1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
|
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import api, fields, models
from odoo.addons.mail.tools.discuss import Store
class MailMessage(models.Model):
_inherit = 'mail.message'
parent_author_name = fields.Char(compute="_compute_parent_author_name")
parent_body = fields.Html(compute="_compute_parent_body")
@api.depends('parent_id')
def _compute_parent_author_name(self):
for message in self:
author = message.parent_id.author_id or message.parent_id.author_guest_id
message.parent_author_name = author.name if author else False
@api.depends('parent_id.body')
def _compute_parent_body(self):
for message in self:
message.parent_body = message.parent_id.body if message.parent_id else False
def _to_store(self, store: Store, **kwargs):
"""If we are currently running a chatbot.script, we include the information about
the chatbot.message related to this mail.message.
This allows the frontend display to include the additional features
(e.g: Show additional buttons with the available answers for this step)."""
super()._to_store(store, **kwargs)
channel_messages = self.filtered(lambda message: message.model == "discuss.channel")
channel_by_message = channel_messages._record_by_message()
for message in channel_messages.filtered(
lambda message: channel_by_message[message].channel_type == "livechat"
):
channel = channel_by_message[message]
# sudo: chatbot.script.step - checking whether the current message is from chatbot
chatbot = channel.chatbot_current_step_id.sudo().chatbot_script_id.operator_partner_id
if (channel.chatbot_current_step_id and message.author_id == chatbot):
chatbot_message = (
self.env["chatbot.message"]
.sudo()
.search([("mail_message_id", "=", message.id)], limit=1)
)
if step := chatbot_message.script_step_id:
step_data = {
"id": (step.id, channel.id),
"message": Store.one(message, only_id=True),
"scriptStep": Store.one(step, only_id=True),
"operatorFound": step.step_type == "forward_operator"
and len(channel.channel_member_ids) > 2,
}
if answer := chatbot_message.user_script_answer_id:
step_data["selectedAnswer"] = Store.one(answer, only_id=True)
store.add("ChatbotStep", step_data)
store.add(
message,
{"chatbotStep": {"scriptStep": step.id, "message": message.id}},
)
def _author_to_store(self, store: Store):
messages_w_author_channel = self.filtered(
lambda message: message.author_id
and message.model == "discuss.channel"
and message.res_id
)
channel_by_message = messages_w_author_channel._record_by_message()
messages_w_author_livechat = messages_w_author_channel.filtered(
lambda message: channel_by_message[message].channel_type == "livechat"
)
super(MailMessage, self - messages_w_author_livechat)._author_to_store(store)
for message in messages_w_author_livechat:
store.add(
message,
{
"author": Store.one(
message.author_id,
fields=["is_company", "user_livechat_username", "user", "write_date"],
),
},
)
|
