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# --
# Kernel/System/EmailParser.pm - the global email parser module
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: EmailParser.pm,v 1.42 2005/11/05 14:35:55 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
package Kernel::System::EmailParser;
use strict;
use Mail::Internet;
use MIME::Parser;
use MIME::QuotedPrint;
use MIME::Base64;
use MIME::Words qw(:all);
use Mail::Address;
use Kernel::System::Encode;
use vars qw($VERSION);
$VERSION = '$Revision: 1.42 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
=head1 NAME
Kernel::System::EmailParser - parse and encode a email
=head1 SYNOPSIS
A module to parse and encode a email.
=head1 PUBLIC INTERFACE
=over 4
=cut
=item new()
create a object
use Kernel::Config;
use Kernel::System::Log;
use Kernel::System::EmailParser;
my $ConfigObject = Kernel::Config->new();
my $LogObject = Kernel::System::Log->new(
ConfigObject => $ConfigObject,
);
my $ParseObject = Kernel::System::EmailParser->new(
ConfigObject => $ConfigObject,
LogObject => $LogObject,
Email => \@ArrayOfEmail,
Debug => 0,
);
=cut
sub new {
my $Type = shift;
my %Param = @_;
# allocate new hash for object
my $Self = {};
bless ($Self, $Type);
# get debug level from parent
$Self->{Debug} = $Param{Debug} || 0;
# check needed objects
foreach (qw(LogObject ConfigObject)) {
$Self->{$_} = $Param{$_} || die "Got no $_!";
}
# check needed objects
if (!$Param{Email} && !$Param{Entity}) {
die "Need Email or Entity!";
}
# encode object
$Self->{EncodeObject} = Kernel::System::Encode->new(%Param);
if ($Param{Email}) {
# create Mail::Internet object
$Self->{Email} = new Mail::Internet($Param{Email});
# create a Mail::Header object with email
$Self->{HeaderObject} = $Self->{Email}->head();
# create MIME::Parser object and get message body or body of first attachemnt
my $Parser = new MIME::Parser;
$Parser->output_to_core("ALL");
# $Parser->output_dir($Self->{ConfigObject}->Get('TempDir'));
$Self->{ParserParts} = $Parser->parse_data($Self->{Email}->as_string());
}
else {
$Self->{ParserParts} = $Param{Entity};
}
# get NoHTMLChecks param
if ($Param{NoHTMLChecks}) {
$Self->{NoHTMLChecks} = $Param{NoHTMLChecks};
}
# parse email at first
$Self->GetMessageBody();
return $Self;
}
=item GetPlainEmail()
To get a email as a string back (plain email).
my $Email = $ParseObject->GetPlainEmail();
=cut
sub GetPlainEmail {
my $Self = shift;
return $Self->{Email}->as_string();
}
=item GetParam()
To get a header (e. g. Subject, To, ContentType, ...) of an email
(mime is already done!).
my $To = $ParseObject->GetParam(WHAT => 'To');
=cut
sub GetParam {
my $Self = shift;
my %Param = @_;
my $What = $Param{WHAT} || return;
$Self->{HeaderObject}->unfold();
$Self->{HeaderObject}->combine($What);
my $Line = $Self->{HeaderObject}->get($What) || '';
chomp ($Line);
my $ReturnLine = '';
my %Remember = ();
foreach my $Array (decode_mimewords($Line)) {
foreach (@{$Array}) {
# I don't know, but decode_mimewords() returns each mime
# word two times! Remember to the old one. :-(
if (!$Remember{$Array->[0]}) {
if ($Array->[0] && $Array->[1]) {
$Remember{$Array->[0]} = 1;
}
# Workaround for OE problem:
# If a header contains =?iso-8859-1?Q?Fr=F6hlich=2C_Roman?=
# which is decoded ->Fröhlich, Roman<- which gets an problem
# because this means two email addresses. We add " at
# the start and at the end of this types of words mime.
if ($What =~ /^(From|To|Cc)/ && $Array->[1]) {
if ($Array->[0] !~ /^("|')/ && $Array->[0] =~ /,/) {
$Array->[0] = '"'.$Array->[0].'"';
$Remember{$Array->[0]} = 1;
}
}
$ReturnLine .= $Self->{EncodeObject}->Decode(
Text => $Array->[0],
From => $Array->[1] || $Self->GetCharset() || 'us-ascii',
);
}
else {
$Remember{$Array->[0]} = undef;
}
}
}
# debug
if ($Self->{Debug} > 1) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "Get: $What; ReturnLine: $ReturnLine; OrigLine: $Line",
);
}
return $ReturnLine;
}
=item GetEmailAddress()
To get the senders email address back.
my $SenderEmail = $ParseObject->GetEmailAddress(Email => 'Juergen Weber <juergen.qeber@air.com>');
=cut
sub GetEmailAddress {
my $Self = shift;
my %Param = @_;
my $Email = '';
foreach my $EmailSplit (Mail::Address->parse($Param{Email})) {
$Email = $EmailSplit->address();
}
return $Email;
}
=item SplitAddressLine()
To get an array of email addresses of an To, Cc or Bcc line back.
my @Addresses = $ParseObject->SplitAddressLine(Line => 'Juergen Weber <juergen.qeber@air.com, me@example.com, hans@example.com (Hans Huber)');
This returns an array with ('juergen.qeber@air.com', 'me@example.com', 'hans@example.com').
=cut
sub SplitAddressLine {
my $Self = shift;
my %Param = @_;
my @GetParam = ();
foreach my $Line (Mail::Address->parse($Param{Line})) {
push (@GetParam, $Line->format());
}
return @GetParam;
}
=item GetContentType()
Returns the message body (or from the first attachment) "ContentType" header.
my $ContentType = $ParseObject->GetContentType();
(e. g. 'text/plain; charset="iso-8859-1"')
=cut
sub GetContentType {
my $Self = shift;
my $ContentType = shift || '';
if ($Self->{ContentType}) {
return $Self->{ContentType};
}
else {
return $Self->GetParam(WHAT => 'Content-Type');
}
}
=item GetCharset()
Returns the message body (or from the first attachment) "charset".
my $Charset = $ParseObject->GetCharset();
(e. g. iso-8859-1, utf-8, ...)
=cut
sub GetCharset {
my $Self = shift;
my $ContentType = shift || '';
if ($Self->{Charset}) {
# debug
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "Got charset from mime body: $Self->{Charset}",
);
}
return $Self->{Charset};
}
else {
$Self->{HeaderObject}->unfold();
$Self->{HeaderObject}->combine('Content-Type');
my $Line = $Self->{HeaderObject}->get('Content-Type') || '';
chomp ($Line);
my %Data = $Self->GetContentTypeParams(ContentType => $Line);
if ($Data{Charset}) {
# debug
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "Got charset from email body: $Data{Charset}",
);
}
# remember to charset
$Self->{Charset} = $Data{Charset};
# return charset
return $Data{Charset};
}
else {
# debug
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "Got no charset from email body! Take iso-8859-1!",
);
}
# remember to charset
$Self->{Charset} = 'ISO-8859-1';
# return charset
return 'ISO-8859-1';
}
}
}
=item GetReturnContentType()
Returns the new message body (or from the first attachment) "ContentType" header
(maybe the message is converted to utf-8).
my $ContentType = $ParseObject->GetReturnContentType();
(e. g. 'text/plain; charset="utf-8"')
=cut
sub GetReturnContentType {
my $Self = shift;
my $ContentType = $Self->GetContentType();
if ($Self->{EncodeObject}->EncodeInternalUsed()) {
my $InternalCharset = $Self->{EncodeObject}->EncodeInternalUsed();
$ContentType =~ s/(charset=)(.*)/$1$InternalCharset/ig;
# debug
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "Changed ContentType from '".$Self->GetContentType()."' to '$ContentType'.",
);
}
return $ContentType;
}
else {
# debug
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "Changed no ContentType",
);
}
return $ContentType;
}
}
=item GetReturnCharset()
Returns the charset of the new message body "Charset"
(maybe the message is converted to utf-8).
my $Charset = $ParseObject->GetReturnCharset();
(e. g. 'text/plain; charset="utf-8"')
=cut
sub GetReturnCharset {
my $Self = shift;
my $ContentType = $Self->GetContentType();
if ($Self->{EncodeObject}->EncodeInternalUsed()) {
return $Self->{EncodeObject}->EncodeInternalUsed();
}
else {
return $Self->GetCharset();
}
}
=item GetMessageBody()
Returns the message body (or from the first attachment) from the email.
my $Body = $ParseObject->GetMessageBody();
=cut
sub GetMessageBody {
my $Self = shift;
my %Param = @_;
# check if message body is already there
if ($Self->{MessageBody}) {
return $Self->{MessageBody};
}
if ($Self->{ParserParts}->parts() == 0) {
$Self->{MimeEmail} = 0;
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "It's a plain (not mime) email!",
);
}
my $BodyStrg = join('', @{$Self->{Email}->body()});
# quoted printable!
if ($Self->GetParam(WHAT => 'Content-Transfer-Encoding') =~ /quoted-printable/i) {
$BodyStrg = MIME::QuotedPrint::decode($BodyStrg);
}
# base 64 encode
elsif ($Self->GetParam(WHAT => 'Content-Transfer-Encoding') =~ /base64/i) {
$BodyStrg = decode_base64($BodyStrg);
}
# charset decode
$Self->{MessageBody} = $Self->{EncodeObject}->Decode(
Text => $BodyStrg,
From => $Self->GetCharset(),
);
# check it it's juat a html email (store it as attachment and add text/plain)
$Self->CheckMessageBody();
# return message body
return $Self->{MessageBody};
}
else {
$Self->{MimeEmail} = 1;
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "It's a mime email!",
);
}
my @Attachments = $Self->GetAttachments();
# check if there is an valid attachment there, if yes, return
# first attachment (normally text/plain) as message body
if (@Attachments > 0) {
my %Attachment = %{$Attachments[0]};
$Self->{Charset} = $Attachment{Charset};
$Self->{ContentType} = $Attachment{ContentType};
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "First atm ContentType: $Self->{ContentType}",
);
}
$Self->{MessageBody} = $Self->{EncodeObject}->Decode(
Text => $Attachment{Content},
From => $Self->GetCharset(),
);
# check it it's juat a html email (store it as attachment and add text/plain)
$Self->CheckMessageBody();
# return message body
return $Self->{MessageBody};
}
else {
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "No attachments returned from GetAttachments(), just a null attachment!?",
);
}
# return empty attachment
$Self->{Charset} = 'iso-8859-1';
$Self->{ContentType} = 'text/plain';
return '-';
}
}
return;
}
=item GetAttachments()
Returns an array of the email attachments.
my @Attachments = $ParseObject->GetAttachments();
foreach my $Attachment (@Attachments) {
print $Attachment->{Filename};
print $Attachment->{Charset};
print $Attachment->{MimeType};
print $Attachment->{ContentType};
print $Attachment->{Content};
}
=cut
sub GetAttachments {
my $Self = shift;
my %Param = @_;
if (!$Self->{MimeEmail}) {
return;
}
elsif ($Self->{Attachments}) {
return @{$Self->{Attachments}};
}
else {
$Self->PartsAttachments(Part => $Self->{ParserParts});
if ($Self->{Attachments}) {
return @{$Self->{Attachments}};
}
else {
return;
}
}
}
# just for internal
sub PartsAttachments {
my $Self = shift;
my %Param = @_;
my $Part = $Param{Part} || $Self->{ParserParts};
my $PartCounter = $Param{PartCounter} || 0;
my $SubPartCounter = $Param{SubPartCounter} || 0;
$Self->{PartCounter}++;
if ($Part->parts() > 0) {
$PartCounter++;
foreach ($Part->parts()) {
$SubPartCounter++;
if ($Self->{Debug} > 0) {
print STDERR "Sub part($PartCounter/$SubPartCounter)!\n";
}
$Self->PartsAttachments(Part => $_, PartCounter => $PartCounter);
}
}
else {
# get attachment meta stuff
my %PartData = ();
# get ContentType
$Part->head()->unfold();
$Part->head()->combine('Content-Type');
# get Content-Type, use text/plain if no content type is given
$PartData{ContentType} = $Part->head()->get('Content-Type') || 'text/plain;';
chomp ($PartData{ContentType});
# get mime type
$PartData{MimeType} = $Part->head()->mime_type();
# get charset
my %Data = $Self->GetContentTypeParams(ContentType => $PartData{ContentType});
if ($Data{Charset}) {
$PartData{Charset} = $Data{Charset};
}
else {
$PartData{Charset} = 'ISO-8859-1';
}
#print STDERR "$PartData{ContentType}:$PartData{MimeType}:$PartData{Charset}\n";
# get content (if possible)
if ($Part->bodyhandle()) {
$PartData{Content} = $Part->bodyhandle()->as_string();
if (!$PartData{Content}) {
$Self->{LogObject}->Log(
Priority => 'notice',
Message => "Totally empty attachment part ($PartCounter)",
);
return;
}
}
# log error if there is an corrupt MIME email
else {
$Self->{LogObject}->Log(
Priority => 'notice',
Message => "Was not able to parse corrupt MIME email! Skipped attachment ($PartCounter)",
);
return;
}
# check if there is no recommended_filename -> add file-NoFilenamePartCounter
if (!$Part->head()->recommended_filename()) {
$Self->{NoFilenamePartCounter}++;
$PartData{Filename} = "file-$Self->{NoFilenamePartCounter}";
}
else {
$PartData{Filename} = decode_mimewords($Part->head()->recommended_filename());
}
# debug
if ($Self->{Debug} > 0) {
print STDERR "->GotArticle::Atm: '$PartData{Filename}' '$PartData{ContentType}'\n";
}
# get attachment size
{
use bytes;
$PartData{Filesize} = length($PartData{Content});
no bytes;
}
# store data
push(@{$Self->{Attachments}}, \%PartData);
}
}
=item GetReferences()
To get an array of reference ids of the parsed email
my @References = $ParseObject->GetReferences();
This returns an array with ('fasfda@host.de', '4124.2313.1231@host.com').
=cut
sub GetReferences {
my $Self = shift;
my %Param = @_;
my @ReferencesAll = ();
my @References = ();
# get references ids
my $ReferencesString = $Self->GetParam(WHAT => 'References');
if ($ReferencesString) {
push (@ReferencesAll, ($ReferencesString =~ /<([^>]+)>/g));
}
# get in reply to id
my $InReplyToString = $Self->GetParam(WHAT => 'In-Reply-To');
if ($InReplyToString) {
chomp $InReplyToString;
$InReplyToString =~ s/.*?<([^>]+)>.*/$1/;
push (@ReferencesAll, $InReplyToString);
}
my %Checked = ();
# get uniq
foreach (reverse @ReferencesAll) {
if (!$Checked{$_}) {
push (@References, $_);
}
$Checked{$_} = 1;
}
return @References;
}
# just for internal
sub GetContentTypeParams {
my $Self = shift;
my %Param = @_;
my $ContentType = $Param{ContentType} || return;
if ($Param{ContentType} =~ /charset=.+?/i) {
$Param{Charset} = $Param{ContentType};
$Param{Charset} =~ s/.+?charset=("|'|)(\w+)/$2/gi;
$Param{Charset} =~ s/"|'//g ;
$Param{Charset} =~ s/(.+?);.*/$1/g;
}
if ($Param{ContentType} =~ /^(\w+\/\w+)/i) {
$Param{MimeType} = $1;
$Param{MimeType} =~ s/"|'//g ;
}
return %Param;
}
# just for internal
sub CheckMessageBody {
my $Self = shift;
my %Param = @_;
# if already checked, just return
if ($Self->{MessageChecked} || !$Self->{ConfigObject}->Get('PostmasterAutoHTML2Text') || $Self->{NoHTMLChecks}) {
return;
}
# check it it's juat a html email (store it as attachment and add text/plain)
if ($Self->GetReturnContentType() =~ /text\/html/i) {
$Self->{MessageChecked} = 1;
# add html email as attachment (if needed)
if (!$Self->{MimeEmail}) {
push (@{$Self->{Attachments}}, {
Charset => $Self->GetCharset(),
ContentType => $Self->GetReturnContentType(),
Content => $Self->{MessageBody},
Filename => 'orig-html-email.html',
});
}
# remember to html file if not aleady there
else {
if ($Self->{Attachments}->[0]->{Filename}) {
if ($Self->{Attachments}->[0]->{Filename} !~ /\.(htm|html)/i) {
$Self->{Attachments}->[0]->{Filename} .= '.html';
}
}
}
# remember to be an mime email now
$Self->{MimeEmail} = 1;
# html2text filter for message body
my $LinkList = '';
my $Counter = 0;
$Self->{MessageBody} =~ s{
<a\Whref=("|')(.+?)("|')(|.+?)>
}
{
my $Link = $2;
if ($Link !~ /^(......|.....|....|...):/i) {
$Link = $Param{URL}.$Link;
}
$Counter++;
$LinkList .= "[$Counter] $Link\n";
"[$Counter]";
}egxi;
$Self->{MessageBody} =~ s/^\s*//mg;
$Self->{MessageBody} =~ s/\n//gs;
$Self->{MessageBody} =~ s/\<style.+?\>.*\<\/style\>//gsi;
$Self->{MessageBody} =~ s/\<br(\/|)\>/\n/gsi;
$Self->{MessageBody} =~ s/\<(hr|hr.+?)\>/\n\n/gsi;
$Self->{MessageBody} =~ s/\<(\/|)(pre|pre.+?|p|p.+?|table|table.+?|code|code.+?)\>/\n\n/gsi
;
$Self->{MessageBody} =~ s/\<(tr|tr.+?|th|th.+?)\>/\n\n/gsi;
$Self->{MessageBody} =~ s/\.+?<\/(td|td.+?)\>/ /gsi;
$Self->{MessageBody} =~ s/\<.+?\>//gs;
$Self->{MessageBody} =~ s/ / /mg;
$Self->{MessageBody} =~ s/&/&/g;
$Self->{MessageBody} =~ s/</</g;
$Self->{MessageBody} =~ s/>/>/g;
$Self->{MessageBody} =~ s/"/"/g;
$Self->{MessageBody} =~ s/ / /g;
$Self->{MessageBody} =~ s/^\s*\n\s*\n/\n/mg;
$Self->{MessageBody} =~ s/(.{4,78})(?:\s|\z)/$1\n/gm;
$Self->{MessageBody} .= "\n\n".$LinkList;
$Self->{ContentType} = 'text/plain';
if ($Self->{Debug} > 0) {
$Self->{LogObject}->Log(
Priority => 'debug',
Message => "It's an html only email, added ascii dump, attached html email as attachment.",
);
}
}
return;
}
# --
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (http://otrs.org/).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
=head1 VERSION
$Revision: 1.42 $ $Date: 2005/11/05 14:35:55 $
=cut
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