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// Code generated by smithy-go-codegen DO NOT EDIT.
package support
import (
"context"
"fmt"
awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware"
"github.com/aws/smithy-go/middleware"
smithyhttp "github.com/aws/smithy-go/transport/http"
)
// Creates a case in the Amazon Web Services Support Center. This operation is
// similar to how you create a case in the Amazon Web Services Support Center [Create Case]page.
//
// The Amazon Web Services Support API doesn't support requesting service limit
// increases. You can submit a service limit increase in the following ways:
//
// - Submit a request from the Amazon Web Services Support Center [Create Case]page.
//
// - Use the Service Quotas [RequestServiceQuotaIncrease]operation.
//
// A successful CreateCase request returns an Amazon Web Services Support case
// number. You can use the DescribeCasesoperation and specify the case number to get existing
// Amazon Web Services Support cases. After you create a case, use the AddCommunicationToCaseoperation
// to add additional communication or attachments to an existing case.
//
// The caseId is separate from the displayId that appears in the [Amazon Web Services Support Center]. Use the DescribeCases
// operation to get the displayId .
//
// - You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to
// use the Amazon Web Services Support API.
//
// - If you call the Amazon Web Services Support API from an account that
// doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the
// SubscriptionRequiredException error message appears. For information about
// changing your support plan, see [Amazon Web Services Support].
//
// [Amazon Web Services Support]: http://aws.amazon.com/premiumsupport/
// [Create Case]: https://console.aws.amazon.com/support/home#/case/create
// [RequestServiceQuotaIncrease]: https://docs.aws.amazon.com/servicequotas/2019-06-24/apireference/API_RequestServiceQuotaIncrease.html
// [Amazon Web Services Support Center]: https://console.aws.amazon.com/support
func (c *Client) CreateCase(ctx context.Context, params *CreateCaseInput, optFns ...func(*Options)) (*CreateCaseOutput, error) {
if params == nil {
params = &CreateCaseInput{}
}
result, metadata, err := c.invokeOperation(ctx, "CreateCase", params, optFns, c.addOperationCreateCaseMiddlewares)
if err != nil {
return nil, err
}
out := result.(*CreateCaseOutput)
out.ResultMetadata = metadata
return out, nil
}
type CreateCaseInput struct {
// The communication body text that describes the issue. This text appears in the
// Description field on the Amazon Web Services Support Center [Create Case]page.
//
// [Create Case]: https://console.aws.amazon.com/support/home#/case/create
//
// This member is required.
CommunicationBody *string
// The title of the support case. The title appears in the Subject field on the
// Amazon Web Services Support Center [Create Case]page.
//
// [Create Case]: https://console.aws.amazon.com/support/home#/case/create
//
// This member is required.
Subject *string
// The ID of a set of one or more attachments for the case. Create the set by
// using the AddAttachmentsToSetoperation.
AttachmentSetId *string
// The category of problem for the support case. You also use the DescribeServices operation to
// get the category code for a service. Each Amazon Web Services service defines
// its own set of category codes.
CategoryCode *string
// A list of email addresses that Amazon Web Services Support copies on case
// correspondence. Amazon Web Services Support identifies the account that creates
// the case when you specify your Amazon Web Services credentials in an HTTP POST
// method or use the [Amazon Web Services SDKs].
//
// [Amazon Web Services SDKs]: http://aws.amazon.com/tools/
CcEmailAddresses []string
// The type of issue for the case. You can specify customer-service or technical .
// If you don't specify a value, the default is technical .
IssueType *string
// The language in which Amazon Web Services Support handles the case. Amazon Web
// Services Support currently supports Chinese (“zh”), English ("en"), Japanese
// ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language
// parameter if you want support in that language.
Language *string
// The code for the Amazon Web Services service. You can use the DescribeServices operation to get
// the possible serviceCode values.
ServiceCode *string
// A value that indicates the urgency of the case. This value determines the
// response time according to your service level agreement with Amazon Web Services
// Support. You can use the DescribeSeverityLevelsoperation to get the possible values for severityCode .
//
// For more information, see SeverityLevel and [Choosing a Severity] in the Amazon Web Services Support User Guide.
//
// The availability of severity levels depends on the support plan for the Amazon
// Web Services account.
//
// [Choosing a Severity]: https://docs.aws.amazon.com/awssupport/latest/user/getting-started.html#choosing-severity
SeverityCode *string
noSmithyDocumentSerde
}
// The support case ID returned by a successful completion of the CreateCase operation.
type CreateCaseOutput struct {
// The support case ID requested or returned in the call. The case ID is an
// alphanumeric string in the following format:
// case-12345678910-2013-c4c1d2bf33c5cf47
CaseId *string
// Metadata pertaining to the operation's result.
ResultMetadata middleware.Metadata
noSmithyDocumentSerde
}
func (c *Client) addOperationCreateCaseMiddlewares(stack *middleware.Stack, options Options) (err error) {
if err := stack.Serialize.Add(&setOperationInputMiddleware{}, middleware.After); err != nil {
return err
}
err = stack.Serialize.Add(&awsAwsjson11_serializeOpCreateCase{}, middleware.After)
if err != nil {
return err
}
err = stack.Deserialize.Add(&awsAwsjson11_deserializeOpCreateCase{}, middleware.After)
if err != nil {
return err
}
if err := addProtocolFinalizerMiddlewares(stack, options, "CreateCase"); err != nil {
return fmt.Errorf("add protocol finalizers: %v", err)
}
if err = addlegacyEndpointContextSetter(stack, options); err != nil {
return err
}
if err = addSetLoggerMiddleware(stack, options); err != nil {
return err
}
if err = addClientRequestID(stack); err != nil {
return err
}
if err = addComputeContentLength(stack); err != nil {
return err
}
if err = addResolveEndpointMiddleware(stack, options); err != nil {
return err
}
if err = addComputePayloadSHA256(stack); err != nil {
return err
}
if err = addRetry(stack, options); err != nil {
return err
}
if err = addRawResponseToMetadata(stack); err != nil {
return err
}
if err = addRecordResponseTiming(stack); err != nil {
return err
}
if err = addClientUserAgent(stack, options); err != nil {
return err
}
if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil {
return err
}
if err = addSetLegacyContextSigningOptionsMiddleware(stack); err != nil {
return err
}
if err = addTimeOffsetBuild(stack, c); err != nil {
return err
}
if err = addUserAgentRetryMode(stack, options); err != nil {
return err
}
if err = addOpCreateCaseValidationMiddleware(stack); err != nil {
return err
}
if err = stack.Initialize.Add(newServiceMetadataMiddleware_opCreateCase(options.Region), middleware.Before); err != nil {
return err
}
if err = addRecursionDetection(stack); err != nil {
return err
}
if err = addRequestIDRetrieverMiddleware(stack); err != nil {
return err
}
if err = addResponseErrorMiddleware(stack); err != nil {
return err
}
if err = addRequestResponseLogging(stack, options); err != nil {
return err
}
if err = addDisableHTTPSMiddleware(stack, options); err != nil {
return err
}
return nil
}
func newServiceMetadataMiddleware_opCreateCase(region string) *awsmiddleware.RegisterServiceMetadata {
return &awsmiddleware.RegisterServiceMetadata{
Region: region,
ServiceID: ServiceID,
OperationName: "CreateCase",
}
}
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