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# Part of Odoo. See LICENSE file for full copyright and licensing details.
from markupsafe import Markup
from odoo import models, _
from odoo.tools import html2plaintext
class DiscussChannel(models.Model):
_inherit = 'discuss.channel'
def execute_command_lead(self, **kwargs):
key = kwargs['body']
lead_command = "/lead"
if key.strip() == lead_command:
msg = _(
"Create a new lead: "
"%(pre_start)s%(lead_command)s %(i_start)slead title%(i_end)s%(pre_end)s",
lead_command=lead_command,
pre_start=Markup("<pre>"),
pre_end=Markup("</pre>"),
i_start=Markup("<i>"),
i_end=Markup("</i>"),
)
else:
lead = self._convert_visitor_to_lead(self.env.user.partner_id, key)
msg = _("Created a new lead: %s", lead._get_html_link())
self.env.user._bus_send_transient_message(self, msg)
def _convert_visitor_to_lead(self, partner, key):
""" Create a lead from channel /lead command
:param partner: internal user partner (operator) that created the lead;
:param key: operator input in chat ('/lead Lead about Product')
"""
# if public user is part of the chat: consider lead to be linked to an
# anonymous user whatever the participants. Otherwise keep only share
# partners (no user or portal user) to link to the lead.
customers = self.env['res.partner']
for customer in self.with_context(active_test=False).channel_partner_ids.filtered(lambda p: p != partner and p.partner_share):
if customer.is_public:
customers = self.env['res.partner']
break
else:
customers |= customer
utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False)
return self.env['crm.lead'].create({
'name': html2plaintext(key[5:]),
'partner_id': customers[0].id if customers else False,
'user_id': False,
'team_id': False,
'description': self._get_channel_history(),
'referred': partner.name,
'source_id': utm_source and utm_source.id,
})
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