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# --
# AgentTicketSearchResult.dtl - provides HTML form for AgentTicketUtilities
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: AgentTicketSearchResult.dtl,v 1.1 2005/02/17 07:01:15 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- start form -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="mainhead">
$Env{"Box0"}$Text{"Search Result"}$Env{"Box1"}
</td>
</tr>
<tr>
<td class="menu">
<a href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=LoadProfile&$QData{"Link"}">$Text{"Change search options"}</a> -
$Text{"Results"}: <b>$QData{"Result"}</b> - $Text{"Total hits"}: <b>$Data{"TotalHits"}</b>
- $Text{"Site"}: $Data{"SiteNavBar"}
</td>
</tr>
</table>
<!-- end form -->
<!-- dtl:block:Record -->
<table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
<tr>
<td align="left" width="50%" class="mainhead">
$Env{"Box0"}$Config{"Ticket::Hook"}: $Data{"TicketNumber"}$Env{"Box1"}
</td>
<td align="right" width="50%" class="mainhead">
$Env{"Box0"}$Text{"Age"}: $Data{"Age"}$Env{"Box1"}
</td>
</tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
<tr>
<td width="70%" class="menu">
<a href="$Env{"Baselink"}Action=AgentZoom&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}&QueueID=$Data{"QueueID"}" onmouseover="window.status='$Text{"Zoom"}'; return true;" onmouseout="window.status='';" class="menuitem">$Text{"Zoom"}</a> -
<a href="$Env{"Baselink"}Action=AgentTicketHistory&TicketID=$Data{"TicketID"}&QueueID=$Data{"QueueID"}" onmouseover="window.status='$Text{"History"}'; return true;" onmouseout="window.status='';" class="menuitem">$Text{"History"}</a>
</td>
<td align="right" width="30%" class="menu">
<table border="0" cellspacing="0" cellpadding="0">
<tr>
<td class="mainkey">$Text{"Created"}:</td>
<td class="mainvalue"> $TimeLong{"$Data{"Created"}"}</td>
</tr>
</table>
</td>
</tr>
</table>
<table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
<tr>
<td align="left" width="75%" class="mainbody">
<table border="0" width="100%" cellspacing="0" cellpadding="1">
<tr>
<td width="15%"><b>$Text{"From"}:</b></td>
<td> $Data{"From"}</td>
</tr>
<tr>
<td><b>$Text{"To"}:</b></td>
<td> $Data{"To"}</td>
</tr>
<tr>
<td><b>$Text{"Subject"}:</b></td>
<td> $Data{"Subject"}</td>
</tr>
</table>
$Data{"TextNote"}
<div class="message">
$Data{"Body"}
</div>
</td>
<td align="left" valign="top" width="25%" class="PriorityID-$Data{"PriorityID"}">
<table border="0">
<tr>
<td><b>$Text{"State"}:</b></td>
<td><font color="red"><div title="$Quote{"$Text{"$Data{"State"}"}"}">$Quote{"$Text{"$Data{"State"}"}","15"}</div></font></td>
</tr>
<tr>
<td><b>$Text{"Priority"}:</b></td>
<td><font color="red"><div title="$Quote{"$Text{"$Data{"Priority"}"}"}">$Quote{"$Text{"$Data{"Priority"}"}","15"}</div></font></td>
</tr>
<tr>
<td><b>$Text{"Queue"}:</b></td>
<td><font color="red"><div title="$Quote{"$Data{"Queue"}"}">$Quote{"$Data{"Queue"}","15"}</div></font></td>
</tr>
<tr>
<td><b>$Text{"CustomerID"}:</b></td>
<td><a href="$Config{"CustomerDBLink"}" $Config{"CustomerDBLinkTarget"}>$Quote{"$Data{"CustomerID"}","15"}</a></td>
</tr>
</table>
<p align="left"><hr><b>$Text{"Customer Info"}:</b> $Data{"CustomerTable"}<hr></p>
</td>
</tr>
</table>
<!-- dtl:block:Record -->
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