1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313
|
// Code generated by smithy-go-codegen DO NOT EDIT.
package connect
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/aws-sdk-go-v2/aws/signer/v4"
"github.com/aws/aws-sdk-go-v2/service/connect/types"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
"time"
)
// Gets historical metric data from the specified Amazon Connect instance. For a
// description of each historical metric, see Historical Metrics Definitions (https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html)
// in the Amazon Connect Administrator Guide. We recommend using the
// GetMetricDataV2 (https://docs.aws.amazon.com/connect/latest/APIReference/API_GetMetricDataV2.html)
// API. It provides more flexibility, features, and the ability to query longer
// time ranges than GetMetricData . Use it to retrieve historical agent and contact
// metrics for the last 3 months, at varying intervals. You can also use it to
// build custom dashboards to measure historical queue and agent performance. For
// example, you can track the number of incoming contacts for the last 7 days, with
// data split by day, to see how contact volume changed per day of the week.
func (c *Client) GetMetricData(ctx context.Context, params *GetMetricDataInput, optFns ...func(*Options)) (*GetMetricDataOutput, error) {
if params == nil {
params = &GetMetricDataInput{}
}
result, metadata, err := c.invokeOperation(ctx, "GetMetricData", params, optFns, c.addOperationGetMetricDataMiddlewares)
if err != nil {
return nil, err
}
out := result.(*GetMetricDataOutput)
out.ResultMetadata = metadata
return out, nil
}
type GetMetricDataInput struct {
// The timestamp, in UNIX Epoch time format, at which to end the reporting
// interval for the retrieval of historical metrics data. The time must be
// specified using an interval of 5 minutes, such as 11:00, 11:05, 11:10, and must
// be later than the start time timestamp. The time range between the start and end
// time must be less than 24 hours.
//
// This member is required.
EndTime *time.Time
// The queues, up to 100, or channels, to use to filter the metrics returned.
// Metric data is retrieved only for the resources associated with the queues or
// channels included in the filter. You can include both queue IDs and queue ARNs
// in the same request. VOICE, CHAT, and TASK channels are supported. To filter by
// Queues , enter the queue ID/ARN, not the name of the queue.
//
// This member is required.
Filters *types.Filters
// The metrics to retrieve. Specify the name, unit, and statistic for each metric.
// The following historical metrics are available. For a description of each
// metric, see Historical Metrics Definitions (https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html)
// in the Amazon Connect Administrator Guide. This API does not support a contacts
// incoming metric (there's no CONTACTS_INCOMING metric missing from the documented
// list). ABANDON_TIME Unit: SECONDS Statistic: AVG AFTER_CONTACT_WORK_TIME Unit:
// SECONDS Statistic: AVG API_CONTACTS_HANDLED Unit: COUNT Statistic: SUM
// CALLBACK_CONTACTS_HANDLED Unit: COUNT Statistic: SUM CONTACTS_ABANDONED Unit:
// COUNT Statistic: SUM CONTACTS_AGENT_HUNG_UP_FIRST Unit: COUNT Statistic: SUM
// CONTACTS_CONSULTED Unit: COUNT Statistic: SUM CONTACTS_HANDLED Unit: COUNT
// Statistic: SUM CONTACTS_HANDLED_INCOMING Unit: COUNT Statistic: SUM
// CONTACTS_HANDLED_OUTBOUND Unit: COUNT Statistic: SUM CONTACTS_HOLD_ABANDONS
// Unit: COUNT Statistic: SUM CONTACTS_MISSED Unit: COUNT Statistic: SUM
// CONTACTS_QUEUED Unit: COUNT Statistic: SUM CONTACTS_TRANSFERRED_IN Unit: COUNT
// Statistic: SUM CONTACTS_TRANSFERRED_IN_FROM_QUEUE Unit: COUNT Statistic: SUM
// CONTACTS_TRANSFERRED_OUT Unit: COUNT Statistic: SUM
// CONTACTS_TRANSFERRED_OUT_FROM_QUEUE Unit: COUNT Statistic: SUM HANDLE_TIME Unit:
// SECONDS Statistic: AVG HOLD_TIME Unit: SECONDS Statistic: AVG
// INTERACTION_AND_HOLD_TIME Unit: SECONDS Statistic: AVG INTERACTION_TIME Unit:
// SECONDS Statistic: AVG OCCUPANCY Unit: PERCENT Statistic: AVG QUEUE_ANSWER_TIME
// Unit: SECONDS Statistic: AVG QUEUED_TIME Unit: SECONDS Statistic: MAX
// SERVICE_LEVEL You can include up to 20 SERVICE_LEVEL metrics in a request. Unit:
// PERCENT Statistic: AVG Threshold: For ThresholdValue , enter any whole number
// from 1 to 604800 (inclusive), in seconds. For Comparison , you must enter LT
// (for "Less than").
//
// This member is required.
HistoricalMetrics []types.HistoricalMetric
// The identifier of the Amazon Connect instance. You can find the instance ID (https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html)
// in the Amazon Resource Name (ARN) of the instance.
//
// This member is required.
InstanceId *string
// The timestamp, in UNIX Epoch time format, at which to start the reporting
// interval for the retrieval of historical metrics data. The time must be
// specified using a multiple of 5 minutes, such as 10:05, 10:10, 10:15. The start
// time cannot be earlier than 24 hours before the time of the request. Historical
// metrics are available only for 24 hours.
//
// This member is required.
StartTime *time.Time
// The grouping applied to the metrics returned. For example, when results are
// grouped by queue, the metrics returned are grouped by queue. The values returned
// apply to the metrics for each queue rather than aggregated for all queues. If no
// grouping is specified, a summary of metrics for all queues is returned.
Groupings []types.Grouping
// The maximum number of results to return per page.
MaxResults *int32
// The token for the next set of results. Use the value returned in the previous
// response in the next request to retrieve the next set of results.
NextToken *string
noSmithyDocumentSerde
}
type GetMetricDataOutput struct {
// Information about the historical metrics. If no grouping is specified, a
// summary of metric data is returned.
MetricResults []types.HistoricalMetricResult
// If there are additional results, this is the token for the next set of results.
// The token expires after 5 minutes from the time it is created. Subsequent
// requests that use the token must use the same request parameters as the request
// that generated the token.
NextToken *string
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationGetMetricDataMiddlewares(stack *middleware.Stack, options Options) (err error) {
if err := stack.Serialize.Add(&setOperationInputMiddleware{}, middleware.After); err != nil {
return err
}
err = stack.Serialize.Add(&awsRestjson1_serializeOpGetMetricData{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsRestjson1_deserializeOpGetMetricData{}, middleware.After)
if err != nil {
return err
}
if err := addProtocolFinalizerMiddlewares(stack, options, "GetMetricData"); err != nil {
return fmt.Errorf("add protocol finalizers: %v", err)
}
if err = addlegacyEndpointContextSetter(stack, options); err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddClientRequestIDMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddComputeContentLengthMiddleware(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = v4.AddComputePayloadSHA256Middleware(stack); err != nil {
return err
}
if err = addRetryMiddlewares(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddRawResponseToMetadata(stack); err != nil {
return err
}
if err = awsmiddleware.AddRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack, options); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addSetLegacyContextSigningOptionsMiddleware(stack); err != nil {
return err
}
if err = addOpGetMetricDataValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opGetMetricData(options.Region), middleware.Before); err != nil {
return err
}
if err = awsmiddleware.AddRecursionDetection(stack); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
if err = addDisableHTTPSMiddleware(stack, options); err != nil {
return err
}
return nil
}
// GetMetricDataAPIClient is a client that implements the GetMetricData operation.
type GetMetricDataAPIClient interface {
GetMetricData(context.Context, *GetMetricDataInput, ...func(*Options)) (*GetMetricDataOutput, error)
}
var _ GetMetricDataAPIClient = (*Client)(nil)
// GetMetricDataPaginatorOptions is the paginator options for GetMetricData
type GetMetricDataPaginatorOptions struct {
// The maximum number of results to return per page.
Limit int32
// Set to true if pagination should stop if the service returns a pagination token
// that matches the most recent token provided to the service.
StopOnDuplicateToken bool
}
// GetMetricDataPaginator is a paginator for GetMetricData
type GetMetricDataPaginator struct {
options GetMetricDataPaginatorOptions
client GetMetricDataAPIClient
params *GetMetricDataInput
nextToken *string
firstPage bool
}
// NewGetMetricDataPaginator returns a new GetMetricDataPaginator
func NewGetMetricDataPaginator(client GetMetricDataAPIClient, params *GetMetricDataInput, optFns ...func(*GetMetricDataPaginatorOptions)) *GetMetricDataPaginator {
if params == nil {
params = &GetMetricDataInput{}
}
options := GetMetricDataPaginatorOptions{}
if params.MaxResults != nil {
options.Limit = *params.MaxResults
}
for _, fn := range optFns {
fn(&options)
}
return &GetMetricDataPaginator{
options: options,
client: client,
params: params,
firstPage: true,
nextToken: params.NextToken,
}
}
// HasMorePages returns a boolean indicating whether more pages are available
func (p *GetMetricDataPaginator) HasMorePages() bool {
return p.firstPage || (p.nextToken != nil && len(*p.nextToken) != 0)
}
// NextPage retrieves the next GetMetricData page.
func (p *GetMetricDataPaginator) NextPage(ctx context.Context, optFns ...func(*Options)) (*GetMetricDataOutput, error) {
if !p.HasMorePages() {
return nil, fmt.Errorf("no more pages available")
}
params := *p.params
params.NextToken = p.nextToken
var limit *int32
if p.options.Limit > 0 {
limit = &p.options.Limit
}
params.MaxResults = limit
result, err := p.client.GetMetricData(ctx, ¶ms, optFns...)
if err != nil {
return nil, err
}
p.firstPage = false
prevToken := p.nextToken
p.nextToken = result.NextToken
if p.options.StopOnDuplicateToken &&
prevToken != nil &&
p.nextToken != nil &&
*prevToken == *p.nextToken {
p.nextToken = nil
}
return result, nil
}
func newServiceMetadataMiddleware_opGetMetricData(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
OperationName: "GetMetricData",
}
}
|