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# Part of Odoo. See LICENSE file for full copyright and licensing details.
from datetime import timedelta
from freezegun import freeze_time
from unittest.mock import patch, PropertyMock
from odoo import fields
from odoo.addons.im_livechat.tests.common import TestImLivechatCommon
from odoo.addons.mail.tests.common import MailCommon
from odoo.tests import new_test_user, tagged
@tagged("post_install", "-at_install")
class TestGetDiscussChannel(TestImLivechatCommon, MailCommon):
def test_get_discuss_channel(self):
"""For a livechat with 5 available operators, we open 5 channels 5 times (25 channels total).
For every 5 channels opening, we check that all operators were assigned.
"""
for i in range(5):
discuss_channels = self._open_livechat_discuss_channel()
channel_operator_ids = [channel_info['operator']['id'] for channel_info in discuss_channels]
self.assertTrue(all(partner_id in channel_operator_ids for partner_id in self.operators.mapped('partner_id').ids))
def test_channel_get_livechat_visitor_info(self):
self.maxDiff = None
belgium = self.env.ref('base.be')
test_user = self.env['res.users'].create({'name': 'Roger', 'login': 'roger', 'password': self.password, 'country_id': belgium.id})
# ensure visitor info are correct with anonymous
operator = self.operators[0]
with patch('odoo.http.GeoIP.country_code', new_callable=PropertyMock(return_value=belgium.code)):
data = self.make_jsonrpc_request(
'/im_livechat/get_session',
{
'anonymous_name': 'Visitor 22',
'previous_operator_id': operator.partner_id.id,
'channel_id': self.livechat_channel.id,
'country_id': belgium.id,
},
)
channel_info = data["discuss.channel"][0]
self.assertEqual(channel_info['anonymous_name'], "Visitor 22")
self.assertEqual(channel_info['anonymous_country'], {'code': 'BE', 'id': belgium.id, 'name': 'Belgium'})
# ensure persona info are hidden (in particular email and real name when livechat username is present)
channel = self.env["discuss.channel"].browse(channel_info["id"])
guest = channel.channel_member_ids.guest_id[0]
self.assertEqual(
data["mail.guest"],
[
{
"id": guest.id,
"im_status": "offline",
"name": "Visitor",
"write_date": fields.Datetime.to_string(guest.write_date),
},
],
)
self.assertEqual(
data["res.partner"],
self._filter_partners_fields(
{
"active": True,
"country": False,
"id": operator.partner_id.id,
"is_public": False,
"user_livechat_username": "Michel Operator",
"write_date": fields.Datetime.to_string(operator.write_date),
},
{
"active": False,
"id": self.user_root.partner_id.id,
"im_status": "bot",
"isInternalUser": True,
"is_company": False,
"name": "OdooBot",
"out_of_office_date_end": False,
"userId": self.user_root.id,
"write_date": fields.Datetime.to_string(self.user_root.partner_id.write_date),
},
),
)
# ensure visitor info are correct with real user
self.authenticate(test_user.login, self.password)
data = self.make_jsonrpc_request('/im_livechat/get_session', {
'anonymous_name': 'whatever',
'previous_operator_id': operator.partner_id.id,
'user_id': test_user.id,
'channel_id': self.livechat_channel.id,
})
channel_info = data["discuss.channel"][0]
self.assertFalse(channel_info['anonymous_name'])
self.assertEqual(channel_info['anonymous_country'], {'code': 'BE', 'id': belgium.id, 'name': 'Belgium'})
operator_member_domain = [
('channel_id', '=', channel_info['id']),
('partner_id', '=', operator.partner_id.id),
]
operator_member = self.env['discuss.channel.member'].search(operator_member_domain)
visitor_member_domain = [
('channel_id', '=', channel_info['id']),
('partner_id', '=', test_user.partner_id.id),
]
visitor_member = self.env['discuss.channel.member'].search(visitor_member_domain)
self.assertEqual(
data["res.partner"],
self._filter_partners_fields(
{
"active": True,
"country": {
"code": "BE",
"id": belgium.id,
"name": "Belgium",
},
"id": test_user.partner_id.id,
"isAdmin": False,
"isInternalUser": True,
"is_public": False,
"name": "Roger",
"notification_preference": "email",
"userId": test_user.id,
"user_livechat_username": False,
"write_date": fields.Datetime.to_string(test_user.write_date),
},
{
"active": True,
"country": False,
"id": operator.partner_id.id,
"is_public": False,
"user_livechat_username": "Michel Operator",
"write_date": fields.Datetime.to_string(operator.write_date),
},
{
"active": False,
"email": "odoobot@example.com",
"id": self.user_root.partner_id.id,
"im_status": "bot",
"isInternalUser": True,
"is_company": False,
"name": "OdooBot",
"out_of_office_date_end": False,
"userId": self.user_root.id,
"write_date": fields.Datetime.to_string(self.user_root.partner_id.write_date),
},
),
)
self.assertEqual(
data["discuss.channel.member"],
[
{
"create_date": fields.Datetime.to_string(visitor_member.create_date),
"fetched_message_id": False,
"id": visitor_member.id,
"is_bot": False,
"last_interest_dt": fields.Datetime.to_string(visitor_member.last_interest_dt),
"last_seen_dt": False,
"message_unread_counter": 0,
"message_unread_counter_bus_id": self.env["bus.bus"]._bus_last_id() - 1,
"new_message_separator": 0,
"persona": {"id": test_user.partner_id.id, "type": "partner"},
"seen_message_id": False,
"thread": {"id": channel_info["id"], "model": "discuss.channel"},
},
{
"create_date": fields.Datetime.to_string(operator_member.create_date),
"fetched_message_id": False,
"id": operator_member.id,
"is_bot": False,
"last_seen_dt": False,
"persona": {"id": operator.partner_id.id, "type": "partner"},
"seen_message_id": False,
"thread": {"id": channel_info["id"], "model": "discuss.channel"},
},
],
)
# ensure visitor info are correct when operator is testing themselves
operator = self.operators[0]
self.authenticate(operator.login, self.password)
data = self.make_jsonrpc_request('/im_livechat/get_session', {
'anonymous_name': 'whatever',
'previous_operator_id': operator.partner_id.id,
'user_id': operator.id,
'channel_id': self.livechat_channel.id,
})
channel_info = data["discuss.channel"][0]
operator_member_domain = [
('channel_id', '=', channel_info['id']),
('partner_id', '=', operator.partner_id.id),
]
operator_member = self.env['discuss.channel.member'].search(operator_member_domain)
self.assertEqual(channel_info['operator'], {
"id": operator.partner_id.id,
"type": "partner",
})
self.assertFalse(channel_info['anonymous_name'])
self.assertEqual(channel_info['anonymous_country'], False)
self.assertEqual(
data["res.partner"],
self._filter_partners_fields(
{
"active": True,
"country": False,
"id": operator.partner_id.id,
"isAdmin": False,
"isInternalUser": True,
"is_public": False,
"name": "Michel",
"notification_preference": "email",
"userId": operator.id,
"user_livechat_username": "Michel Operator",
"write_date": fields.Datetime.to_string(operator.partner_id.write_date),
},
{
"active": False,
"email": "odoobot@example.com",
"id": self.user_root.partner_id.id,
"im_status": "bot",
"isInternalUser": True,
"is_company": False,
"name": "OdooBot",
"out_of_office_date_end": False,
"userId": self.user_root.id,
"write_date": fields.Datetime.to_string(self.user_root.partner_id.write_date),
},
),
)
self.assertEqual(
data["discuss.channel.member"],
[
{
"create_date": fields.Datetime.to_string(operator_member.create_date),
"fetched_message_id": False,
"id": operator_member.id,
"is_bot": False,
"last_interest_dt": fields.Datetime.to_string(operator_member.last_interest_dt),
"last_seen_dt": False,
"message_unread_counter": 0,
"message_unread_counter_bus_id": self.env["bus.bus"]._bus_last_id() - 1,
"new_message_separator": 0,
"persona": {"id": operator.partner_id.id, "type": "partner"},
"seen_message_id": False,
"thread": {"id": channel_info["id"], "model": "discuss.channel"},
},
],
)
def _open_livechat_discuss_channel(self):
discuss_channels = []
for i in range(5):
data = self.make_jsonrpc_request('/im_livechat/get_session', {'anonymous_name': 'Anonymous', 'channel_id': self.livechat_channel.id})
discuss_channels.append(data["discuss.channel"][0])
# send a message to mark this channel as 'active'
self.env["discuss.channel"].browse(data["discuss.channel"][0]["id"]).message_post(
body="cc"
)
return discuss_channels
def test_channel_not_pinned_for_operator_before_first_message(self):
operator = self.operators[0]
params = {
"anonymous_name": "whatever",
"channel_id": self.livechat_channel.id,
"previous_operator_id": operator.partner_id.id
}
channel_id = self.make_jsonrpc_request("/im_livechat/get_session", params)[
"discuss.channel"
][0]["id"]
member_domain = [("channel_id", "=", channel_id), ("is_self", "=", True)]
member = self.env["discuss.channel.member"].with_user(operator).search(member_domain)
self.assertEqual(len(member), 1, "operator should be member of channel")
self.assertFalse(member.is_pinned, "channel should not be pinned for operator initially")
self.env["discuss.channel"].browse(channel_id).message_post(body="cc")
self.assertTrue(member.is_pinned, "channel should be pinned for operator after visitor sent a message")
self.authenticate(operator.login, self.password)
operator_channels = self.make_jsonrpc_request("/mail/data", {"channels_as_member": True})[
"discuss.channel"
]
channel_ids = [channel["id"] for channel in operator_channels]
self.assertIn(channel_id, channel_ids, "channel should be fetched by operator on new page")
def test_read_channel_unpined_for_operator_after_one_day(self):
data = self.make_jsonrpc_request('/im_livechat/get_session', {'anonymous_name': 'visitor', 'channel_id': self.livechat_channel.id})
member_of_operator = self.env["discuss.channel.member"].search(
[
("channel_id", "=", data["discuss.channel"][0]["id"]),
("partner_id", "in", self.operators.partner_id.ids),
]
)
message = (
self.env["discuss.channel"]
.browse(data["discuss.channel"][0]["id"])
.message_post(body="cc")
)
member_of_operator._mark_as_read(message.id)
with freeze_time(fields.Datetime.to_string(fields.Datetime.now() + timedelta(days=1))):
member_of_operator._gc_unpin_livechat_sessions()
self.assertFalse(member_of_operator.is_pinned, "read channel should be unpinned after one day")
def test_unread_channel_not_unpined_for_operator_after_autovacuum(self):
data = self.make_jsonrpc_request('/im_livechat/get_session', {'anonymous_name': 'visitor', 'channel_id': self.livechat_channel.id})
member_of_operator = self.env["discuss.channel.member"].search(
[
("channel_id", "=", data["discuss.channel"][0]["id"]),
("partner_id", "in", self.operators.partner_id.ids),
]
)
self.env["discuss.channel"].browse(data["discuss.channel"][0]["id"]).message_post(body="cc")
with freeze_time(fields.Datetime.to_string(fields.Datetime.now() + timedelta(days=1))):
member_of_operator._gc_unpin_livechat_sessions()
self.assertTrue(member_of_operator.is_pinned, "unread channel should not be unpinned after autovacuum")
def test_only_active_livechats_returned_by_init_messaging(self):
self.authenticate(None, None)
operator = new_test_user(self.env, login="John")
self.env["bus.presence"].create({"user_id": operator.id, "status": "online"})
livechat_channel = self.env["im_livechat.channel"].create(
{"name": "Customer Support", "user_ids": [operator.id]}
)
inactive_livechat = self.env["discuss.channel"].browse(
self.make_jsonrpc_request(
"/im_livechat/get_session",
{
"anonymous_name": "Visitor",
"channel_id": livechat_channel.id,
"persisted": True,
},
)["discuss.channel"][0]["id"]
)
self.make_jsonrpc_request(
"/im_livechat/visitor_leave_session", {"channel_id": inactive_livechat.id}
)
guest = inactive_livechat.channel_member_ids.filtered(lambda m: m.guest_id).guest_id
non_livechat_channel = self.env['discuss.channel'].channel_create(name="General", group_id=None)
non_livechat_channel.add_members(guest_ids=guest.ids)
non_livechat_channel.channel_member_ids.fold_state = "open"
active_livechat = self.env["discuss.channel"].browse(
self.make_jsonrpc_request(
"/im_livechat/get_session",
{
"anonymous_name": "Visitor",
"channel_id": livechat_channel.id,
"persisted": True,
},
)["discuss.channel"][0]["id"]
)
init_messaging_result = self.make_jsonrpc_request("/mail/action", {"init_messaging": {}})
self.assertEqual(len(init_messaging_result["discuss.channel"]), 2)
self.assertEqual(init_messaging_result["discuss.channel"][0]["channel_type"], "channel")
self.assertEqual(init_messaging_result["discuss.channel"][1]["channel_type"], "livechat")
init_messaging_result = self.make_jsonrpc_request("/mail/action", {"init_messaging": {
"channel_types": ["livechat"],
}})
self.assertEqual(len(init_messaging_result["discuss.channel"]), 1)
self.assertEqual(init_messaging_result["discuss.channel"][0]["id"], active_livechat.id)
|
