1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
|
// Code generated by smithy-go-codegen DO NOT EDIT.
package connect
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/aws-sdk-go-v2/aws/signer/v4"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
)
// This API is in preview release for Amazon Connect and is subject to change.
// Updates routing priority and age on the contact (QueuePriority and
// QueueTimeAdjustmentInSeconds). These properties can be used to change a
// customer's position in the queue. For example, you can move a contact to the
// back of the queue by setting a lower routing priority relative to other contacts
// in queue; or you can move a contact to the front of the queue by increasing the
// routing age which will make the contact look artificially older and therefore
// higher up in the first-in-first-out routing order. Note that adjusting the
// routing age of a contact affects only its position in queue, and not its actual
// queue wait time as reported through metrics. These properties can also be
// updated by using the Set routing priority / age flow block (https://docs.aws.amazon.com/connect/latest/adminguide/change-routing-priority.html)
// .
func (c *Client) UpdateContactRoutingData(ctx context.Context, params *UpdateContactRoutingDataInput, optFns ...func(*Options)) (*UpdateContactRoutingDataOutput, error) {
if params == nil {
params = &UpdateContactRoutingDataInput{}
}
result, metadata, err := c.invokeOperation(ctx, "UpdateContactRoutingData", params, optFns, c.addOperationUpdateContactRoutingDataMiddlewares)
if err != nil {
return nil, err
}
out := result.(*UpdateContactRoutingDataOutput)
out.ResultMetadata = metadata
return out, nil
}
type UpdateContactRoutingDataInput struct {
// The identifier of the contact in this instance of Amazon Connect.
//
// This member is required.
ContactId *string
// The identifier of the Amazon Connect instance. You can find the instance ID (https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html)
// in the Amazon Resource Name (ARN) of the instance.
//
// This member is required.
InstanceId *string
// Priority of the contact in the queue. The default priority for new contacts is
// 5. You can raise the priority of a contact compared to other contacts in the
// queue by assigning them a higher priority, such as 1 or 2.
QueuePriority *int64
// The number of seconds to add or subtract from the contact's routing age.
// Contacts are routed to agents on a first-come, first-serve basis. This means
// that changing their amount of time in queue compared to others also changes
// their position in queue.
QueueTimeAdjustmentSeconds *int32
noSmithyDocumentSerde
}
type UpdateContactRoutingDataOutput struct {
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationUpdateContactRoutingDataMiddlewares(stack *middleware.Stack, options Options) (err error) {
if err := stack.Serialize.Add(&setOperationInputMiddleware{}, middleware.After); err != nil {
return err
}
err = stack.Serialize.Add(&awsRestjson1_serializeOpUpdateContactRoutingData{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsRestjson1_deserializeOpUpdateContactRoutingData{}, middleware.After)
if err != nil {
return err
}
if err := addProtocolFinalizerMiddlewares(stack, options, "UpdateContactRoutingData"); err != nil {
return fmt.Errorf("add protocol finalizers: %v", err)
}
if err = addlegacyEndpointContextSetter(stack, options); err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddClientRequestIDMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddComputeContentLengthMiddleware(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = v4.AddComputePayloadSHA256Middleware(stack); err != nil {
return err
}
if err = addRetryMiddlewares(stack, options); err != nil {
return err
}
if err = awsmiddleware.AddRawResponseToMetadata(stack); err != nil {
return err
}
if err = awsmiddleware.AddRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack, options); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addSetLegacyContextSigningOptionsMiddleware(stack); err != nil {
return err
}
if err = addOpUpdateContactRoutingDataValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opUpdateContactRoutingData(options.Region), middleware.Before); err != nil {
return err
}
if err = awsmiddleware.AddRecursionDetection(stack); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
if err = addDisableHTTPSMiddleware(stack, options); err != nil {
return err
}
return nil
}
func newServiceMetadataMiddleware_opUpdateContactRoutingData(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
OperationName: "UpdateContactRoutingData",
}
}
|
