1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409
|
// Code generated by smithy-go-codegen DO NOT EDIT.
package connect
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/aws-sdk-go-v2/service/connect/types"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
"time"
)
// Gets the real-time metric data from the specified Amazon Connect instance.
//
// For a description of each metric, see [Real-time Metrics Definitions] in the Amazon Connect Administrator
// Guide.
//
// [Real-time Metrics Definitions]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html
func (c *Client) GetCurrentMetricData(ctx context.Context, params *GetCurrentMetricDataInput, optFns ...func(*Options)) (*GetCurrentMetricDataOutput, error) {
if params == nil {
params = &GetCurrentMetricDataInput{}
}
result, metadata, err := c.invokeOperation(ctx, "GetCurrentMetricData", params, optFns, c.addOperationGetCurrentMetricDataMiddlewares)
if err != nil {
return nil, err
}
out := result.(*GetCurrentMetricDataOutput)
out.ResultMetadata = metadata
return out, nil
}
type GetCurrentMetricDataInput struct {
// The metrics to retrieve. Specify the name and unit for each metric. The
// following metrics are available. For a description of all the metrics, see [Real-time Metrics Definitions]in
// the Amazon Connect Administrator Guide.
//
// AGENTS_AFTER_CONTACT_WORK Unit: COUNT
//
// Name in real-time metrics report: [ACW]
//
// AGENTS_AVAILABLE Unit: COUNT
//
// Name in real-time metrics report: [Available]
//
// AGENTS_ERROR Unit: COUNT
//
// Name in real-time metrics report: [Error]
//
// AGENTS_NON_PRODUCTIVE Unit: COUNT
//
// Name in real-time metrics report: [NPT (Non-Productive Time)]
//
// AGENTS_ON_CALL Unit: COUNT
//
// Name in real-time metrics report: [On contact]
//
// AGENTS_ON_CONTACT Unit: COUNT
//
// Name in real-time metrics report: [On contact]
//
// AGENTS_ONLINE Unit: COUNT
//
// Name in real-time metrics report: [Online]
//
// AGENTS_STAFFED Unit: COUNT
//
// Name in real-time metrics report: [Staffed]
//
// CONTACTS_IN_QUEUE Unit: COUNT
//
// Name in real-time metrics report: [In queue]
//
// CONTACTS_SCHEDULED Unit: COUNT
//
// Name in real-time metrics report: [Scheduled]
//
// OLDEST_CONTACT_AGE Unit: SECONDS
//
// When you use groupings, Unit says SECONDS and the Value is returned in SECONDS.
//
// When you do not use groupings, Unit says SECONDS but the Value is returned in
// MILLISECONDS. For example, if you get a response like this:
//
// { "Metric": { "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" }, "Value":
// 24113.0 }
//
// The actual OLDEST_CONTACT_AGE is 24 seconds.
//
// When the filter RoutingStepExpression is used, this metric is still calculated
// from enqueue time. For example, if a contact that has been queued under for 10
// seconds has expired and becomes active, then OLDEST_CONTACT_AGE for this queue
// will be counted starting from 10, not 0.
//
// Name in real-time metrics report: [Oldest]
//
// SLOTS_ACTIVE Unit: COUNT
//
// Name in real-time metrics report: [Active]
//
// SLOTS_AVAILABLE Unit: COUNT
//
// Name in real-time metrics report: [Availability]
//
// [Availability]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#availability-real-time
// [Staffed]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#staffed-real-time
// [NPT (Non-Productive Time)]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#non-productive-time-real-time
// [Real-time Metrics Definitions]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html
// [Error]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#error-real-time
// [Scheduled]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#scheduled-real-time
// [Oldest]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#oldest-real-time
// [On contact]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time
// [Active]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#active-real-time
// [ACW]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#aftercallwork-real-time
// [Available]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#available-real-time
// [In queue]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#in-queue-real-time
// [Online]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#online-real-time
//
// This member is required.
CurrentMetrics []types.CurrentMetric
// The filters to apply to returned metrics. You can filter up to the following
// limits:
//
// - Queues: 100
//
// - Routing profiles: 100
//
// - Channels: 3 (VOICE, CHAT, and TASK channels are supported.)
//
// - RoutingStepExpressions: 50
//
// Metric data is retrieved only for the resources associated with the queues or
// routing profiles, and by any channels included in the filter. (You cannot filter
// by both queue AND routing profile.) You can include both resource IDs and
// resource ARNs in the same request.
//
// When using the RoutingStepExpression filter, you need to pass exactly one
// QueueId . The filter is also case sensitive so when using the
// RoutingStepExpression filter, grouping by ROUTING_STEP_EXPRESSION is required.
//
// Currently tagging is only supported on the resources that are passed in the
// filter.
//
// This member is required.
Filters *types.Filters
// The identifier of the Amazon Connect instance. You can [find the instance ID] in the Amazon Resource
// Name (ARN) of the instance.
//
// [find the instance ID]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
//
// This member is required.
InstanceId *string
// The grouping applied to the metrics returned. For example, when grouped by QUEUE
// , the metrics returned apply to each queue rather than aggregated for all
// queues.
//
// - If you group by CHANNEL , you should include a Channels filter. VOICE, CHAT,
// and TASK channels are supported.
//
// - If you group by ROUTING_PROFILE , you must include either a queue or routing
// profile filter. In addition, a routing profile filter is required for metrics
// CONTACTS_SCHEDULED , CONTACTS_IN_QUEUE , and OLDEST_CONTACT_AGE .
//
// - If no Grouping is included in the request, a summary of metrics is returned.
//
// - When using the RoutingStepExpression filter, group by
// ROUTING_STEP_EXPRESSION is required.
Groupings []types.Grouping
// The maximum number of results to return per page.
MaxResults *int32
// The token for the next set of results. Use the value returned in the previous
// response in the next request to retrieve the next set of results.
//
// The token expires after 5 minutes from the time it is created. Subsequent
// requests that use the token must use the same request parameters as the request
// that generated the token.
NextToken *string
// The way to sort the resulting response based on metrics. You can enter one sort
// criteria. By default resources are sorted based on AGENTS_ONLINE , DESCENDING .
// The metric collection is sorted based on the input metrics.
//
// Note the following:
//
// - Sorting on SLOTS_ACTIVE and SLOTS_AVAILABLE is not supported.
SortCriteria []types.CurrentMetricSortCriteria
noSmithyDocumentSerde
}
type GetCurrentMetricDataOutput struct {
// The total count of the result, regardless of the current page size.
ApproximateTotalCount *int64
// The time at which the metrics were retrieved and cached for pagination.
DataSnapshotTime *time.Time
// Information about the real-time metrics.
MetricResults []types.CurrentMetricResult
// If there are additional results, this is the token for the next set of results.
//
// The token expires after 5 minutes from the time it is created. Subsequent
// requests that use the token must use the same request parameters as the request
// that generated the token.
NextToken *string
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationGetCurrentMetricDataMiddlewares(stack *middleware.Stack, options Options) (err error) {
if err := stack.Serialize.Add(&setOperationInputMiddleware{}, middleware.After); err != nil {
return err
}
err = stack.Serialize.Add(&awsRestjson1_serializeOpGetCurrentMetricData{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsRestjson1_deserializeOpGetCurrentMetricData{}, middleware.After)
if err != nil {
return err
}
if err := addProtocolFinalizerMiddlewares(stack, options, "GetCurrentMetricData"); err != nil {
return fmt.Errorf("add protocol finalizers: %v", err)
}
if err = addlegacyEndpointContextSetter(stack, options); err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = addClientRequestID(stack); err != nil {
return err
}
if err = addComputeContentLength(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = addComputePayloadSHA256(stack); err != nil {
return err
}
if err = addRetry(stack, options); err != nil {
return err
}
if err = addRawResponseToMetadata(stack); err != nil {
return err
}
if err = addRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack, options); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addSetLegacyContextSigningOptionsMiddleware(stack); err != nil {
return err
}
if err = addTimeOffsetBuild(stack, c); err != nil {
return err
}
if err = addUserAgentRetryMode(stack, options); err != nil {
return err
}
if err = addOpGetCurrentMetricDataValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opGetCurrentMetricData(options.Region), middleware.Before); err != nil {
return err
}
if err = addRecursionDetection(stack); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
if err = addDisableHTTPSMiddleware(stack, options); err != nil {
return err
}
return nil
}
// GetCurrentMetricDataPaginatorOptions is the paginator options for
// GetCurrentMetricData
type GetCurrentMetricDataPaginatorOptions struct {
// The maximum number of results to return per page.
Limit int32
// Set to true if pagination should stop if the service returns a pagination token
// that matches the most recent token provided to the service.
StopOnDuplicateToken bool
}
// GetCurrentMetricDataPaginator is a paginator for GetCurrentMetricData
type GetCurrentMetricDataPaginator struct {
options GetCurrentMetricDataPaginatorOptions
client GetCurrentMetricDataAPIClient
params *GetCurrentMetricDataInput
nextToken *string
firstPage bool
}
// NewGetCurrentMetricDataPaginator returns a new GetCurrentMetricDataPaginator
func NewGetCurrentMetricDataPaginator(client GetCurrentMetricDataAPIClient, params *GetCurrentMetricDataInput, optFns ...func(*GetCurrentMetricDataPaginatorOptions)) *GetCurrentMetricDataPaginator {
if params == nil {
params = &GetCurrentMetricDataInput{}
}
options := GetCurrentMetricDataPaginatorOptions{}
if params.MaxResults != nil {
options.Limit = *params.MaxResults
}
for _, fn := range optFns {
fn(&options)
}
return &GetCurrentMetricDataPaginator{
options: options,
client: client,
params: params,
firstPage: true,
nextToken: params.NextToken,
}
}
// HasMorePages returns a boolean indicating whether more pages are available
func (p *GetCurrentMetricDataPaginator) HasMorePages() bool {
return p.firstPage || (p.nextToken != nil && len(*p.nextToken) != 0)
}
// NextPage retrieves the next GetCurrentMetricData page.
func (p *GetCurrentMetricDataPaginator) NextPage(ctx context.Context, optFns ...func(*Options)) (*GetCurrentMetricDataOutput, error) {
if !p.HasMorePages() {
return nil, fmt.Errorf("no more pages available")
}
params := *p.params
params.NextToken = p.nextToken
var limit *int32
if p.options.Limit > 0 {
limit = &p.options.Limit
}
params.MaxResults = limit
optFns = append([]func(*Options){
addIsPaginatorUserAgent,
}, optFns...)
result, err := p.client.GetCurrentMetricData(ctx, ¶ms, optFns...)
if err != nil {
return nil, err
}
p.firstPage = false
prevToken := p.nextToken
p.nextToken = result.NextToken
if p.options.StopOnDuplicateToken &&
prevToken != nil &&
p.nextToken != nil &&
*prevToken == *p.nextToken {
p.nextToken = nil
}
return result, nil
}
// GetCurrentMetricDataAPIClient is a client that implements the
// GetCurrentMetricData operation.
type GetCurrentMetricDataAPIClient interface {
GetCurrentMetricData(context.Context, *GetCurrentMetricDataInput, ...func(*Options)) (*GetCurrentMetricDataOutput, error)
}
var _ GetCurrentMetricDataAPIClient = (*Client)(nil)
func newServiceMetadataMiddleware_opGetCurrentMetricData(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
OperationName: "GetCurrentMetricData",
}
}
|