File: AgentTicketPending.dtl

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# --
# AgentTicketPending.dtl - provides HTML form for pending mask
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: AgentTicketPending.dtl,v 1.10 2005/08/05 08:11:45 rk Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- start form -->
<script language="JavaScript" type="text/javascript">
<!--
function submit_compose()
{
    if (document.compose.Subject.value == "") {
        alert('$Text{"A message should have a subject!"}');
        document.compose.Subject.focus();
        return false;
    }
    else if (document.compose.Body.value == "") {
        alert('$Text{"A message should have a body!"}');
        document.compose.Body.focus();
        return false;
    }
    else if (isNaN(document.compose.Day.value) || isNaN(document.compose.Month.value) || isNaN(document.compose.Year.value) || isNaN(document.compose.Hour.value) || isNaN(document.compose.Minute.value)) {
        alert('$Text{"Invalid date!"}');
        return false;
    }
    else if (document.compose.Day.value < 1 || document.compose.Day.value > 31 || document.compose.Month.value < 1 || document.compose.Month.value > 31 || document.compose.Year.value < 999 || document.compose.Year.value > 10000 || document.compose.Hour.value < 0 || document.compose.Hour.value > 23 ||document.compose.Minute.value < 0 || document.compose.Minute.value > 59  ) {
        alert('$Text{"Invalid date!"}');
        return false;
    }
<!-- dtl:block:TimeUnitsJs -->
    else if (document.compose.TimeUnits.value != "") {
        var reg = /^-{0,1}\d+?((\.|,){0,1}\d+?){0,1}$/;
        if (reg.test(document.compose.TimeUnits.value) == false) {
            alert('$Text{"Invalid time!"}');
            document.compose.TimeUnits.focus();
            return false;
        }
    }
    else if (document.compose.TimeUnits.value == "" && $Config{"Ticket::Frontend::NeedAccountedTime"}) {
        alert('$Text{"You need to account time!"}');
        document.compose.TimeUnits.focus();
        return false;
    }
<!-- dtl:block:TimeUnitsJs -->
    else {
        return true;
    }
}
//-->
</script>

<script language="JavaScript" type="text/javascript">
<!--
function SpellCheckSubmit()
{
    document.spelling.Body.value = document.compose.Body.value;
    window.open('', 'spelling', 'toolbar=no,location=no,status=yes,scrollbars=yes,resizable=yes,width=700,height=550,left=100,top=100');
    document.spelling.submit()
}
// -->
</script>

<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
  <td class="mainhead2">
    $Env{"Box0"}$Text{"Set Pending"}: $Data{"TicketNumber"}$Env{"Box1"}
  </td>
</tr>
$Include{"AgentTicketLocked"}
<tr>
  <td class="mainbody">

  <br>

  <form action="$Env{"CGIHandle"}" method="post" enctype="multipart/form-data" name="compose">
  <input type="hidden" name="Action" value="$Env{"Action"}">
  <input type="hidden" name="Subaction" value="Store">
  <input type="hidden" name="TicketID" value="$Data{"TicketID"}">
  <table border="0" width="700" align="center" cellspacing="0" cellpadding="4">
  <tr>
    <td colspan="2" class="contenthead">$Text{"Options"}</td>
  </tr>
  <tr>
  <td class="contentbody">
      <table border="0" width="100%">
      <tr>
        <td class="contentkey" width="20%">$Text{"Subject"}:</td>
        <td class="contentvalue" width="80%"><input type="text" name="Subject" value="$QData{"Subject"}" size="70"><font color="red" size="-2">$Text{"$Data{"Subject invalid"}"}</font></td>
      </tr>
      <tr>
        <td class="contentkey">$Text{"Options"}:</td>
        <td class="contentvalue">
<!-- dtl:block:SpellCheck -->
           $Env{"Box0"}<a href="" onclick="SpellCheckSubmit(); return false;" onmouseover="window.status='$Text{"Spell Check"}'; return true;" onmouseout="window.status='';"><img border="0" src="$Env{"Images"}spell.png">$Text{"Spell Check"}</a>$Env{"Box1"}
<!-- dtl:block:SpellCheck -->
        </td>
      </tr>
      <tr>
        <td class="contentkey">$Text{"Note Text"}:</td>
        <td class="contentvalue">
        <textarea name="Body" rows="15" cols="$Config{"Ticket::Frontend::TextAreaNote"}" wrap="$Env{"BrowserWrap"}">$QData{"Body"}</textarea> <font color="red" size="-2">$Text{"$Data{"Body invalid"}"}</font>
        </td>
      </tr>
      <tr>
        <td class="contentkey">$Text{"Note type"}:</td>
        <td class="contentvalue">$Data{"NoteTypesStrg"}</td>
      </tr>
      <tr>
        <td class="contentkey">$Text{"Pending type"}:</td>
        <td class="contentvalue">$Data{"NextStatesStrg"}</td>
      </tr>
      <tr>
        <td class="contentkey">$Text{"Pending date"}:</td>
        <td class="contentvalue"> $Data{"DateString"} <font color="red" size="-2">$Text{"$Data{"Date invalid"}"}</font> </td>
      </tr>
#     <tr>
#        <td class="contentkey">$Text{"Next Queue"}:</td>
#        <td class="contentvalue">$Data{"MoveQueuesStrg"}</td>
#     </tr>
<!-- dtl:block:TimeUnits -->
      <tr>
        <td class="contentkey">$Text{"Time units"}$Text{"$Config{"Ticket::Frontend::TimeUnits"}"}:</td>
        <td class="contentvalue"><input type="text" name="TimeUnits" value="$QData{"TimeUnits"}" size="3"></td>
      </tr>
<!-- dtl:block:TimeUnits -->
      </table>
    </td>
  </tr>
  <tr>
    <td class="contentfooter">
      <input class="button" accesskey="g" type="submit" value="$Text{"submit"}" onclick="return submit_compose();">
    </td>
  </tr>
  </table>
  </form>

<form action="$Env{"CGIHandle"}" method="post" name="spelling" target="spelling">
  <input type="hidden" name="Action" value="AgentSpelling">
  <input type="hidden" name="Body" value="">
  <input type="hidden" name="spell_lang" value="">
</form>

    <br>

  </td>
</tr>
</table>
<!-- end form -->