1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
|
---
stage: Systems
group: Distribution
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://handbook.gitlab.com/handbook/product/ux/technical-writing/#assignments
---
# Service Desk email Rake tasks
DETAILS:
**Tier:** Free, Premium, Ultimate
**Offering:** Self-managed
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/108279) in GitLab 15.9.
The following are Service Desk email-related Rake tasks.
## Secrets
GitLab can use [Service Desk email](../../user/project/service_desk/configure.md#configure-service-desk-alias-email) secrets read from an encrypted file instead of storing them in plaintext in the file system. The following Rake tasks are provided for updating the contents of the encrypted file.
### Show secret
Show the contents of the current Service Desk email secrets.
::Tabs
:::TabTitle Linux package (Omnibus)
```shell
sudo gitlab-rake gitlab:service_desk_email:secret:show
```
:::TabTitle Helm chart (Kubernetes)
Use a Kubernetes secret to store the Service Desk email password. For more information,
read about [Helm IMAP secrets](https://docs.gitlab.com/charts/installation/secrets.html#imap-password-for-service-desk-emails).
:::TabTitle Docker
```shell
sudo docker exec -t <container name> gitlab:service_desk_email:secret:show
```
:::TabTitle Self-compiled (source)
```shell
bundle exec rake gitlab:service_desk_email:secret:show RAILS_ENV=production
```
::EndTabs
#### Example output
```plaintext
password: 'examplepassword'
user: 'service-desk-email@mail.example.com'
```
### Edit secret
Opens the secret contents in your editor, and writes the resulting content to the encrypted secret file when you exit.
::Tabs
:::TabTitle Linux package (Omnibus)
```shell
sudo gitlab-rake gitlab:service_desk_email:secret:edit EDITOR=vim
```
:::TabTitle Helm chart (Kubernetes)
Use a Kubernetes secret to store the Service Desk email password. For more information,
read about [Helm IMAP secrets](https://docs.gitlab.com/charts/installation/secrets.html#imap-password-for-service-desk-emails).
:::TabTitle Docker
```shell
sudo docker exec -t <container name> gitlab:service_desk_email:secret:edit EDITOR=editor
```
:::TabTitle Self-compiled (source)
```shell
bundle exec rake gitlab:service_desk_email:secret:edit RAILS_ENV=production EDITOR=vim
```
::EndTabs
### Write raw secret
Write new secret content by providing it on `STDIN`.
::Tabs
:::TabTitle Linux package (Omnibus)
```shell
echo -e "password: 'examplepassword'" | sudo gitlab-rake gitlab:service_desk_email:secret:write
```
:::TabTitle Helm chart (Kubernetes)
Use a Kubernetes secret to store the Service Desk email password. For more information,
read about [Helm IMAP secrets](https://docs.gitlab.com/charts/installation/secrets.html#imap-password-for-service-desk-emails).
:::TabTitle Docker
```shell
sudo docker exec -t <container name> /bin/bash
echo -e "password: 'examplepassword'" | gitlab-rake gitlab:service_desk_email:secret:write
```
:::TabTitle Self-compiled (source)
```shell
echo -e "password: 'examplepassword'" | bundle exec rake gitlab:service_desk_email:secret:write RAILS_ENV=production
```
::EndTabs
### Secrets examples
**Editor example**
The write task can be used in cases where the edit command does not work with your editor:
```shell
# Write the existing secret to a plaintext file
sudo gitlab-rake gitlab:service_desk_email:secret:show > service_desk_email.yaml
# Edit the service_desk_email file in your editor
...
# Re-encrypt the file
cat service_desk_email.yaml | sudo gitlab-rake gitlab:service_desk_email:secret:write
# Remove the plaintext file
rm service_desk_email.yaml
```
**KMS integration example**
It can also be used as a receiving application for content encrypted with a KMS:
```shell
gcloud kms decrypt --key my-key --keyring my-test-kms --plaintext-file=- --ciphertext-file=my-file --location=us-west1 | sudo gitlab-rake gitlab:service_desk_email:secret:write
```
**Google Cloud secret integration example**
It can also be used as a receiving application for secrets out of Google Cloud:
```shell
gcloud secrets versions access latest --secret="my-test-secret" > $1 | sudo gitlab-rake gitlab:service_desk_email:secret:write
```
|
