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# --
# AgentTicketClose.dtl - provides HTML form for close mask
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: AgentTicketClose.dtl,v 1.5 2005/08/05 08:11:45 rk Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- start form -->
<script language="JavaScript" type="text/javascript">
<!--
function submit_compose()
{
if (document.compose.Subject.value == "") {
alert('$Text{"A message should have a subject!"}');
document.compose.Subject.focus();
return false;
}
else if (document.compose.Body.value == "") {
alert('$Text{"A message should have a body!"}');
document.compose.Body.focus();
return false;
}
<!-- dtl:block:TimeUnitsJs -->
else if (document.compose.TimeUnits.value != "") {
var reg = /^-{0,1}\d+?((\.|,){0,1}\d+?){0,1}$/;
if (reg.test(document.compose.TimeUnits.value) == false) {
alert('$Text{"Invalid time!"}');
document.compose.TimeUnits.focus();
return false;
}
}
else if (document.compose.TimeUnits.value == "" && $Config{"Ticket::Frontend::NeedAccountedTime"}) {
alert('$Text{"You need to account time!"}');
document.compose.TimeUnits.focus();
return false;
}
<!-- dtl:block:TimeUnitsJs -->
else {
return true;
}
}
//-->
</script>
<script language="JavaScript" type="text/javascript">
<!--
function SpellCheckSubmit()
{
document.spelling.Body.value = document.compose.Body.value;
window.open('', 'spelling', 'toolbar=no,location=no,status=yes,scrollbars=yes,resizable=yes,width=700,height=550,left=100,top=100');
document.spelling.submit()
}
// -->
</script>
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="mainhead2">
$Env{"Box0"}$Text{"Close ticket"}: $Data{"TicketNumber"}$Env{"Box1"}
</td>
</tr>
$Include{"AgentTicketLocked"}
<tr>
<td align="left" valign="top" colspan="2" class="mainbody">
<br>
<form action="$Env{"CGIHandle"}" method="post" enctype="multipart/form-data" name="compose">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="Store">
<input type="hidden" name="TicketID" value="$Data{"TicketID"}">
<table border="0" width="700" align="center" cellspacing="0" cellpadding="4">
<tr>
<td colspan="2" class="contenthead">$Text{"Options"}</td>
</tr>
<tr>
<td class="contentbody">
<table border="0" width="100%">
<tr>
<td class="contentkey" width="20%">$Text{"Subject"}:</td>
<td class="contentvalue" width="80%"><input type="text" name="Subject" value="$Text{"$Config{"Ticket::Frontend::CloseSubject"}"}" size="70"></td>
</tr>
<tr>
<td class="contentkey">$Text{"Options"}:</td>
<td class="contentvalue">
<!-- dtl:block:SpellCheck -->
$Env{"Box0"}<a href="" onclick="SpellCheckSubmit(); return false;" onmouseover="window.status='$Text{"Spell Check"}'; return true;" onmouseout="window.status='';"><img border="0" src="$Env{"Images"}spell.png">$Text{"Spell Check"}</a>$Env{"Box1"}
<!-- dtl:block:SpellCheck -->
</td>
</tr>
<tr>
<td class="contentkey">$Text{"Note Text"}:</td>
<td class="contentvalue">
<textarea name="Body" rows="16" cols="$Config{"Ticket::Frontend::TextAreaNote"}" wrap="$Env{"BrowserWrap"}">$Text{"$Config{"Ticket::Frontend::CloseText"}"}</textarea>
</td>
</tr>
<tr>
<td class="contentkey">$Text{"Note type"}:</td>
<td class="contentvalue">$Data{"NoteTypesStrg"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Close type"}:</td>
<td class="contentvalue">$Data{"NextStatesStrg"}</td>
</tr>
# <tr>
# <td class="contentkey">$Text{"Next Queue"}:</td>
# <td class="contentvalue">$Data{"MoveQueuesStrg"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField1"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField1"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField2"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField2"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField3"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField3"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField4"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField4"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField5"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField5"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField6"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField6"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField7"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField7"}</td>
# </tr>
# <tr>
# <td class="contentkey">$Data{"TicketFreeKeyField8"}:</td>
# <td class="contentvalue">$Data{"TicketFreeTextField8"}</td>
# </tr>
<!-- dtl:block:TimeUnits -->
<tr>
<td class="contentkey">$Text{"Time units"}$Text{"$Config{"Ticket::Frontend::TimeUnits"}"}:</td>
<td class="contentvalue"><input type="text" name="TimeUnits" value="" size="3"></td>
</tr>
<!-- dtl:block:TimeUnits -->
</table>
</td>
</tr>
<tr>
<td class="contentfooter">
<input class="button" accesskey="g" type="submit" value="$Text{"submit"}" onclick="return submit_compose();">
</td>
</tr>
</table>
</form>
<br>
<form action="$Env{"CGIHandle"}" method="post" name="spelling" target="spelling">
<input type="hidden" name="Action" value="AgentSpelling">
<input type="hidden" name="Body" value="">
<input type="hidden" name="spell_lang" value="">
</form>
</td>
</tr>
</table>
<!-- end form -->
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