt, not
	  something you should type in):
	  <B
CLASS="COMMAND"
><TT
CLASS="PROMPT"
>mysql&#62;</TT
> use bugs;</B
>
	  <B
CLASS="COMMAND"
><TT
CLASS="PROMPT"
>mysql&#62;</TT
> update profiles set
	    groupset=0x7ffffffffffffff where login_name = "(user's
	    login name)"; </B
>
	</P
><P
>Yes, that is <EM
>fourteen</EM
>
	  <SPAN
CLASS="QUOTE"
>"f"</SPAN
>'s.  A whole lot of f-ing going on if you
	  want to create a new administator.</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="MANAGEUSERS"
>4.2.2. Managing Other Users</A
></H2
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="LOGIN"
>4.2.2.1. Logging In</A
></H3
><P
></P
><OL
TYPE="1"
><LI
><P
>	      Open the index.html page for your Bugzilla installation
	      in your browser window.
	    </P
></LI
><LI
><P
>	      Click the "Query Existing Bug Reports" link.
	    </P
></LI
><LI
><P
>	      Click the "Log In" link at the foot of the page.
	    </P
></LI
><LI
><P
>	      Type your email address, and the password which was
	      emailed to you when you created your Bugzilla account,
	      into the spaces provided.
	    </P
></LI
></OL
><P
>Congratulations, you are logged in!</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="CREATENEWUSERS"
>4.2.2.2. Creating new users</A
></H3
><P
>	  Your users can create their own user accounts by clicking
	  the "New Account" link at the bottom of each page. However,
	  should you desire to create user accounts ahead of time,
	  here is how you do it.
	</P
><P
></P
><OL
TYPE="1"
><LI
><P
>	      After logging in, click the "Users" link at the footer
	      of the query page.
	    </P
></LI
><LI
><P
>	      To see a specific user, type a portion of their login
	      name in the box provided and click "submit". To see all
	      users, simply click the "submit" button. You must click
	      "submit" here to be able to add a new user.
	    </P
><DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		More functionality is available via the list on the
		right-hand side of the text entry box. You can match
		what you type as a case-insensitive substring (the
		default) of all users on your system, a case-sensitive
		regular expression (please see the <B
CLASS="COMMAND"
>man
		  regexp</B
> manual page for details on regular
		expression syntax), or a <EM
>reverse</EM
>
		regular expression match, where every user name which
		does NOT match the regular expression is selected.
	      </P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
>	      Click the "Add New User" link at the bottom of the user
	      list
	    </P
></LI
><LI
><P
>	      Fill out the form presented.  This page is
	      self-explanatory.  When done, click "submit".
	    </P
><DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		Adding a user this way will <EM
>not</EM
>
		send an email informing them of their username and
		password. While useful for creating dummy accounts
		(watchers which shuttle mail to another system, for
		instance, or email addresses which are a mailing
		list), in general it is preferable to log out and use
		the <SPAN
CLASS="QUOTE"
>"New Account"</SPAN
> button to create users,
		as it will pre-populate all the required fields and
		also notify  the user of her account name and
		password.
	      </P
></TD
></TR
></TABLE
></DIV
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="DISABLEUSERS"
>4.2.2.3. Disabling Users</A
></H3
><P
>	  I bet you noticed that big "Disabled Text" entry box
	  available from the "Add New User" screen, when you edit an
	  account? By entering any text in this box and selecting
	  "submit", you have prevented the user from using Bugzilla
	  via the web interface. Your explanation, written in this
	  text box, will be presented to the user the next time she
	  attempts to use the system.
	  <DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>	      Don't disable your own administrative account, or you
	      will hate life!
	    </P
><P
>At this time, <SPAN
CLASS="QUOTE"
>"Disabled Text"</SPAN
> does not
	      prevent a user from using the email interface.  If you
	      have the email interface enabled, they can still
	      continue to submit bugs and comments that way.  We need
	      a patch to fix this.</P
></TD
></TR
></TABLE
></DIV
>
	</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="MODIFYUSERS"
>4.2.2.4. Modifying Users</A
></H3
><P
>	  Here I will attempt to describe the function of each option
	  on the Edit User screen.
	</P
><P
></P
><UL
><LI
><P
>	      <EM
>Login Name</EM
>: This is generally the
	      user's email address. However, if you have edited your
	      system parameters, this may just be the user's login
	      name or some other identifier.
	      <DIV
CLASS="TIP"
><P
></P
><TABLE
CLASS="TIP"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  For compatability reasons, you should probably stick
		  with email addresses as user login names.  It will
		  make your life easier.
		</P
></TD
></TR
></TABLE
></DIV
>
	    </P
></LI
><LI
><P
>	      <EM
>Real Name</EM
>: Duh!
	    </P
></LI
><LI
><P
>	      <EM
>Password</EM
>:  You can change the user
	      password here.  It is normal to only see asterisks.
	    </P
></LI
><LI
><P
>	      <EM
>Email Notification</EM
>: You may choose
	      from one of three options:
	      <P
></P
><OL
TYPE="1"
><LI
><P
>		    All qualifying bugs except those which I change:
		    The user will be notified of any change to any bug
		    for which she is the reporter, assignee, QA
		    Contact, CC recipient, or "watcher".
		  </P
></LI
><LI
><P
>		    Only those bugs which I am listed on the CC line:
		    The user will not be notified of changes to bugs
		    where she is the assignee, reporter, or QA
		    Contact, but will receive them if she is on the CC
		    list.
		    <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>			She will still receive whining cron emails if
			you set up the "whinemail" feature.
		      </P
></TD
></TR
></TABLE
></DIV
>
		  </P
></LI
><LI
><P
>		    <EM
>All Qualifying Bugs</EM
>: This
		    user is a glutton for punishment. If her name is
		    in the reporter, QA Contact, CC, assignee, or is a
		    "watcher", she will get email updates regarding
		    the bug.
		  </P
></LI
></OL
></P
><P
>	      <EM
>Disable Text</EM
>: If you type anything
	      in this box, including just a space, the user account is
	      disabled from making any changes to bugs via the web
	      interface, and what you type in this box is presented as
	      the reason.
	      <DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Don't disable the administrator account!</P
></TD
></TR
></TABLE
></DIV
>
	      <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  As of this writing, the user can still submit bugs
		  via the e-mail gateway, if you set it up, despite
		  the disabled text field.  The e-mail gateway should
		  <EM
>not</EM
> be enabled for secure
		  installations of Bugzilla.
		</P
></TD
></TR
></TABLE
></DIV
>
	    </P
></LI
><LI
><P
>	      <EM
>CanConfirm</EM
>: This field is only used
	      if you have enabled "unconfirmed" status in your
	      parameters screen.  If you enable this for a user, that
	      user can then move bugs from "Unconfirmed" to
	      "Confirmed" status (e.g.: "New" status). Be judicious
	      about allowing users to turn this bit on for other
	      users.
	    </P
></LI
><LI
><P
>	      <EM
>Creategroups</EM
>: This option will
	      allow a user to create and destroy groups in Bugzilla.
	      Unless you are using the Bugzilla GroupSentry security
	      option "usebuggroupsentry" in your parameters, this
	      setting has no effect.
	    </P
></LI
><LI
><P
>	      <EM
>Editbugs</EM
>: Unless a user has this
	      bit set, they can only edit those bugs for which they
	      are the assignee or the reporter.  
	      <DIV
CLASS="NOTE"
><P
></P
><TABLE
CLASS="NOTE"
WIDTH="90%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>		  Leaving this option unchecked does not prevent users
		  from adding comments to a bug!  They simply cannot
		  change a bug priority, severity, etc. unless they
		  are the assignee or reporter.
		</P
></TD
></TR
></TABLE
></DIV
>
	    </P
></LI
><LI
><P
>	      <EM
>Editcomponents</EM
>: This flag allows a
	      user to create new  products and components, as well as
	      modify and destroy those that have no bugs associated
	      with them.  If a product or component has bugs
	      associated with it, those bugs must be moved to a
	      different product or component before Bugzilla will
	      allow them to be destroyed.  The name of a product or
	      component can be changed without affecting the
	      associated bugs, but it tends to annoy the hell out of
	      your users when these change a lot.
	    </P
></LI
><LI
><P
>	      <EM
>Editkeywords</EM
>: If you use Bugzilla's
	      keyword functionality, enabling this feature allows a
	      user can create and destroy keywords. As always, the
	      keywords for existing bugs containing the keyword the
	      user wishes to destroy must be changed before Bugzilla
	      will allow it to die. You must be very careful about
	      creating too many new keywords if you run a very large
	      Bugzilla installation; keywords are global variables
	      across products, and you can often run into a phenomenon
	      called "keyword bloat". This confuses users, and then
	      the feature goes unused.
	    </P
></LI
><LI
><P
>	      <EM
>Editusers</EM
>: This flag allows a user
	      do what you're doing right now: edit other users. This
	      will allow those with the right to do so to remove
	      administrator priveleges from other users or grant them
	      to themselves.  Enable with care.
	    </P
></LI
><LI
><P
>	      <EM
>PRODUCT</EM
>: PRODUCT bugs access.  This
	      allows an administrator, with product-level granularity,
	      to specify in which products a user can edit bugs.  The
	      user must still have the "editbugs" privelege to edit
	      bugs in this area; this simply restricts them from even
	      seeing bugs outside these boundaries if the
	      administrator has enabled the group sentry parameter
	      "usebuggroupsentry".  Unless you are using bug groups,
	      this option has no effect.
	    </P
></LI
></UL
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