File: book.xml

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<?xml version='1.0' encoding='ISO-8859-1'?>
<!DOCTYPE book PUBLIC "-//OASIS//DTD DocBook XML V4.4//EN"
  "http://www.oasis-open.org/docbook/xml/4.4/docbookx.dtd">
<!-- $Id: book.xml,v 1.25 2009/04/20 14:35:17 tr Exp $ -->

<book lang="en">
<bookinfo>
<title>OTRS 2.4 - Admin Manual</title>
<edition>Aitutaki Beach (Cook Island)</edition>
<copyright>
<year>2003-2009</year>
<holder>OTRS AG</holder>
</copyright>
<date>2009-01-06</date>

<legalnotice>
<para>
Ren Bakker, Hauke Bttcher, Stefan Bedorf, Shawn Beasley, Jens Bothe,  Udo Bretz, Martin Edenhofer, Manuel Hecht, Christopher Kuhn, Andr Mindermann, Henning Oschwald, Thomas Raith, Stefan Rother, Burchard Steinbild
</para>

<para>
This work is copyrighted by OTRS AG.
</para>

<para>
You may copy it in whole or in part as long as the copies retain this
copyright statement.
</para>

<para>
UNIX is a registered trademark of X/Open Company Limited.
Linux is a registered trademark of Linus Torvalds.
</para>

<para>
MS-DOS, Windows, Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, Windows 2003
and Windows Vista are registered trademarks of Microsoft Corporation.
Other trademarks and registered trademarks are: SUSE and YaST of SUSE Linux GmbH,
Red Hat and Fedora are registered trademarks of Red Hat, Inc.
Mandrake is a registered trademark of MandrakeSoft, SA.
Debian is a registered trademark of Software in the Public Interest, Inc.
MySQL and the MySQL Logo are registered trademarks of MySQL AB.
</para>

<para>
All trade names are used without the guarantee for their free use and are
possibly registered trade marks.
</para>

<para>
OTRS AG essentially follows the notations of the manufacturers.
Other products mentioned in this manual may be trademarks of the respective
manufacturer.
</para>
</legalnotice>
</bookinfo>

<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="preface.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="tts.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="otrs.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="installation-and-basic-configuration.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="first-steps.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="adminarea.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="configuration.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="email.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="time.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="monitoring-tickets.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="pdf-output.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="external-backends.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="states.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="priorities.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="themes.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="language-translation.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="pgp.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="smime.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="acl.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="stats.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="applications.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="performance-tuning.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="backup-and-restore.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="additional-resources.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="all-config-parameters.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="credits.xml" />
<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
  href="fdl.xml" />
</book>