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<page xmlns="http://projectmallard.org/1.0/"
type="guide"
id="bugs">
<info>
<link type="guide" xref="index#contribute"/>
<link type="next" xref="limits"/>
</info>
<title>Need help with Geary?</title>
<section id="getting-support">
<title>Getting support</title>
<p>If you are having trouble using Geary, please <link
href="https://wiki.gnome.org/Apps/Geary/Contact">get in
touch</link> with the Geary community about the problem.</p>
</section>
<section id="reporting-bugs">
<title>Reporting bugs</title>
<p>If you suspect you have found a bug in Geary, please follow the
<link href="https://wiki.gnome.org/Apps/Geary/ReportingABug">bug
reporting guidelines</link> so the problem can be diagnosed and
fixed.</p>
<p>To help diagnose the problem as fast as possible, please
include the following information:</p>
<list>
<item><p>Geary version and installation method (Package?
Flathub? Source code?)</p></item>
<item><p>Your desktop (GNOME? KDE? Something else?)</p></item>
<item><p>Your operating system and version (Ubuntu 16.04? Fedora
28? Rolled your own?)</p></item>
<item><p>Email provider (Gmail, Yahoo!, Outlook.com, or someone
else?)</p></item>
<item><p>Steps to reproduce the bug</p></item>
<item><p>What happened?</p></item>
<item><p>What did you expect to happen?</p></item>
</list>
<p>Log files can be accessed via the Geary Inspector, press
<keyseq><key>Alt</key><key>I</key></keyseq> to open it, select and
save any relevant log files, and attach them to the bug
report.</p>
</section>
</page>
|
