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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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<meta name="author" value="Conor MacNeill">
<meta name="email" value="">
<meta name="author" value="Chuck Murcko">
<meta name="email" value="chuck@topsail.org">
<title>Jakarta BSF - Having Problems?</title>
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<body bgcolor="#ffffff" text="#000000" link="#525D76">
<table border="0" width="100%" cellspacing="0">
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<a href="http://jakarta.apache.org"><img src="images/jakarta-logo.gif" border="0"/></a>
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<td align="right">
<a href="http://jakarta.apache.org/bsf/"><img src="./images/bsf_logo.jpg" alt="Jakarta BSF" border="0"/></a>
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<p><strong>BSF Essentials</strong></p>
<ul>
<li> <a href="./index.html">Front Page</a>
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<li> <a href="./bsfnews.html">News</a>
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<li> <a href="./manual.html">Documentation</a>
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<li> <a href="./faq.html">BSF FAQ</a>
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<li> <a href="./problems.html">Having Problems?</a>
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<p><strong>Download</strong></p>
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<li> <a href="http://jakarta.apache.org/site/binindex.html">Binaries</a>
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<li> <a href="http://jakarta.apache.org/site/sourceindex.html">Source Code</a>
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<p><strong>Jakarta</strong></p>
<ul>
<li> <a href="http://jakarta.apache.org/site/news.html">News & Status</a>
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<li> <a href="http://jakarta.apache.org/site/mission.html">Mission</a>
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<li> <a href="http://jakarta.apache.org/site/faqs.html">FAQs</a>
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<p><strong>Get Involved</strong></p>
<ul>
<li> <a href="http://jakarta.apache.org/site/getinvolved.html">Overview</a>
</li>
<li> <a href="http://jakarta.apache.org/site/cvsindex.html">CVS Repositories</a>
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<li> <a href="http://issues.apache.org/bugzilla/enter_bug.cgi?product=BSF">Bug Database</a>
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<li> <a href="http://issues.apache.org/bugzilla/enter_bug.cgi?product=BSF&bug_severity=Enhancement">Enhancement Requests</a>
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<li> <a href="http://issues.apache.org/bugzilla/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&email1=&emailtype1=substring&emailassigned_to1=1&email2=&emailtype2=substring&emailreporter2=1&bugidtype=include&bug_id=&changedin=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&product=BSF&short_desc=%5BPATCH%5D&short_desc_type=allwordssubstr&long_desc=&long_desc_type=allwordssubstr&bug_file_loc=&bug_file_loc_type=allwordssubstr&keywords=&keywords_type=anywords&field0-0-0=noop&type0-0-0=noop&value0-0-0=&cmdtype=doit&order=Reuse+same+sort+as+last+time">Patch Queue</a>
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<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#525D76">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Having Problems?"><strong>Having Problems?</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
This page details some steps you can take to try and resolve
any problems you may be having with BSF. If you find you can't
resolve the problem, then this page will help you collect some of
the relevant information to provide in a bug report. This information
will help the BSF developers understand and resolve the problem.
Of course, not all the steps here will make sense for every problem
you may encounter - these are just some suggestions to point
you in the right direction.
</p>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Read the Manual"><strong>Read the Manual</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
The first step to take when you have a problem with BSF is to read
the <a href="manual.html">manual</a> entry for the task or
concept that is giving you trouble. In particular, check the
meaning of a task's attributes and nested elements. Perhaps an
attribute is available that would provide the behavior you require.
If you have problems with the manual itself, you can submit a
documentation bug report (see below) to help us improve the BSF
documentation.
</p>
</blockquote>
</td></tr>
</table>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Examine Trace Output"><strong>Examine Trace Output</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
If you're still having a problem, the next step is to try and
gather additional information about what BSF is doing.
</p>
<p>
The trace output from a BSF run is helpful in determining
causes of failure, and is useful in bug reports.
</p>
</blockquote>
</td></tr>
</table>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Has It Been Fixed?"><strong>Has It Been Fixed?</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
After examining the debug output, if you still believe that the
problem you are having is caused by BSF, chances are that someone
else may have already encountered this problem, and perhaps it has
been fixed. The next step, therefore, may be to try a nightly build
of BSF to see if the problem has been fixed. Nightly builds for BSF
are available from the
<a href="http://www.apache.org/dist/jakarta/jakarta-bsf/nightly/">
Jakarta web site</a>. While BSF nightly builds are typically quite
stable and are used by
<a href="http://www.apache.org/dist/jakarta/gump/latest/">Gump</a>
to build many other Jakarta projects, these builds should
nonetheless be treated as experimental. Note that nightly builds
do not build many of the optional tasks the come with BSF.
A snapshot of these optional tasks is occasionally uploaded to
the nightly download
<a href="http://www.apache.org/dist/jakarta/jakarta-bsf/nightly/optional/">
area</a>. However, even this snapshot does not contain every
optional task.
</p>
</blockquote>
</td></tr>
</table>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Has It Been Reported?"><strong>Has It Been Reported?</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
If the current nightly build doesn't resolve your problem, it is
possible that someone else has reported the issue. It is time to
look at the <a href="http://issues.apache.org/bugzilla/">
Apache Bug Database</a>. This system is easy to use, and it will
let you search the <a href="http://issues.apache.org/bugzilla/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&email1=&emailtype1=substring&emailassigned_to1=1&email2=&emailtype2=substring&emailreporter2=1&bugidtype=include&bug_id=&changedin=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&product=BSF&short_desc=&short_desc_type=substring&long_desc=&long_desc_type=substring&bug_file_loc=&bug_file_loc_type=substring&keywords=&keywords_type=anywords&field0-0-0=noop&type0-0-0=noop&value0-0-0=&order=bugs.bug_id">
currently open</a> and resolved bugs to see if your problem has
already been reported. If your problem has been reported, you can
see whether any of the developers have commented, suggesting
workarounds, or the reason for the bug, etc. Or you may have
information to add (see about creating and modifying bug reports
below), in which case, go right ahead and add the information.
If you don't have any additional information, you may just want
to vote for this bug, and perhaps
add yourself to the <code>CC</code> list to follow the progress
of this bug.
</p>
</blockquote>
</td></tr>
</table>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Filing a Bug Report"><strong>Filing a Bug Report</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
By this time, you may have decided that there is an unreported
bug in BSF. You have a few choices at this point. You can send
an email to the <nobr><code>bsf-user</code></nobr> mailing list
to see if
others have encountered your issue and find out how they may
have worked around it. If after some discussion, you feel it
is time to create
a bug report, this is a simple operation in the bug database.
Please try to provide as much information as possible in order
to assist the developers in resolving the bug. Please try to enter
correct values for the various inputs when creating the bug, such
as which version of BSF you are running, and on which platform,
etc. Once the bug is created, you can also add attachments to
the bug report.
</p>
<p>
What information should you include in your bug report? The
easiest bugs to fix are those that are most easily reproducible,
so it is really helpful if you can produce a small test case that
exhibits the problem. In this case, you would attach the build file
and any other files necessary to reproduce the problem, probably
packed together in an archive. If you can't produce a test case,
you should try to include a snippet from your build file and the
relevant sections from the verbose or debug output from BSF. Try
to include the header information where BSF states the version,
the OS and VM information, etc. As debug output is likely to be
very large, it's best to remove any output that is not
relevant. Once the bug is entered into the bug database, you
will be kept informed by email about progress on the bug. If
you receive email asking for further information, please try to
respond, as it will aid in the resolution of your bug.
</p>
</blockquote>
</td></tr>
</table>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Asking for an Enhancement"><strong>Asking for an Enhancement</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
Sometimes, you may find that BSF just doesn't do what you need it
to. It isn't a bug, as such, since BSF is working the way it is
supposed to work. Perhaps it is some additional functionality for
a task that hasn't been thought of yet, or maybe a completely new
task. For these situations, you will
want to raise an <i>enhancement request</i>. Enhancement requests
are managed using the same Apache Bug Database described above.
These are just a different type of bug report. If you look in the
bug database, you will see that one of the severity settings for
a bug is "Enhancement". Just fill the bug report in,
set the severity of the bug to "Enhancement", and
state in the description how you would like to have BSF enhanced.
Again, you should first check whether there are any existing
enhancment requests that cover your needs. If so, just add your
vote to these.
</p>
</blockquote>
</td></tr>
</table>
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<tr><td bgcolor="#828DA6">
<font color="#ffffff" face="arial,helvetica,sanserif">
<a name="Fixing the Bug"><strong>Fixing the Bug</strong></a>
</font>
</td></tr>
<tr><td>
<blockquote>
<p>
If you aren't satisfied with just filing a bug report, you can
try to find the cause of the problem and provide a fix yourself.
The best way to do that is by working with the latest code from CVS.
Alternatively, you can work with the source code available from the
<a href="http://jakarta.apache.org/builds/jakarta-bsf/release/v2.3/src/">
source distributions</a>. If you
are going to tackle the problem at this level, you may want to
discuss some details first on the <nobr><code>bsf-dev</code></nobr>
mailing list. Once you have a fix for the problem, you may submit
the fix as a <i>patch</i> to either the
<nobr><code>bsf-dev</code></nobr> mailing
list, or enter the bug database as described above and attach the
patch to the bug report. Using the bug database has the advantage
of being able to track the progress of your patch.
</p>
<p>
If you have a patch to submit and are sending it to the
<nobr><code>bsf-dev</code></nobr> mailing list,
prefix "[PATCH]"
to your message subject. Please include any relevant bug numbers.
Patch files should be created with the <nobr><code>-u</code></nobr>
option of the
<code>diff</code> or <code>cvs diff</code> command. For
example:<br /><br />
<font face="verdana" size="-1">
diff -u Javac.java.orig Javac.java > javac.diffs<br /><br />
</font>
or, if you have source from CVS:<br /><br />
<font face="verdana" size="-1">
cvs diff -u Javac.java > javac.diffs<br /><br />
</font>
Note: You should give your patch files meaningful names.
This makes it easier for developers who need to apply a number
of different patch files.
</p>
</blockquote>
</td></tr>
</table>
</blockquote>
</td></tr>
</table>
</td>
</tr>
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<hr noshade="" size="1"/>
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<div align="center"><font color="#525D76" size="-1"><em>
Copyright © 2002, Apache Software Foundation
</em></font></div>
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