File: getting-help.html

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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

<html>
  <head>
    <meta name="generator" content=
    "HTML Tidy for Linux/x86 (vers 1st February 2002), see www.w3.org">

    <title>Getting Help</title>
  </head>

  <body bgcolor="#ffffff">
    <h2>Getting Help</h2>

    <h3>Help!</h3>

    <p>So you have downloaded JSwat and hoped it would solve your
    debugging needs, but alas, something is not working as you
    expected. Well, do not fret. Read this useful list of tips on how
    to get help, as well as how to help yourself.</p>

    <ol>
      <li>First, did you read the documentation? If you have not read
      every page of the <a href="index.html">documentation</a>, you may
      very well have missed something. Please read all of the
      documentation before continuing. There is not that much so it
      should not take long.</li>

      <li>Second, did you check the FAQ (Frequently Asked Questions)?
      If not, what are you waiting for, go over there and <a href= 
      "http://www.bluemarsh.com/java/jswat/docs/faq.html">read
      them</a>.</li>

      <li>Use the <code>help</code> command. All of the JSwat commands
      have a built-in help function. If you have a question about a
      JSwat command, this is a good start.</li>

      <li>
        Ask for help. There are two avenues for asking questions about
        JSwat. The first is to email the author: nfiedler at
        bluemarsh.com. The second is to send the question to the
        jswat-user mailing list. If you choose either of these options,
        you will get a quicker resolution to your problem if you
        provide the following information along with your question: 

        <ul>
          <li>Operating System (e.g. Windows, Linux, Solaris)</li>

          <li>JDK version (e.g. 1.2.2, 1.3.1, or 1.4.0)</li>

          <li>JDK brand (e.g. Sun, IBM, Blackdown)</li>

          <li>JSwat version (hopefully the latest)</li>

          <li>Your classpath and sourcepath settings.</li>

          <li>What you are trying to do from a high level point of
          view.</li>

          <li>The steps you took to achieve that.</li>

          <li>Any pertinent error messages.</li>
        </ul>
      </li>
    </ol>
  </body>
</html>