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// Code generated by smithy-go-codegen DO NOT EDIT.
package connect
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/aws-sdk-go-v2/aws/signer/v4"
"github.com/aws/aws-sdk-go-v2/service/connect/types"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
)
// Initiates a flow to start a new chat for the customer. Response of this API
// provides a token required to obtain credentials from the
// CreateParticipantConnection
// (https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html)
// API in the Amazon Connect Participant Service. When a new chat contact is
// successfully created, clients must subscribe to the participant’s connection for
// the created chat within 5 minutes. This is achieved by invoking
// CreateParticipantConnection
// (https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html)
// with WEBSOCKET and CONNECTION_CREDENTIALS. A 429 error occurs in the following
// situations:
//
// * API rate limit is exceeded. API TPS throttling returns a
// TooManyRequests exception.
//
// * The quota for concurrent active chats
// (https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html)
// is exceeded. Active chat throttling returns a LimitExceededException.
//
// If you
// use the ChatDurationInMinutes parameter and receive a 400 error, your account
// may not support the ability to configure custom chat durations. For more
// information, contact Amazon Web Services Support. For more information about
// chat, see Chat (https://docs.aws.amazon.com/connect/latest/adminguide/chat.html)
// in the Amazon Connect Administrator Guide.
func (c *Client) StartChatContact(ctx context.Context, params *StartChatContactInput, optFns ...func(*Options)) (*StartChatContactOutput, error) {
if params == nil {
params = &StartChatContactInput{}
}
result, metadata, err := c.invokeOperation(ctx, "StartChatContact", params, optFns, c.addOperationStartChatContactMiddlewares)
if err != nil {
return nil, err
}
out := result.(*StartChatContactOutput)
out.ResultMetadata = metadata
return out, nil
}
type StartChatContactInput struct {
// The identifier of the flow for initiating the chat. To see the ContactFlowId in
// the Amazon Connect console user interface, on the navigation menu go to Routing,
// Contact Flows. Choose the flow. On the flow page, under the name of the flow,
// choose Show additional flow information. The ContactFlowId is the last part of
// the ARN, shown here in bold:
// arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/846ec553-a005-41c0-8341-xxxxxxxxxxxx
//
// This member is required.
ContactFlowId *string
// The identifier of the Amazon Connect instance. You can find the instanceId in
// the ARN of the instance.
//
// This member is required.
InstanceId *string
// Information identifying the participant.
//
// This member is required.
ParticipantDetails *types.ParticipantDetails
// A custom key-value pair using an attribute map. The attributes are standard
// Amazon Connect attributes. They can be accessed in flows just like any other
// contact attributes. There can be up to 32,768 UTF-8 bytes across all key-value
// pairs per contact. Attribute keys can include only alphanumeric, dash, and
// underscore characters.
Attributes map[string]string
// The total duration of the newly started chat session. If not specified, the chat
// session duration defaults to 25 hour. The minumum configurable time is 60
// minutes. The maximum configurable time is 10,080 minutes (7 days).
ChatDurationInMinutes *int32
// A unique, case-sensitive identifier that you provide to ensure the idempotency
// of the request. If not provided, the Amazon Web Services SDK populates this
// field. For more information about idempotency, see Making retries safe with
// idempotent APIs
// (https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/).
ClientToken *string
// The initial message to be sent to the newly created chat.
InitialMessage *types.ChatMessage
// The supported chat message content types. Content types can be text/plain or
// both text/plain and text/markdown.
SupportedMessagingContentTypes []string
noSmithyDocumentSerde
}
type StartChatContactOutput struct {
// The identifier of this contact within the Amazon Connect instance.
ContactId *string
// The identifier for a chat participant. The participantId for a chat participant
// is the same throughout the chat lifecycle.
ParticipantId *string
// The token used by the chat participant to call CreateParticipantConnection
// (https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html).
// The participant token is valid for the lifetime of a chat participant.
ParticipantToken *string
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationStartChatContactMiddlewares(stack *middleware.Stack, options Options) (err error) {
err = stack.Serialize.Add(&awsRestjson1_serializeOpStartChatContact{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsRestjson1_deserializeOpStartChatContact{}, middleware.After)
if err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddClientRequestIDMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddComputeContentLengthMiddleware(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = v4.AddComputePayloadSHA256Middleware(stack); err != nil {
return err
}
if err = addRetryMiddlewares(stack, options); err != nil {
return err
}
if err = addHTTPSignerV4Middleware(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddRawResponseToMetadata(stack); err != nil {
return err
}
if err = awsmiddleware.AddRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addIdempotencyToken_opStartChatContactMiddleware(stack, options); err != nil {
return err
}
if err = addOpStartChatContactValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opStartChatContact(options.Region), middleware.Before); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
return nil
}
type idempotencyToken_initializeOpStartChatContact struct {
tokenProvider IdempotencyTokenProvider
}
func (*idempotencyToken_initializeOpStartChatContact) ID() string {
return "OperationIdempotencyTokenAutoFill"
}
func (m *idempotencyToken_initializeOpStartChatContact) HandleInitialize(ctx context.Context, in middleware.InitializeInput, next middleware.InitializeHandler) (
out middleware.InitializeOutput, metadata middleware.Metadata, err error,
) {
if m.tokenProvider == nil {
return next.HandleInitialize(ctx, in)
}
input, ok := in.Parameters.(*StartChatContactInput)
if !ok {
return out, metadata, fmt.Errorf("expected middleware input to be of type *StartChatContactInput ")
}
if input.ClientToken == nil {
t, err := m.tokenProvider.GetIdempotencyToken()
if err != nil {
return out, metadata, err
}
input.ClientToken = &t
}
return next.HandleInitialize(ctx, in)
}
func addIdempotencyToken_opStartChatContactMiddleware(stack *middleware.Stack, cfg Options) error {
return stack.Initialize.Add(&idempotencyToken_initializeOpStartChatContact{tokenProvider: cfg.IdempotencyTokenProvider}, middleware.Before)
}
func newServiceMetadataMiddleware_opStartChatContact(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
SigningName: "connect",
OperationName: "StartChatContact",
}
}
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