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<h3 class="title"><a id="id3304578"></a>4.2. Reporting the Bug</h3>
</div>
</div>
</div>
<p>
Okay, so you have done everything you could to make sure, and you
still think it's probably a bug. You should then go ahead and file
a bug report. To do this, begin by going to
http://bugzilla.gnome.org/enter_bug.cgi, and go down the page
until you can select the component "Gimp".
</p>
<div class="note" style="margin-left: 0.5in; margin-right: 0.5in;">
<table border="0" summary="Note">
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<img alt="[Note]" src="../images/note.png" />
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<th align="left">Note</th>
</tr>
<tr>
<td colspan="2" align="left" valign="top">
<p>
The first time you file a bug report, you will be asked to create
a Bugzilla account. The process is easy and painless, and you
probably won't even get any spam as a result.
</p>
</td>
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<p>
This takes you to the bug report form, which you should fill out
as follows. Note that most of the information you enter can be
changed later by the developers if you get it wrong, so try to get
it right but don't be obsessive about it.
</p>
<div class="variablelist">
<dl>
<dt>
<span class="term">Summary</span>
</dt>
<dd>
<p>
Give a one-sentence summary that is descriptive enough so that
somebody searching for similar bugs would find your bug report
on the basis of the words this summary contains.
</p>
</dd>
<dt>
<span class="term">Steps to reproduce the bug</span>
</dt>
<dd>
<p>
Follow the directions. Be as specific as you can, and include
all information that you think might possibly be relevant. The
classic totally useless bug report is, "Gimp crashes. This
program sucks". There is no hope that the developers can solve
a problem if they can't tell what it is. If at all possible,
give a procedure that will reliably reproduce the buggy
behavior, and give it in enough detail so that a moron could
follow it.
</p>
</dd>
<dt>
<span class="term">Component</span>
</dt>
<dd>
<p>
Set this to the part of Gimp that the bug affects. You have
to pick something here, but if you aren't sure, make a guess
and don't worry about it.
</p>
</dd>
<dt>
<span class="term">Severity</span>
</dt>
<dd>
<p>
In most cases you should either leave this as "Normal" or set
it to "Enhancement", if it is an enhancement request rather
than a malfunction. The maintainers will adjust the severity
if they think it is warranted.
</p>
</dd>
<dt>
<span class="term">Priority</span>
</dt>
<dd>
<p>
In most cases you should leave this at "Normal", and allow the
maintainers to adjust it. Setting the priority to "Immediate"
or "Urgent" usually just manages to annoy people.
</p>
</dd>
<dt>
<span class="term">Version</span>
</dt>
<dd>
<p>
Set this to the version of Gimp that you are using.
Leave the Gnome version unspecified.
</p>
</dd>
<dt>
<span class="term">Operating System</span>
</dt>
<dd>
<p>
Set this to your OS unless you have a very good reason for
thinking that the bug applies to all operating systems.
</p>
</dd>
</dl>
</div>
<p>
You can ignore the rest. When you have filled out all of these
things, press the "Commit" button and your bug report will be
submitted. It will be assigned a number, which you may want to
make note of; you will, however, be emailed any time somebody
makes a comment on your bug report or otherwise alters it, so you
will receive reminders in any case. You can see the current state
of your bug report at any time by going to
http://bugzilla.gnome.org and, at the bottom of the page, in the
"Actions:" area, entering the bug number and pressing the "Find"
button.
</p>
<p>
Sometimes it is very helpful to augment a bug report with a
screenshot or some other type of data. If you need to do this, go
to the web page for your bug report, click on the link "Create a
New Attachment", and follow the directions. But please don't do
this unless you think the attachment is really going to be
useful–and if you need to attach a screenshot, don't make it any
larger than necessary. Bug reports are likely to remain on the
system for years, so there is no sense in wasting memory.
</p>
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