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# --
# Kernel/System/StdResponse.pm - lib for std responses
# Copyright (C) 2001-2005 Martin Edenhofer <martin+code@otrs.org>
# --
# $Id: StdResponse.pm,v 1.11 2005/10/31 10:07:03 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
package Kernel::System::StdResponse;
use strict;
use vars qw($VERSION);
$VERSION = '$Revision: 1.11 $';
$VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/;
# --
sub new {
my $Type = shift;
my %Param = @_;
# allocate new hash for object
my $Self = {};
bless ($Self, $Type);
# get common opjects
foreach (keys %Param) {
$Self->{$_} = $Param{$_};
}
# check all needed objects
foreach (qw(DBObject ConfigObject LogObject)) {
die "Got no $_" if (!$Self->{$_});
}
return $Self;
}
# --
sub StdResponseAdd {
my $Self = shift;
my %Param = @_;
# check needed stuff
foreach (qw(Name ValidID Response UserID)) {
if (!defined($Param{$_})) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Need $_!");
return;
}
}
# db quote
foreach (qw(Name Comment Response)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}) || '';
}
foreach (qw(ValidID UserID)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}, 'Integer');
}
# sql
my $SQL = "INSERT INTO standard_response ".
" (name, valid_id, comments, text, ".
" create_time, create_by, change_time, change_by)".
" VALUES ".
" ('$Param{Name}', $Param{ValidID}, '$Param{Comment}', '$Param{Response}', ".
" current_timestamp, $Param{UserID}, current_timestamp, $Param{UserID})";
if ($Self->{DBObject}->Do(SQL => $SQL)) {
my $Id = 0;
$Self->{DBObject}->Prepare(
SQL => "SELECT id FROM standard_response WHERE ".
"name = '$Param{Name}' AND text = '$Param{Response}'",
);
while (my @Row = $Self->{DBObject}->FetchrowArray()) {
$Id = $Row[0];
}
return $Id;
}
else {
return;
}
}
# --
sub StdResponseGet {
my $Self = shift;
my %Param = @_;
# check needed stuff
if (!$Param{ID}) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Need ID!");
return;
}
# db quote
foreach (qw(ID)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}, 'Integer');
}
# sql
my $SQL = "SELECT name, valid_id, comments, text ".
" FROM ".
" standard_response ".
" WHERE ".
" id = $Param{ID}";
if (!$Self->{DBObject}->Prepare(SQL => $SQL)) {
return;
}
if (my @Data = $Self->{DBObject}->FetchrowArray()) {
my %Data = (
ID => $Param{ID},
Name => $Data[0],
Comment => $Data[2],
Response => $Data[3],
ValidID => $Data[1],
);
return %Data;
}
else {
return;
}
}
# --
sub StdResponseDelete {
my $Self = shift;
my %Param = @_;
# check needed stuff
if (!$Param{ID}) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Need ID!");
return;
}
# db quote
foreach (qw(ID)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}, 'Integer');
}
# sql
if ($Self->{DBObject}->Prepare(SQL => "DELETE FROM standard_response WHERE ID = $Param{ID}")) {
return 1;
}
else {
return;
}
}
# --
sub StdResponseUpdate {
my $Self = shift;
my %Param = @_;
# check needed stuff
foreach (qw(ID Name ValidID Response UserID)) {
if (!defined($Param{$_})) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Need $_!");
return;
}
}
# db quote
foreach (qw(Name Comment Response)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}) || '';
}
foreach (qw(ID ValidID UserID)) {
$Param{$_} = $Self->{DBObject}->Quote($Param{$_}, 'Integer');
}
# sql
my $SQL = "UPDATE standard_response SET " .
" name = '$Param{Name}', " .
" text = '$Param{Response}', " .
" comments = '$Param{Comment}', " .
" valid_id = $Param{ValidID}, " .
" change_time = current_timestamp, " .
" change_by = $Param{UserID} " .
" WHERE " .
" id = $Param{ID}";
if ($Self->{DBObject}->Do(SQL => $SQL)) {
return 1;
}
else {
return;
}
}
# --
sub StdResponseLookup {
my $Self = shift;
my %Param = @_;
# --
# check needed stuff
# --
if (!$Param{StdResponse} && !$Param{StdResponseID}) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Got no StdResponse or StdResponseID!");
return;
}
# --
# check if we ask the same request?
# --
if ($Param{StdResponseID} && $Self->{"StdResponseLookup$Param{StdResponseID}"}) {
return $Self->{"StdResponseLookup$Param{StdResponseID}"};
}
if ($Param{StdResponse} && $Self->{"StdResponseLookup$Param{StdResponse}"}) {
return $Self->{"StdResponseLookup$Param{StdResponse}"};
}
# get data
my $SQL = '';
my $Suffix = '';
if ($Param{StdResponse}) {
$Suffix = 'StdResponseID';
$SQL = "SELECT id FROM standard_response WHERE name = '".$Self->{DBObject}->Quote($Param{StdResponse})."'";
}
else {
$Suffix = 'StdResponse';
$SQL = "SELECT name FROM standard_response WHERE id = ".$Self->{DBObject}->Quote($Param{StdResponseID}, 'Integer')."";
}
$Self->{DBObject}->Prepare(SQL => $SQL);
while (my @Row = $Self->{DBObject}->FetchrowArray()) {
# store result
$Self->{"StdResponse$Suffix"} = $Row[0];
}
# check if data exists
if (!exists $Self->{"StdResponse$Suffix"}) {
$Self->{LogObject}->Log(Priority => 'error', Message => "Found no \$$Suffix!");
return;
}
return $Self->{"StdResponse$Suffix"};
}
# --
sub GetAllStdResponses {
my $Self = shift;
my %Param = @_;
if (!defined $Param{Valid}) {
$Param{Valid} = 1;
}
# return data
return $Self->{DBObject}->GetTableData(
Table => 'standard_response',
What => 'id, name',
Valid => $Param{Valid},
);
}
# --
1;
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