1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837
|
<pre>Network Working Group H. Schulzrinne
Request for Comments: 5031 Columbia U.
Category: Standards Track January 2008
<span class="h1">A Uniform Resource Name (URN) for</span>
<span class="h1">Emergency and Other Well-Known Services</span>
Status of This Memo
This document specifies an Internet standards track protocol for the
Internet community, and requests discussion and suggestions for
improvements. Please refer to the current edition of the "Internet
Official Protocol Standards" (STD 1) for the standardization state
and status of this protocol. Distribution of this memo is unlimited.
Abstract
The content of many communication services depends on the context,
such as the user's location. We describe a 'service' URN that allows
well-known context-dependent services that can be resolved in a
distributed manner to be identified. Examples include emergency
services, directory assistance, and call-before-you-dig hot lines.
Table of Contents
<a href="#section-1">1</a>. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . <a href="#page-2">2</a>
<a href="#section-2">2</a>. Terminology . . . . . . . . . . . . . . . . . . . . . . . . . <a href="#page-4">4</a>
<a href="#section-3">3</a>. Registration Template . . . . . . . . . . . . . . . . . . . . <a href="#page-4">4</a>
<a href="#section-4">4</a>. IANA Considerations . . . . . . . . . . . . . . . . . . . . . <a href="#page-6">6</a>
<a href="#section-4.1">4.1</a>. New Service-Identifying Labels . . . . . . . . . . . . . . <a href="#page-6">6</a>
<a href="#section-4.2">4.2</a>. Sub-Services for the 'sos' Service . . . . . . . . . . . . <a href="#page-7">7</a>
<a href="#section-4.3">4.3</a>. Sub-Services for the 'counseling' Service . . . . . . . . <a href="#page-8">8</a>
<a href="#section-4.4">4.4</a>. Initial IANA Registration . . . . . . . . . . . . . . . . <a href="#page-9">9</a>
<a href="#section-5">5</a>. Internationalization Considerations . . . . . . . . . . . . . <a href="#page-9">9</a>
<a href="#section-6">6</a>. Security Considerations . . . . . . . . . . . . . . . . . . . <a href="#page-10">10</a>
<a href="#section-7">7</a>. References . . . . . . . . . . . . . . . . . . . . . . . . . . <a href="#page-10">10</a>
<a href="#section-7.1">7.1</a>. Normative References . . . . . . . . . . . . . . . . . . . <a href="#page-10">10</a>
<a href="#section-7.2">7.2</a>. Informative References . . . . . . . . . . . . . . . . . . <a href="#page-11">11</a>
<a href="#appendix-A">Appendix A</a>. Alternative Approaches Considered . . . . . . . . . . <a href="#page-13">13</a>
<a href="#appendix-B">Appendix B</a>. Acknowledgments . . . . . . . . . . . . . . . . . . . <a href="#page-14">14</a>
<span class="grey">Schulzrinne Standards Track [Page 1]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-2" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
<span class="h2"><a class="selflink" id="section-1" href="#section-1">1</a>. Introduction</span>
In existing telecommunications systems, there are many well-known
communication and information services that are offered by loosely
coordinated entities across a large geographic region, with well-
known identifiers. Some of the services are operated by governments
or regulated monopolies, others by competing commercial enterprises.
Examples include emergency services (reached by dialing 9-1-1 in
North America, 1-1-2 in Europe), community services and volunteer
opportunities (2-1-1 in some regions of the United States), telephone
directory and repair services (4-1-1 and 6-1-1 in the United States
and Canada), government information services (3-1-1 in some cities in
the United States), lawyer referral services (1-800-LAWYER), car
roadside assistance (automobile clubs), and pizza delivery services.
Unfortunately, almost all of them are limited in scope to a single
country or possibly a group of countries, such as those belonging to
the North American Numbering Plan or the European Union. The same
identifiers are often used for other purposes outside that region,
making access to such services difficult when users travel or use
devices produced outside their home country.
These services are characterized by long-term stability of user-
visible identifiers, decentralized administration of the underlying
service, and a well-defined resolution or mapping mechanism. For
example, there is no national coordination or call center for "9-1-1"
in the United States; rather, various local government organizations
cooperate to provide this service based on jurisdictions.
In this document, we propose a URN namespace that, together with
resolution protocols beyond the scope of this document, allows us to
define such global, well-known services, while distributing the
actual implementation across a large number of service-providing
entities. There are many ways to divide provision of such services,
such as dividing responsibility by geographic region or by the
service provider a user chooses. In addition, users can choose
different mapping service providers that in turn manage how
geographic locations are mapped to service providers.
Availability of such service identifiers allows end systems to convey
information about the desired service to other network entities. For
example, an IP phone could have a special set of short cuts, address
book entries, or buttons that invoke emergency services. When such a
service identifier is put into the outgoing Session Initiation
Protocol (SIP) [<a href="./rfc3261" title=""SIP: Session Initiation Protocol"">RFC3261</a>] message, it allows SIP proxies to
unambiguously take actions, as it would not be practical to configure
them with dial strings and emergency numbers used throughout the
world. Hence, such service identifiers make it possible to delegate
routing decisions to third parties and to mark certain requests as
<span class="grey">Schulzrinne Standards Track [Page 2]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-3" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
having special characteristics while preventing these characteristics
from being accidentally invoked.
This URN identifies services independent of the particular protocol
that is used to request or deliver the service. The URN may appear
in protocols that allow general URIs, such as the SIP [<a href="./rfc3261" title=""SIP: Session Initiation Protocol"">RFC3261</a>]
request URIs, web pages, or mapping protocols.
The service URN is a protocol element and is generally not expected
to be visible to humans. For example, it is expected that callers
will still dial the emergency number '9-1-1' in the United States to
reach emergency services. In some other cases, speed dial buttons
might identify the service, as is common practice on hotel phones
today. (Speed dial buttons for summoning emergency help are
considered inappropriate by most emergency services professionals, at
least for mobile devices, as they are too prone to being triggered
accidentally.)
The translation of service dial strings or service numbers to service
URNs in the end host is beyond the scope of this document. These
translations likely depend on the location of the caller and may be
many-to-one, i.e., several service numbers may map to one service
URN. For example, a phone for a traveler could recognize the
emergency service number for both the traveler's home location and
the traveler's visited location, mapping both to the same universal
service URN, urn:service:sos.
Since service URNs are not routable, a SIP proxy or user agent has to
translate the service URN into a routable URI for a location-
appropriate service provider, such as a SIP URL. A Location-to-
Service Translation Protocol (LoST) [<a href="#ref-LOST" title=""LoST: A Location-to-Service Translation Protocol"">LOST</a>] is expected to be used as
a resolution system for mapping service URNs to URLs based on
geographic location. In the future, there may be several such
protocols, possibly different ones for different services.
Services are described by top-level service type, and may contain a
hierarchy of sub-services that further describe the service, as
outlined in <a href="#section-3">Section 3</a>.
We discuss alternative approaches for creating service identifiers,
and why they are unsatisfactory, in <a href="#appendix-A">Appendix A</a>.
<span class="grey">Schulzrinne Standards Track [Page 3]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-4" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
<span class="h2"><a class="selflink" id="section-2" href="#section-2">2</a>. Terminology</span>
In this document, the key words "MUST", "MUST NOT", "REQUIRED",
"SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY",
and "OPTIONAL" are to be interpreted as described in <a href="./rfc2119">RFC 2119</a>
[<a href="./rfc2119" title=""Key words for use in RFCs to Indicate Requirement Levels"">RFC2119</a>].
Terminology specific to emergency services is defined in [<a href="./rfc5012" title=""Requirements for Emergency Context Resolution with Internet Technologies"">RFC5012</a>].
<span class="h2"><a class="selflink" id="section-3" href="#section-3">3</a>. Registration Template</span>
Below, we include the registration template for the URN scheme
according to <a href="./rfc3406">RFC 3406</a> [<a href="./rfc3406" title=""Uniform Resource Names (URN) Namespace Definition Mechanisms"">RFC3406</a>].
Namespace ID: service
Registration Information:
Registration version: 1
Registration date: 2006-04-02
Declared registrant of the namespace:
Registering organization: IETF
Designated contact: Henning Schulzrinne
Designated contact email: hgs@cs.columbia.edu
Declaration of syntactic structure: The URN consists of a
hierarchical service identifier, with a sequence of labels
separated by periods. The left-most label is the most significant
one and is called 'top-level service', while names to the right
are called 'sub-services'. The set of allowable characters is the
same as that for domain names [<a href="./rfc1123" title=""Requirements for Internet Hosts - Application and Support"">RFC1123</a>] and a subset of the labels
allowed in [<a href="./rfc3958" title=""Domain-Based Application Service Location Using SRV RRs and the Dynamic Delegation Discovery Service (DDDS)"">RFC3958</a>]. Labels are case-insensitive, but MUST be
specified in all lower-case. For any given service URN, service-
identifiers can be removed right-to-left; the resulting URN is
still valid, referring to a more generic service. In other words,
if a service 'x.y.z' exists, the URNs 'x' and 'x.y' are also valid
service URNs. The ABNF [<a href="./rfc4234" title=""Augmented BNF for Syntax Specifications: ABNF"">RFC4234</a>] is shown below.
<span class="grey">Schulzrinne Standards Track [Page 4]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-5" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
service-URN = "URN:service:" service
service = top-level *("." sub-service)
top-level = let-dig [ *25let-dig-hyp let-dig ]
sub-service = let-dig [ *let-dig-hyp let-dig ]
let-dig-hyp = let-dig / "-"
let-dig = ALPHA / DIGIT
ALPHA = %x41-5A / %x61-7A ; A-Z / a-z
DIGIT = %x30-39 ; 0-9
Relevant ancillary documentation: None
Community considerations: The service URN is believed to be relevant
to a large cross-section of Internet users, including both
technical and non-technical users, on a variety of devices, but
particularly for mobile and nomadic users. The service URN will
allow Internet users needing services to identify the service by
kind, without having to determine manually who provides the
particular service in the user's current context, e.g., at the
user's current location. For example, travelers will be able to
use their mobile devices to request emergency services without
having to know the emergency dial string of the visited country.
The assignment of identifiers is described in the IANA
Considerations (<a href="#section-4">Section 4</a>). The service URN does not prescribe a
particular resolution mechanism, but it is assumed that a number
of different entities could operate and offer such mechanisms.
Namespace considerations: There do not appear to be other URN
namespaces that serve the same need of uniquely identifying
widely-available communication and information services. Unlike
most other currently registered URN namespaces, the service URN
does not identify documents and protocol objects (e.g., [<a href="./rfc3044" title=""Using The ISSN (International Serial Standard Number) as URN (Uniform Resource Names) within an ISSN-URN Namespace"">RFC3044</a>],
[<a href="./rfc3187" title=""Using International Standard Book Numbers as Uniform Resource Names"">RFC3187</a>], [<a href="./rfc4179" title=""Using Universal Content Identifier (UCI) as Uniform Resource Names (URN)"">RFC4179</a>], and [<a href="./rfc4195" title=""A Uniform Resource Name (URN) Namespace for the TV-Anytime Forum"">RFC4195</a>]), types of telecommunications
equipment [<a href="./rfc4152" title=""A Uniform Resource Name (URN) Namespace for the Common Language Equipment Identifier (CLEI) Code"">RFC4152</a>], people, or organizations [<a href="./rfc3043" title=""The Network Solutions Personal Internet Name (PIN): A URN Namespace for People and Organizations"">RFC3043</a>]. tel URIs
[<a href="./rfc3966" title=""The tel URI for Telephone Numbers"">RFC3966</a>] identify telephone numbers, but numbers commonly
identifying services (such as 911 or 112) are specific to a
particular region or country.
Identifier uniqueness considerations: A service URN identifies a
logical service, specified in the service registration (see IANA
Considerations (<a href="#section-4">Section 4</a>)). Resolution of the URN, if
successful, will return a particular instance of the service, and
this instance may be different even for two users making the same
request in the same place at the same time; the logical service
identified by the URN, however, is persistent and unique. Service
URNs MUST be unique for each unique service; this is guaranteed
through the registration of each service within this namespace,
described in <a href="#section-4">Section 4</a>.
<span class="grey">Schulzrinne Standards Track [Page 5]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-6" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
Identifier persistence considerations: The 'service' URN for the
same service is expected to be persistent, although there
naturally cannot be a guarantee that a particular service will
continue to be available globally or at all times.
Process of identifier assignment: The process of identifier
assignment is described in the IANA Considerations (<a href="#section-4">Section 4</a>).
Process for identifier resolution: There is no single global
resolution service for 'service' URNs. However, each top-level
service can provide a set of mapping protocols to be used with
'service' URNs of that service.
Rules for lexical equivalence: 'service' identifiers are compared
according to case-insensitive string equality.
Conformance with URN syntax: The BNF in the 'Declaration of
syntactic structure' above constrains the syntax for this URN
scheme.
Validation mechanism: Validation determines whether a given string
is currently a validly-assigned URN [<a href="./rfc3406" title=""Uniform Resource Names (URN) Namespace Definition Mechanisms"">RFC3406</a>]. Due to the
distributed nature of the mapping mechanism, and since not all
services are available everywhere and not all mapping servers may
be configured with all current service registrations, validation
in this sense is not possible. Also, the discovery mechanism for
the mapping mechanism may not be configured with all current top-
level services.
Scope: The scope for this URN is public and global.
<span class="h2"><a class="selflink" id="section-4" href="#section-4">4</a>. IANA Considerations</span>
This section registers a new URN scheme with the registration
template provided in <a href="#section-3">Section 3</a>.
Below, <a href="#section-4.1">Section 4.1</a> details how to register new service-identifying
labels. Descriptions of sub-services for the first two services to
be registered, sos and counseling, are given in <a href="#section-4.2">Section 4.2</a> and
<a href="#section-4.3">Section 4.3</a>, respectively. Finally, <a href="#section-4.4">Section 4.4</a> contains the initial
registration table.
<span class="h3"><a class="selflink" id="section-4.1" href="#section-4.1">4.1</a>. New Service-Identifying Labels</span>
Services and sub-services are identified by labels managed by IANA,
according to the processes outlined in [<a href="./rfc2434" title="">RFC2434</a>] in a new registry
called "Service URN Labels". Thus, creating a new service requires
IANA action. The policy for adding top-level service labels is
<span class="grey">Schulzrinne Standards Track [Page 6]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-7" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
'Standards Action'. (This document defines the top-level services
'sos' and 'counseling'.) The policy for assigning labels to sub-
services may differ for each top-level service designation and MUST
be defined by the document describing the top-level service.
Entries in the registration table have the following format:
Service Reference Description
--------------------------------------------------------------------
foo RFCxyz Brief description of the 'foo' top-level service
foo.bar RFCabc Description of the 'foo.bar' service
To allow use within the constraints of S-NAPTR [<a href="./rfc3958" title=""Domain-Based Application Service Location Using SRV RRs and the Dynamic Delegation Discovery Service (DDDS)"">RFC3958</a>], all top-
level service names MUST NOT exceed 27 characters.
<span class="h3"><a class="selflink" id="section-4.2" href="#section-4.2">4.2</a>. Sub-Services for the 'sos' Service</span>
This section defines the first service registration within the IANA
registry defined in <a href="#section-4.1">Section 4.1</a>, using the top-level service label
'sos'.
The 'sos' service type describes emergency services requiring an
immediate response, typically offered by various branches of the
government or other public institutions. Additional sub-services can
be added after expert review and must be of general public interest
and have a similar emergency nature. The expert is designated by the
ECRIT working group, its successor, or, in their absence, the IESG.
The expert review should only approve emergency services that are
offered widely and in different countries, with approximately the
same caller expectation in terms of services rendered. The 'sos'
service is not meant to invoke general government, public
information, counseling, or social services.
urn:service:sos The generic 'sos' service reaches a public safety
answering point (PSAP), which in turn dispatches aid appropriate
to the emergency. It encompasses all of the services listed
below.
urn:service:sos.ambulance This service identifier reaches an
ambulance service that provides emergency medical assistance and
transportation.
urn:service:sos.animal-control Animal control typically enforces
laws and ordinances pertaining to animal control and management,
investigates cases of animal abuse, educates the community in
responsible pet ownership and wildlife care, and provides for the
housing and care of homeless animals, among other animal-related
services.
<span class="grey">Schulzrinne Standards Track [Page 7]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-8" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
urn:service:sos.fire The 'fire' service identifier summons the fire
service, also known as the fire brigade or fire department.
urn:service:sos.gas The 'gas' service allows the reporting of
natural gas (and other flammable gas) leaks or other natural gas
emergencies.
urn:service:sos.marine The 'marine' service refers to maritime
search and rescue services such as those offered by the coast
guard, lifeboat, or surf lifesavers.
urn:service:sos.mountain The 'mountain' service refers to mountain
rescue services (i.e., search and rescue activities that occur in
a mountainous environment), although the term is sometimes also
used to apply to search and rescue in other wilderness
environments.
urn:service:sos.physician The 'physician' emergency service connects
the caller to a physician referral service.
urn:service:sos.poison The 'poison' service refers to special
information centers set up to inform citizens about how to respond
to potential poisoning. These poison control centers maintain a
database of poisons and appropriate emergency treatment.
urn:service:sos.police The 'police' service refers to the police
department or other law enforcement authorities.
<span class="h3"><a class="selflink" id="section-4.3" href="#section-4.3">4.3</a>. Sub-Services for the 'counseling' Service</span>
The 'counseling' service type describes services where callers can
receive advice and support, often anonymous, but not requiring an
emergency response. (Naturally, such services may transfer callers
to an emergency service or summon such services if the situation
warrants.) Additional sub-services can be added after expert review
and should be of general public interest. The expert is chosen in
the same manner as described for the 'sos' service. The expert
review should take into account whether these services are offered
widely and in different countries, with approximately the same caller
expectation in terms of services rendered.
urn:service:counseling The generic 'counseling' service reaches a
call center that transfers the caller based on his or her specific
needs.
<span class="grey">Schulzrinne Standards Track [Page 8]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-9" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
urn:service:counseling.children The 'children' service refers to
counseling and support services that are specifically tailored to
the needs of children. Such services may, for example, provide
advice to run-aways or victims of child abuse.
urn:service:counseling.mental-health The 'mental-health' service
refers to the "diagnostic, treatment, and preventive care that
helps improve how persons with mental illness feel both physically
and emotionally as well as how they interact with other persons".
(U.S. Department of Health and Human Services)
urn:service:counseling.suicide The 'suicide' service refers to the
suicide prevention hotline.
<span class="h3"><a class="selflink" id="section-4.4" href="#section-4.4">4.4</a>. Initial IANA Registration</span>
The following table contains the initial IANA registration for
emergency and counseling services.
Service Reference Description
--------------------------------------------------------------------
counseling <a href="./rfc5031">RFC 5031</a> Counseling services
counseling.children <a href="./rfc5031">RFC 5031</a> Counseling for children
counseling.mental-health <a href="./rfc5031">RFC 5031</a> Mental health counseling
counseling.suicide <a href="./rfc5031">RFC 5031</a> Suicide prevention hotline
sos <a href="./rfc5031">RFC 5031</a> Emergency services
sos.ambulance <a href="./rfc5031">RFC 5031</a> Ambulance service
sos.animal-control <a href="./rfc5031">RFC 5031</a> Animal control
sos.fire <a href="./rfc5031">RFC 5031</a> Fire service
sos.gas <a href="./rfc5031">RFC 5031</a> Gas leaks and gas emergencies
sos.marine <a href="./rfc5031">RFC 5031</a> Maritime search and rescue
sos.mountain <a href="./rfc5031">RFC 5031</a> Mountain rescue
sos.physician <a href="./rfc5031">RFC 5031</a> Physician referral service
sos.poison <a href="./rfc5031">RFC 5031</a> Poison control center
sos.police <a href="./rfc5031">RFC 5031</a> Police, law enforcement
<span class="h2"><a class="selflink" id="section-5" href="#section-5">5</a>. Internationalization Considerations</span>
The service labels are protocol elements [<a href="./rfc3536" title=""Terminology Used in Internationalization in the IETF"">RFC3536</a>] and are not
normally seen by users. Thus, the character set for these elements
is restricted, as described in <a href="#section-3">Section 3</a>.
<span class="grey">Schulzrinne Standards Track [Page 9]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-10" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
<span class="h2"><a class="selflink" id="section-6" href="#section-6">6</a>. Security Considerations</span>
As an identifier, the service URN does not appear to raise any
particular security issues. The services described by the URN are
meant to be well-known, even if the particular service instance is
access-controlled, so privacy considerations do not apply to the URN.
There are likely no specific privacy issues when including a service
URN on a web page, for example. On the other hand, ferrying the URN
in a signaling protocol can give attackers information on the kind of
service desired by the caller. For example, this makes it easier for
the attacker to automatically find all calls for emergency services
or directory assistance. Appropriate, protocol-specific security
mechanisms need to be implemented for protocols carrying service
URNs. The mapping protocol needs to address a number of threats, as
detailed in [<a href="./rfc5069" title=""Security Threats and Requirements for Emergency Call Marking and Mapping"">RFC5069</a>]. That document also discusses the security
considerations related to the use of the service URN for emergency
services.
<span class="h2"><a class="selflink" id="section-7" href="#section-7">7</a>. References</span>
<span class="h3"><a class="selflink" id="section-7.1" href="#section-7.1">7.1</a>. Normative References</span>
[<a id="ref-RFC1123">RFC1123</a>] Braden, R., "Requirements for Internet Hosts - Application
and Support", STD 3, <a href="./rfc1123">RFC 1123</a>, October 1989.
[<a id="ref-RFC2119">RFC2119</a>] Bradner, S., "Key words for use in RFCs to Indicate
Requirement Levels", <a href="https://www.rfc-editor.org/bcp/bcp14">BCP 14</a>, <a href="./rfc2119">RFC 2119</a>, March 1997.
[<a id="ref-RFC2434">RFC2434</a>] Narten, T. and H. Alvestrand, "Guidelines for Writing an
IANA Considerations Section in RFCs", <a href="https://www.rfc-editor.org/bcp/bcp26">BCP 26</a>, <a href="./rfc2434">RFC 2434</a>,
October 1998.
[<a id="ref-RFC3261">RFC3261</a>] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston,
A., Peterson, J., Sparks, R., Handley, M., and E.
Schooler, "SIP: Session Initiation Protocol", <a href="./rfc3261">RFC 3261</a>,
June 2002.
[<a id="ref-RFC3958">RFC3958</a>] Daigle, L. and A. Newton, "Domain-Based Application
Service Location Using SRV RRs and the Dynamic Delegation
Discovery Service (DDDS)", <a href="./rfc3958">RFC 3958</a>, January 2005.
[<a id="ref-RFC4234">RFC4234</a>] Crocker, D., Ed. and P. Overell, "Augmented BNF for Syntax
Specifications: ABNF", <a href="./rfc4234">RFC 4234</a>, October 2005.
<span class="grey">Schulzrinne Standards Track [Page 10]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-11" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
<span class="h3"><a class="selflink" id="section-7.2" href="#section-7.2">7.2</a>. Informative References</span>
[<a id="ref-LOST">LOST</a>] Hardie, T., "LoST: A Location-to-Service Translation
Protocol", Work in Progress, March 2007.
[<a id="ref-RFC2142">RFC2142</a>] Crocker, D., "MAILBOX NAMES FOR COMMON SERVICES, ROLES AND
FUNCTIONS", <a href="./rfc2142">RFC 2142</a>, May 1997.
[<a id="ref-RFC2822">RFC2822</a>] Resnick, P., "Internet Message Format", <a href="./rfc2822">RFC 2822</a>,
April 2001.
[<a id="ref-RFC3043">RFC3043</a>] Mealling, M., "The Network Solutions Personal Internet
Name (PIN): A URN Namespace for People and Organizations",
<a href="./rfc3043">RFC 3043</a>, January 2001.
[<a id="ref-RFC3044">RFC3044</a>] Rozenfeld, S., "Using The ISSN (International Serial
Standard Number) as URN (Uniform Resource Names) within an
ISSN-URN Namespace", <a href="./rfc3044">RFC 3044</a>, January 2001.
[<a id="ref-RFC3187">RFC3187</a>] Hakala, J. and H. Walravens, "Using International Standard
Book Numbers as Uniform Resource Names", <a href="./rfc3187">RFC 3187</a>,
October 2001.
[<a id="ref-RFC3406">RFC3406</a>] Daigle, L., van Gulik, D., Iannella, R., and P. Faltstrom,
"Uniform Resource Names (URN) Namespace Definition
Mechanisms", <a href="https://www.rfc-editor.org/bcp/bcp66">BCP 66</a>, <a href="./rfc3406">RFC 3406</a>, October 2002.
[<a id="ref-RFC3536">RFC3536</a>] Hoffman, P., "Terminology Used in Internationalization in
the IETF", <a href="./rfc3536">RFC 3536</a>, May 2003.
[<a id="ref-RFC3966">RFC3966</a>] Schulzrinne, H., "The tel URI for Telephone Numbers",
<a href="./rfc3966">RFC 3966</a>, December 2004.
[<a id="ref-RFC4152">RFC4152</a>] Tesink, K. and R. Fox, "A Uniform Resource Name (URN)
Namespace for the Common Language Equipment Identifier
(CLEI) Code", <a href="./rfc4152">RFC 4152</a>, August 2005.
[<a id="ref-RFC4179">RFC4179</a>] Kang, S., "Using Universal Content Identifier (UCI) as
Uniform Resource Names (URN)", <a href="./rfc4179">RFC 4179</a>, October 2005.
[<a id="ref-RFC4195">RFC4195</a>] Kameyama, W., "A Uniform Resource Name (URN) Namespace for
the TV-Anytime Forum", <a href="./rfc4195">RFC 4195</a>, October 2005.
[<a id="ref-RFC5012">RFC5012</a>] Schulzrinne, H. and R. Marshall, Ed., "Requirements for
Emergency Context Resolution with Internet Technologies",
<a href="./rfc5012">RFC 5012</a>, January 2008.
<span class="grey">Schulzrinne Standards Track [Page 11]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-12" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
[<a id="ref-RFC5069">RFC5069</a>] Taylor, T., Ed., Tschofenig, H., Schulzrinne, H., and M.
Shanmugam, "Security Threats and Requirements for
Emergency Call Marking and Mapping", <a href="./rfc5069">RFC 5069</a>,
January 2008.
<span class="grey">Schulzrinne Standards Track [Page 12]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-13" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
<span class="h2"><a class="selflink" id="appendix-A" href="#appendix-A">Appendix A</a>. Alternative Approaches Considered</span>
The discussions of ways to identify emergency calls has yielded a
number of proposals. Since these are occasionally brought up during
discussions, we briefly summarize why this document chose not to
pursue these solutions.
tel:NNN;context=+C This approach uses tel URIs [<a href="./rfc3966" title=""The tel URI for Telephone Numbers"">RFC3966</a>]. Here, NNN
is the national emergency number, where the country is identified
by the context C. This approach is easy for user agents to
implement, but hard for proxies and other SIP elements to
recognize, as it would have to know about all number-context
combinations in the world and track occasional changes. In
addition, many of these numbers are being used for other services.
For example, the emergency number in Paraguay (00) is also used to
call the international operator in the United States. As another
example, a number of countries, such as Italy, use 118 as an
emergency number, but it also connects to directory assistance in
Finland.
tel:sos This solution avoids name conflicts, but requires extending
the "tel" URI "tel" [<a href="./rfc3966" title=""The tel URI for Telephone Numbers"">RFC3966</a>]. It also only works if every
outbound proxy knows how to route requests to a proxy that can
reach emergency services since tel URIs do not identify the
destination server.
sip:sos@domain Earlier work had defined a special user identifier,
sos, within the caller's home domain in a SIP URI, for example,
sip:sos@example.com. Such a user identifier follows the
convention of <a href="./rfc2142">RFC 2142</a> [<a href="./rfc2142" title=""MAILBOX NAMES FOR COMMON SERVICES, ROLES AND FUNCTIONS"">RFC2142</a>] and the "postmaster" convention
documented in <a href="./rfc2822">RFC 2822</a> [<a href="./rfc2822" title=""Internet Message Format"">RFC2822</a>]. This approach had the advantage
that dial plans in existing user agents could probably be
converted to generate such a URI and that only the home proxy for
the domain has to understand the user naming convention. However,
it overloads the user part of the URI with specific semantics
rather than being opaque, makes routing by the outbound proxy a
special case that does not conform to normal SIP request-URI
handling rules and is SIP-specific. The mechanism also does not
extend readily to other services.
SIP URI user parameter: One could create a special URI, such as
"aor-domain;user=sos". This avoids the name conflict problem, but
requires mechanism-aware user agents that are capable of emitting
this special URI. Also, the 'user' parameter is meant to describe
the format of the user part of the SIP URI, which this usage does
not do. Adding other parameters still leaves unclear what, if
<span class="grey">Schulzrinne Standards Track [Page 13]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-14" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
any, conventions should be used for the user and domain part of
the URL. Neither solution is likely to be backward-compatible
with existing clients.
Special domain: A special domain, such as "sip:fire@sos.int" could
be used to identify emergency calls. This has similar properties
as the "tel:sos" URI, except that it is indeed a valid URI. To
make this usable, the special domain would have to be operational
and point to an appropriate emergency services proxy. Having a
single, if logical, emergency services proxy for the whole world
seems to have undesirable scaling and administrative properties.
<span class="h2"><a class="selflink" id="appendix-B" href="#appendix-B">Appendix B</a>. Acknowledgments</span>
This document is based on discussions with Jonathan Rosenberg and
benefited from the comments of Leslie Daigle, Keith Drage, Benja
Fallenstein, Paul Kyzivat, Andrew Newton, Brian Rosen, Jonathan
Rosenberg, Martin Thomson, and Hannes Tschofenig.
Author's Address
Henning Schulzrinne
Columbia University
Department of Computer Science
450 Computer Science Building
New York, NY 10027
US
Phone: +1 212 939 7004
EMail: hgs+ecrit@cs.columbia.edu
URI: <a href="http://www.cs.columbia.edu">http://www.cs.columbia.edu</a>
<span class="grey">Schulzrinne Standards Track [Page 14]</span></pre>
<hr class='noprint'/><!--NewPage--><pre class='newpage'><span id="page-15" ></span>
<span class="grey"><a href="./rfc5031">RFC 5031</a> Service URN January 2008</span>
Full Copyright Statement
Copyright (C) The IETF Trust (2008).
This document is subject to the rights, licenses and restrictions
contained in <a href="https://www.rfc-editor.org/bcp/bcp78">BCP 78</a>, and except as set forth therein, the authors
retain all their rights.
This document and the information contained herein are provided on an
"AS IS" basis and THE CONTRIBUTOR, THE ORGANIZATION HE/SHE REPRESENTS
OR IS SPONSORED BY (IF ANY), THE INTERNET SOCIETY, THE IETF TRUST AND
THE INTERNET ENGINEERING TASK FORCE DISCLAIM ALL WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF
THE INFORMATION HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Intellectual Property
The IETF takes no position regarding the validity or scope of any
Intellectual Property Rights or other rights that might be claimed to
pertain to the implementation or use of the technology described in
this document or the extent to which any license under such rights
might or might not be available; nor does it represent that it has
made any independent effort to identify any such rights. Information
on the procedures with respect to rights in RFC documents can be
found in <a href="https://www.rfc-editor.org/bcp/bcp78">BCP 78</a> and <a href="https://www.rfc-editor.org/bcp/bcp79">BCP 79</a>.
Copies of IPR disclosures made to the IETF Secretariat and any
assurances of licenses to be made available, or the result of an
attempt made to obtain a general license or permission for the use of
such proprietary rights by implementers or users of this
specification can be obtained from the IETF on-line IPR repository at
<a href="http://www.ietf.org/ipr">http://www.ietf.org/ipr</a>.
The IETF invites any interested party to bring to its attention any
copyrights, patents or patent applications, or other proprietary
rights that may cover technology that may be required to implement
this standard. Please address the information to the IETF at
ietf-ipr@ietf.org.
Schulzrinne Standards Track [Page 15]
</pre>
|