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// Code generated by smithy-go-codegen DO NOT EDIT.
package types
type ActionType string
// Enum values for ActionType
const (
ActionTypeCreateTask ActionType = "CREATE_TASK"
ActionTypeAssignContactCategory ActionType = "ASSIGN_CONTACT_CATEGORY"
ActionTypeGenerateEventbridgeEvent ActionType = "GENERATE_EVENTBRIDGE_EVENT"
ActionTypeSendNotification ActionType = "SEND_NOTIFICATION"
ActionTypeCreateCase ActionType = "CREATE_CASE"
ActionTypeUpdateCase ActionType = "UPDATE_CASE"
ActionTypeEndAssociatedTasks ActionType = "END_ASSOCIATED_TASKS"
)
// Values returns all known values for ActionType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (ActionType) Values() []ActionType {
return []ActionType{
"CREATE_TASK",
"ASSIGN_CONTACT_CATEGORY",
"GENERATE_EVENTBRIDGE_EVENT",
"SEND_NOTIFICATION",
"CREATE_CASE",
"UPDATE_CASE",
"END_ASSOCIATED_TASKS",
}
}
type AgentAvailabilityTimer string
// Enum values for AgentAvailabilityTimer
const (
AgentAvailabilityTimerTimeSinceLastActivity AgentAvailabilityTimer = "TIME_SINCE_LAST_ACTIVITY"
AgentAvailabilityTimerTimeSinceLastInbound AgentAvailabilityTimer = "TIME_SINCE_LAST_INBOUND"
)
// Values returns all known values for AgentAvailabilityTimer. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (AgentAvailabilityTimer) Values() []AgentAvailabilityTimer {
return []AgentAvailabilityTimer{
"TIME_SINCE_LAST_ACTIVITY",
"TIME_SINCE_LAST_INBOUND",
}
}
type AgentStatusState string
// Enum values for AgentStatusState
const (
AgentStatusStateEnabled AgentStatusState = "ENABLED"
AgentStatusStateDisabled AgentStatusState = "DISABLED"
)
// Values returns all known values for AgentStatusState. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (AgentStatusState) Values() []AgentStatusState {
return []AgentStatusState{
"ENABLED",
"DISABLED",
}
}
type AgentStatusType string
// Enum values for AgentStatusType
const (
AgentStatusTypeRoutable AgentStatusType = "ROUTABLE"
AgentStatusTypeCustom AgentStatusType = "CUSTOM"
AgentStatusTypeOffline AgentStatusType = "OFFLINE"
)
// Values returns all known values for AgentStatusType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (AgentStatusType) Values() []AgentStatusType {
return []AgentStatusType{
"ROUTABLE",
"CUSTOM",
"OFFLINE",
}
}
type ArtifactStatus string
// Enum values for ArtifactStatus
const (
ArtifactStatusApproved ArtifactStatus = "APPROVED"
ArtifactStatusRejected ArtifactStatus = "REJECTED"
ArtifactStatusInProgress ArtifactStatus = "IN_PROGRESS"
)
// Values returns all known values for ArtifactStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ArtifactStatus) Values() []ArtifactStatus {
return []ArtifactStatus{
"APPROVED",
"REJECTED",
"IN_PROGRESS",
}
}
type BehaviorType string
// Enum values for BehaviorType
const (
BehaviorTypeRouteCurrentChannelOnly BehaviorType = "ROUTE_CURRENT_CHANNEL_ONLY"
BehaviorTypeRouteAnyChannel BehaviorType = "ROUTE_ANY_CHANNEL"
)
// Values returns all known values for BehaviorType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (BehaviorType) Values() []BehaviorType {
return []BehaviorType{
"ROUTE_CURRENT_CHANNEL_ONLY",
"ROUTE_ANY_CHANNEL",
}
}
type Channel string
// Enum values for Channel
const (
ChannelVoice Channel = "VOICE"
ChannelChat Channel = "CHAT"
ChannelTask Channel = "TASK"
)
// Values returns all known values for Channel. Note that this can be expanded in
// the future, and so it is only as up to date as the client. The ordering of this
// slice is not guaranteed to be stable across updates.
func (Channel) Values() []Channel {
return []Channel{
"VOICE",
"CHAT",
"TASK",
}
}
type ChatEventType string
// Enum values for ChatEventType
const (
ChatEventTypeDisconnect ChatEventType = "DISCONNECT"
ChatEventTypeMessage ChatEventType = "MESSAGE"
ChatEventTypeEvent ChatEventType = "EVENT"
)
// Values returns all known values for ChatEventType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ChatEventType) Values() []ChatEventType {
return []ChatEventType{
"DISCONNECT",
"MESSAGE",
"EVENT",
}
}
type Comparison string
// Enum values for Comparison
const (
ComparisonLt Comparison = "LT"
)
// Values returns all known values for Comparison. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (Comparison) Values() []Comparison {
return []Comparison{
"LT",
}
}
type ContactFlowModuleState string
// Enum values for ContactFlowModuleState
const (
ContactFlowModuleStateActive ContactFlowModuleState = "ACTIVE"
ContactFlowModuleStateArchived ContactFlowModuleState = "ARCHIVED"
)
// Values returns all known values for ContactFlowModuleState. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ContactFlowModuleState) Values() []ContactFlowModuleState {
return []ContactFlowModuleState{
"ACTIVE",
"ARCHIVED",
}
}
type ContactFlowModuleStatus string
// Enum values for ContactFlowModuleStatus
const (
ContactFlowModuleStatusPublished ContactFlowModuleStatus = "PUBLISHED"
ContactFlowModuleStatusSaved ContactFlowModuleStatus = "SAVED"
)
// Values returns all known values for ContactFlowModuleStatus. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ContactFlowModuleStatus) Values() []ContactFlowModuleStatus {
return []ContactFlowModuleStatus{
"PUBLISHED",
"SAVED",
}
}
type ContactFlowState string
// Enum values for ContactFlowState
const (
ContactFlowStateActive ContactFlowState = "ACTIVE"
ContactFlowStateArchived ContactFlowState = "ARCHIVED"
)
// Values returns all known values for ContactFlowState. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ContactFlowState) Values() []ContactFlowState {
return []ContactFlowState{
"ACTIVE",
"ARCHIVED",
}
}
type ContactFlowType string
// Enum values for ContactFlowType
const (
ContactFlowTypeContactFlow ContactFlowType = "CONTACT_FLOW"
ContactFlowTypeCustomerQueue ContactFlowType = "CUSTOMER_QUEUE"
ContactFlowTypeCustomerHold ContactFlowType = "CUSTOMER_HOLD"
ContactFlowTypeCustomerWhisper ContactFlowType = "CUSTOMER_WHISPER"
ContactFlowTypeAgentHold ContactFlowType = "AGENT_HOLD"
ContactFlowTypeAgentWhisper ContactFlowType = "AGENT_WHISPER"
ContactFlowTypeOutboundWhisper ContactFlowType = "OUTBOUND_WHISPER"
ContactFlowTypeAgentTransfer ContactFlowType = "AGENT_TRANSFER"
ContactFlowTypeQueueTransfer ContactFlowType = "QUEUE_TRANSFER"
)
// Values returns all known values for ContactFlowType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ContactFlowType) Values() []ContactFlowType {
return []ContactFlowType{
"CONTACT_FLOW",
"CUSTOMER_QUEUE",
"CUSTOMER_HOLD",
"CUSTOMER_WHISPER",
"AGENT_HOLD",
"AGENT_WHISPER",
"OUTBOUND_WHISPER",
"AGENT_TRANSFER",
"QUEUE_TRANSFER",
}
}
type ContactInitiationMethod string
// Enum values for ContactInitiationMethod
const (
ContactInitiationMethodInbound ContactInitiationMethod = "INBOUND"
ContactInitiationMethodOutbound ContactInitiationMethod = "OUTBOUND"
ContactInitiationMethodTransfer ContactInitiationMethod = "TRANSFER"
ContactInitiationMethodQueueTransfer ContactInitiationMethod = "QUEUE_TRANSFER"
ContactInitiationMethodCallback ContactInitiationMethod = "CALLBACK"
ContactInitiationMethodApi ContactInitiationMethod = "API"
ContactInitiationMethodDisconnect ContactInitiationMethod = "DISCONNECT"
ContactInitiationMethodMonitor ContactInitiationMethod = "MONITOR"
ContactInitiationMethodExternalOutbound ContactInitiationMethod = "EXTERNAL_OUTBOUND"
)
// Values returns all known values for ContactInitiationMethod. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ContactInitiationMethod) Values() []ContactInitiationMethod {
return []ContactInitiationMethod{
"INBOUND",
"OUTBOUND",
"TRANSFER",
"QUEUE_TRANSFER",
"CALLBACK",
"API",
"DISCONNECT",
"MONITOR",
"EXTERNAL_OUTBOUND",
}
}
type ContactState string
// Enum values for ContactState
const (
ContactStateIncoming ContactState = "INCOMING"
ContactStatePending ContactState = "PENDING"
ContactStateConnecting ContactState = "CONNECTING"
ContactStateConnected ContactState = "CONNECTED"
ContactStateConnectedOnhold ContactState = "CONNECTED_ONHOLD"
ContactStateMissed ContactState = "MISSED"
ContactStateError ContactState = "ERROR"
ContactStateEnded ContactState = "ENDED"
ContactStateRejected ContactState = "REJECTED"
)
// Values returns all known values for ContactState. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ContactState) Values() []ContactState {
return []ContactState{
"INCOMING",
"PENDING",
"CONNECTING",
"CONNECTED",
"CONNECTED_ONHOLD",
"MISSED",
"ERROR",
"ENDED",
"REJECTED",
}
}
type CurrentMetricName string
// Enum values for CurrentMetricName
const (
CurrentMetricNameAgentsOnline CurrentMetricName = "AGENTS_ONLINE"
CurrentMetricNameAgentsAvailable CurrentMetricName = "AGENTS_AVAILABLE"
CurrentMetricNameAgentsOnCall CurrentMetricName = "AGENTS_ON_CALL"
CurrentMetricNameAgentsNonProductive CurrentMetricName = "AGENTS_NON_PRODUCTIVE"
CurrentMetricNameAgentsAfterContactWork CurrentMetricName = "AGENTS_AFTER_CONTACT_WORK"
CurrentMetricNameAgentsError CurrentMetricName = "AGENTS_ERROR"
CurrentMetricNameAgentsStaffed CurrentMetricName = "AGENTS_STAFFED"
CurrentMetricNameContactsInQueue CurrentMetricName = "CONTACTS_IN_QUEUE"
CurrentMetricNameOldestContactAge CurrentMetricName = "OLDEST_CONTACT_AGE"
CurrentMetricNameContactsScheduled CurrentMetricName = "CONTACTS_SCHEDULED"
CurrentMetricNameAgentsOnContact CurrentMetricName = "AGENTS_ON_CONTACT"
CurrentMetricNameSlotsActive CurrentMetricName = "SLOTS_ACTIVE"
CurrentMetricNameSlotsAvailable CurrentMetricName = "SLOTS_AVAILABLE"
)
// Values returns all known values for CurrentMetricName. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (CurrentMetricName) Values() []CurrentMetricName {
return []CurrentMetricName{
"AGENTS_ONLINE",
"AGENTS_AVAILABLE",
"AGENTS_ON_CALL",
"AGENTS_NON_PRODUCTIVE",
"AGENTS_AFTER_CONTACT_WORK",
"AGENTS_ERROR",
"AGENTS_STAFFED",
"CONTACTS_IN_QUEUE",
"OLDEST_CONTACT_AGE",
"CONTACTS_SCHEDULED",
"AGENTS_ON_CONTACT",
"SLOTS_ACTIVE",
"SLOTS_AVAILABLE",
}
}
type DirectoryType string
// Enum values for DirectoryType
const (
DirectoryTypeSaml DirectoryType = "SAML"
DirectoryTypeConnectManaged DirectoryType = "CONNECT_MANAGED"
DirectoryTypeExistingDirectory DirectoryType = "EXISTING_DIRECTORY"
)
// Values returns all known values for DirectoryType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (DirectoryType) Values() []DirectoryType {
return []DirectoryType{
"SAML",
"CONNECT_MANAGED",
"EXISTING_DIRECTORY",
}
}
type EncryptionType string
// Enum values for EncryptionType
const (
EncryptionTypeKms EncryptionType = "KMS"
)
// Values returns all known values for EncryptionType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (EncryptionType) Values() []EncryptionType {
return []EncryptionType{
"KMS",
}
}
type EndpointType string
// Enum values for EndpointType
const (
EndpointTypeTelephoneNumber EndpointType = "TELEPHONE_NUMBER"
EndpointTypeVoip EndpointType = "VOIP"
EndpointTypeContactFlow EndpointType = "CONTACT_FLOW"
)
// Values returns all known values for EndpointType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (EndpointType) Values() []EndpointType {
return []EndpointType{
"TELEPHONE_NUMBER",
"VOIP",
"CONTACT_FLOW",
}
}
type EvaluationFormQuestionType string
// Enum values for EvaluationFormQuestionType
const (
EvaluationFormQuestionTypeText EvaluationFormQuestionType = "TEXT"
EvaluationFormQuestionTypeSingleselect EvaluationFormQuestionType = "SINGLESELECT"
EvaluationFormQuestionTypeNumeric EvaluationFormQuestionType = "NUMERIC"
)
// Values returns all known values for EvaluationFormQuestionType. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (EvaluationFormQuestionType) Values() []EvaluationFormQuestionType {
return []EvaluationFormQuestionType{
"TEXT",
"SINGLESELECT",
"NUMERIC",
}
}
type EvaluationFormScoringMode string
// Enum values for EvaluationFormScoringMode
const (
EvaluationFormScoringModeQuestionOnly EvaluationFormScoringMode = "QUESTION_ONLY"
EvaluationFormScoringModeSectionOnly EvaluationFormScoringMode = "SECTION_ONLY"
)
// Values returns all known values for EvaluationFormScoringMode. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (EvaluationFormScoringMode) Values() []EvaluationFormScoringMode {
return []EvaluationFormScoringMode{
"QUESTION_ONLY",
"SECTION_ONLY",
}
}
type EvaluationFormScoringStatus string
// Enum values for EvaluationFormScoringStatus
const (
EvaluationFormScoringStatusEnabled EvaluationFormScoringStatus = "ENABLED"
EvaluationFormScoringStatusDisabled EvaluationFormScoringStatus = "DISABLED"
)
// Values returns all known values for EvaluationFormScoringStatus. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (EvaluationFormScoringStatus) Values() []EvaluationFormScoringStatus {
return []EvaluationFormScoringStatus{
"ENABLED",
"DISABLED",
}
}
type EvaluationFormSingleSelectQuestionDisplayMode string
// Enum values for EvaluationFormSingleSelectQuestionDisplayMode
const (
EvaluationFormSingleSelectQuestionDisplayModeDropdown EvaluationFormSingleSelectQuestionDisplayMode = "DROPDOWN"
EvaluationFormSingleSelectQuestionDisplayModeRadio EvaluationFormSingleSelectQuestionDisplayMode = "RADIO"
)
// Values returns all known values for
// EvaluationFormSingleSelectQuestionDisplayMode. Note that this can be expanded in
// the future, and so it is only as up to date as the client. The ordering of this
// slice is not guaranteed to be stable across updates.
func (EvaluationFormSingleSelectQuestionDisplayMode) Values() []EvaluationFormSingleSelectQuestionDisplayMode {
return []EvaluationFormSingleSelectQuestionDisplayMode{
"DROPDOWN",
"RADIO",
}
}
type EvaluationFormVersionStatus string
// Enum values for EvaluationFormVersionStatus
const (
EvaluationFormVersionStatusDraft EvaluationFormVersionStatus = "DRAFT"
EvaluationFormVersionStatusActive EvaluationFormVersionStatus = "ACTIVE"
)
// Values returns all known values for EvaluationFormVersionStatus. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (EvaluationFormVersionStatus) Values() []EvaluationFormVersionStatus {
return []EvaluationFormVersionStatus{
"DRAFT",
"ACTIVE",
}
}
type EvaluationStatus string
// Enum values for EvaluationStatus
const (
EvaluationStatusDraft EvaluationStatus = "DRAFT"
EvaluationStatusSubmitted EvaluationStatus = "SUBMITTED"
)
// Values returns all known values for EvaluationStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (EvaluationStatus) Values() []EvaluationStatus {
return []EvaluationStatus{
"DRAFT",
"SUBMITTED",
}
}
type EventSourceName string
// Enum values for EventSourceName
const (
EventSourceNameOnPostCallAnalysisAvailable EventSourceName = "OnPostCallAnalysisAvailable"
EventSourceNameOnRealTimeCallAnalysisAvailable EventSourceName = "OnRealTimeCallAnalysisAvailable"
EventSourceNameOnRealTimeChatAnalysisAvailable EventSourceName = "OnRealTimeChatAnalysisAvailable"
EventSourceNameOnPostChatAnalysisAvailable EventSourceName = "OnPostChatAnalysisAvailable"
EventSourceNameOnZendeskTicketCreate EventSourceName = "OnZendeskTicketCreate"
EventSourceNameOnZendeskTicketStatusUpdate EventSourceName = "OnZendeskTicketStatusUpdate"
EventSourceNameOnSalesforceCaseCreate EventSourceName = "OnSalesforceCaseCreate"
EventSourceNameOnContactEvaluationSubmit EventSourceName = "OnContactEvaluationSubmit"
EventSourceNameOnMetricDataUpdate EventSourceName = "OnMetricDataUpdate"
EventSourceNameOnCaseCreate EventSourceName = "OnCaseCreate"
EventSourceNameOnCaseUpdate EventSourceName = "OnCaseUpdate"
)
// Values returns all known values for EventSourceName. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (EventSourceName) Values() []EventSourceName {
return []EventSourceName{
"OnPostCallAnalysisAvailable",
"OnRealTimeCallAnalysisAvailable",
"OnRealTimeChatAnalysisAvailable",
"OnPostChatAnalysisAvailable",
"OnZendeskTicketCreate",
"OnZendeskTicketStatusUpdate",
"OnSalesforceCaseCreate",
"OnContactEvaluationSubmit",
"OnMetricDataUpdate",
"OnCaseCreate",
"OnCaseUpdate",
}
}
type FailureReasonCode string
// Enum values for FailureReasonCode
const (
FailureReasonCodeInvalidAttributeKey FailureReasonCode = "INVALID_ATTRIBUTE_KEY"
FailureReasonCodeInvalidCustomerEndpoint FailureReasonCode = "INVALID_CUSTOMER_ENDPOINT"
FailureReasonCodeInvalidSystemEndpoint FailureReasonCode = "INVALID_SYSTEM_ENDPOINT"
FailureReasonCodeInvalidQueue FailureReasonCode = "INVALID_QUEUE"
FailureReasonCodeMissingCampaign FailureReasonCode = "MISSING_CAMPAIGN"
FailureReasonCodeMissingCustomerEndpoint FailureReasonCode = "MISSING_CUSTOMER_ENDPOINT"
FailureReasonCodeMissingQueueIdAndSystemEndpoint FailureReasonCode = "MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT"
FailureReasonCodeRequestThrottled FailureReasonCode = "REQUEST_THROTTLED"
FailureReasonCodeIdempotencyException FailureReasonCode = "IDEMPOTENCY_EXCEPTION"
FailureReasonCodeInternalError FailureReasonCode = "INTERNAL_ERROR"
)
// Values returns all known values for FailureReasonCode. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (FailureReasonCode) Values() []FailureReasonCode {
return []FailureReasonCode{
"INVALID_ATTRIBUTE_KEY",
"INVALID_CUSTOMER_ENDPOINT",
"INVALID_SYSTEM_ENDPOINT",
"INVALID_QUEUE",
"MISSING_CAMPAIGN",
"MISSING_CUSTOMER_ENDPOINT",
"MISSING_QUEUE_ID_AND_SYSTEM_ENDPOINT",
"REQUEST_THROTTLED",
"IDEMPOTENCY_EXCEPTION",
"INTERNAL_ERROR",
}
}
type FlowAssociationResourceType string
// Enum values for FlowAssociationResourceType
const (
FlowAssociationResourceTypeSmsPhoneNumber FlowAssociationResourceType = "SMS_PHONE_NUMBER"
)
// Values returns all known values for FlowAssociationResourceType. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (FlowAssociationResourceType) Values() []FlowAssociationResourceType {
return []FlowAssociationResourceType{
"SMS_PHONE_NUMBER",
}
}
type Grouping string
// Enum values for Grouping
const (
GroupingQueue Grouping = "QUEUE"
GroupingChannel Grouping = "CHANNEL"
GroupingRoutingProfile Grouping = "ROUTING_PROFILE"
GroupingRoutingStepExpression Grouping = "ROUTING_STEP_EXPRESSION"
)
// Values returns all known values for Grouping. Note that this can be expanded in
// the future, and so it is only as up to date as the client. The ordering of this
// slice is not guaranteed to be stable across updates.
func (Grouping) Values() []Grouping {
return []Grouping{
"QUEUE",
"CHANNEL",
"ROUTING_PROFILE",
"ROUTING_STEP_EXPRESSION",
}
}
type HierarchyGroupMatchType string
// Enum values for HierarchyGroupMatchType
const (
HierarchyGroupMatchTypeExact HierarchyGroupMatchType = "EXACT"
HierarchyGroupMatchTypeWithChildGroups HierarchyGroupMatchType = "WITH_CHILD_GROUPS"
)
// Values returns all known values for HierarchyGroupMatchType. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (HierarchyGroupMatchType) Values() []HierarchyGroupMatchType {
return []HierarchyGroupMatchType{
"EXACT",
"WITH_CHILD_GROUPS",
}
}
type HistoricalMetricName string
// Enum values for HistoricalMetricName
const (
HistoricalMetricNameContactsQueued HistoricalMetricName = "CONTACTS_QUEUED"
HistoricalMetricNameContactsHandled HistoricalMetricName = "CONTACTS_HANDLED"
HistoricalMetricNameContactsAbandoned HistoricalMetricName = "CONTACTS_ABANDONED"
HistoricalMetricNameContactsConsulted HistoricalMetricName = "CONTACTS_CONSULTED"
HistoricalMetricNameContactsAgentHungUpFirst HistoricalMetricName = "CONTACTS_AGENT_HUNG_UP_FIRST"
HistoricalMetricNameContactsHandledIncoming HistoricalMetricName = "CONTACTS_HANDLED_INCOMING"
HistoricalMetricNameContactsHandledOutbound HistoricalMetricName = "CONTACTS_HANDLED_OUTBOUND"
HistoricalMetricNameContactsHoldAbandons HistoricalMetricName = "CONTACTS_HOLD_ABANDONS"
HistoricalMetricNameContactsTransferredIn HistoricalMetricName = "CONTACTS_TRANSFERRED_IN"
HistoricalMetricNameContactsTransferredOut HistoricalMetricName = "CONTACTS_TRANSFERRED_OUT"
HistoricalMetricNameContactsTransferredInFromQueue HistoricalMetricName = "CONTACTS_TRANSFERRED_IN_FROM_QUEUE"
HistoricalMetricNameContactsTransferredOutFromQueue HistoricalMetricName = "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE"
HistoricalMetricNameContactsMissed HistoricalMetricName = "CONTACTS_MISSED"
HistoricalMetricNameCallbackContactsHandled HistoricalMetricName = "CALLBACK_CONTACTS_HANDLED"
HistoricalMetricNameApiContactsHandled HistoricalMetricName = "API_CONTACTS_HANDLED"
HistoricalMetricNameOccupancy HistoricalMetricName = "OCCUPANCY"
HistoricalMetricNameHandleTime HistoricalMetricName = "HANDLE_TIME"
HistoricalMetricNameAfterContactWorkTime HistoricalMetricName = "AFTER_CONTACT_WORK_TIME"
HistoricalMetricNameQueuedTime HistoricalMetricName = "QUEUED_TIME"
HistoricalMetricNameAbandonTime HistoricalMetricName = "ABANDON_TIME"
HistoricalMetricNameQueueAnswerTime HistoricalMetricName = "QUEUE_ANSWER_TIME"
HistoricalMetricNameHoldTime HistoricalMetricName = "HOLD_TIME"
HistoricalMetricNameInteractionTime HistoricalMetricName = "INTERACTION_TIME"
HistoricalMetricNameInteractionAndHoldTime HistoricalMetricName = "INTERACTION_AND_HOLD_TIME"
HistoricalMetricNameServiceLevel HistoricalMetricName = "SERVICE_LEVEL"
)
// Values returns all known values for HistoricalMetricName. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (HistoricalMetricName) Values() []HistoricalMetricName {
return []HistoricalMetricName{
"CONTACTS_QUEUED",
"CONTACTS_HANDLED",
"CONTACTS_ABANDONED",
"CONTACTS_CONSULTED",
"CONTACTS_AGENT_HUNG_UP_FIRST",
"CONTACTS_HANDLED_INCOMING",
"CONTACTS_HANDLED_OUTBOUND",
"CONTACTS_HOLD_ABANDONS",
"CONTACTS_TRANSFERRED_IN",
"CONTACTS_TRANSFERRED_OUT",
"CONTACTS_TRANSFERRED_IN_FROM_QUEUE",
"CONTACTS_TRANSFERRED_OUT_FROM_QUEUE",
"CONTACTS_MISSED",
"CALLBACK_CONTACTS_HANDLED",
"API_CONTACTS_HANDLED",
"OCCUPANCY",
"HANDLE_TIME",
"AFTER_CONTACT_WORK_TIME",
"QUEUED_TIME",
"ABANDON_TIME",
"QUEUE_ANSWER_TIME",
"HOLD_TIME",
"INTERACTION_TIME",
"INTERACTION_AND_HOLD_TIME",
"SERVICE_LEVEL",
}
}
type HoursOfOperationDays string
// Enum values for HoursOfOperationDays
const (
HoursOfOperationDaysSunday HoursOfOperationDays = "SUNDAY"
HoursOfOperationDaysMonday HoursOfOperationDays = "MONDAY"
HoursOfOperationDaysTuesday HoursOfOperationDays = "TUESDAY"
HoursOfOperationDaysWednesday HoursOfOperationDays = "WEDNESDAY"
HoursOfOperationDaysThursday HoursOfOperationDays = "THURSDAY"
HoursOfOperationDaysFriday HoursOfOperationDays = "FRIDAY"
HoursOfOperationDaysSaturday HoursOfOperationDays = "SATURDAY"
)
// Values returns all known values for HoursOfOperationDays. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (HoursOfOperationDays) Values() []HoursOfOperationDays {
return []HoursOfOperationDays{
"SUNDAY",
"MONDAY",
"TUESDAY",
"WEDNESDAY",
"THURSDAY",
"FRIDAY",
"SATURDAY",
}
}
type InstanceAttributeType string
// Enum values for InstanceAttributeType
const (
InstanceAttributeTypeInboundCalls InstanceAttributeType = "INBOUND_CALLS"
InstanceAttributeTypeOutboundCalls InstanceAttributeType = "OUTBOUND_CALLS"
InstanceAttributeTypeContactflowLogs InstanceAttributeType = "CONTACTFLOW_LOGS"
InstanceAttributeTypeContactLens InstanceAttributeType = "CONTACT_LENS"
InstanceAttributeTypeAutoResolveBestVoices InstanceAttributeType = "AUTO_RESOLVE_BEST_VOICES"
InstanceAttributeTypeUseCustomTtsVoices InstanceAttributeType = "USE_CUSTOM_TTS_VOICES"
InstanceAttributeTypeEarlyMedia InstanceAttributeType = "EARLY_MEDIA"
InstanceAttributeTypeMultiPartyConference InstanceAttributeType = "MULTI_PARTY_CONFERENCE"
InstanceAttributeTypeHighVolumeOutbound InstanceAttributeType = "HIGH_VOLUME_OUTBOUND"
InstanceAttributeTypeEnhancedContactMonitoring InstanceAttributeType = "ENHANCED_CONTACT_MONITORING"
)
// Values returns all known values for InstanceAttributeType. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (InstanceAttributeType) Values() []InstanceAttributeType {
return []InstanceAttributeType{
"INBOUND_CALLS",
"OUTBOUND_CALLS",
"CONTACTFLOW_LOGS",
"CONTACT_LENS",
"AUTO_RESOLVE_BEST_VOICES",
"USE_CUSTOM_TTS_VOICES",
"EARLY_MEDIA",
"MULTI_PARTY_CONFERENCE",
"HIGH_VOLUME_OUTBOUND",
"ENHANCED_CONTACT_MONITORING",
}
}
type InstanceStatus string
// Enum values for InstanceStatus
const (
InstanceStatusCreationInProgress InstanceStatus = "CREATION_IN_PROGRESS"
InstanceStatusActive InstanceStatus = "ACTIVE"
InstanceStatusCreationFailed InstanceStatus = "CREATION_FAILED"
)
// Values returns all known values for InstanceStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (InstanceStatus) Values() []InstanceStatus {
return []InstanceStatus{
"CREATION_IN_PROGRESS",
"ACTIVE",
"CREATION_FAILED",
}
}
type InstanceStorageResourceType string
// Enum values for InstanceStorageResourceType
const (
InstanceStorageResourceTypeChatTranscripts InstanceStorageResourceType = "CHAT_TRANSCRIPTS"
InstanceStorageResourceTypeCallRecordings InstanceStorageResourceType = "CALL_RECORDINGS"
InstanceStorageResourceTypeScheduledReports InstanceStorageResourceType = "SCHEDULED_REPORTS"
InstanceStorageResourceTypeMediaStreams InstanceStorageResourceType = "MEDIA_STREAMS"
InstanceStorageResourceTypeContactTraceRecords InstanceStorageResourceType = "CONTACT_TRACE_RECORDS"
InstanceStorageResourceTypeAgentEvents InstanceStorageResourceType = "AGENT_EVENTS"
InstanceStorageResourceTypeRealTimeContactAnalysisSegments InstanceStorageResourceType = "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS"
InstanceStorageResourceTypeAttachments InstanceStorageResourceType = "ATTACHMENTS"
InstanceStorageResourceTypeContactEvaluations InstanceStorageResourceType = "CONTACT_EVALUATIONS"
InstanceStorageResourceTypeScreenRecordings InstanceStorageResourceType = "SCREEN_RECORDINGS"
)
// Values returns all known values for InstanceStorageResourceType. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (InstanceStorageResourceType) Values() []InstanceStorageResourceType {
return []InstanceStorageResourceType{
"CHAT_TRANSCRIPTS",
"CALL_RECORDINGS",
"SCHEDULED_REPORTS",
"MEDIA_STREAMS",
"CONTACT_TRACE_RECORDS",
"AGENT_EVENTS",
"REAL_TIME_CONTACT_ANALYSIS_SEGMENTS",
"ATTACHMENTS",
"CONTACT_EVALUATIONS",
"SCREEN_RECORDINGS",
}
}
type IntegrationType string
// Enum values for IntegrationType
const (
IntegrationTypeEvent IntegrationType = "EVENT"
IntegrationTypeVoiceId IntegrationType = "VOICE_ID"
IntegrationTypePinpointApp IntegrationType = "PINPOINT_APP"
IntegrationTypeWisdomAssistant IntegrationType = "WISDOM_ASSISTANT"
IntegrationTypeWisdomKnowledgeBase IntegrationType = "WISDOM_KNOWLEDGE_BASE"
IntegrationTypeWisdomQuickResponses IntegrationType = "WISDOM_QUICK_RESPONSES"
IntegrationTypeCasesDomain IntegrationType = "CASES_DOMAIN"
IntegrationTypeApplication IntegrationType = "APPLICATION"
IntegrationTypeFileScanner IntegrationType = "FILE_SCANNER"
)
// Values returns all known values for IntegrationType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (IntegrationType) Values() []IntegrationType {
return []IntegrationType{
"EVENT",
"VOICE_ID",
"PINPOINT_APP",
"WISDOM_ASSISTANT",
"WISDOM_KNOWLEDGE_BASE",
"WISDOM_QUICK_RESPONSES",
"CASES_DOMAIN",
"APPLICATION",
"FILE_SCANNER",
}
}
type IntervalPeriod string
// Enum values for IntervalPeriod
const (
IntervalPeriodFifteenMin IntervalPeriod = "FIFTEEN_MIN"
IntervalPeriodThirtyMin IntervalPeriod = "THIRTY_MIN"
IntervalPeriodHour IntervalPeriod = "HOUR"
IntervalPeriodDay IntervalPeriod = "DAY"
IntervalPeriodWeek IntervalPeriod = "WEEK"
IntervalPeriodTotal IntervalPeriod = "TOTAL"
)
// Values returns all known values for IntervalPeriod. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (IntervalPeriod) Values() []IntervalPeriod {
return []IntervalPeriod{
"FIFTEEN_MIN",
"THIRTY_MIN",
"HOUR",
"DAY",
"WEEK",
"TOTAL",
}
}
type LexVersion string
// Enum values for LexVersion
const (
LexVersionV1 LexVersion = "V1"
LexVersionV2 LexVersion = "V2"
)
// Values returns all known values for LexVersion. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (LexVersion) Values() []LexVersion {
return []LexVersion{
"V1",
"V2",
}
}
type ListFlowAssociationResourceType string
// Enum values for ListFlowAssociationResourceType
const (
ListFlowAssociationResourceTypeVoicePhoneNumber ListFlowAssociationResourceType = "VOICE_PHONE_NUMBER"
)
// Values returns all known values for ListFlowAssociationResourceType. Note that
// this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (ListFlowAssociationResourceType) Values() []ListFlowAssociationResourceType {
return []ListFlowAssociationResourceType{
"VOICE_PHONE_NUMBER",
}
}
type MeetingFeatureStatus string
// Enum values for MeetingFeatureStatus
const (
MeetingFeatureStatusAvailable MeetingFeatureStatus = "AVAILABLE"
MeetingFeatureStatusUnavailable MeetingFeatureStatus = "UNAVAILABLE"
)
// Values returns all known values for MeetingFeatureStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (MeetingFeatureStatus) Values() []MeetingFeatureStatus {
return []MeetingFeatureStatus{
"AVAILABLE",
"UNAVAILABLE",
}
}
type MonitorCapability string
// Enum values for MonitorCapability
const (
MonitorCapabilitySilentMonitor MonitorCapability = "SILENT_MONITOR"
MonitorCapabilityBarge MonitorCapability = "BARGE"
)
// Values returns all known values for MonitorCapability. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (MonitorCapability) Values() []MonitorCapability {
return []MonitorCapability{
"SILENT_MONITOR",
"BARGE",
}
}
type NotificationContentType string
// Enum values for NotificationContentType
const (
NotificationContentTypePlainText NotificationContentType = "PLAIN_TEXT"
)
// Values returns all known values for NotificationContentType. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (NotificationContentType) Values() []NotificationContentType {
return []NotificationContentType{
"PLAIN_TEXT",
}
}
type NotificationDeliveryType string
// Enum values for NotificationDeliveryType
const (
NotificationDeliveryTypeEmail NotificationDeliveryType = "EMAIL"
)
// Values returns all known values for NotificationDeliveryType. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (NotificationDeliveryType) Values() []NotificationDeliveryType {
return []NotificationDeliveryType{
"EMAIL",
}
}
type NumericQuestionPropertyAutomationLabel string
// Enum values for NumericQuestionPropertyAutomationLabel
const (
NumericQuestionPropertyAutomationLabelOverallCustomerSentimentScore NumericQuestionPropertyAutomationLabel = "OVERALL_CUSTOMER_SENTIMENT_SCORE"
NumericQuestionPropertyAutomationLabelOverallAgentSentimentScore NumericQuestionPropertyAutomationLabel = "OVERALL_AGENT_SENTIMENT_SCORE"
NumericQuestionPropertyAutomationLabelNonTalkTime NumericQuestionPropertyAutomationLabel = "NON_TALK_TIME"
NumericQuestionPropertyAutomationLabelNonTalkTimePercentage NumericQuestionPropertyAutomationLabel = "NON_TALK_TIME_PERCENTAGE"
NumericQuestionPropertyAutomationLabelNumberOfInterruptions NumericQuestionPropertyAutomationLabel = "NUMBER_OF_INTERRUPTIONS"
NumericQuestionPropertyAutomationLabelContactDuration NumericQuestionPropertyAutomationLabel = "CONTACT_DURATION"
NumericQuestionPropertyAutomationLabelAgentInteractionDuration NumericQuestionPropertyAutomationLabel = "AGENT_INTERACTION_DURATION"
NumericQuestionPropertyAutomationLabelCustomerHoldTime NumericQuestionPropertyAutomationLabel = "CUSTOMER_HOLD_TIME"
)
// Values returns all known values for NumericQuestionPropertyAutomationLabel.
// Note that this can be expanded in the future, and so it is only as up to date as
// the client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (NumericQuestionPropertyAutomationLabel) Values() []NumericQuestionPropertyAutomationLabel {
return []NumericQuestionPropertyAutomationLabel{
"OVERALL_CUSTOMER_SENTIMENT_SCORE",
"OVERALL_AGENT_SENTIMENT_SCORE",
"NON_TALK_TIME",
"NON_TALK_TIME_PERCENTAGE",
"NUMBER_OF_INTERRUPTIONS",
"CONTACT_DURATION",
"AGENT_INTERACTION_DURATION",
"CUSTOMER_HOLD_TIME",
}
}
type ParticipantRole string
// Enum values for ParticipantRole
const (
ParticipantRoleAgent ParticipantRole = "AGENT"
ParticipantRoleCustomer ParticipantRole = "CUSTOMER"
ParticipantRoleSystem ParticipantRole = "SYSTEM"
ParticipantRoleCustomBot ParticipantRole = "CUSTOM_BOT"
)
// Values returns all known values for ParticipantRole. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ParticipantRole) Values() []ParticipantRole {
return []ParticipantRole{
"AGENT",
"CUSTOMER",
"SYSTEM",
"CUSTOM_BOT",
}
}
type ParticipantTimerAction string
// Enum values for ParticipantTimerAction
const (
ParticipantTimerActionUnset ParticipantTimerAction = "Unset"
)
// Values returns all known values for ParticipantTimerAction. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ParticipantTimerAction) Values() []ParticipantTimerAction {
return []ParticipantTimerAction{
"Unset",
}
}
type ParticipantTimerType string
// Enum values for ParticipantTimerType
const (
ParticipantTimerTypeIdle ParticipantTimerType = "IDLE"
ParticipantTimerTypeDisconnectNoncustomer ParticipantTimerType = "DISCONNECT_NONCUSTOMER"
)
// Values returns all known values for ParticipantTimerType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ParticipantTimerType) Values() []ParticipantTimerType {
return []ParticipantTimerType{
"IDLE",
"DISCONNECT_NONCUSTOMER",
}
}
type PhoneNumberCountryCode string
// Enum values for PhoneNumberCountryCode
const (
PhoneNumberCountryCodeAf PhoneNumberCountryCode = "AF"
PhoneNumberCountryCodeAl PhoneNumberCountryCode = "AL"
PhoneNumberCountryCodeDz PhoneNumberCountryCode = "DZ"
PhoneNumberCountryCodeAs PhoneNumberCountryCode = "AS"
PhoneNumberCountryCodeAd PhoneNumberCountryCode = "AD"
PhoneNumberCountryCodeAo PhoneNumberCountryCode = "AO"
PhoneNumberCountryCodeAi PhoneNumberCountryCode = "AI"
PhoneNumberCountryCodeAq PhoneNumberCountryCode = "AQ"
PhoneNumberCountryCodeAg PhoneNumberCountryCode = "AG"
PhoneNumberCountryCodeAr PhoneNumberCountryCode = "AR"
PhoneNumberCountryCodeAm PhoneNumberCountryCode = "AM"
PhoneNumberCountryCodeAw PhoneNumberCountryCode = "AW"
PhoneNumberCountryCodeAu PhoneNumberCountryCode = "AU"
PhoneNumberCountryCodeAt PhoneNumberCountryCode = "AT"
PhoneNumberCountryCodeAz PhoneNumberCountryCode = "AZ"
PhoneNumberCountryCodeBs PhoneNumberCountryCode = "BS"
PhoneNumberCountryCodeBh PhoneNumberCountryCode = "BH"
PhoneNumberCountryCodeBd PhoneNumberCountryCode = "BD"
PhoneNumberCountryCodeBb PhoneNumberCountryCode = "BB"
PhoneNumberCountryCodeBy PhoneNumberCountryCode = "BY"
PhoneNumberCountryCodeBe PhoneNumberCountryCode = "BE"
PhoneNumberCountryCodeBz PhoneNumberCountryCode = "BZ"
PhoneNumberCountryCodeBj PhoneNumberCountryCode = "BJ"
PhoneNumberCountryCodeBm PhoneNumberCountryCode = "BM"
PhoneNumberCountryCodeBt PhoneNumberCountryCode = "BT"
PhoneNumberCountryCodeBo PhoneNumberCountryCode = "BO"
PhoneNumberCountryCodeBa PhoneNumberCountryCode = "BA"
PhoneNumberCountryCodeBw PhoneNumberCountryCode = "BW"
PhoneNumberCountryCodeBr PhoneNumberCountryCode = "BR"
PhoneNumberCountryCodeIo PhoneNumberCountryCode = "IO"
PhoneNumberCountryCodeVg PhoneNumberCountryCode = "VG"
PhoneNumberCountryCodeBn PhoneNumberCountryCode = "BN"
PhoneNumberCountryCodeBg PhoneNumberCountryCode = "BG"
PhoneNumberCountryCodeBf PhoneNumberCountryCode = "BF"
PhoneNumberCountryCodeBi PhoneNumberCountryCode = "BI"
PhoneNumberCountryCodeKh PhoneNumberCountryCode = "KH"
PhoneNumberCountryCodeCm PhoneNumberCountryCode = "CM"
PhoneNumberCountryCodeCa PhoneNumberCountryCode = "CA"
PhoneNumberCountryCodeCv PhoneNumberCountryCode = "CV"
PhoneNumberCountryCodeKy PhoneNumberCountryCode = "KY"
PhoneNumberCountryCodeCf PhoneNumberCountryCode = "CF"
PhoneNumberCountryCodeTd PhoneNumberCountryCode = "TD"
PhoneNumberCountryCodeCl PhoneNumberCountryCode = "CL"
PhoneNumberCountryCodeCn PhoneNumberCountryCode = "CN"
PhoneNumberCountryCodeCx PhoneNumberCountryCode = "CX"
PhoneNumberCountryCodeCc PhoneNumberCountryCode = "CC"
PhoneNumberCountryCodeCo PhoneNumberCountryCode = "CO"
PhoneNumberCountryCodeKm PhoneNumberCountryCode = "KM"
PhoneNumberCountryCodeCk PhoneNumberCountryCode = "CK"
PhoneNumberCountryCodeCr PhoneNumberCountryCode = "CR"
PhoneNumberCountryCodeHr PhoneNumberCountryCode = "HR"
PhoneNumberCountryCodeCu PhoneNumberCountryCode = "CU"
PhoneNumberCountryCodeCw PhoneNumberCountryCode = "CW"
PhoneNumberCountryCodeCy PhoneNumberCountryCode = "CY"
PhoneNumberCountryCodeCz PhoneNumberCountryCode = "CZ"
PhoneNumberCountryCodeCd PhoneNumberCountryCode = "CD"
PhoneNumberCountryCodeDk PhoneNumberCountryCode = "DK"
PhoneNumberCountryCodeDj PhoneNumberCountryCode = "DJ"
PhoneNumberCountryCodeDm PhoneNumberCountryCode = "DM"
PhoneNumberCountryCodeDo PhoneNumberCountryCode = "DO"
PhoneNumberCountryCodeTl PhoneNumberCountryCode = "TL"
PhoneNumberCountryCodeEc PhoneNumberCountryCode = "EC"
PhoneNumberCountryCodeEg PhoneNumberCountryCode = "EG"
PhoneNumberCountryCodeSv PhoneNumberCountryCode = "SV"
PhoneNumberCountryCodeGq PhoneNumberCountryCode = "GQ"
PhoneNumberCountryCodeEr PhoneNumberCountryCode = "ER"
PhoneNumberCountryCodeEe PhoneNumberCountryCode = "EE"
PhoneNumberCountryCodeEt PhoneNumberCountryCode = "ET"
PhoneNumberCountryCodeFk PhoneNumberCountryCode = "FK"
PhoneNumberCountryCodeFo PhoneNumberCountryCode = "FO"
PhoneNumberCountryCodeFj PhoneNumberCountryCode = "FJ"
PhoneNumberCountryCodeFi PhoneNumberCountryCode = "FI"
PhoneNumberCountryCodeFr PhoneNumberCountryCode = "FR"
PhoneNumberCountryCodePf PhoneNumberCountryCode = "PF"
PhoneNumberCountryCodeGa PhoneNumberCountryCode = "GA"
PhoneNumberCountryCodeGm PhoneNumberCountryCode = "GM"
PhoneNumberCountryCodeGe PhoneNumberCountryCode = "GE"
PhoneNumberCountryCodeDe PhoneNumberCountryCode = "DE"
PhoneNumberCountryCodeGh PhoneNumberCountryCode = "GH"
PhoneNumberCountryCodeGi PhoneNumberCountryCode = "GI"
PhoneNumberCountryCodeGr PhoneNumberCountryCode = "GR"
PhoneNumberCountryCodeGl PhoneNumberCountryCode = "GL"
PhoneNumberCountryCodeGd PhoneNumberCountryCode = "GD"
PhoneNumberCountryCodeGu PhoneNumberCountryCode = "GU"
PhoneNumberCountryCodeGt PhoneNumberCountryCode = "GT"
PhoneNumberCountryCodeGg PhoneNumberCountryCode = "GG"
PhoneNumberCountryCodeGn PhoneNumberCountryCode = "GN"
PhoneNumberCountryCodeGw PhoneNumberCountryCode = "GW"
PhoneNumberCountryCodeGy PhoneNumberCountryCode = "GY"
PhoneNumberCountryCodeHt PhoneNumberCountryCode = "HT"
PhoneNumberCountryCodeHn PhoneNumberCountryCode = "HN"
PhoneNumberCountryCodeHk PhoneNumberCountryCode = "HK"
PhoneNumberCountryCodeHu PhoneNumberCountryCode = "HU"
PhoneNumberCountryCodeIs PhoneNumberCountryCode = "IS"
PhoneNumberCountryCodeIn PhoneNumberCountryCode = "IN"
PhoneNumberCountryCodeId PhoneNumberCountryCode = "ID"
PhoneNumberCountryCodeIr PhoneNumberCountryCode = "IR"
PhoneNumberCountryCodeIq PhoneNumberCountryCode = "IQ"
PhoneNumberCountryCodeIe PhoneNumberCountryCode = "IE"
PhoneNumberCountryCodeIm PhoneNumberCountryCode = "IM"
PhoneNumberCountryCodeIl PhoneNumberCountryCode = "IL"
PhoneNumberCountryCodeIt PhoneNumberCountryCode = "IT"
PhoneNumberCountryCodeCi PhoneNumberCountryCode = "CI"
PhoneNumberCountryCodeJm PhoneNumberCountryCode = "JM"
PhoneNumberCountryCodeJp PhoneNumberCountryCode = "JP"
PhoneNumberCountryCodeJe PhoneNumberCountryCode = "JE"
PhoneNumberCountryCodeJo PhoneNumberCountryCode = "JO"
PhoneNumberCountryCodeKz PhoneNumberCountryCode = "KZ"
PhoneNumberCountryCodeKe PhoneNumberCountryCode = "KE"
PhoneNumberCountryCodeKi PhoneNumberCountryCode = "KI"
PhoneNumberCountryCodeKw PhoneNumberCountryCode = "KW"
PhoneNumberCountryCodeKg PhoneNumberCountryCode = "KG"
PhoneNumberCountryCodeLa PhoneNumberCountryCode = "LA"
PhoneNumberCountryCodeLv PhoneNumberCountryCode = "LV"
PhoneNumberCountryCodeLb PhoneNumberCountryCode = "LB"
PhoneNumberCountryCodeLs PhoneNumberCountryCode = "LS"
PhoneNumberCountryCodeLr PhoneNumberCountryCode = "LR"
PhoneNumberCountryCodeLy PhoneNumberCountryCode = "LY"
PhoneNumberCountryCodeLi PhoneNumberCountryCode = "LI"
PhoneNumberCountryCodeLt PhoneNumberCountryCode = "LT"
PhoneNumberCountryCodeLu PhoneNumberCountryCode = "LU"
PhoneNumberCountryCodeMo PhoneNumberCountryCode = "MO"
PhoneNumberCountryCodeMk PhoneNumberCountryCode = "MK"
PhoneNumberCountryCodeMg PhoneNumberCountryCode = "MG"
PhoneNumberCountryCodeMw PhoneNumberCountryCode = "MW"
PhoneNumberCountryCodeMy PhoneNumberCountryCode = "MY"
PhoneNumberCountryCodeMv PhoneNumberCountryCode = "MV"
PhoneNumberCountryCodeMl PhoneNumberCountryCode = "ML"
PhoneNumberCountryCodeMt PhoneNumberCountryCode = "MT"
PhoneNumberCountryCodeMh PhoneNumberCountryCode = "MH"
PhoneNumberCountryCodeMr PhoneNumberCountryCode = "MR"
PhoneNumberCountryCodeMu PhoneNumberCountryCode = "MU"
PhoneNumberCountryCodeYt PhoneNumberCountryCode = "YT"
PhoneNumberCountryCodeMx PhoneNumberCountryCode = "MX"
PhoneNumberCountryCodeFm PhoneNumberCountryCode = "FM"
PhoneNumberCountryCodeMd PhoneNumberCountryCode = "MD"
PhoneNumberCountryCodeMc PhoneNumberCountryCode = "MC"
PhoneNumberCountryCodeMn PhoneNumberCountryCode = "MN"
PhoneNumberCountryCodeMe PhoneNumberCountryCode = "ME"
PhoneNumberCountryCodeMs PhoneNumberCountryCode = "MS"
PhoneNumberCountryCodeMa PhoneNumberCountryCode = "MA"
PhoneNumberCountryCodeMz PhoneNumberCountryCode = "MZ"
PhoneNumberCountryCodeMm PhoneNumberCountryCode = "MM"
PhoneNumberCountryCodeNa PhoneNumberCountryCode = "NA"
PhoneNumberCountryCodeNr PhoneNumberCountryCode = "NR"
PhoneNumberCountryCodeNp PhoneNumberCountryCode = "NP"
PhoneNumberCountryCodeNl PhoneNumberCountryCode = "NL"
PhoneNumberCountryCodeAn PhoneNumberCountryCode = "AN"
PhoneNumberCountryCodeNc PhoneNumberCountryCode = "NC"
PhoneNumberCountryCodeNz PhoneNumberCountryCode = "NZ"
PhoneNumberCountryCodeNi PhoneNumberCountryCode = "NI"
PhoneNumberCountryCodeNe PhoneNumberCountryCode = "NE"
PhoneNumberCountryCodeNg PhoneNumberCountryCode = "NG"
PhoneNumberCountryCodeNu PhoneNumberCountryCode = "NU"
PhoneNumberCountryCodeKp PhoneNumberCountryCode = "KP"
PhoneNumberCountryCodeMp PhoneNumberCountryCode = "MP"
PhoneNumberCountryCodeNo PhoneNumberCountryCode = "NO"
PhoneNumberCountryCodeOm PhoneNumberCountryCode = "OM"
PhoneNumberCountryCodePk PhoneNumberCountryCode = "PK"
PhoneNumberCountryCodePw PhoneNumberCountryCode = "PW"
PhoneNumberCountryCodePa PhoneNumberCountryCode = "PA"
PhoneNumberCountryCodePg PhoneNumberCountryCode = "PG"
PhoneNumberCountryCodePy PhoneNumberCountryCode = "PY"
PhoneNumberCountryCodePe PhoneNumberCountryCode = "PE"
PhoneNumberCountryCodePh PhoneNumberCountryCode = "PH"
PhoneNumberCountryCodePn PhoneNumberCountryCode = "PN"
PhoneNumberCountryCodePl PhoneNumberCountryCode = "PL"
PhoneNumberCountryCodePt PhoneNumberCountryCode = "PT"
PhoneNumberCountryCodePr PhoneNumberCountryCode = "PR"
PhoneNumberCountryCodeQa PhoneNumberCountryCode = "QA"
PhoneNumberCountryCodeCg PhoneNumberCountryCode = "CG"
PhoneNumberCountryCodeRe PhoneNumberCountryCode = "RE"
PhoneNumberCountryCodeRo PhoneNumberCountryCode = "RO"
PhoneNumberCountryCodeRu PhoneNumberCountryCode = "RU"
PhoneNumberCountryCodeRw PhoneNumberCountryCode = "RW"
PhoneNumberCountryCodeBl PhoneNumberCountryCode = "BL"
PhoneNumberCountryCodeSh PhoneNumberCountryCode = "SH"
PhoneNumberCountryCodeKn PhoneNumberCountryCode = "KN"
PhoneNumberCountryCodeLc PhoneNumberCountryCode = "LC"
PhoneNumberCountryCodeMf PhoneNumberCountryCode = "MF"
PhoneNumberCountryCodePm PhoneNumberCountryCode = "PM"
PhoneNumberCountryCodeVc PhoneNumberCountryCode = "VC"
PhoneNumberCountryCodeWs PhoneNumberCountryCode = "WS"
PhoneNumberCountryCodeSm PhoneNumberCountryCode = "SM"
PhoneNumberCountryCodeSt PhoneNumberCountryCode = "ST"
PhoneNumberCountryCodeSa PhoneNumberCountryCode = "SA"
PhoneNumberCountryCodeSn PhoneNumberCountryCode = "SN"
PhoneNumberCountryCodeRs PhoneNumberCountryCode = "RS"
PhoneNumberCountryCodeSc PhoneNumberCountryCode = "SC"
PhoneNumberCountryCodeSl PhoneNumberCountryCode = "SL"
PhoneNumberCountryCodeSg PhoneNumberCountryCode = "SG"
PhoneNumberCountryCodeSx PhoneNumberCountryCode = "SX"
PhoneNumberCountryCodeSk PhoneNumberCountryCode = "SK"
PhoneNumberCountryCodeSi PhoneNumberCountryCode = "SI"
PhoneNumberCountryCodeSb PhoneNumberCountryCode = "SB"
PhoneNumberCountryCodeSo PhoneNumberCountryCode = "SO"
PhoneNumberCountryCodeZa PhoneNumberCountryCode = "ZA"
PhoneNumberCountryCodeKr PhoneNumberCountryCode = "KR"
PhoneNumberCountryCodeEs PhoneNumberCountryCode = "ES"
PhoneNumberCountryCodeLk PhoneNumberCountryCode = "LK"
PhoneNumberCountryCodeSd PhoneNumberCountryCode = "SD"
PhoneNumberCountryCodeSr PhoneNumberCountryCode = "SR"
PhoneNumberCountryCodeSj PhoneNumberCountryCode = "SJ"
PhoneNumberCountryCodeSz PhoneNumberCountryCode = "SZ"
PhoneNumberCountryCodeSe PhoneNumberCountryCode = "SE"
PhoneNumberCountryCodeCh PhoneNumberCountryCode = "CH"
PhoneNumberCountryCodeSy PhoneNumberCountryCode = "SY"
PhoneNumberCountryCodeTw PhoneNumberCountryCode = "TW"
PhoneNumberCountryCodeTj PhoneNumberCountryCode = "TJ"
PhoneNumberCountryCodeTz PhoneNumberCountryCode = "TZ"
PhoneNumberCountryCodeTh PhoneNumberCountryCode = "TH"
PhoneNumberCountryCodeTg PhoneNumberCountryCode = "TG"
PhoneNumberCountryCodeTk PhoneNumberCountryCode = "TK"
PhoneNumberCountryCodeTo PhoneNumberCountryCode = "TO"
PhoneNumberCountryCodeTt PhoneNumberCountryCode = "TT"
PhoneNumberCountryCodeTn PhoneNumberCountryCode = "TN"
PhoneNumberCountryCodeTr PhoneNumberCountryCode = "TR"
PhoneNumberCountryCodeTm PhoneNumberCountryCode = "TM"
PhoneNumberCountryCodeTc PhoneNumberCountryCode = "TC"
PhoneNumberCountryCodeTv PhoneNumberCountryCode = "TV"
PhoneNumberCountryCodeVi PhoneNumberCountryCode = "VI"
PhoneNumberCountryCodeUg PhoneNumberCountryCode = "UG"
PhoneNumberCountryCodeUa PhoneNumberCountryCode = "UA"
PhoneNumberCountryCodeAe PhoneNumberCountryCode = "AE"
PhoneNumberCountryCodeGb PhoneNumberCountryCode = "GB"
PhoneNumberCountryCodeUs PhoneNumberCountryCode = "US"
PhoneNumberCountryCodeUy PhoneNumberCountryCode = "UY"
PhoneNumberCountryCodeUz PhoneNumberCountryCode = "UZ"
PhoneNumberCountryCodeVu PhoneNumberCountryCode = "VU"
PhoneNumberCountryCodeVa PhoneNumberCountryCode = "VA"
PhoneNumberCountryCodeVe PhoneNumberCountryCode = "VE"
PhoneNumberCountryCodeVn PhoneNumberCountryCode = "VN"
PhoneNumberCountryCodeWf PhoneNumberCountryCode = "WF"
PhoneNumberCountryCodeEh PhoneNumberCountryCode = "EH"
PhoneNumberCountryCodeYe PhoneNumberCountryCode = "YE"
PhoneNumberCountryCodeZm PhoneNumberCountryCode = "ZM"
PhoneNumberCountryCodeZw PhoneNumberCountryCode = "ZW"
)
// Values returns all known values for PhoneNumberCountryCode. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (PhoneNumberCountryCode) Values() []PhoneNumberCountryCode {
return []PhoneNumberCountryCode{
"AF",
"AL",
"DZ",
"AS",
"AD",
"AO",
"AI",
"AQ",
"AG",
"AR",
"AM",
"AW",
"AU",
"AT",
"AZ",
"BS",
"BH",
"BD",
"BB",
"BY",
"BE",
"BZ",
"BJ",
"BM",
"BT",
"BO",
"BA",
"BW",
"BR",
"IO",
"VG",
"BN",
"BG",
"BF",
"BI",
"KH",
"CM",
"CA",
"CV",
"KY",
"CF",
"TD",
"CL",
"CN",
"CX",
"CC",
"CO",
"KM",
"CK",
"CR",
"HR",
"CU",
"CW",
"CY",
"CZ",
"CD",
"DK",
"DJ",
"DM",
"DO",
"TL",
"EC",
"EG",
"SV",
"GQ",
"ER",
"EE",
"ET",
"FK",
"FO",
"FJ",
"FI",
"FR",
"PF",
"GA",
"GM",
"GE",
"DE",
"GH",
"GI",
"GR",
"GL",
"GD",
"GU",
"GT",
"GG",
"GN",
"GW",
"GY",
"HT",
"HN",
"HK",
"HU",
"IS",
"IN",
"ID",
"IR",
"IQ",
"IE",
"IM",
"IL",
"IT",
"CI",
"JM",
"JP",
"JE",
"JO",
"KZ",
"KE",
"KI",
"KW",
"KG",
"LA",
"LV",
"LB",
"LS",
"LR",
"LY",
"LI",
"LT",
"LU",
"MO",
"MK",
"MG",
"MW",
"MY",
"MV",
"ML",
"MT",
"MH",
"MR",
"MU",
"YT",
"MX",
"FM",
"MD",
"MC",
"MN",
"ME",
"MS",
"MA",
"MZ",
"MM",
"NA",
"NR",
"NP",
"NL",
"AN",
"NC",
"NZ",
"NI",
"NE",
"NG",
"NU",
"KP",
"MP",
"NO",
"OM",
"PK",
"PW",
"PA",
"PG",
"PY",
"PE",
"PH",
"PN",
"PL",
"PT",
"PR",
"QA",
"CG",
"RE",
"RO",
"RU",
"RW",
"BL",
"SH",
"KN",
"LC",
"MF",
"PM",
"VC",
"WS",
"SM",
"ST",
"SA",
"SN",
"RS",
"SC",
"SL",
"SG",
"SX",
"SK",
"SI",
"SB",
"SO",
"ZA",
"KR",
"ES",
"LK",
"SD",
"SR",
"SJ",
"SZ",
"SE",
"CH",
"SY",
"TW",
"TJ",
"TZ",
"TH",
"TG",
"TK",
"TO",
"TT",
"TN",
"TR",
"TM",
"TC",
"TV",
"VI",
"UG",
"UA",
"AE",
"GB",
"US",
"UY",
"UZ",
"VU",
"VA",
"VE",
"VN",
"WF",
"EH",
"YE",
"ZM",
"ZW",
}
}
type PhoneNumberType string
// Enum values for PhoneNumberType
const (
PhoneNumberTypeTollFree PhoneNumberType = "TOLL_FREE"
PhoneNumberTypeDid PhoneNumberType = "DID"
PhoneNumberTypeUifn PhoneNumberType = "UIFN"
PhoneNumberTypeShared PhoneNumberType = "SHARED"
PhoneNumberTypeThirdPartyTf PhoneNumberType = "THIRD_PARTY_TF"
PhoneNumberTypeThirdPartyDid PhoneNumberType = "THIRD_PARTY_DID"
PhoneNumberTypeShortCode PhoneNumberType = "SHORT_CODE"
)
// Values returns all known values for PhoneNumberType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (PhoneNumberType) Values() []PhoneNumberType {
return []PhoneNumberType{
"TOLL_FREE",
"DID",
"UIFN",
"SHARED",
"THIRD_PARTY_TF",
"THIRD_PARTY_DID",
"SHORT_CODE",
}
}
type PhoneNumberWorkflowStatus string
// Enum values for PhoneNumberWorkflowStatus
const (
PhoneNumberWorkflowStatusClaimed PhoneNumberWorkflowStatus = "CLAIMED"
PhoneNumberWorkflowStatusInProgress PhoneNumberWorkflowStatus = "IN_PROGRESS"
PhoneNumberWorkflowStatusFailed PhoneNumberWorkflowStatus = "FAILED"
)
// Values returns all known values for PhoneNumberWorkflowStatus. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (PhoneNumberWorkflowStatus) Values() []PhoneNumberWorkflowStatus {
return []PhoneNumberWorkflowStatus{
"CLAIMED",
"IN_PROGRESS",
"FAILED",
}
}
type PhoneType string
// Enum values for PhoneType
const (
PhoneTypeSoftPhone PhoneType = "SOFT_PHONE"
PhoneTypeDeskPhone PhoneType = "DESK_PHONE"
)
// Values returns all known values for PhoneType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (PhoneType) Values() []PhoneType {
return []PhoneType{
"SOFT_PHONE",
"DESK_PHONE",
}
}
type PropertyValidationExceptionReason string
// Enum values for PropertyValidationExceptionReason
const (
PropertyValidationExceptionReasonInvalidFormat PropertyValidationExceptionReason = "INVALID_FORMAT"
PropertyValidationExceptionReasonUniqueConstraintViolated PropertyValidationExceptionReason = "UNIQUE_CONSTRAINT_VIOLATED"
PropertyValidationExceptionReasonReferencedResourceNotFound PropertyValidationExceptionReason = "REFERENCED_RESOURCE_NOT_FOUND"
PropertyValidationExceptionReasonResourceNameAlreadyExists PropertyValidationExceptionReason = "RESOURCE_NAME_ALREADY_EXISTS"
PropertyValidationExceptionReasonRequiredPropertyMissing PropertyValidationExceptionReason = "REQUIRED_PROPERTY_MISSING"
PropertyValidationExceptionReasonNotSupported PropertyValidationExceptionReason = "NOT_SUPPORTED"
)
// Values returns all known values for PropertyValidationExceptionReason. Note
// that this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (PropertyValidationExceptionReason) Values() []PropertyValidationExceptionReason {
return []PropertyValidationExceptionReason{
"INVALID_FORMAT",
"UNIQUE_CONSTRAINT_VIOLATED",
"REFERENCED_RESOURCE_NOT_FOUND",
"RESOURCE_NAME_ALREADY_EXISTS",
"REQUIRED_PROPERTY_MISSING",
"NOT_SUPPORTED",
}
}
type QueueStatus string
// Enum values for QueueStatus
const (
QueueStatusEnabled QueueStatus = "ENABLED"
QueueStatusDisabled QueueStatus = "DISABLED"
)
// Values returns all known values for QueueStatus. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (QueueStatus) Values() []QueueStatus {
return []QueueStatus{
"ENABLED",
"DISABLED",
}
}
type QueueType string
// Enum values for QueueType
const (
QueueTypeStandard QueueType = "STANDARD"
QueueTypeAgent QueueType = "AGENT"
)
// Values returns all known values for QueueType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (QueueType) Values() []QueueType {
return []QueueType{
"STANDARD",
"AGENT",
}
}
type QuickConnectType string
// Enum values for QuickConnectType
const (
QuickConnectTypeUser QuickConnectType = "USER"
QuickConnectTypeQueue QuickConnectType = "QUEUE"
QuickConnectTypePhoneNumber QuickConnectType = "PHONE_NUMBER"
)
// Values returns all known values for QuickConnectType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (QuickConnectType) Values() []QuickConnectType {
return []QuickConnectType{
"USER",
"QUEUE",
"PHONE_NUMBER",
}
}
type RealTimeContactAnalysisOutputType string
// Enum values for RealTimeContactAnalysisOutputType
const (
RealTimeContactAnalysisOutputTypeRaw RealTimeContactAnalysisOutputType = "Raw"
RealTimeContactAnalysisOutputTypeRedacted RealTimeContactAnalysisOutputType = "Redacted"
)
// Values returns all known values for RealTimeContactAnalysisOutputType. Note
// that this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (RealTimeContactAnalysisOutputType) Values() []RealTimeContactAnalysisOutputType {
return []RealTimeContactAnalysisOutputType{
"Raw",
"Redacted",
}
}
type RealTimeContactAnalysisSegmentType string
// Enum values for RealTimeContactAnalysisSegmentType
const (
RealTimeContactAnalysisSegmentTypeTranscript RealTimeContactAnalysisSegmentType = "Transcript"
RealTimeContactAnalysisSegmentTypeCategories RealTimeContactAnalysisSegmentType = "Categories"
RealTimeContactAnalysisSegmentTypeIssues RealTimeContactAnalysisSegmentType = "Issues"
RealTimeContactAnalysisSegmentTypeEvent RealTimeContactAnalysisSegmentType = "Event"
RealTimeContactAnalysisSegmentTypeAttachments RealTimeContactAnalysisSegmentType = "Attachments"
)
// Values returns all known values for RealTimeContactAnalysisSegmentType. Note
// that this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (RealTimeContactAnalysisSegmentType) Values() []RealTimeContactAnalysisSegmentType {
return []RealTimeContactAnalysisSegmentType{
"Transcript",
"Categories",
"Issues",
"Event",
"Attachments",
}
}
type RealTimeContactAnalysisSentimentLabel string
// Enum values for RealTimeContactAnalysisSentimentLabel
const (
RealTimeContactAnalysisSentimentLabelPositive RealTimeContactAnalysisSentimentLabel = "POSITIVE"
RealTimeContactAnalysisSentimentLabelNegative RealTimeContactAnalysisSentimentLabel = "NEGATIVE"
RealTimeContactAnalysisSentimentLabelNeutral RealTimeContactAnalysisSentimentLabel = "NEUTRAL"
)
// Values returns all known values for RealTimeContactAnalysisSentimentLabel. Note
// that this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (RealTimeContactAnalysisSentimentLabel) Values() []RealTimeContactAnalysisSentimentLabel {
return []RealTimeContactAnalysisSentimentLabel{
"POSITIVE",
"NEGATIVE",
"NEUTRAL",
}
}
type RealTimeContactAnalysisStatus string
// Enum values for RealTimeContactAnalysisStatus
const (
RealTimeContactAnalysisStatusInProgress RealTimeContactAnalysisStatus = "IN_PROGRESS"
RealTimeContactAnalysisStatusFailed RealTimeContactAnalysisStatus = "FAILED"
RealTimeContactAnalysisStatusCompleted RealTimeContactAnalysisStatus = "COMPLETED"
)
// Values returns all known values for RealTimeContactAnalysisStatus. Note that
// this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (RealTimeContactAnalysisStatus) Values() []RealTimeContactAnalysisStatus {
return []RealTimeContactAnalysisStatus{
"IN_PROGRESS",
"FAILED",
"COMPLETED",
}
}
type RealTimeContactAnalysisSupportedChannel string
// Enum values for RealTimeContactAnalysisSupportedChannel
const (
RealTimeContactAnalysisSupportedChannelVoice RealTimeContactAnalysisSupportedChannel = "VOICE"
RealTimeContactAnalysisSupportedChannelChat RealTimeContactAnalysisSupportedChannel = "CHAT"
)
// Values returns all known values for RealTimeContactAnalysisSupportedChannel.
// Note that this can be expanded in the future, and so it is only as up to date as
// the client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (RealTimeContactAnalysisSupportedChannel) Values() []RealTimeContactAnalysisSupportedChannel {
return []RealTimeContactAnalysisSupportedChannel{
"VOICE",
"CHAT",
}
}
type ReferenceStatus string
// Enum values for ReferenceStatus
const (
ReferenceStatusApproved ReferenceStatus = "APPROVED"
ReferenceStatusRejected ReferenceStatus = "REJECTED"
)
// Values returns all known values for ReferenceStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ReferenceStatus) Values() []ReferenceStatus {
return []ReferenceStatus{
"APPROVED",
"REJECTED",
}
}
type ReferenceType string
// Enum values for ReferenceType
const (
ReferenceTypeUrl ReferenceType = "URL"
ReferenceTypeAttachment ReferenceType = "ATTACHMENT"
ReferenceTypeNumber ReferenceType = "NUMBER"
ReferenceTypeString ReferenceType = "STRING"
ReferenceTypeDate ReferenceType = "DATE"
ReferenceTypeEmail ReferenceType = "EMAIL"
)
// Values returns all known values for ReferenceType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ReferenceType) Values() []ReferenceType {
return []ReferenceType{
"URL",
"ATTACHMENT",
"NUMBER",
"STRING",
"DATE",
"EMAIL",
}
}
type RehydrationType string
// Enum values for RehydrationType
const (
RehydrationTypeEntirePastSession RehydrationType = "ENTIRE_PAST_SESSION"
RehydrationTypeFromSegment RehydrationType = "FROM_SEGMENT"
)
// Values returns all known values for RehydrationType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (RehydrationType) Values() []RehydrationType {
return []RehydrationType{
"ENTIRE_PAST_SESSION",
"FROM_SEGMENT",
}
}
type ResourceType string
// Enum values for ResourceType
const (
ResourceTypeContact ResourceType = "CONTACT"
ResourceTypeContactFlow ResourceType = "CONTACT_FLOW"
ResourceTypeInstance ResourceType = "INSTANCE"
ResourceTypeParticipant ResourceType = "PARTICIPANT"
ResourceTypeHierarchyLevel ResourceType = "HIERARCHY_LEVEL"
ResourceTypeHierarchyGroup ResourceType = "HIERARCHY_GROUP"
ResourceTypeUser ResourceType = "USER"
ResourceTypePhoneNumber ResourceType = "PHONE_NUMBER"
)
// Values returns all known values for ResourceType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (ResourceType) Values() []ResourceType {
return []ResourceType{
"CONTACT",
"CONTACT_FLOW",
"INSTANCE",
"PARTICIPANT",
"HIERARCHY_LEVEL",
"HIERARCHY_GROUP",
"USER",
"PHONE_NUMBER",
}
}
type RulePublishStatus string
// Enum values for RulePublishStatus
const (
RulePublishStatusDraft RulePublishStatus = "DRAFT"
RulePublishStatusPublished RulePublishStatus = "PUBLISHED"
)
// Values returns all known values for RulePublishStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (RulePublishStatus) Values() []RulePublishStatus {
return []RulePublishStatus{
"DRAFT",
"PUBLISHED",
}
}
type SearchableQueueType string
// Enum values for SearchableQueueType
const (
SearchableQueueTypeStandard SearchableQueueType = "STANDARD"
)
// Values returns all known values for SearchableQueueType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (SearchableQueueType) Values() []SearchableQueueType {
return []SearchableQueueType{
"STANDARD",
}
}
type SearchContactsMatchType string
// Enum values for SearchContactsMatchType
const (
SearchContactsMatchTypeMatchAll SearchContactsMatchType = "MATCH_ALL"
SearchContactsMatchTypeMatchAny SearchContactsMatchType = "MATCH_ANY"
)
// Values returns all known values for SearchContactsMatchType. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (SearchContactsMatchType) Values() []SearchContactsMatchType {
return []SearchContactsMatchType{
"MATCH_ALL",
"MATCH_ANY",
}
}
type SearchContactsTimeRangeType string
// Enum values for SearchContactsTimeRangeType
const (
SearchContactsTimeRangeTypeInitiationTimestamp SearchContactsTimeRangeType = "INITIATION_TIMESTAMP"
SearchContactsTimeRangeTypeScheduledTimestamp SearchContactsTimeRangeType = "SCHEDULED_TIMESTAMP"
SearchContactsTimeRangeTypeConnectedToAgentTimestamp SearchContactsTimeRangeType = "CONNECTED_TO_AGENT_TIMESTAMP"
SearchContactsTimeRangeTypeDisconnectTimestamp SearchContactsTimeRangeType = "DISCONNECT_TIMESTAMP"
)
// Values returns all known values for SearchContactsTimeRangeType. Note that this
// can be expanded in the future, and so it is only as up to date as the client.
// The ordering of this slice is not guaranteed to be stable across updates.
func (SearchContactsTimeRangeType) Values() []SearchContactsTimeRangeType {
return []SearchContactsTimeRangeType{
"INITIATION_TIMESTAMP",
"SCHEDULED_TIMESTAMP",
"CONNECTED_TO_AGENT_TIMESTAMP",
"DISCONNECT_TIMESTAMP",
}
}
type SingleSelectQuestionRuleCategoryAutomationCondition string
// Enum values for SingleSelectQuestionRuleCategoryAutomationCondition
const (
SingleSelectQuestionRuleCategoryAutomationConditionPresent SingleSelectQuestionRuleCategoryAutomationCondition = "PRESENT"
SingleSelectQuestionRuleCategoryAutomationConditionNotPresent SingleSelectQuestionRuleCategoryAutomationCondition = "NOT_PRESENT"
)
// Values returns all known values for
// SingleSelectQuestionRuleCategoryAutomationCondition. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (SingleSelectQuestionRuleCategoryAutomationCondition) Values() []SingleSelectQuestionRuleCategoryAutomationCondition {
return []SingleSelectQuestionRuleCategoryAutomationCondition{
"PRESENT",
"NOT_PRESENT",
}
}
type SortableFieldName string
// Enum values for SortableFieldName
const (
SortableFieldNameInitiationTimestamp SortableFieldName = "INITIATION_TIMESTAMP"
SortableFieldNameScheduledTimestamp SortableFieldName = "SCHEDULED_TIMESTAMP"
SortableFieldNameConnectedToAgentTimestamp SortableFieldName = "CONNECTED_TO_AGENT_TIMESTAMP"
SortableFieldNameDisconnectTimestamp SortableFieldName = "DISCONNECT_TIMESTAMP"
SortableFieldNameInitiationMethod SortableFieldName = "INITIATION_METHOD"
SortableFieldNameChannel SortableFieldName = "CHANNEL"
)
// Values returns all known values for SortableFieldName. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (SortableFieldName) Values() []SortableFieldName {
return []SortableFieldName{
"INITIATION_TIMESTAMP",
"SCHEDULED_TIMESTAMP",
"CONNECTED_TO_AGENT_TIMESTAMP",
"DISCONNECT_TIMESTAMP",
"INITIATION_METHOD",
"CHANNEL",
}
}
type SortOrder string
// Enum values for SortOrder
const (
SortOrderAscending SortOrder = "ASCENDING"
SortOrderDescending SortOrder = "DESCENDING"
)
// Values returns all known values for SortOrder. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (SortOrder) Values() []SortOrder {
return []SortOrder{
"ASCENDING",
"DESCENDING",
}
}
type SourceType string
// Enum values for SourceType
const (
SourceTypeSalesforce SourceType = "SALESFORCE"
SourceTypeZendesk SourceType = "ZENDESK"
SourceTypeCases SourceType = "CASES"
)
// Values returns all known values for SourceType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (SourceType) Values() []SourceType {
return []SourceType{
"SALESFORCE",
"ZENDESK",
"CASES",
}
}
type Statistic string
// Enum values for Statistic
const (
StatisticSum Statistic = "SUM"
StatisticMax Statistic = "MAX"
StatisticAvg Statistic = "AVG"
)
// Values returns all known values for Statistic. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (Statistic) Values() []Statistic {
return []Statistic{
"SUM",
"MAX",
"AVG",
}
}
type StorageType string
// Enum values for StorageType
const (
StorageTypeS3 StorageType = "S3"
StorageTypeKinesisVideoStream StorageType = "KINESIS_VIDEO_STREAM"
StorageTypeKinesisStream StorageType = "KINESIS_STREAM"
StorageTypeKinesisFirehose StorageType = "KINESIS_FIREHOSE"
)
// Values returns all known values for StorageType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (StorageType) Values() []StorageType {
return []StorageType{
"S3",
"KINESIS_VIDEO_STREAM",
"KINESIS_STREAM",
"KINESIS_FIREHOSE",
}
}
type StringComparisonType string
// Enum values for StringComparisonType
const (
StringComparisonTypeStartsWith StringComparisonType = "STARTS_WITH"
StringComparisonTypeContains StringComparisonType = "CONTAINS"
StringComparisonTypeExact StringComparisonType = "EXACT"
)
// Values returns all known values for StringComparisonType. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (StringComparisonType) Values() []StringComparisonType {
return []StringComparisonType{
"STARTS_WITH",
"CONTAINS",
"EXACT",
}
}
type TaskTemplateFieldType string
// Enum values for TaskTemplateFieldType
const (
TaskTemplateFieldTypeName TaskTemplateFieldType = "NAME"
TaskTemplateFieldTypeDescription TaskTemplateFieldType = "DESCRIPTION"
TaskTemplateFieldTypeScheduledTime TaskTemplateFieldType = "SCHEDULED_TIME"
TaskTemplateFieldTypeQuickConnect TaskTemplateFieldType = "QUICK_CONNECT"
TaskTemplateFieldTypeUrl TaskTemplateFieldType = "URL"
TaskTemplateFieldTypeNumber TaskTemplateFieldType = "NUMBER"
TaskTemplateFieldTypeText TaskTemplateFieldType = "TEXT"
TaskTemplateFieldTypeTextArea TaskTemplateFieldType = "TEXT_AREA"
TaskTemplateFieldTypeDateTime TaskTemplateFieldType = "DATE_TIME"
TaskTemplateFieldTypeBoolean TaskTemplateFieldType = "BOOLEAN"
TaskTemplateFieldTypeSingleSelect TaskTemplateFieldType = "SINGLE_SELECT"
TaskTemplateFieldTypeEmail TaskTemplateFieldType = "EMAIL"
)
// Values returns all known values for TaskTemplateFieldType. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (TaskTemplateFieldType) Values() []TaskTemplateFieldType {
return []TaskTemplateFieldType{
"NAME",
"DESCRIPTION",
"SCHEDULED_TIME",
"QUICK_CONNECT",
"URL",
"NUMBER",
"TEXT",
"TEXT_AREA",
"DATE_TIME",
"BOOLEAN",
"SINGLE_SELECT",
"EMAIL",
}
}
type TaskTemplateStatus string
// Enum values for TaskTemplateStatus
const (
TaskTemplateStatusActive TaskTemplateStatus = "ACTIVE"
TaskTemplateStatusInactive TaskTemplateStatus = "INACTIVE"
)
// Values returns all known values for TaskTemplateStatus. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (TaskTemplateStatus) Values() []TaskTemplateStatus {
return []TaskTemplateStatus{
"ACTIVE",
"INACTIVE",
}
}
type TimerEligibleParticipantRoles string
// Enum values for TimerEligibleParticipantRoles
const (
TimerEligibleParticipantRolesCustomer TimerEligibleParticipantRoles = "CUSTOMER"
TimerEligibleParticipantRolesAgent TimerEligibleParticipantRoles = "AGENT"
)
// Values returns all known values for TimerEligibleParticipantRoles. Note that
// this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (TimerEligibleParticipantRoles) Values() []TimerEligibleParticipantRoles {
return []TimerEligibleParticipantRoles{
"CUSTOMER",
"AGENT",
}
}
type TrafficDistributionGroupStatus string
// Enum values for TrafficDistributionGroupStatus
const (
TrafficDistributionGroupStatusCreationInProgress TrafficDistributionGroupStatus = "CREATION_IN_PROGRESS"
TrafficDistributionGroupStatusActive TrafficDistributionGroupStatus = "ACTIVE"
TrafficDistributionGroupStatusCreationFailed TrafficDistributionGroupStatus = "CREATION_FAILED"
TrafficDistributionGroupStatusPendingDeletion TrafficDistributionGroupStatus = "PENDING_DELETION"
TrafficDistributionGroupStatusDeletionFailed TrafficDistributionGroupStatus = "DELETION_FAILED"
TrafficDistributionGroupStatusUpdateInProgress TrafficDistributionGroupStatus = "UPDATE_IN_PROGRESS"
)
// Values returns all known values for TrafficDistributionGroupStatus. Note that
// this can be expanded in the future, and so it is only as up to date as the
// client. The ordering of this slice is not guaranteed to be stable across
// updates.
func (TrafficDistributionGroupStatus) Values() []TrafficDistributionGroupStatus {
return []TrafficDistributionGroupStatus{
"CREATION_IN_PROGRESS",
"ACTIVE",
"CREATION_FAILED",
"PENDING_DELETION",
"DELETION_FAILED",
"UPDATE_IN_PROGRESS",
}
}
type TrafficType string
// Enum values for TrafficType
const (
TrafficTypeGeneral TrafficType = "GENERAL"
TrafficTypeCampaign TrafficType = "CAMPAIGN"
)
// Values returns all known values for TrafficType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (TrafficType) Values() []TrafficType {
return []TrafficType{
"GENERAL",
"CAMPAIGN",
}
}
type Unit string
// Enum values for Unit
const (
UnitSeconds Unit = "SECONDS"
UnitCount Unit = "COUNT"
UnitPercent Unit = "PERCENT"
)
// Values returns all known values for Unit. Note that this can be expanded in the
// future, and so it is only as up to date as the client. The ordering of this
// slice is not guaranteed to be stable across updates.
func (Unit) Values() []Unit {
return []Unit{
"SECONDS",
"COUNT",
"PERCENT",
}
}
type UseCaseType string
// Enum values for UseCaseType
const (
UseCaseTypeRulesEvaluation UseCaseType = "RULES_EVALUATION"
UseCaseTypeConnectCampaigns UseCaseType = "CONNECT_CAMPAIGNS"
)
// Values returns all known values for UseCaseType. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (UseCaseType) Values() []UseCaseType {
return []UseCaseType{
"RULES_EVALUATION",
"CONNECT_CAMPAIGNS",
}
}
type VideoCapability string
// Enum values for VideoCapability
const (
VideoCapabilitySend VideoCapability = "SEND"
)
// Values returns all known values for VideoCapability. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (VideoCapability) Values() []VideoCapability {
return []VideoCapability{
"SEND",
}
}
type ViewStatus string
// Enum values for ViewStatus
const (
ViewStatusPublished ViewStatus = "PUBLISHED"
ViewStatusSaved ViewStatus = "SAVED"
)
// Values returns all known values for ViewStatus. Note that this can be expanded
// in the future, and so it is only as up to date as the client. The ordering of
// this slice is not guaranteed to be stable across updates.
func (ViewStatus) Values() []ViewStatus {
return []ViewStatus{
"PUBLISHED",
"SAVED",
}
}
type ViewType string
// Enum values for ViewType
const (
ViewTypeCustomerManaged ViewType = "CUSTOMER_MANAGED"
ViewTypeAwsManaged ViewType = "AWS_MANAGED"
)
// Values returns all known values for ViewType. Note that this can be expanded in
// the future, and so it is only as up to date as the client. The ordering of this
// slice is not guaranteed to be stable across updates.
func (ViewType) Values() []ViewType {
return []ViewType{
"CUSTOMER_MANAGED",
"AWS_MANAGED",
}
}
type VocabularyLanguageCode string
// Enum values for VocabularyLanguageCode
const (
VocabularyLanguageCodeArAe VocabularyLanguageCode = "ar-AE"
VocabularyLanguageCodeDeCh VocabularyLanguageCode = "de-CH"
VocabularyLanguageCodeDeDe VocabularyLanguageCode = "de-DE"
VocabularyLanguageCodeEnAb VocabularyLanguageCode = "en-AB"
VocabularyLanguageCodeEnAu VocabularyLanguageCode = "en-AU"
VocabularyLanguageCodeEnGb VocabularyLanguageCode = "en-GB"
VocabularyLanguageCodeEnIe VocabularyLanguageCode = "en-IE"
VocabularyLanguageCodeEnIn VocabularyLanguageCode = "en-IN"
VocabularyLanguageCodeEnUs VocabularyLanguageCode = "en-US"
VocabularyLanguageCodeEnWl VocabularyLanguageCode = "en-WL"
VocabularyLanguageCodeEsEs VocabularyLanguageCode = "es-ES"
VocabularyLanguageCodeEsUs VocabularyLanguageCode = "es-US"
VocabularyLanguageCodeFrCa VocabularyLanguageCode = "fr-CA"
VocabularyLanguageCodeFrFr VocabularyLanguageCode = "fr-FR"
VocabularyLanguageCodeHiIn VocabularyLanguageCode = "hi-IN"
VocabularyLanguageCodeItIt VocabularyLanguageCode = "it-IT"
VocabularyLanguageCodeJaJp VocabularyLanguageCode = "ja-JP"
VocabularyLanguageCodeKoKr VocabularyLanguageCode = "ko-KR"
VocabularyLanguageCodePtBr VocabularyLanguageCode = "pt-BR"
VocabularyLanguageCodePtPt VocabularyLanguageCode = "pt-PT"
VocabularyLanguageCodeZhCn VocabularyLanguageCode = "zh-CN"
VocabularyLanguageCodeEnNz VocabularyLanguageCode = "en-NZ"
VocabularyLanguageCodeEnZa VocabularyLanguageCode = "en-ZA"
)
// Values returns all known values for VocabularyLanguageCode. Note that this can
// be expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (VocabularyLanguageCode) Values() []VocabularyLanguageCode {
return []VocabularyLanguageCode{
"ar-AE",
"de-CH",
"de-DE",
"en-AB",
"en-AU",
"en-GB",
"en-IE",
"en-IN",
"en-US",
"en-WL",
"es-ES",
"es-US",
"fr-CA",
"fr-FR",
"hi-IN",
"it-IT",
"ja-JP",
"ko-KR",
"pt-BR",
"pt-PT",
"zh-CN",
"en-NZ",
"en-ZA",
}
}
type VocabularyState string
// Enum values for VocabularyState
const (
VocabularyStateCreationInProgress VocabularyState = "CREATION_IN_PROGRESS"
VocabularyStateActive VocabularyState = "ACTIVE"
VocabularyStateCreationFailed VocabularyState = "CREATION_FAILED"
VocabularyStateDeleteInProgress VocabularyState = "DELETE_IN_PROGRESS"
)
// Values returns all known values for VocabularyState. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (VocabularyState) Values() []VocabularyState {
return []VocabularyState{
"CREATION_IN_PROGRESS",
"ACTIVE",
"CREATION_FAILED",
"DELETE_IN_PROGRESS",
}
}
type VoiceRecordingTrack string
// Enum values for VoiceRecordingTrack
const (
VoiceRecordingTrackFromAgent VoiceRecordingTrack = "FROM_AGENT"
VoiceRecordingTrackToAgent VoiceRecordingTrack = "TO_AGENT"
VoiceRecordingTrackAll VoiceRecordingTrack = "ALL"
)
// Values returns all known values for VoiceRecordingTrack. Note that this can be
// expanded in the future, and so it is only as up to date as the client. The
// ordering of this slice is not guaranteed to be stable across updates.
func (VoiceRecordingTrack) Values() []VoiceRecordingTrack {
return []VoiceRecordingTrack{
"FROM_AGENT",
"TO_AGENT",
"ALL",
}
}
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