1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43
|
# --
# Kernel/Config/GenericAgent.pm - config file of generic agent
# Copyright (C) 2002-2004 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: GenericAgent.pm.dist,v 1.7 2004/02/12 00:55:01 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
package Kernel::Config::GenericAgent;
use strict;
use vars qw($VERSION @ISA @EXPORT %Jobs);
require Exporter;
@ISA = qw(Exporter);
@EXPORT = qw(%Jobs);
$VERSION = '$Revision: 1.7 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
# -----------------------------------------------------------------------
# config options
# -----------------------------------------------------------------------
%Jobs = (
# --
# [name of job] -> send escalation notifications
# --
# 'send escalation notifications' => {
# Escalation => 1,
# # new ticket properties
# New => {
# Module => 'Kernel::System::GenericAgent::NotifyAgentGroupOfCustomQueue',
# },
# },
# insert your jobs (see Kernel/Config/GenericAgent.pm.examples)
);
# -----------------------------------------------------------------------
# end of config options
# -----------------------------------------------------------------------
1;
|