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# --
# AdminNotificationForm.dtl - provides HTML form for AdminNotification
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: AdminNotificationForm.dtl,v 1.10 2005/09/18 13:35:00 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- start form -->
<table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
<tr>
<td colspan="2" class="mainhead">
$Env{"Box0"}$Text{"Notification Management"}$Env{"Box1"}
</td>
</tr>
<tr>
<td width="30%" class="mainbody">
<form action="$Env{"CGIHandle"}" method="post">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="Change">
<table width="100%" cellspacing="0" cellpadding="4">
<tr>
<td class="contenthead">$Text{"Change"}:</td>
</tr>
<tr>
<td class="contentbody">
$Data{"NotificationOption"}
</td>
</tr>
<tr>
<td class="contentfooter">
<input class="button" type="submit" value="$Text{"Change"}">
</td>
</tr>
</table>
</form>
</td>
<td width="70%" class="mainbody">
# --
# check subaction
# --
<dtl if ($Env{"Subaction"} eq "Change") { $Data{"Botton"} = "<input class="button" type="submit" value="$Text{"Update"}">"; }>
# --
<form action="$Env{"CGIHandle"}" method="post">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="$Env{"Subaction"}Action">
<input type="hidden" name="ID" value="$QData{"ID"}">
<input type="hidden" name="Charset" value="$Env{"Charset"}">
<input type="hidden" name="Language" value="$QData{"Language"}">
<input type="hidden" name="Type" value="$QData{"Type"}">
<table width="100%" cellspacing="0" cellpadding="4">
<tr>
<td class="contenthead">$Text{"Notification"}:</td>
</tr>
<tr>
<td class="contentbody">
<table border="0" cellspacing="0" cellpadding="3">
<tr>
<td class="contentkey">$Text{"Type"}: </td>
<td class="contentvalue"> $Data{"Language"}::$QData{"Type"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Subject"}: </td>
<td class="contentvalue"> <input type="text" name="Subject" value="$QData{"Subject"}" size="80" maxlength="120"></td>
</tr>
<tr>
<td class="contentkey">$Text{"Body"}: </td>
<td class="contentvalue"> <textarea rows="12" cols="75" name="Body" wrap="$Env{"BrowserWrap"}">$QData{"Body"}</textarea></td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="contentfooter">
$Data{"Botton"}
</td>
</tr>
</table>
</form>
</td>
</tr>
</table>
<!-- end form -->
<!-- start note -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="mainhead">
$Env{"Box0"}$Text{"Note"}$Env{"Box1"}
</td>
</tr>
<tr>
<td class="mainbody">
<p>
$Text{"Notifications are sent to an agent or a customer."}
</p>
<hr>
<p>
$Text{"Useable options"}:
<table>
<tr>
<td class="contentkey"><b><OTRS_CONFIG_*></b></td>
<td class="contentvalue">$Text{"Config options (e. g. <OTRS_CONFIG_HttpType>)"}</td>
</tr>
<tr>
<td class="contentkey"><b><OTRS_OWNER_*></b></td>
<td class="contentvalue">$Text{"Ticket owner options (e. g. <OTRS_OWNER_USERFIRSTNAME>)"}</td>
</tr>
<tr>
<td class="contentkey"><b><OTRS_CURRENT_*></b></td>
<td class="contentvalue">$Text{"Options of the current user who requested this action (e. g. <OTRS_CURRENT_USERFIRSTNAME>)"}</td>
</tr>
<tr>
<td class="contentkey"><b><OTRS_CUSTOMER_DATA_*></b></td>
<td class="contentvalue">$Text{"Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_USERFIRSTNAME>)"}</td>
</tr>
<tr>
<td class="contentkey"><b><OTRS_TICKET_*></b></td>
<td class="contentvalue">$Text{"Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)"}</td>
</tr>
</table>
</p>
<p>
$Text{"Example"}:
<pre>
Hi <OTRS_CURRENT_USERFIRSTNAME>,
there is a new ticket in "<OTRS_QUEUE>"!
<OTRS_CUSTOMER_FROM> wrote:
<snip>
<OTRS_CUSTOMER_EMAIL[16]>
<snip>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>index.pl?Action=AgentTicketZoom&TicketID=<OTRS_TICKET_ID>
Your OTRS Notification Master
</pre>
</p>
</td>
</tr>
</table>
<!-- end note -->
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