1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
|
# --
# CustomerTicketSearch.dtl - provides HTML form for CustomerTicketSearch.pm
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: CustomerTicketSearch.dtl,v 1.8 2005/09/11 11:49:52 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- start form -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="mainhead">
$Env{"Box0"}$Text{"Ticket Search"}$Env{"Box1"}
</td>
</tr>
<tr>
<td class="mainbody">
<br>
<form action="$Env{"CGIHandle"}" method="get" name="compose">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="Search">
<table border="0" width="650" align="center" cellspacing="0" cellpadding="4">
<tr>
<td colspan="2" class="contenthead">$Config{"Ticket::Hook"}</td>
</tr>
<tr>
<td class="contentbody" width="50%">$Config{"Ticket::Hook"} $Text{"(e. g. 10*5155 or 105658*)"}</td>
<td class="contentbody" width="50%"><input type="text" name="TicketNumber" size="30" value="$QData{"TicketNumber"}"></td>
</tr>
<tr>
<td colspan="2" class="contenthead">$Text{"Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")"}</td>
</tr>
<tr>
<td class="contentbody">$Text{"From"}</td>
<td class="contentbody"><input type="text" name="From" size="30" value="$QData{"From"}"></td>
</tr>
<tr>
<td class="contentbody">$Text{"To"}</td>
<td class="contentbody"><input type="text" name="To" size="30" value="$QData{"To"}"></td>
</tr>
<tr>
<td class="contentbody">$Text{"Cc"}</td>
<td class="contentbody"><input type="text" name="Cc" size="30" value="$QData{"Cc"}"></td>
</tr>
<tr>
<td class="contentbody">$Text{"Subject"}</td>
<td class="contentbody"><input type="text" name="Subject" size="30" value="$QData{"Subject"}"></td>
</tr>
<tr>
<td class="contentbody">$Text{"Text"}</td>
<td class="contentbody"><input type="text" name="Body" size="30" value="$QData{"Body"}"></td>
</tr>
<tr>
<td class="contentbody">$Text{"CustomerID"}</td>
<td class="contentbody"><input type="text" name="CustomerID" size="30" value="$QData{"CustomerID"}"></td>
</tr>
# <tr>
# <td colspan="2" class="contenthead">$Text{"TicketFreeText"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField1"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField1"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField2"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField2"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField3"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField3"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField4"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField4"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField5"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField5"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField6"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField6"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField7"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField7"}</td>
# </tr>
# <tr>
# <td class="contentbody">$Data{"TicketFreeKeyField8"}</td>
# <td class="contentbody">$Data{"TicketFreeTextField8"}</td>
# </tr>
<tr>
<td class="contenthead" width="50%">$Text{"Priority"}</td>
<td class="contenthead" width="50%">$Text{"State"}</td>
</tr>
<tr>
<td class="contentbody">$Data{"PriotitiesStrg"}</td>
<td class="contentbody">$Data{"StatesStrg"}</td>
</tr>
<tr>
<td colspan="2" class="contenthead">$Text{"Times"}</td>
</tr>
<tr>
<td colspan="2" class="contentbody"><input type="radio" name="TimeSearchType" value="" $Data{"TimeSearchType::None"}>
$Text{"No time settings."}
</td>
</tr>
<td colspan="2" class="contentbody"><input type="radio" name="TimeSearchType" value="TimePoint" $Data{"TimeSearchType::TimePoint"}>
$Text{"Ticket created"} $Data{"TicketCreateTimePointStart"} $Data{"TicketCreateTimePoint"} $Data{"TicketCreateTimePointFormat"}.
</td>
</tr>
<tr>
<td colspan="2" class="contentbody"><input type="radio" name="TimeSearchType" value="TimeSlot" $Data{"TimeSearchType::TimeSlot"}>
$Text{"Ticket created between"} $Data{"TicketCreateTimeStart"} $Text{"and"} $Data{"TicketCreateTimeStop"}.
</td>
</tr>
<tr>
<td colspan="2" class="contenthead">$Text{"Result Form"}</td>
</tr>
<tr>
<td class="contentbody">$Data{"ResultFormStrg"}</td>
<td class="contentbody"></td>
</tr>
<tr>
<td colspan="2" class="contentfooter">
<input class="button" type="submit" value="$Text{"Search"}">
</td>
</tr>
</table>
</form>
<br>
</td>
</tr>
</table>
<!-- end form -->
|
