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# --
# Kernel/System/Priority.pm - All priority related function should be here eventually
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: Priority.pm,v 1.2 2005/11/11 10:38:39 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
package Kernel::System::Priority;
use strict;
use vars qw(@ISA $VERSION);
$VERSION = '$Revision: 1.2 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
=head1 NAME
Kernel::System::Priority - priority lib
=head1 SYNOPSIS
All priority functions.
=head1 PUBLIC INTERFACE
=over 4
=cut
=item new()
create a object
use Kernel::Config;
use Kernel::System::Time;
use Kernel::System::Log;
use Kernel::System::DB;
use Kernel::System::Priority;
my $ConfigObject = Kernel::Config->new();
my $TimeObject = Kernel::System::Time->new(
ConfigObject => $ConfigObject,
);
my $LogObject = Kernel::System::Log->new(
ConfigObject => $ConfigObject,
);
my $DBObject = Kernel::System::DB->new(
ConfigObject => $ConfigObject,
LogObject => $LogObject,
);
my $PriorityObject = Kernel::System::Priority->new(
ConfigObject => $ConfigObject,
LogObject => $LogObject,
DBObject => $DBObject,
TimeObject => $TimeObject,
);
=cut
sub new {
my $Type = shift;
my %Param = @_;
# allocate new hash for object
my $Self = {};
bless ($Self, $Type);
# check needed objects
foreach (qw(DBObject ConfigObject LogObject)) {
$Self->{$_} = $Param{$_} || die "Got no $_!";
}
return $Self;
}
=item PriorityList()
return a priority list as hash
my %List = $PriorityObject->PriorityList(
UserID => 123,
);
my %List = $PriorityObject->PriorityList(
CustomerUserID => 'SomeCustomer',
);
=cut
sub PriorityList {
my $Self = shift;
my %Param = @_;
# check needed stuff
if (!$Param{UserID} && !$Param{CustomerUserID}) {
$Self->{LogObject}->Log(Priority => 'error', Message => "UserID or CustomerUserID!");
return;
}
# check cache
if ($Self->{PriorityList}) {
return %{$Self->{PriorityList}};
}
# sql
my %Data = ();
if ($Self->{DBObject}->Prepare(SQL => 'SELECT id, name FROM ticket_priority')) {
while (my @Row = $Self->{DBObject}->FetchrowArray()) {
$Data{$Row[0]} = $Row[1];
}
}
# cache result
$Self->{PriorityList} = \%Data;
return %Data;
}
1;
=head1 TERMS AND CONDITIONS
This Software is part of the OTRS project (http://otrs.org/).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
=cut
=head1 VERSION
$Revision: 1.2 $ $Date: 2005/11/11 10:38:39 $
=cut
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