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=head1 SUPPORT
=over 3
=item MAIL LIST
For comments, questions, bug-reports, announcements, etc., send mail
to I<modperl@apache.org>.
To subscribe to this list (which you must do to send mail to the
list), send a mail message to I<majordomo@apache.org> with the body:
subscribe modperl
Please note that mails on the mailinglist go out with a reply-to
header, so you have to be subscribed to get the answers.
We also have a mailinglist just for announcements. Subscribe my
sending a message to I<majordomo@apache.org> with the body:
subscribe modperl-announce
(Thanks to Brian Behlendorf)
(Thanks also to Mark A. Imbriaco who maintained the original list for 2 years)
=item MAIL LIST ARCHIVES
There are several modperl list archives, choose your favorite:
Thanks to Ken Williams:
http://forum.swarthmore.edu/epigone/modperl
Thanks to James Cooper:
http://outside.organic.com/mail-archives/modperl/
Thanks to Hank Leininger:
http://www.progressive-comp.com/Lists/?l=apache-modperl&r=1#apache-modperl
Thanks to FindMail:
http://www.findmail.com/listsaver/modperl/
=back
=head1 REPORTING PROBLEMS
=over 3
=item HOMEWORK
Make sure you've done your homework before reporting a problem.
Check the mail archive, read cgi_to_mod_perl.pod, the FAQ and other
pod documents in the distribution.
=item HOW
When debugging, always start httpd with the C<-X> switch so only one
process is started.
Always check the error_log.
=item WHERE
Please send mail to modperl@apache.org
=item WHAT
Always include this information:
Output of C<perl -v; perl -V>
Version of mod_perl
Version of apache
Server configuration details
relevant sections of t/logs/mod_perl_error_log or logs/error_log
If 'make test' fails, the output of 'make test TEST_VERBOSE=1'
Depending on the nature of your problem, you may also be asked:
-Does 'make test' pass 100%?
-Does your script still work under CGI?
-Do you have a *small* test script that illustrates the problem?
-Can you get a backtrace (if httpd is dumping core)?
=item CORE DUMPS
If you get a core dump, please send a backtrace if possible.
Before you try, build mod_perl with perl Makefile.PL PERL_DEBUG=1
which will:
-add `-g' to EXTRA_CFLAGS
-turn on PERL_TRACE
-set PERL_DESTRUCT_LEVEL=2 (additional checks during Perl cleanup)
-link against libperld if it exists
Here's how to get a backtrace:
% cd mod_perl-x.xx
% touch /tmp/mod_perl_srm.conf
% gdb ../apache_x.xx/src/httpd
(gdb) run -X -f `pwd`/t/conf/httpd.conf -d `pwd`/t
[now make request that causes core dump]
(gdb) bt
You can also attach to an already running process like so:
% gdb httpd <process id number>
This attach approach is helpful when debugging a "spinning" process.
You can also get a Perl stacktrace of a "spinning" process by install a
C<$SIG{USR1}> handler in your code, like so:
$SIG{USR1} = \&Carp::confess
While the process is spinning, send it a I<USR1> signal:
% kill -USR1 <process id number>
Sometimes gdb can make heads or tails of the core file, try this:
% gdb -core core
If the dump is happening in libperl a -DDEBUGGING enabled libperl
would help show us what's really happening.
Go to your Perl source tree:
% rm *.[oa]
% make LIBPERL=libperld.a
% cp libperld.a $Config{archlibexp}/CORE
$Config{archlibexp} is:
% perl -V:archlibexp
Rebuild httpd/mod_perl with PERL_DEBUG=1, let's see a new backtrace.
=back
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