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// Code generated by smithy-go-codegen DO NOT EDIT.
package connect
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/aws-sdk-go-v2/service/connect/types"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
"time"
)
// Gets historical metric data from the specified Amazon Connect instance.
//
// For a description of each historical metric, see [Historical Metrics Definitions] in the Amazon Connect
// Administrator Guide.
//
// We recommend using the [GetMetricDataV2] API. It provides more flexibility, features, and the
// ability to query longer time ranges than GetMetricData . Use it to retrieve
// historical agent and contact metrics for the last 3 months, at varying
// intervals. You can also use it to build custom dashboards to measure historical
// queue and agent performance. For example, you can track the number of incoming
// contacts for the last 7 days, with data split by day, to see how contact volume
// changed per day of the week.
//
// [GetMetricDataV2]: https://docs.aws.amazon.com/connect/latest/APIReference/API_GetMetricDataV2.html
// [Historical Metrics Definitions]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
func (c *Client) GetMetricData(ctx context.Context, params *GetMetricDataInput, optFns ...func(*Options)) (*GetMetricDataOutput, error) {
if params == nil {
params = &GetMetricDataInput{}
}
result, metadata, err := c.invokeOperation(ctx, "GetMetricData", params, optFns, c.addOperationGetMetricDataMiddlewares)
if err != nil {
return nil, err
}
out := result.(*GetMetricDataOutput)
out.ResultMetadata = metadata
return out, nil
}
type GetMetricDataInput struct {
// The timestamp, in UNIX Epoch time format, at which to end the reporting
// interval for the retrieval of historical metrics data. The time must be
// specified using an interval of 5 minutes, such as 11:00, 11:05, 11:10, and must
// be later than the start time timestamp.
//
// The time range between the start and end time must be less than 24 hours.
//
// This member is required.
EndTime *time.Time
// The queues, up to 100, or channels, to use to filter the metrics returned.
// Metric data is retrieved only for the resources associated with the queues or
// channels included in the filter. You can include both queue IDs and queue ARNs
// in the same request. VOICE, CHAT, and TASK channels are supported.
//
// RoutingStepExpression is not a valid filter for GetMetricData and we recommend
// switching to GetMetricDataV2 for more up-to-date features.
//
// To filter by Queues , enter the queue ID/ARN, not the name of the queue.
//
// This member is required.
Filters *types.Filters
// The metrics to retrieve. Specify the name, unit, and statistic for each metric.
// The following historical metrics are available. For a description of each
// metric, see [Historical Metrics Definitions]in the Amazon Connect Administrator Guide.
//
// This API does not support a contacts incoming metric (there's no
// CONTACTS_INCOMING metric missing from the documented list).
//
// ABANDON_TIME Unit: SECONDS
//
// Statistic: AVG
//
// AFTER_CONTACT_WORK_TIME Unit: SECONDS
//
// Statistic: AVG
//
// API_CONTACTS_HANDLED Unit: COUNT
//
// Statistic: SUM
//
// CALLBACK_CONTACTS_HANDLED Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_ABANDONED Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_AGENT_HUNG_UP_FIRST Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_CONSULTED Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_HANDLED Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_HANDLED_INCOMING Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_HANDLED_OUTBOUND Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_HOLD_ABANDONS Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_MISSED Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_QUEUED Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_TRANSFERRED_IN Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_TRANSFERRED_IN_FROM_QUEUE Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_TRANSFERRED_OUT Unit: COUNT
//
// Statistic: SUM
//
// CONTACTS_TRANSFERRED_OUT_FROM_QUEUE Unit: COUNT
//
// Statistic: SUM
//
// HANDLE_TIME Unit: SECONDS
//
// Statistic: AVG
//
// HOLD_TIME Unit: SECONDS
//
// Statistic: AVG
//
// INTERACTION_AND_HOLD_TIME Unit: SECONDS
//
// Statistic: AVG
//
// INTERACTION_TIME Unit: SECONDS
//
// Statistic: AVG
//
// OCCUPANCY Unit: PERCENT
//
// Statistic: AVG
//
// QUEUE_ANSWER_TIME Unit: SECONDS
//
// Statistic: AVG
//
// QUEUED_TIME Unit: SECONDS
//
// Statistic: MAX
//
// SERVICE_LEVEL You can include up to 20 SERVICE_LEVEL metrics in a request.
//
// Unit: PERCENT
//
// Statistic: AVG
//
// Threshold: For ThresholdValue , enter any whole number from 1 to 604800
// (inclusive), in seconds. For Comparison , you must enter LT (for "Less than").
//
// [Historical Metrics Definitions]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
//
// This member is required.
HistoricalMetrics []types.HistoricalMetric
// The identifier of the Amazon Connect instance. You can [find the instance ID] in the Amazon Resource
// Name (ARN) of the instance.
//
// [find the instance ID]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
//
// This member is required.
InstanceId *string
// The timestamp, in UNIX Epoch time format, at which to start the reporting
// interval for the retrieval of historical metrics data. The time must be
// specified using a multiple of 5 minutes, such as 10:05, 10:10, 10:15.
//
// The start time cannot be earlier than 24 hours before the time of the request.
// Historical metrics are available only for 24 hours.
//
// This member is required.
StartTime *time.Time
// The grouping applied to the metrics returned. For example, when results are
// grouped by queue, the metrics returned are grouped by queue. The values returned
// apply to the metrics for each queue rather than aggregated for all queues.
//
// If no grouping is specified, a summary of metrics for all queues is returned.
//
// RoutingStepExpression is not a valid filter for GetMetricData and we recommend
// switching to GetMetricDataV2 for more up-to-date features.
Groupings []types.Grouping
// The maximum number of results to return per page.
MaxResults *int32
// The token for the next set of results. Use the value returned in the previous
// response in the next request to retrieve the next set of results.
NextToken *string
noSmithyDocumentSerde
}
type GetMetricDataOutput struct {
// Information about the historical metrics.
//
// If no grouping is specified, a summary of metric data is returned.
MetricResults []types.HistoricalMetricResult
// If there are additional results, this is the token for the next set of results.
//
// The token expires after 5 minutes from the time it is created. Subsequent
// requests that use the token must use the same request parameters as the request
// that generated the token.
NextToken *string
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationGetMetricDataMiddlewares(stack *middleware.Stack, options Options) (err error) {
if err := stack.Serialize.Add(&setOperationInputMiddleware{}, middleware.After); err != nil {
return err
}
err = stack.Serialize.Add(&awsRestjson1_serializeOpGetMetricData{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsRestjson1_deserializeOpGetMetricData{}, middleware.After)
if err != nil {
return err
}
if err := addProtocolFinalizerMiddlewares(stack, options, "GetMetricData"); err != nil {
return fmt.Errorf("add protocol finalizers: %v", err)
}
if err = addlegacyEndpointContextSetter(stack, options); err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = addClientRequestID(stack); err != nil {
return err
}
if err = addComputeContentLength(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = addComputePayloadSHA256(stack); err != nil {
return err
}
if err = addRetry(stack, options); err != nil {
return err
}
if err = addRawResponseToMetadata(stack); err != nil {
return err
}
if err = addRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack, options); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addSetLegacyContextSigningOptionsMiddleware(stack); err != nil {
return err
}
if err = addTimeOffsetBuild(stack, c); err != nil {
return err
}
if err = addUserAgentRetryMode(stack, options); err != nil {
return err
}
if err = addOpGetMetricDataValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opGetMetricData(options.Region), middleware.Before); err != nil {
return err
}
if err = addRecursionDetection(stack); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
if err = addDisableHTTPSMiddleware(stack, options); err != nil {
return err
}
return nil
}
// GetMetricDataPaginatorOptions is the paginator options for GetMetricData
type GetMetricDataPaginatorOptions struct {
// The maximum number of results to return per page.
Limit int32
// Set to true if pagination should stop if the service returns a pagination token
// that matches the most recent token provided to the service.
StopOnDuplicateToken bool
}
// GetMetricDataPaginator is a paginator for GetMetricData
type GetMetricDataPaginator struct {
options GetMetricDataPaginatorOptions
client GetMetricDataAPIClient
params *GetMetricDataInput
nextToken *string
firstPage bool
}
// NewGetMetricDataPaginator returns a new GetMetricDataPaginator
func NewGetMetricDataPaginator(client GetMetricDataAPIClient, params *GetMetricDataInput, optFns ...func(*GetMetricDataPaginatorOptions)) *GetMetricDataPaginator {
if params == nil {
params = &GetMetricDataInput{}
}
options := GetMetricDataPaginatorOptions{}
if params.MaxResults != nil {
options.Limit = *params.MaxResults
}
for _, fn := range optFns {
fn(&options)
}
return &GetMetricDataPaginator{
options: options,
client: client,
params: params,
firstPage: true,
nextToken: params.NextToken,
}
}
// HasMorePages returns a boolean indicating whether more pages are available
func (p *GetMetricDataPaginator) HasMorePages() bool {
return p.firstPage || (p.nextToken != nil && len(*p.nextToken) != 0)
}
// NextPage retrieves the next GetMetricData page.
func (p *GetMetricDataPaginator) NextPage(ctx context.Context, optFns ...func(*Options)) (*GetMetricDataOutput, error) {
if !p.HasMorePages() {
return nil, fmt.Errorf("no more pages available")
}
params := *p.params
params.NextToken = p.nextToken
var limit *int32
if p.options.Limit > 0 {
limit = &p.options.Limit
}
params.MaxResults = limit
optFns = append([]func(*Options){
addIsPaginatorUserAgent,
}, optFns...)
result, err := p.client.GetMetricData(ctx, ¶ms, optFns...)
if err != nil {
return nil, err
}
p.firstPage = false
prevToken := p.nextToken
p.nextToken = result.NextToken
if p.options.StopOnDuplicateToken &&
prevToken != nil &&
p.nextToken != nil &&
*prevToken == *p.nextToken {
p.nextToken = nil
}
return result, nil
}
// GetMetricDataAPIClient is a client that implements the GetMetricData operation.
type GetMetricDataAPIClient interface {
GetMetricData(context.Context, *GetMetricDataInput, ...func(*Options)) (*GetMetricDataOutput, error)
}
var _ GetMetricDataAPIClient = (*Client)(nil)
func newServiceMetadataMiddleware_opGetMetricData(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
OperationName: "GetMetricData",
}
}
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