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# --
# Kernel/System/Notification.pm - lib for notifications
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: Notification.pm,v 1.8 2005/10/31 10:07:03 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
package Kernel::System::Notification;
use strict;
use Kernel::System::Encode;
use vars qw($VERSION);
$VERSION = '$Revision: 1.8 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
# --
sub new {
my $Type = shift;
my %Param = @_;
# allocate new hash for object
my $Self = {};
bless ($Self, $Type);
# get common opjects
foreach (keys %Param) {
$Self->{$_} = $Param{$_};
}
# check all needed objects
foreach (qw(DBObject ConfigObject LogObject)) {
die "Got no $_" if (!$Self->{$_});
}
$Self->{EncodeObject} = Kernel::System::Encode->new(%Param);
return $Self;
}
# --
sub NotificationGet {
my $Self = shift;
my %Param = @_;
# check needed stuff
if (!$Param{Name}) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Need Name!");
return;
}
my ($Language, $Type);
if ($Param{Name} =~ /^(.+?)::(.*)/) {
$Language = $Self->{DBObject}->Quote($1);
$Type = $Self->{DBObject}->Quote($2);
}
# db quote
foreach (qw(ID)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}, 'Integer');
}
# sql
my $SQL = "SELECT id, notification_type, notification_charset, ".
" notification_language, subject, text ".
" FROM ".
" notifications ".
" WHERE ";
if ($Param{ID}) {
$SQL .= " id = $Param{ID}";
}
else {
$SQL .= " notification_type = '$Type' AND ".
"notification_language = '$Language'";
}
#print STDERR "SQL: $SQL\n";
if (!$Self->{DBObject}->Prepare(SQL => $SQL)) {
return;
}
my %Data = ();
while (my @Data = $Self->{DBObject}->FetchrowArray()) {
if ($Self->{EncodeObject}->EncodeInternalUsed()) {
# convert body
$Data[5] = $Self->{EncodeObject}->Convert(
Text => $Data[5],
From => $Data[2],
To => $Self->{EncodeObject}->EncodeInternalUsed(),
Force => 1,
);
# convert subject
$Data[3] = $Self->{EncodeObject}->Convert(
Text => $Data[3],
From => $Data[2],
To => $Self->{EncodeObject}->EncodeInternalUsed(),
Force => 1,
);
# set new charset
$Data[2] = $Self->{EncodeObject}->EncodeInternalUsed();
}
# fix some bad stuff from some browsers (Opera)!
$Data[5] =~ s/(\n\r|\r\r\n|\r\n|\r)/\n/g;
%Data = (
Type => $Data[1],
Charset => $Data[2],
Language => $Data[3],
Subject => $Data[4],
Body => $Data[5],
);
}
if (!%Data && !$Param{Loop}) {
$Self->{LogObject}->Log(
Priority => 'notice',
Message => "Can't find notification for $Type and $Language, try it again with en!",
);
return $Self->NotificationGet(%Param, Name => "en::$Type", Loop => $Language);
}
elsif (!%Data && $Param{Loop}) {
$Self->{LogObject}->Log(
Priority => 'error',
Message => "Can't find notification for $Type and $Language!",
);
return;
}
else {
return ( %Data, Language => $Param{Loop} || $Language );
}
}
# --
sub NotificationList {
my $Self = shift;
my %Param = @_;
# sql
my $SQL = "SELECT id, notification_type, notification_charset, ".
" notification_language ".
" FROM ".
" notifications";
if (!$Self->{DBObject}->Prepare(SQL => $SQL)) {
return;
}
# get languages
my %Languages = %{$Self->{ConfigObject}->{DefaultUsedLanguages}};
# get possible notification types
my %Types = ();
while (my @Data = $Self->{DBObject}->FetchrowArray()) {
$Types{$Data[1]} = 1;
}
foreach (qw(NewTicket FollowUp LockTimeout OwnerUpdate AddNote Move PendingReminder Escalation)) {
$Types{'Agent::'.$_} = 1;
}
foreach (qw(QueueUpdate OwnerUpdate StateUpdate)) {
$Types{'Customer::'.$_} = 1;
}
# create list
my %List = ();
foreach my $Language (keys %Languages) {
foreach my $Type (keys %Types) {
$List{$Language.'::'.$Type} = $Language."::$Type";
#print STDERR "ddd $Language :: $Type\n";
}
}
# get real list
if (!$Self->{DBObject}->Prepare(SQL => $SQL)) {
return;
}
while (my @Data = $Self->{DBObject}->FetchrowArray()) {
$List{$Data[3].'::'.$Data[1]} = "$Data[3]::$Data[1]";
}
return %List;
}
# --
sub NotificationUpdate {
my $Self = shift;
my %Param = @_;
# check needed stuff
foreach (qw(Type Charset Language Subject Body UserID)) {
if (!defined($Param{$_})) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Need $_!");
return;
}
}
# fix some bad stuff from some browsers (Opera)!
$Param{Body} =~ s/(\n\r|\r\r\n|\r\n|\r)/\n/g;
# db quote
foreach (qw(Type Charset Language Subject Body)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}) || '';
}
foreach (qw(UserID)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}, 'Integer');
}
# sql
$Self->{DBObject}->Prepare(SQL => "DELETE FROM notifications WHERE notification_type = '$Param{Type}' AND notification_language = '$Param{Language}'");
# sql
my $SQL = "INSERT INTO notifications ".
" (notification_type, notification_charset, notification_language, subject, text, ".
" create_time, create_by, change_time, change_by)".
" VALUES ".
" ('$Param{Type}', '$Param{Charset}', '$Param{Language}', '$Param{Subject}', '$Param{Body}', ".
" current_timestamp, $Param{UserID}, current_timestamp, $Param{UserID})";
#print STDERR "SQL: $SQL\n";
if ($Self->{DBObject}->Do(SQL => $SQL)) {
return 1;
}
else {
return;
}
}
# --
1;
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