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// Code generated by smithy-go-codegen DO NOT EDIT.
package connect
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/aws-sdk-go-v2/aws/signer/v4"
"github.com/aws/aws-sdk-go-v2/service/connect/types"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
)
// Places an outbound call to a contact, and then initiates the flow. It performs
// the actions in the flow that's specified (in ContactFlowId ). Agents do not
// initiate the outbound API, which means that they do not dial the contact. If the
// flow places an outbound call to a contact, and then puts the contact in queue,
// the call is then routed to the agent, like any other inbound case. There is a
// 60-second dialing timeout for this operation. If the call is not connected after
// 60 seconds, it fails. UK numbers with a 447 prefix are not allowed by default.
// Before you can dial these UK mobile numbers, you must submit a service quota
// increase request. For more information, see Amazon Connect Service Quotas (https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html)
// in the Amazon Connect Administrator Guide. Campaign calls are not allowed by
// default. Before you can make a call with TrafficType = CAMPAIGN , you must
// submit a service quota increase request to the quota Amazon Connect campaigns (https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas)
// .
func (c *Client) StartOutboundVoiceContact(ctx context.Context, params *StartOutboundVoiceContactInput, optFns ...func(*Options)) (*StartOutboundVoiceContactOutput, error) {
if params == nil {
params = &StartOutboundVoiceContactInput{}
}
result, metadata, err := c.invokeOperation(ctx, "StartOutboundVoiceContact", params, optFns, c.addOperationStartOutboundVoiceContactMiddlewares)
if err != nil {
return nil, err
}
out := result.(*StartOutboundVoiceContactOutput)
out.ResultMetadata = metadata
return out, nil
}
type StartOutboundVoiceContactInput struct {
// The identifier of the flow for the outbound call. To see the ContactFlowId in
// the Amazon Connect admin website, on the navigation menu go to Routing, Contact
// Flows. Choose the flow. On the flow page, under the name of the flow, choose
// Show additional flow information. The ContactFlowId is the last part of the ARN,
// shown here in bold:
// arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/846ec553-a005-41c0-8341-xxxxxxxxxxxx
//
// This member is required.
ContactFlowId *string
// The phone number of the customer, in E.164 format.
//
// This member is required.
DestinationPhoneNumber *string
// The identifier of the Amazon Connect instance. You can find the instance ID (https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html)
// in the Amazon Resource Name (ARN) of the instance.
//
// This member is required.
InstanceId *string
// Configuration of the answering machine detection for this outbound call.
AnswerMachineDetectionConfig *types.AnswerMachineDetectionConfig
// A custom key-value pair using an attribute map. The attributes are standard
// Amazon Connect attributes, and can be accessed in flows just like any other
// contact attributes. There can be up to 32,768 UTF-8 bytes across all key-value
// pairs per contact. Attribute keys can include only alphanumeric, dash, and
// underscore characters.
Attributes map[string]string
// The campaign identifier of the outbound communication.
CampaignId *string
// A unique, case-sensitive identifier that you provide to ensure the idempotency
// of the request. If not provided, the Amazon Web Services SDK populates this
// field. For more information about idempotency, see Making retries safe with
// idempotent APIs (https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/)
// . The token is valid for 7 days after creation. If a contact is already started,
// the contact ID is returned.
ClientToken *string
// A description of the voice contact that is shown to an agent in the Contact
// Control Panel (CCP).
Description *string
// The name of a voice contact that is shown to an agent in the Contact Control
// Panel (CCP).
Name *string
// The queue for the call. If you specify a queue, the phone displayed for caller
// ID is the phone number specified in the queue. If you do not specify a queue,
// the queue defined in the flow is used. If you do not specify a queue, you must
// specify a source phone number.
QueueId *string
// A formatted URL that is shown to an agent in the Contact Control Panel (CCP).
// Contacts can have the following reference types at the time of creation: URL |
// NUMBER | STRING | DATE | EMAIL . ATTACHMENT is not a supported reference type
// during voice contact creation.
References map[string]types.Reference
// The contactId that is related to this contact. Linking voice, task, or chat by
// using RelatedContactID copies over contact attributes from the related contact
// to the new contact. All updates to user-defined attributes in the new contact
// are limited to the individual contact ID. There are no limits to the number of
// contacts that can be linked by using RelatedContactId .
RelatedContactId *string
// The phone number associated with the Amazon Connect instance, in E.164 format.
// If you do not specify a source phone number, you must specify a queue.
SourcePhoneNumber *string
// Denotes the class of traffic. Calls with different traffic types are handled
// differently by Amazon Connect. The default value is GENERAL . Use CAMPAIGN if
// EnableAnswerMachineDetection is set to true . For all other cases, use GENERAL .
TrafficType types.TrafficType
noSmithyDocumentSerde
}
type StartOutboundVoiceContactOutput struct {
// The identifier of this contact within the Amazon Connect instance.
ContactId *string
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationStartOutboundVoiceContactMiddlewares(stack *middleware.Stack, options Options) (err error) {
if err := stack.Serialize.Add(&setOperationInputMiddleware{}, middleware.After); err != nil {
return err
}
err = stack.Serialize.Add(&awsRestjson1_serializeOpStartOutboundVoiceContact{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsRestjson1_deserializeOpStartOutboundVoiceContact{}, middleware.After)
if err != nil {
return err
}
if err := addProtocolFinalizerMiddlewares(stack, options, "StartOutboundVoiceContact"); err != nil {
return fmt.Errorf("add protocol finalizers: %v", err)
}
if err = addlegacyEndpointContextSetter(stack, options); err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddClientRequestIDMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddComputeContentLengthMiddleware(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = v4.AddComputePayloadSHA256Middleware(stack); err != nil {
return err
}
if err = addRetryMiddlewares(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddRawResponseToMetadata(stack); err != nil {
return err
}
if err = awsmiddleware.AddRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack, options); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addSetLegacyContextSigningOptionsMiddleware(stack); err != nil {
return err
}
if err = addIdempotencyToken_opStartOutboundVoiceContactMiddleware(stack, options); err != nil {
return err
}
if err = addOpStartOutboundVoiceContactValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opStartOutboundVoiceContact(options.Region), middleware.Before); err != nil {
return err
}
if err = awsmiddleware.AddRecursionDetection(stack); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
if err = addDisableHTTPSMiddleware(stack, options); err != nil {
return err
}
return nil
}
type idempotencyToken_initializeOpStartOutboundVoiceContact struct {
tokenProvider IdempotencyTokenProvider
}
func (*idempotencyToken_initializeOpStartOutboundVoiceContact) ID() string {
return "OperationIdempotencyTokenAutoFill"
}
func (m *idempotencyToken_initializeOpStartOutboundVoiceContact) HandleInitialize(ctx context.Context, in middleware.InitializeInput, next middleware.InitializeHandler) (
out middleware.InitializeOutput, metadata middleware.Metadata, err error,
) {
if m.tokenProvider == nil {
return next.HandleInitialize(ctx, in)
}
input, ok := in.Parameters.(*StartOutboundVoiceContactInput)
if !ok {
return out, metadata, fmt.Errorf("expected middleware input to be of type *StartOutboundVoiceContactInput ")
}
if input.ClientToken == nil {
t, err := m.tokenProvider.GetIdempotencyToken()
if err != nil {
return out, metadata, err
}
input.ClientToken = &t
}
return next.HandleInitialize(ctx, in)
}
func addIdempotencyToken_opStartOutboundVoiceContactMiddleware(stack *middleware.Stack, cfg Options) error {
return stack.Initialize.Add(&idempotencyToken_initializeOpStartOutboundVoiceContact{tokenProvider: cfg.IdempotencyTokenProvider}, middleware.Before)
}
func newServiceMetadataMiddleware_opStartOutboundVoiceContact(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
OperationName: "StartOutboundVoiceContact",
}
}
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