#!/usr/bin/perl
# $Id: process.in,v 1.71.2.1 2003/06/06 08:37:36 cjwatson Exp $
#
# Usage: process nn
# Temps:  incoming/Pnn

use POSIX qw(strftime tzset);
$ENV{"TZ"} = 'UTC';
tzset();

use Mail::Address;
use MIME::Parser;

$config_path = '/etc/debbugs';
$lib_path = '/usr/lib/debbugs';

require "$config_path/config";
require "$lib_path/errorlib";
$ENV{'PATH'} = $lib_path.':'.$ENV{'PATH'};

chdir( "$gSpoolDir" ) || die "chdir spool: $!\n";

#open(DEBUG,"> /tmp/debbugs.debug");
umask(002);
open DEBUG, ">/dev/null";

defined( $intdate= time ) || &quit( "failed to get time: $!" );

$_=shift;
m/^([BMQFDU])(\d*)\.\d+$/ || &quit("bad argument");
$codeletter= $1;
$tryref= length($2) ? $2+0 : -1;
$nn= $_;

if (!rename("incoming/G$nn","incoming/P$nn")) 
{
    $_=$!.'';  m/no such file or directory/i && exit 0;
    &quit("renaming to lock: $!");
}

$baddress= 'submit' if $codeletter eq 'B';
$baddress= 'maintonly' if $codeletter eq 'M';
$baddress= 'quiet' if $codeletter eq 'Q';
$baddress= 'forwarded' if $codeletter eq 'F';
$baddress= 'done' if $codeletter eq 'D';
$baddress= 'submitter' if $codeletter eq 'U';
$baddress || &quit("bad codeletter $codeletter");
$baddressroot= $baddress;
$baddress= "$tryref-$baddress" if $tryref>=0;

open(M,"incoming/P$nn");
@log=<M>;
close(M);

@msg=@log;
chomp @msg;

print DEBUG "###\n",join("##\n",@msg),"\n###\n";

$tdate = strftime "%a, %d %h %Y %T UTC", localtime;
$fwd= <<END;
Received: via spool by $baddress\@$gEmailDomain id=$nn
          (code $codeletter ref $tryref); $tdate
END

# header and decoded body respectively
my (@headerlines, @bodylines);

my $parser = new MIME::Parser;
mkdir "$gSpoolDir/mime.tmp", 0777;
$parser->output_under("$gSpoolDir/mime.tmp");
my $entity = eval { $parser->parse_data(join('',@log)) };

if ($entity and $entity->head->tags) {
    @headerlines = @{$entity->head->header};
    chomp @headerlines;

    my $entity_body = getmailbody($entity);
    @bodylines = $entity_body ? $entity_body->as_lines() : ();
    chomp @bodylines;

    # set $i to beginning of encoded body data, so we can dump it out
    # verbatim later
    $i = 0;
    ++$i while $msg[$i] =~ /./;
} else {
    # Legacy pre-MIME code, kept around in case MIME::Parser fails.
    for ($i = 0; $i <= $#msg; $i++) {
	$_ = $msg[$i];
	last unless length($_);
	while ($msg[$i+1] =~ m/^\s/) {
	    $i++;
	    $_ .= "\n".$msg[$i];
	}
	push @headerlines, $_;
    }

    @bodylines = @msg[$i..$#msg];
}

for my $hdr (@headerlines) {
    $_ = $hdr;
    s/\n\s/ /g;
    &finish if m/^x-loop: (\S+)$/i && $1 eq "$gMaintainerEmail";
    my $ins = !m/^subject:/i && !m/^reply-to:/i && !m/^return-path:/i
           && !m/^From / && !m/^X-Debbugs-CC:/i;
    $fwd .= $hdr."\n" if $ins;
    # print DEBUG ">$_<\n";
    if (s/^(\S+):\s*//) {
	my $v = lc $1;
	print DEBUG ">$v=$_<\n";
	$header{$v} = $_;
    } else {
	print DEBUG "!>$_<\n";
    }
}

# remove blank lines
shift @bodylines while @bodylines and $bodylines[0] !~ /\S/;

# Strip off RFC2440-style PGP clearsigning.
if (@bodylines and $bodylines[0] =~ /^-----BEGIN PGP SIGNED/) {
    shift @bodylines while @bodylines and length $bodylines[0];
    shift @bodylines while @bodylines and $bodylines[0] !~ /\S/;
    for my $findsig (0 .. $#bodylines) {
	if ($bodylines[$findsig] =~ /^-----BEGIN PGP SIGNATURE/) {
	    $#bodylines = $findsig - 1;
	    last;
	}
    }
    map { s/^- // } @bodylines;
}

# extract pseudo-headers
for my $phline (@bodylines)
{
    last if $phline !~ m/^([\w]+):\s*(\S.*)/;
    my ($fn, $fv) = ($1, $2);
    $fv =~ s/\s*$//;
    print DEBUG ">$fn|$fv|\n";
    $fn = lc $fn;
    $fv = lc $fv;
    $pheader{$fn} = $fv;
    print DEBUG ">$fn~$fv<\n";
}


$fwd .= join("\n",@msg[$i..$#msg]);

print DEBUG "***\n$fwd\n***\n";

if (defined $header{'resent-from'} && !defined $header{'from'}) {
    $header{'from'} = $header{'resent-from'};
}
defined($header{'from'}) || &quit("no From header");
$replyto= defined($header{'reply-to'}) ? $header{'reply-to'} : $header{'from'};

$_= $replyto;
$_= "$2 <$1>" if m/^([^\<\> \t\n\(\)]+) \(([^\(\)\<\>]+)\)$/;
$replytocompare= $_;
print DEBUG "replytocompare >$replytocompare<\n";
    
if (!defined($header{'subject'})) 
{
	$brokenness.= <<END;

Your message did not contain a Subject field. They are recommended and
useful because the title of a $gBug is determined using this field.
Please remember to include a Subject field in your messages in future.
END

# RFC822 actually lists it as an `optional-field'.

    $subject= '(no subject)';
} else { 
    $subject= $header{'subject'}; 
}

$ref=-1;
$subject =~ s/^Re:\s*//i; $_= $subject."\n";
if ($tryref < 0 && m/^Bug ?\#(\d+)\D/i) {
    $tryref= $1+0; 
}

if ($tryref >= 0) 
{
    ($bfound, $data)= &lockreadbugmerge($tryref);
    if ($bfound) { 
        $ref= $tryref; 
    } else {
        &htmllog("Reply","sent", $replyto,"Unknown problem report number <code>$tryref</code>.");
        &sendmessage(<<END, '');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: Unknown problem report $gBug#$tryref ($subject)
Message-ID: <handler.x.$nn.unknown\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'} $data->{msgid}
Precedence: bulk
X-$gProject-PR-Message: error

You sent a message to the $gBug tracking system which gave (in the
Subject line or encoded into the recipient at $gEmailDomain),
the number of a nonexistent $gBug report (#$tryref).

This may be because that $gBug report has been resolved for more than $gRemoveAge
days, and the record of it has been expunged, or because you mistyped
the $gBug report number.

Your message was dated $header{'date'} and was sent to
$baddress\@$gEmailDomain.  It had
Message-ID $header{'message-id'}
and Subject $subject.

It has been filed (under junk) but otherwise ignored.

Please consult your records to find the correct $gBug report number, or
contact me, the system administrator, for assistance.

$gMaintainer
(administrator, $gProject $gBugs database)

(NB: If you are a system administrator and have no idea what I am
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

END
        &appendlog;
        &finish;
    }
} else { 
    &filelock('lock/-1'); 
}

if ($codeletter eq 'D' || $codeletter eq 'F') 
{
    if ($replyto =~ m/$gBounceFroms/o ||
        $header{'from'} =~ m/$gBounceFroms/o)
    { 
        &quit("bounce detected !  Mwaap! Mwaap!"); 
    }
    $markedby= $header{'from'} eq $replyto ? $replyto :
               "$header{'from'} (reply to $replyto)";
    if ($codeletter eq 'F') {
        (&appendlog,&finish) if length($data->{forwarded});
        $receivedat= "forwarded\@$gEmailDomain";
        $markaswhat= 'forwarded';
        $set_forwarded= $header{'to'};
	if ( length( $gListDomain ) > 0 && length( $gFowardList ) > 0 ) {
	    $generalcc= "$gFowardList\@$gListDomain";
	} else { 
	    $generalcc=''; 
        }
    } else {
 	(&appendlog,&finish) if length($data->{done});
        $receivedat= "done\@$gEmailDomain";
        $markaswhat= 'done';
        $set_done= $header{'from'};
	if ( length( $gListDomain ) > 0 && length( $gDoneList ) > 0 ) {
            $generalcc= "$gDoneList\@$gListDomain";
	} else { 
	    $generalcc=''; 
	}
    }
    if ($ref<0) {
	&htmllog("Warning","sent",$replyto,"Message ignored.");
        &sendmessage(<<END, '');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: Message with no $gBug number ignored by $receivedat
         ($subject)
Message-ID: <header.x.$nn.warnignore\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'} $data->{msgid}
Precedence: bulk
X-$gProject-PR-Message: error

You sent a message to the $gProject $gBug tracking system old-style
unified mark as $markaswhat address ($receivedat),
without a recognisable $gBug number in the Subject.
Your message has been filed under junk but otherwise ignored.

If you don't know what I'm talking about then probably either:

(a) you unwittingly sent a message to done\@$gEmailDomain
because you replied to all recipients of the message a developer used
to mark a $gBug as done and you modified the Subject.  In this case,
please do not be alarmed.  To avoid confusion do not do it again, but
there is no need to apologise or mail anyone asking for an explanation.

(b) you are a system administrator, reading this because the $gBug 
tracking system is responding to a misdirected bounce message.  In this
case there is a serious mail system misconfiguration somewhere - please
contact me immediately.

Your message was dated $header{'date'} and had
message-id $header{'message-id'}
and subject $subject.

If you need any assistance or explanation please contact me.

$gMaintainer
(administrator, $gProject $gBugs database)

END
	&appendlog;
	&finish;
    }

    &checkmaintainers;

    $noticeccval.= join(', ', grep($_ ne $replyto,@maintaddrs));
    $noticeccval =~ s/\s+\n\s+/ /g; 
    $noticeccval =~ s/^\s+/ /; $noticeccval =~ s/\s+$//;

    $generalcc = join(', ', $generalcc, @addsrcaddrs);
    $generalcc =~ s/\s+\n\s+/ /g; 
    $generalcc =~ s/^\s+/ /; $generalcc =~ s/\s+$//;

    if (length($noticeccval)) { $noticecc= "Cc: $noticeccval\n"; }
    if (length($generalcc)) { $noticecc.= "Bcc: $generalcc\n"; }

    @process= ($ref,split(/ /,$data->{mergedwith}));
    $orgref= $ref;

    for $ref (@process) {
 	if ($ref != $orgref) {
	    &unfilelock;
	    $data = &lockreadbug($ref)
		|| die "huh ? $ref from $orgref out of @process";
	}
        $data->{done}= $set_done if defined($set_done);
        $data->{forwarded}= $set_forwarded if defined($set_forwarded);
	writebug($ref, $data);

	my $hash = get_hashname($ref);
        open(O,"db-h/$hash/$ref.report") || &quit("read original report: $!");
        $x= join('',<O>); close(O);
        if ($codeletter eq 'F') {
	    &htmllog("Reply","sent",$replyto,"You have marked $gBug as forwarded.");
            &sendmessage(<<END."---------------------------------------\n".join( "\n", @msg ), '');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
${noticecc}Subject: $gBug#$ref: marked as forwarded ($data->{subject})
Message-ID: <header.$ref.$nn.ackfwdd\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'} $data->{msgid}
Precedence: bulk
X-$gProject-PR-Message: forwarded $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}

Your message dated $header{'date'}
with message-id $header{'message-id'}
has caused the $gProject $gBug report #$ref,
regarding $data->{subject}
to be marked as having been forwarded to the upstream software
author(s) $data->{forwarded}.

(NB: If you are a system administrator and have no idea what I am
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

$gMaintainer
(administrator, $gProject $gBugs database)

END

        } else {
	    &htmllog("Reply","sent",$replyto,"You have taken responsibility.");
            &sendmessage(<<END."--------------------------------------\n".$x."---------------------------------------\n".join( "\n", @msg ), '');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
${noticecc}Subject: $gBug#$ref: marked as done ($data->{subject})
Message-ID: <handler.$ref.$nn.ackdone\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'} $data->{msgid}
Precedence: bulk
X-$gProject-PR-Message: closed $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}

Your message dated $header{'date'}
with message-id $header{'message-id'}
and subject line $subject
has caused the attached $gBug report to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
$gBug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what I am
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

$gMaintainer
(administrator, $gProject $gBugs database)

END
            &htmllog("Notification","sent",$data->{originator}, 
		"$gBug acknowledged by developer.");
            &sendmessage(<<END.join("\n",@msg),'');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $data->{originator}
Subject: $gBug#$ref acknowledged by developer
         ($header{'subject'})
Message-ID: <handler.$ref.$nn.notifdone\@$gEmailDomain>
In-Reply-To: $data->{msgid}
References: $header{'message-id'} $data->{msgid}
X-$gProject-PR-Message: they-closed $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Reply-To: $ref\@$gEmailDomain

This is an automatic notification regarding your $gBug report
#$ref: $data->{subject},
which was filed against the $data->{package} package.

It has been closed by one of the developers, namely
$markedby.

Their explanation is attached below.  If this explanation is
unsatisfactory and you have not received a better one in a separate
message then please contact the developer, by replying to this email.

$gMaintainer
(administrator, $gProject $gBugs database)

END
        }
	&appendlog;
    }
    &finish;
}

if ($ref<0) {
    if ($codeletter eq 'U') {
        &htmllog("Warning","sent",$replyto,"Message not forwarded.");
        &sendmessage(<<END, '');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: Message with no $gBug number cannot be sent to submitter !
         ($subject)
Message-ID: <handler.x.$nn.nonumnosub\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'} $data->{msgid}
Precedence: bulk
X-$gProject-PR-Message: error

You sent a message to the $gProject $gBug tracking system send to $gBug 
report submitter address $baddress\@$gEmailDomain, without a
recognisable $gBug number in the Subject.  Your message has been filed
under junk but otherwise ignored.

If you don't know what I'm talking about then probably either:

(a) you unwittingly sent a message to $baddress\@$gEmailDomain
because you replied to all recipients of the message a developer sent
to a $gBug's submitter and you modified the Subject.  In this case,
please do not be alarmed.  To avoid confusion do not do it again, but
there is no need to apologise or mail anyone asking for an
explanation.

(b) you are a system administrator, reading this because the $gBug 
tracking system is responding to a misdirected bounce message.  In this
case there is a serious mail system misconfiguration somewhere - please
contact me immediately.

Your message was dated $header{'date'} and had
message-id $header{'message-id'}
and subject $subject.

If you need any assistance or explanation please contact me.

$gMaintainer
(administrator, $gProject $gBugs database)

END
	&appendlog;
	&finish;
    }
    if (!defined($pheader{'package'})) {
 	&htmllog("Warning","sent",$replyto,"Message not forwarded.");
        &sendmessage(<<END."---------------------------------------------------------------------------\n".join("\n", @msg), '');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: Message with no Package: tag cannot be processed!
         ($subject)
Message-ID: <handler.x.$nn.nonumnosub\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'} $data->{msgid}
Precedence: bulk
X-$gProject-PR-Message: error

Your message didn't have a Package: line at the start (in the
pseudo-header following the real mail header), or didn't have a
pseudo-header at all.

This makes it much harder for us to categorise and deal with your
problem report. Please _resubmit_ your report to $baddress\@$gEmailDomain
and tell us which package the report is on. For help, check out
http://$gWebDomain/Reporting$gHTMLSuffix.

Your message was dated $header{'date'} and had
message-id $header{'message-id'}
and subject $subject.
The complete text of it is attached to this message.

If you need any assistance or explanation please contact me.

$gMaintainer
(administrator, $gProject $gBugs database)

END
	&appendlog;
	&finish;
    } else {
	$data->{package}= $pheader{'package'}; 
    }

    $data->{keywords}= '';
    if (defined($pheader{'keywords'})) {
        $data->{keywords}= $pheader{'keywords'};
    } elsif (defined($pheader{'tags'})) {
        $data->{keywords}= $pheader{'tags'};
    }
    if (length($data->{keywords})) {
        my @kws;
        my %gkws = map { ($_, 1) } @gTags;
        foreach my $kw (sort split(/[,\s]+/, lc($data->{keywords}))) {
            push @kws, $kw if (defined $gkws{$kw});
        }
        $data->{keywords} = join(" ", @kws);
    }
    $data->{severity}= '';
    if (defined($pheader{'severity'}) || defined($pheader{'priority'})) {
 	$data->{severity}= $pheader{'severity'};
	$data->{severity}= $pheader{'priority'} unless ($data->{severity});
	$data->{severity} =~ s/^\s*(.+)\s*$/$1/;

	if (!grep($_ eq $data->{severity}, @severities, "$gDefaultSeverity")) {
            $brokenness.= <<END;

Your message specified a Severity: in the pseudo-header, but
the severity value $data->{severity} was not recognised.
The default severity $gDefaultSeverity is being used instead.
The recognised values are: $gShowSeverities.
END
# if we use @gSeverityList array in the above line, perl -c gives:
# In string, @gSeverityList now must be written as \@gSeverityList at
#          process line 452, near "$gDefaultSeverity is being used instead.
            $data->{severity}= '';
        }
    }
    &filelock("nextnumber.lock");
    open(N,"nextnumber") || &quit("nextnumber: read: $!");
    $v=<N>; $v =~ s/\n$// || &quit("nextnumber bad format");
    $ref= $v+0;  $v += 1;  $newref=1;
    &overwrite('nextnumber', "$v\n");
    &unfilelock;
    my $hash = get_hashname($ref);
    &overwrite("db-h/$hash/$ref.log",'');
    $data->{originator} = $replyto;
    $data->{date} = $intdate;
    $data->{subject} = $subject;
    $data->{msgid} = $header{'message-id'};
    writebug($ref, $data);
    &overwrite("db-h/$hash/$ref.report",
               join("\n",@msg)."\n");
}

&checkmaintainers;

print DEBUG "maintainers >@maintaddrs<\n";

$orgsender= defined($header{'sender'}) ? "Original-Sender: $header{'sender'}\n" : '';
$newsubject= $subject;  $newsubject =~ s/^$gBug#$ref:*\s*//;

$xcchdr= $header{ 'x-debbugs-cc' };
if ($xcchdr =~ m/\S/) {
    push(@resentccs,$xcchdr);
    $resentccexplain.= <<END;

As you requested using X-Debbugs-CC, your message was also forwarded to
   $xcchdr
(after having been given a $gBug report number, if it did not have one).
END
}

if (@maintaddrs && ($codeletter eq 'B' || $codeletter eq 'M')) {
    push(@resentccs,@maintaddrs);
    $resentccexplain.= <<END." ".join("\n ",@maintaddrs)."\n";

Your message has been sent to the package maintainer(s):
END
}

@bccs = @addsrcaddrs;

$veryquiet= $codeletter eq 'Q';
if ($codeletter eq 'M' && !@maintaddrs) {
    $veryquiet= 1;
    $brokenness.= <<END;

You requested that the message be sent to the package maintainer(s)
but either the $gBug report is not associated with any package (probably
because of a missing Package pseudo-header field in the original $gBug
report), or the package(s) specified do not have any maintainer(s).

Your message has *not* been sent to any package maintainers; it has
merely been filed in the $gBug tracking system.  If you require assistance
please contact $gMaintainerEmail quoting the $gBug number $ref.
END
}

$resentccval.= join(', ',@resentccs);
$resentccval =~ s/\s+\n\s+/ /g; $resentccval =~ s/^\s+/ /; $resentccval =~ s/\s+$//;
if (length($resentccval)) { 
    $resentcc= "Resent-CC: $resentccval\n"; 
}

if ($codeletter eq 'U') {
    &htmllog("Message", "sent on", $data->{originator}, "$gBug#$ref.");
    &sendmessage(<<END,[$data->{originator},@resentccs],[@bccs]);
Subject: $gBug#$ref: $newsubject
Reply-To: $replyto, $ref-quiet\@$gEmailDomain
${orgsender}Resent-To: $data->{originator}
${resentcc}Resent-Date: $tdate
Resent-Message-ID: <handler.$ref.$nn\@$gEmailDomain>
Resent-Sender: $gMaintainerEmail
X-$gProject-PR-Message: report $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
$fwd
END
} elsif ($codeletter eq 'B') {
    &htmllog($newref ? "Report" : "Information", "forwarded",
             join(', ',"$gSubmitList\@$gListDomain",@resentccs),
             "<code>$gBug#$ref</code>".
             (length($data->{package})? "; Package <code>".&sani($data->{package})."</code>" : '').
             ".");
    &sendmessage(<<END,["$gSubmitList\@$gListDomain",@resentccs],[@bccs]);
Subject: $gBug#$ref: $newsubject
Reply-To: $replyto, $ref\@$gEmailDomain
Resent-From: $header{'from'}
${orgsender}Resent-To: $gSubmitList\@$gListDomain
${resentcc}Resent-Date: $tdate
Resent-Message-ID: <handler.$ref.$nn\@$gEmailDomain>
Resent-Sender: $gMaintainerEmail
X-$gProject-PR-Message: report $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
$fwd
END
} elsif (@resentccs or @bccs) {
    # D and F done far earlier; B just done - so this must be M or Q
    # We preserve whichever it was in the Reply-To (possibly adding
    # the $gBug#).
    if (@resentccs) {
        &htmllog($newref ? "Report" : "Information", "forwarded",
                 $resentccval,
                 "<code>$gBug#$ref</code>".
                 (length($data->{package}) ? "; Package <code>".&sani($data->{package})."</code>" : '').
                 ".");
    } else {
        &htmllog($newref ? "Report" : "Information", "stored",
                 "",
                 "<code>$gBug#$ref</code>".
                 (length($data->{package}) ? "; Package <code>".&sani($data->{package})."</code>" : '').
                 ".");
    }
    &sendmessage(<<END,[@resentccs],[@bccs]);
Subject: $gBug#$ref: $newsubject
Reply-To: $replyto, $ref-$baddressroot\@$gEmailDomain
Resent-From: $header{'from'}
${orgsender}Resent-To: $resentccval
Resent-Date: $tdate
Resent-Message-ID: <handler.$ref.$nn\@$gEmailDomain>
Resent-Sender: $gMaintainerEmail
X-$gProject-PR-Message: report $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
$fwd
END
}

$htmlbreak= length($brokenness) ? "<p>\n".&sani($brokenness)."\n<p>\n" : '';
$htmlbreak =~ s/\n\n/\n<P>\n\n/g;
if (length($resentccval)) {
    $htmlbreak = "  Copy sent to <code>".&sani($resentccval)."</code>.".
        $htmlbreak;
}
if ($newref) {
    &htmllog("Acknowledgement","sent",$replyto,
             ($veryquiet ?
              "New $gBug report received and filed, but not forwarded." :
              "New $gBug report received and forwarded."). $htmlbreak);
    &sendmessage($veryquiet ? <<END : $codeletter eq 'M' ? <<END : <<END,'');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: $gBug#$ref: Acknowledgement of QUIET report
         ($subject)
Message-ID: <handler.$ref.$nn.ackquiet\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'}
Precedence: bulk
X-$gProject-PR-Message: ack-quiet $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Reply-To: $ref-quiet\@$gEmailDomain

Thank you for the problem report you have sent regarding $gProject.
This is an automatically generated reply, to let you know your message
has been received.  It has not been forwarded to the developers or
their mailing list; you should ensure that the developers are aware of
the problem you have entered into the system - preferably quoting the
$gBug reference number, #$ref.
$resentccexplain
If you wish to submit further information on your problem, please send it
to $ref-$baddressroot\@$gEmailDomain (and *not*
to $baddress\@$gEmailDomain).

Please do not reply to the address at the top of this message,
unless you wish to report a problem with the $gBug-tracking system.
$brokenness
$gMaintainer
(administrator, $gProject $gBugs database)
END
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: $gBug#$ref: Acknowledgement of maintainer-only report
         ($subject)
Message-ID: <handler.$ref.$nn.ackmaint\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'}
Precedence: bulk
X-$gProject-PR-Message: ack-maintonly $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Reply-To: $ref-maintonly\@$gEmailDomain

Thank you for the problem report you have sent regarding $gProject.
This is an automatically generated reply, to let you know your message has
been received.  It is being forwarded to the developers (but not the mailing
list, as you requested) for their attention; they will reply in due course.
$resentccexplain
If you wish to submit further information on your problem, please send
it to $ref-$baddressroot\@$gEmailDomain (and *not*
to $baddress\@$gEmailDomain).

Please do not reply to the address at the top of this message,
unless you wish to report a problem with the $gBug-tracking system.
$brokenness
$gMaintainer
(administrator, $gProject $gBugs database)
END
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: $gBug#$ref: Acknowledgement ($subject)
Message-ID: <handler.$ref.$nn.ack\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'}
Precedence: bulk
X-$gProject-PR-Message: ack $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Reply-To: $ref\@$gEmailDomain

Thank you for the problem report you have sent regarding $gProject.
This is an automatically generated reply, to let you know your message has
been received.  It is being forwarded to the developers mailing list for
their attention; they will reply in due course.
$resentccexplain
If you wish to submit further information on your problem, please send
it to $ref\@$gEmailDomain (and *not* to
$baddress\@$gEmailDomain).

Please do not reply to the address at the top of this message,
unless you wish to report a problem with the $gBug-tracking system.
$brokenness
$gMaintainer
(administrator, $gProject $gBugs database)
END
} elsif ($codeletter ne 'U' and
         $header{'precedence'} !~ /\b(?:bulk|junk|list)\b/) {
    &htmllog("Acknowledgement","sent",$replyto,
             ($veryquiet ? "Extra info received and filed, but not forwarded." :
              $codeletter eq 'M' ? "Extra info received and forwarded to maintainer." :
              "Extra info received and forwarded to list."). $htmlbreak);
    &sendmessage($veryquiet ? <<END : $codeletter eq 'M' ? <<END : <<END,'');
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: $gBug#$ref: Info received and FILED only
         (was $subject)
Message-ID: <handler.$ref.$nn.ackinfoquiet\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'}
Precedence: bulk
X-$gProject-PR-Message: ack-info-quiet $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Reply-To: $ref-quiet\@$gEmailDomain

Thank you for the additional information you have supplied regarding
this problem report.  It has NOT been forwarded to the developers, but
will accompany the original report in the $gBug tracking system.  Please
ensure that you yourself have sent a copy of the additional
information to any relevant developers or mailing lists.
$resentccexplain
If you wish to continue to submit further information on your problem,
please send it to $ref-$baddressroot\@$gEmailDomain, as before.

Please do not reply to the address at the top of this message,
unless you wish to report a problem with the $gBug-tracking system.
$brokenness
$gMaintainer
(administrator, $gProject $gBugs database)
END
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: $gBug#$ref: Info received for maintainer only
         (was $subject)
Message-ID: <handler.$ref.$nn.ackinfomaint\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'}
Precedence: bulk
X-$gProject-PR-Message: ack-info-maintonly $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Reply-To: $ref-maintonly\@$gEmailDomain

Thank you for the additional information you have supplied regarding
this problem report.  It has been forwarded to the developer(s) (but
not to the mailing list) to accompany the original report.
$resentccexplain
If you wish to continue to submit further information on your problem,
please send it to $ref-$baddressroot\@$gEmailDomain, as before.

Please do not reply to the address at the top of this message,
unless you wish to report a problem with the $gBug-tracking system.
$brokenness
$gMaintainer
(administrator, $gProject $gBugs database)
END
From: $gMaintainerEmail ($gProject $gBug Tracking System)
To: $replyto
Subject: $gBug#$ref: Info received (was $subject)
Message-ID: <handler.$ref.$nn.ackinfo\@$gEmailDomain>
In-Reply-To: $header{'message-id'}
References: $header{'message-id'}
Precedence: bulk
X-$gProject-PR-Message: ack-info $ref
X-$gProject-PR-Package: $data->{package}
X-$gProject-PR-Keywords: $data->{keywords}
Disabled-Doogie-Reply-To: $ref\@$gEmailDomain

Thank you for the additional information you have supplied regarding
this problem report.  It has been forwarded to the developer(s) and
to the developers mailing list to accompany the original report.
$resentccexplain
If you wish to continue to submit further information on your problem,
please send it to $ref\@$gEmailDomain, as before.

Please do not reply to the address at the top of this message,
unless you wish to report a problem with the $gBug-tracking system.
$brokenness
$gMaintainer
(administrator, $gProject $gBugs database)
END
}

&appendlog;
&finish;

sub overwrite {
    local ($f,$v) = @_;
    open(NEW,">$f.new") || &quit("$f.new: create: $!");
    print(NEW "$v") || &quit("$f.new: write: $!");
    close(NEW) || &quit("$f.new: close: $!");
    rename("$f.new","$f") || &quit("rename $f.new to $f: $!");
}

sub appendlog {
    my $hash = get_hashname($ref);
    if (!open(AP,">>db-h/$hash/$ref.log")) {
        print DEBUG "failed open log<\n";
        print DEBUG "failed open log err $!<\n";
        &quit("opening db-h/$hash/$ref.log (li): $!");
    }
    print(AP "\7\n",@{escapelog(@log)},"\n\3\n") || &quit("writing db-h/$hash/$ref.log (li): $!");
    close(AP) || &quit("closing db-h/$hash/$ref.log (li): $!");
}

sub finish {
    utime(time,time,"db");
    local ($u);
    while ($u= $cleanups[$#cleanups]) { &$u; }
    unlink("incoming/P$nn") || &quit("unlinking incoming/P$nn: $!");
    exit $_[0];
}

&quit("wot no exit");

sub chldhandle { $chldexit = 'yes'; }

sub htmllog {
    local ($whatobj,$whatverb,$where,$desc) = @_;
    my $hash = get_hashname($ref);
    open(AP,">>db-h/$hash/$ref.log") || &quit("opening db-h/$hash/$ref.log (lh): $!");
    print(AP
          "\6\n".
          "<strong>$whatobj $whatverb</strong>".
          ($where eq '' ? "" : " to <code>".&sani($where)."</code>").
          ":<br>\n". $desc.
          "\n\3\n") || &quit("writing db-h/$hash/$ref.log (lh): $!");
    close(AP) || &quit("closing db-h/$hash/$ref.log (lh): $!");
}    

sub get_addresses {
	return
   		map { $_->address() }
   		map { Mail::Address->parse($_) } @_;
}

sub stripbccs {
    my $msg = shift;
    my $ret = '';
    my $bcc = 0;
    while ($msg =~ s/(.*\n)//) {
	local $_ = $1;
	if (/^$/) {
	    $ret .= $_;
	    last;
	}
	if ($bcc) {
	    # strip continuation lines too
	    next if /^\s/;
	    $bcc = 0;
	}
	if (/^Bcc:/i) {
	    $bcc = 1;
	} else {
	    $ret .= $_;
	}
    }
    return $ret . $msg;
}

sub sendmessage {
    local ($msg,$recips,$bcc) = @_;
    if ((!ref($recips) && $recips eq '') || @$recips == 0) {
        $recips = ['-t'];
    }
    $msg = "X-Loop: $gMaintainerEmail\n" . $msg;

    my $hash = get_hashname($ref);
    #save email to the log
    open(AP,">>db-h/$hash/$ref.log") || &quit("opening db-h/$hash/$ref.log (lo): $!");
    print(AP "\2\n",join("\4",@$recips),"\n\5\n",
          @{escapelog(stripbccs($msg))},"\n\3\n") ||
        &quit("writing db-h/$hash/$ref.log (lo): $!");
    close(AP) || &quit("closing db-h/$hash/$ref.log (lo): $!");

    if (ref($bcc)) {
        shift @$recips if $recips->[0] eq '-t';
        push @$recips, @$bcc;
    }

#if debugging.. save email to a log
#    open AP, ">>debug";
#    print AP join( '|', @$recips )."\n>>";
#    print AP get_addresses( @$recips );
#    print AP "<<\n".$msg;
#    print AP "\n--------------------------------------------------------\n";
#    close AP;

    #start mailing
    $_ = '';
    $SIG{'CHLD'}='chldhandle';
    #print DEBUG "mailing sigchild set up<\n";
    $chldexit = 'no';
    $c= open(U,"-|");
    #print DEBUG "mailing opened pipe fork<\n";
    defined($c) || die $!;
    #print DEBUG "mailing opened pipe fork ok $c<\n";
    if (!$c) { # ie, we are in the child process
	#print DEBUG "mailing child<\n";
        unless (open(STDERR,">&STDOUT")) {
	    #print DEBUG "mailing child opened stderr<\n";
            print STDOUT "redirect stderr: $!\n";
	    #print DEBUG "mailing child opened stderr fail<\n";
            exit 1;
	    #print DEBUG "mailing child opened stderr fail exit !?<\n";
        }
	#print DEBUG "mailing child opened stderr ok<\n";
        $c= open(D,"|-");
	#print DEBUG "mailing child forked again<\n";
        defined($c) || die $!;
	#print DEBUG "mailing child forked again ok $c<\n";
        if (!$c) { # ie, we are the child process
	    #print DEBUG "mailing grandchild<\n";
            exec '/usr/lib/sendmail','-f'."$gMaintainerEmail",'-odq','-oem','-oi',get_addresses(@$recips);
	    #print DEBUG "mailing grandchild exec failed<\n";
            die $!;
	    #print DEBUG "mailing grandchild died !?<\n";
        }
	#print DEBUG "mailing child not grandchild<\n";
        print(D $msg) || die $!;
	#print DEBUG "mailing child printed msg<\n";
        close(D);
	#print DEBUG "mailing child closed pipe<\n";
        die "\n*** command returned exit status $?\n" if $?;
	#print DEBUG "mailing child exit status ok<\n";
        exit 0;
	#print DEBUG "mailing child exited ?!<\n";
    }
    #print DEBUG "mailing parent<\n";
    $results='';
    #print DEBUG "mailing parent results emptied<\n";
    while( $chldexit eq 'no' ) { $results.= $_; }
    #print DEBUG "mailing parent results read >$results<\n";
    close(U);
    #print DEBUG "mailing parent results closed<\n";
    $results.= "\n*** child returned exit status $?\n" if $?;
    #print DEBUG "mailing parent exit status ok<\n";
    $SIG{'CHLD'}='DEFAULT';
    #print DEBUG "mailing parent sigchild default<\n";
    if (length($results)) { &quit("running sendmail: $results"); }
    #print DEBUG "mailing parent results ok<\n";
}

sub checkmaintainers {
    return if $maintainerschecked++;
    return if !length($data->{package});
    open(MAINT,"$gMaintainerFile") || die &quit("maintainers open: $!");
    while (<MAINT>) {
	m/^\n$/ && next;
	m/^\s*$/ && next;
        m/^(\S+)\s+(\S.*\S)\s*\n$/ || &quit("maintainers bogus \`$_'");
        $a= $1; $b= $2; $a =~ y/A-Z/a-z/;
        $maintainerof{$1}= $2;
    }
    close(MAINT);
    open(MAINT,"$gMaintainerFileOverride") || die &quit("maintainers.override open: $!");
    while (<MAINT>) {
	m/^\n$/ && next;
	m/^\s*$/ && next;
        m/^(\S+)\s+(\S.*\S)\s*\n$/ || &quit("maintainers.override bogus \`$_'");
        $a= $1; $b= $2; $a =~ y/A-Z/a-z/;
        $maintainerof{$1}= $2;
    }
    close(MAINT);
    open(SOURCES,"$gPackageSource") || &quit("pkgsrc open: $!");
    while (<SOURCES>) {
        next unless m/^(\S+)\s+\S+\s+(\S.*\S)\s*$/;
	($a,$b)=($1,$2);
	$a =~ y/A-Z/a-z/;
	$pkgsrc{$a} = $b;
    }
    close(SOURCES);
    $anymaintfound=0; $anymaintnotfound=0;
    for $p (split(m/[ \t?,()]+/,$data->{package})) {
        $p =~ y/A-Z/a-z/;
	if (defined $gSubscriptionDomain) {
	    if (defined($pkgsrc{$p})) {
		push @addsrcaddrs, "$pkgsrc{$p}\@$gSubscriptionDomain";
	    } else {
		push @addsrcaddrs, "$p\@$gSubscriptionDomain";
	    }
	}
        if (defined($maintainerof{$p})) {
	    print DEBUG "maintainer add >$p|$maintainerof{$p}<\n";
            $addmaint= $maintainerof{$p};
            push(@maintaddrs,$addmaint) unless
                $addmaint eq $replyto || grep($_ eq $addmaint, @maintaddrs);
            $anymaintfound++;
        } else {
	    print DEBUG "maintainer none >$p<\n";
	    push(@maintaddrs,$gUnknownMaintainerEmail) unless $anymaintnotfound;
            $anymaintnotfound++;
            last;
        }
    }
}