File: issue-tracking.xml

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<?xml version="1.0"?>
<!--
Licensed to the Apache Software Foundation (ASF) under one or more
contributor license agreements.  See the NOTICE file distributed with
this work for additional information regarding copyright ownership.
The ASF licenses this file to You under the Apache License, Version 2.0
(the "License"); you may not use this file except in compliance with
the License.  You may obtain a copy of the License at

     http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.
-->
<document>
 <properties>
  <title>Issue tracking</title>
  <author email="commons-dev@jakarta.apache.org">Commons Documentation Team
  </author>
 </properties>
<body>
<!-- ================================================== -->
<section name="Issue tracking">
<p>
  Commons DBCP uses <a href="http://issues.apache.org/jira/">ASF JIRA</a> for
  tracking issues.
  See the <a href="http://issues.apache.org/jira/browse/DBCP">DBCP JIRA project page</a>.
</p>
<p>
  To open issues or add comments to existing issues in JIRA, you will need to 
  <a href="http://issues.apache.org/jira/secure/Signup!default.jspa">create an
  account</a> if you don't already have one. 
  (if you have previously created/updated Commons issues using Bugzilla an account
  will have been automatically created and you can use the 
  <a href="http://issues.apache.org/jira/secure/ForgotPassword!default.jspa">Forgot Password</a>
  page to get a new password).
</p>
<p>
  If you would like to report a bug, or raise an enhancement request with
  Commons DBCP please do the following:
  <ol>
  <li>
  <a href="http://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&amp;pid=12310469&amp;sorter/field=issuekey&amp;sorter/order=DESC&amp;status=1&amp;status=4">
  Search existing open bugs</a>.
  If you find your issue listed then please add a comment with your details.</li>
  <li>
  <a href="http://mail-archives.apache.org/mod_mbox/jakarta-commons-dev/">
  Search the mailing list archive</a>.
  You may find your issue or idea has already been discussed.</li>
  <li>Decide if your issue is a bug or an enhancement.</li>
  <li>Submit either a <a href="http://issues.apache.org/jira/secure/CreateIssueDetails!init.jspa?pid=12310469&amp;issuetype=1&amp;priority=4&amp;assignee=-1">bug report</a>
  or <a href="http://issues.apache.org/jira/secure/CreateIssueDetails!init.jspa?pid=12310469&amp;issuetype=4&amp;priority=4&amp;assignee=-1">enhancement request</a>.
  </li>
  </ol>
</p>
<p>
  Please also remember these points:
  <ul>
  <li>the more information you provide, the better we can help you</li>
  <li>test cases are vital, particularly for any proposed enhancements</li>
  <li>the developers of Commons DBCP are all unpaid volunteers</li>
  </ul>
</p>
<p>
  You may also find these links useful:
  <ul>
  <li>
  <a href="http://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&amp;pid=12310469&amp;sorter/field=issuekey&amp;sorter/order=DESC&amp;status=1&amp;status=4">
  All Open DBCP bugs</a></li>
  <li>
  <a href="http://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&amp;pid=12310469&amp;sorter/field=issuekey&amp;sorter/order=DESC&amp;status=5&amp;status=6">
  All Resolved DBCP bugs</a></li>
  <li>
  <a href="http://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&amp;pid=12310469&amp;sorter/field=issuekey&amp;sorter/order=DESC">
  All DBCP bugs</a></li>
  </ul>
</p>
</section>
<!-- ================================================== -->
</body>
</document>