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# --
# .mailfilter - mailfilter of the OTRS user
# Copyright (C) 2003 Wiktor Wodecki <wiktor.wodecki@net-m.de>
# --
# $Id: .mailfilter,v 1.2 2003/01/18 12:21:23 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
#SYS_HOME=/opt/otrs
SYS_HOME=$HOME
import DEFAULT
LOCALDEFAULT=$DEFAULT
DEFAULT=${SYS_HOME}/var/spool/`date +%s`${FROM}${SIZE}
MONTHFOLDER=`date +%Y-%m`
YEARFOLDER=`date +%Y`
# --
# Remove all X-OTRS Header (allow this only for trusted email)
# e. g. from *@example.com
# --
if (/^To:.*@example.com/)
{
xfilter "grep -vi '^X-OTRS-'"
}
# or just not emails with "X-OTRS-Ident: ahfiw2Fw32r230dddl2foeo3r" header!
#if (/^X-OTRS-Ident: ahfiw2Fw32r230dddl2foeo3r/)
#{
# xfilter "grep -vi '^X-OTRS-'"
#}
# --
# Examples for queue presorting.
# --
if (/^To:.*@example.com/)
{
xfilter "formail -I \"X-OTRS-Queue: example\""
}
if (/^List-Id:.*OpenAntiVirus/)
{
xfilter "formail -I \"X-OTRS-Queue: OpenAntiVirus\""
}
# --
# Example for add free form key and value (max 3).
# --
if (/^To:.*@example.com/)
{
xfilter "formail -I \"X-OTRS-ArticleKey1: Test\""
xfilter "formail -I \"X-OTRS-ArticleValue1: True!\""
}
# --
# Backup of all incoming emails.
# It's always better to have a backup of all incoming emails!
# --
cc ${SYS_HOME}/var/INBOX.Backup.${MONTHFOLDER}
# --
# Pipe all email into the PostMaster process.
# --
xfilter "${SYS_HOME}/bin/PostMaster.pl"
# --
# spool all the rest (which the PostMaster.pl can't process!)
# If the database is down or the PostMaster.pl exit was not '0'!
# --
to $DEFAULT
# --
# end of .mailfilter
# --
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