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<?xml version="1.0" encoding="utf-8"?>
<appendix id="ap_faq">
<title>The Claws Mail FAQ</title>
<section>
<title>What are the differences between Claws Mail and Sylpheed?</title>
<para>
Claws Mail is a fork of Sylpheed, therefore you will find that
it has all the features that Sylpheed has and a lot more besides.
It also includes some modified dialogues to enhance usability.
Further information can be found at
<ulink url="http://www.claws-mail.org/features.php">
http://www.claws-mail.org/features.php</ulink>.
</para></section>
<section>
<title>Does Claws Mail allow me to write HTML styled messages?</title>
<para>
No. A discussion has gone on around this topic, and the outcome was that
HTML mail is not wanted. If you really need to send HTML, you can of
course attach a webpage to an email.
</para></section>
<section>
<title>How can I submit patches, report bugs, and talk about Claws Mail
with others?</title>
<para>
Patches should be submitted via our Bugzilla,
<ulink url='http://www.thewildbeast.co.uk/claws-mail/bugzilla/'>
http://www.thewildbeast.co.uk/claws-mail/bugzilla/</ulink>,
but please follow the patch guidelines at
<ulink url="http://www.claws-mail.org/devel.php">
http://www.claws-mail.org/devel.php</ulink>.
</para>
<para>
Bug reports should be submitted at our Bugzilla,
<ulink url="http://www.thewildbeast.co.uk/claws-mail/bugzilla/">
http://www.thewildbeast.co.uk/claws-mail/bugzilla/</ulink>.
</para>
<para>
To talk to others, you should join the Claws Mail users' mailing
list. Details can be found at
<ulink url="http://www.claws-mail.org/MLs.php">
http://www.claws-mail.org/MLs.php</ulink>.
</para>
</section>
<section>
<title>Does Claws Mail have an anti-spam feature?</title>
<para>
Yes. It has a SpamAssassin and a Bogofilter plugin. You can find
details of it on the
<link linkend="ch_plugins">Extending Claws Mail</link> chapter.
</para>
<para>
You can also use other spam filters via the <quote>Filtering</quote> and
<quote>Actions</quote> features. Instructions on how to use other antispam
filters with Claws Mail can be found as a Bogofilter-based example
on the <ulink url="http://bogofilter.sourceforge.net/faq.shtml#with-sc">
Bogofilter FAQ</ulink>.
</para></section>
<section>
<title>Does Claws Mail support Return Receipts?</title>
<para>
Yes.
To request a Return Receipt use <quote>Options/Request Return
Receipt</quote> in the Compose window. When you receive a message that
requests a Return Receipt a notification area is shown just above the
message view. You can either use the <quote>Send receipt</quote> button,
or ignore the request - no receipts are sent automatically.
</para>
<para>
If you do not ever want to send Return Receipts then you can use the
option <quote>Never send Return Receipts</quote> in the
<quote>Configuration/Preferences/Mail Handling/Sending</quote> page.
</para></section>
<section>
<title>How can I make Claws Mail notify me when new mail
arrives?</title>
<para>
Go to <quote>Configuration/Preferences</quote>, in the <quote>Mail
Handling/Receiving</quote> section, use the settings for <quote>Run
command</quote> in the <quote>After receiving new mail</quote>
frame. Alternatively, use the Trayicon plugin.
</para></section>
<section>
<title>Why are special characters (e.g. umlauts) not displayed
correctly?</title>
<para>
In most cases, this is caused by emails with broken encodings. You can
try to force it using the <quote>View/Character Encoding</quote>
submenu.
</para></section>
<section>
<title>Can I quote just a section of the original message when
replying?</title>
<para>
Yes, select the section of the message that you want to quote and use
<quote>Reply</quote>.
</para></section>
<section>
<title>Where can I find the answers to more FAQs about
Claws Mail?</title>
<para>
An enlarged, user-contributed FAQ can be found on the Claws Mail
website, <ulink url="http://www.claws-mail.org/faq/">
http://www.claws-mail.org/faq/</ulink>
</para>
</section>
</appendix>
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