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# --------------------------------------------------- #
# FAQ settings
# --------------------------------------------------- #
$Self->{'FAQ::FAQHook'} = 'FAQ#';
$Self->{'FAQ::Default::State'} = 'internal (agent)';
$Self->{'FAQ::Field1'} = 'Symptom';
$Self->{'FAQ::Field2'} = 'Problem';
$Self->{'FAQ::Field3'} = 'Solution';
$Self->{'FAQ::Field4'} = 'field4';
$Self->{'FAQ::Field5'} = 'field5';
$Self->{'FAQ::Field6'} = 'Comment (internal)';
# --------------------------------------------------- #
# link object settings #
# what objects are known by the system #
# --------------------------------------------------- #
$Self->{'LinkObject'}->{'FAQ'} = {
Name => 'FAQ Object',
Type => 'Object',
LinkObjects => ['Ticket', 'FAQ'],
};
# --------------------------------------------------- #
# faq interface
# --------------------------------------------------- #
$Self->{'Frontend::Module'}->{'FAQ'} = {
Group => ['faq'],
GroupRo => ['faq'],
Description => 'FAQ-Area',
NavBarName => 'FAQ',
NavBar => [
{
GroupRo => ['faq'],
Description => 'FAQ-Area',
Type => 'Menu',
Block => 'ItemArea',
Name => 'FAQ',
Image => 'help.png',
Link => 'Action=FAQ&Nav=Normal',
NavBar => 'FAQ',
Prio => 8300,
AccessKey => 'q',
},
{
Group => ['faq'],
Description => 'New Article',
Name => 'New Article',
Image => 'new.png',
Link => 'Action=FAQ&Subaction=Add',
NavBar => 'FAQ',
Prio => 200,
AccessKey => 'n',
},
{
GroupRo => ['faq'],
Description => 'FAQ-Search',
Name => 'Search',
Image => 'search.png',
Link => 'Action=FAQ&Subaction=Search',
NavBar => 'FAQ',
Prio => 300,
AccessKey => 's',
},
{
GroupRo => ['faq'],
Description => 'History',
Name => 'History',
Image => 'list.png',
Link => 'Action=FAQ&Subaction=SystemHistory',
NavBar => 'FAQ',
Prio => 310,
AccessKey => 'o',
},
],
};
$Self->{'Frontend::Module'}->{'FAQCategory'} = {
GroupRo => [],
Group => ['faq'],
Description => 'FAQ-Category',
Title => 'Category',
NavBarName => 'FAQ',
NavBar => [
{
Description => 'Category',
Name => 'Category',
Image => 'fileopen.png',
Link => 'Action=FAQCategory',
NavBar => 'FAQ',
Prio => 900,
AccessKey => 'g',
},
],
};
$Self->{'Frontend::Module'}->{'FAQLanguage'} = {
GroupRo => [],
Group => ['faq'],
Description => 'FAQ-Language',
Title => 'Language',
NavBarName => 'FAQ',
NavBar => [
{
Description => 'Language',
Name => 'Language',
Image => 'fileopen.png',
Link => 'Action=FAQLanguage',
NavBar => 'FAQ',
Prio => 910,
AccessKey => 'u',
},
],
};
# customer panel
$Self->{'CustomerFrontend::Module'}->{'CustomerFAQ'} = {
Description => 'Customer faq.',
NavBarName => 'FAQ',
NavBar => [
{
Description => 'FAQ-Area',
Name => 'FAQ-Area',
Image => 'help.png',
Link => 'Action=CustomerFAQ',
Prio => 400,
AccessKey => 'f',
},
],
};
# param => default value
$Self->{'PublicFrontend::CommonParam'}->{Action} = 'PublicFAQ';
# public panel
$Self->{'PublicFrontend::Module'}->{'PublicFAQ'} = {
Description => 'Customer faq.',
NavBarName => 'FAQ',
NavBar => [
{
Description => 'FAQ-Area',
Name => 'FAQ-Area',
Image => 'help.png',
Link => 'Action=CustomerFAQ',
Prio => 400,
AccessKey => 'f',
},
],
};
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