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<?xml version="1.0" encoding="iso-8859-1"?>
<otrs_config version="1.0" init="Application">
<ConfigItem Name="FAQ::FAQHook" Required="1" Valid="1">
<Description Lang="en">Default hook for FAQ.</Description>
<Description Lang="de">Standard Bezeichner fr eine FAQ.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>FAQ</String>
</Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Default::State" Required="1" Valid="1">
<Description Lang="en">Default state for FAQ entry.</Description>
<Description Lang="de">Standard Status eines FAQ-Eintrags.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>internal (agent)</String>
</Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Field1" Required="1" Valid="1">
<Description Lang="en">Description of first FAQ field.</Description>
<Description Lang="de">Beschreibung des ersten FAQ Feldes.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>Symptom</String>
</Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Field2" Required="1" Valid="1">
<Description Lang="en">Description of secound FAQ field.</Description>
<Description Lang="de">Bezeichnung des zweiten FAQ Feldes.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>Problem</String>
</Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Field3" Required="1" Valid="1">
<Description Lang="en">Description of third FAQ field.</Description>
<Description Lang="de">Bezeichnung des dritten FAQ Feldes.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>Solution</String>
</Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Field4" Required="1" Valid="1">
<Description Lang="en">Description of fourth FAQ field.</Description>
<Description Lang="de">Beschreibung des vierten FAQ Feldes.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>field4</String>
</Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Field5" Required="1" Valid="1">
<Description Lang="en">Description of fiifth FAQ field</Description>
<Description Lang="de">Beschreibung des fnften FAQ Feldes.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>field5</String>
</Setting>Setting>
</ConfigItem>
<ConfigItem Name="FAQ::Field6" Required="1" Valid="1">
<Description Lang="en">Description of sixth FAQ field.</Description>
<Description Lang="de">Beschreibung des sechsten FAQ Feldes.</Description>
<Group>FAQ</Group>
<SubGroup>Core</SubGroup>
<Setting>
<String>Comment (internal)</String>
</Setting>
</ConfigItem>
<ConfigItem Name="LinkObject###FAQ" Required="1" Valid="1">
<Description Lang="en">Link object settings for FAQ. Objects that are known by the system.</Description>
<Description Lang="de">Link Objekt Einstellungen fr die FAQ. Objekte, die dem System bekannt sind.</Description>
<Group>FAQ</Group>
<SubGroup>Core::LinkObject</SubGroup>
<Setting>
<Hash>
<Item Key="Name">FAQ Object</Item>
<Item Key="Type">Object</Item>
<Item Key="LinkObjects">
<Array>
<Item>Ticket</Item>
<Item>FAQ</Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Frontend::Module###FAQ" Required="0" Valid="1">
<Description Lang="en">Frontend module registration for the FAQ object in the agent interface.</Description>
<Description Lang="de">Frontendmodul-Registration fr das FAQ-Objekt im Agent-Interface.</Description>
<Group>FAQ</Group>
<SubGroup>Frontend::Agent::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<Group>faq</Group>
<GroupRo>faq</GroupRo>
<Description>FAQ-Area</Description>
<NavBarName>FAQ</NavBarName>
<Title></Title>
<NavBar>
<GroupRo>faq</GroupRo>
<Description>FAQ-Area</Description>
<Type>Menu</Type>
<Block>ItemArea</Block>
<Name>FAQ</Name>
<Image>help.png</Image>
<Link>Action=FAQ&Nav=Normal</Link>
<NavBar>FAQ</NavBar>
<AccessKey>q</AccessKey>
<Prio>8300</Prio>
</NavBar>
<NavBar>
<Group>faq</Group>
<Description>New Article</Description>
<Name>New Article</Name>
<Image>new.png</Image>
<Link>Action=FAQ&Subaction=Add</Link>
<Type></Type>
<Block></Block>
<NavBar>FAQ</NavBar>
<AccessKey>n</AccessKey>
<Prio>200</Prio>
</NavBar>
<NavBar>
<GroupRo>faq</GroupRo>
<Description>FAQ-Search</Description>
<Name>Search</Name>
<Image>search.png</Image>
<Link>Action=FAQ&Subaction=Search</Link>
<Type></Type>
<Block></Block>
<NavBar>FAQ</NavBar>
<AccessKey>s</AccessKey>
<Prio>300</Prio>
</NavBar>
<NavBar>
<GroupRo>faq</GroupRo>
<Description>History</Description>
<Name>History</Name>
<Image>list.png</Image>
<Link>Action=FAQ&Subaction=SystemHistory</Link>
<Type></Type>
<Block></Block>
<NavBar>FAQ</NavBar>
<AccessKey>o</AccessKey>
<Prio>310</Prio>
</NavBar>
</FrontendModuleReg>
</Setting>
</ConfigItem>
<ConfigItem Name="Frontend::Module###FAQCategory" Required="0" Valid="1">
<Description Lang="en">Frontend module registration for the FAQCategory object in the FAQ area.</Description>
<Description Lang="de">Frontendmodul-Registration fr das FAQCategory-Objekt im FAQ-Bereich.</Description>
<Group>FAQ</Group>
<SubGroup>Frontend::Agent::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<GroupRo></GroupRo>
<Group>faq</Group>
<Description>FAQ-Category</Description>
<Title>Category</Title>
<NavBarName>FAQ</NavBarName>
<NavBar>
<Description>Category</Description>
<Name>Category</Name>
<Image>fileopen.png</Image>
<Link>Action=FAQCategory</Link>
<Type></Type>
<Block></Block>
<NavBar>FAQ</NavBar>
<AccessKey>g</AccessKey>
<Prio>900</Prio>
</NavBar>
</FrontendModuleReg>
</Setting>
</ConfigItem>
<ConfigItem Name="Frontend::Module###FAQLanguage" Required="0" Valid="1">
<Description Lang="en">Frontend module registration for the FAQLanguage object in the FAQ area.</Description>
<Description Lang="de">Frontendmodul-Registration fr das FAQLanguage-Objekt im FAQ-Bereich.</Description>
<Group>FAQ</Group>
<SubGroup>Frontend::Agent::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<GroupRo></GroupRo>
<Group>faq</Group>
<Description>FAQ-Language</Description>
<Title>Language</Title>
<NavBarName>FAQ</NavBarName>
<NavBar>
<Description>Language</Description>
<Name>Language</Name>
<Image>fileopen.png</Image>
<Link>Action=FAQLanguage</Link>
<Type></Type>
<Block></Block>
<NavBar>FAQ</NavBar>
<AccessKey>u</AccessKey>
<Prio>910</Prio>
</NavBar>
</FrontendModuleReg>
</Setting>
</ConfigItem>
<ConfigItem Name="CustomerFrontend::Module###CustomerFAQ" Required="0" Valid="1">
<Description Lang="en">Frontend module registration for the CustomerFAQ object in the customer interface.</Description>
<Description Lang="de">Frontendmodul-Registration fr das CustomerFAQ-Objekt im Customer-Interface.</Description>
<Group>FAQ</Group>
<SubGroup>Frontend::Customer::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<Description>Customer faq</Description>
<NavBarName>FAQ</NavBarName>
<Title></Title>
<NavBar>
<Description>FAQ-Area</Description>
<Name>FAQ-Area</Name>
<Image>help.png</Image>
<Link>Action=CustomerFAQ</Link>
<Type></Type>
<Block></Block>
<NavBar></NavBar>
<AccessKey>f</AccessKey>
<Prio>400</Prio>
</NavBar>
</FrontendModuleReg>
</Setting>
</ConfigItem>
<ConfigItem Name="PublicFrontend::CommonParam###Action" Required="1" Valid="1">
<Description Lang="en">Default value for the Action parameter for the public frontend. The Action parameter is used in the scripts of the system.</Description>
<Description Lang="de">Standardwert des Action-Parameters fr den ffentlichen FAQ-Bereich. Der Action-Parameter wird von den Skripten des Systems benutzt.</Description>
<Group>FAQ</Group>
<SubGroup>Frontend::Public</SubGroup>
<Setting>
<String>PublicFAQ</String>
</Setting>
</ConfigItem>
<ConfigItem Name="PublicFrontend::Module###PublicFAQ" Required="0" Valid="1">
<Description Lang="en">Frontend module registration for the PublicFAQ object in the public FAQ area.</Description>
<Description Lang="de">Frontendmodul-Registration fr das PublicFAQ-Objekt im ffentlichen FAQ-Bereich.</Description>
<Group>FAQ</Group>
<SubGroup>Frontend::Public::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<Description>Customer faq</Description>
<NavBarName>FAQ</NavBarName>
<Title></Title>
<NavBar>
<Description>FAQ-Area</Description>
<Name>FAQ-Area</Name>
<Image>help.png</Image>
<Link>Action=CustomerFAQ</Link>
<Type></Type>
<Block></Block>
<NavBar></NavBar>
<AccessKey>f</AccessKey>
<Prio>400</Prio>
</NavBar>
</FrontendModuleReg>
</Setting>
</ConfigItem>
</otrs_config>
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