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#!/bin/sh
# --
# redhat-rcotrs - rc script of otrs for RedHat Linux
# Copyright (C) 2002-2003 Martin Edenhofer <martin+code@otrs.org>
# Copyright (C) 2002 Pablo Ruiz <pruiz@ip6seguridad.com>
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
# chkconfig: 2345 92 92
# description: Open Ticket Request System
# config: /etc/sysconfig/otrs
#
# load the configuration
#
if test -r /etc/sysconfig/otrs; then
. /etc/sysconfig/otrs
else
echo "ERROR: Can't find /etc/sysconfig/otrs!"
exit 5;
fi
#
# fillup PATH - just beware perl "warnings" (unimportant)
#
PATH=$PATH:
export PATH
#
# check needed files
#
if ! test -r $OTRS_POSTMASTER; then
echo "Error: $OTRS_POSTMASTER not found!"
exit 5
fi
if ! test -d $OTRS_SPOOLDIR; then
echo "Error: $OTRS_SPOOLDIR not found!"
exit 5
fi
if ! test -r $OTRS_CHECKDB; then
echo "Error: $OTRS_CHECKDB not found!"
exit 5
fi
#
# main part
#
case "$1" in
# ------------------------------------------------------
# start
# ------------------------------------------------------
start)
echo $"Starting $OTRS_PROG.."
# --
# test if apache is running..
# --
if test $OTRS_HTTP_RUNNING -gt 0; then
echo -n " Checking httpd ..."
if $OTRS_USED_WEBSERVER_TEST >/dev/null 2>&1; then
echo " done."
else
echo " failed!"
echo " --> Please start the webserver at first! (service $OTRS_USED_WEBSERVER start) <--"
exit 1
fi
else
echo " Disabled: httpd check!"
fi
# --
# check mysql, mysql init script does not have a status check...
# --
if test $OTRS_DB_RUNNING -gt 0; then
echo -n " Checking MySQL ..."
if $OTRS_USED_DB_TEST >/dev/null 2>&1; then
echo " done."
else
echo " failed."
echo " --> Please start the database at first! (service $OTRS_USED_DB start) <--"
exit 1;
fi
else
echo " Disabled: $OTRS_USED_DB check!"
fi
# --
# database connect
# --
echo -n " Checking database connect... "
if ! $OTRS_CHECKDB -s 1; then
echo " Error! "
echo " May your database isn't configured yet? "
echo ""
echo " Try the web installer to configure your database: "
echo ""
echo " -->> http://$OTRS_HOST/$OTRS_HTTP_LOCATION/installer.pl <<-- "
echo ""
echo " or configure your database with README.database (DB - Setup Example) "
exit 1;
else
echo " done."
fi
# --
# disable PostMaster.pl
# --
echo -n " Enable $OTRS_POSTMASTER ..."
if chmod 755 $OTRS_POSTMASTER; then
echo " done."
else
echo " failed."
fi
# --
# check otrs spool dir
# --
echo -n " Checking otrs spool dir... "
for i in $OTRS_SPOOLDIR/* ; do
# process old emails
if echo $i | grep -v '*' >> /dev/null; then
echo -n " Starting otrs PostMaster... ($i) "
if cat $i | $OTRS_POSTMASTER >> /dev/null 2>&1; then
rm $i && echo "(remove email) done.";
else
echo "failed."
fi
fi
done
echo " done."
# --
# Cron stuff
# --
if test $OTRS_CRON_RUNNING -gt 0; then
echo -e " Creating cronjobs (source $OTRS_CRON_DIR/*) ..."
if mkdir -p $OTRS_CRON_DIR; cd $OTRS_CRON_DIR && ls * |grep -v '.dist'|grep -v '.rpm'| xargs cat > $OTRS_CRON_TMP_FILE && crontab $OTRS_CRON_USER $OTRS_CRON_TMP_FILE ; then
echo " done."
else
echo " failed!"
exit 1
fi
else
echo " Disabled: cronjobs!"
fi
echo ""
echo " -->> http://$OTRS_HOST/$OTRS_HTTP_LOCATION/index.pl <<-- "
echo $"Final start of $OTRS_PROG.. done"
;;
# ------------------------------------------------------
# stop
# ------------------------------------------------------
stop)
echo "Shutting down OTRS "
# --
# disable PostMaster.pl
# --
echo -n " Disable $OTRS_POSTMASTER ..."
if chmod 644 $OTRS_POSTMASTER; then
echo " done."
else
echo " failed."
fi
# --
# stop cron stuff
# --
if test $OTRS_CRON_RUNNING -gt 0; then
echo -e " Shutting down cronjobs ..."
if crontab $OTRS_CRON_USER -r ; then
echo " done."
else
echo " failed!"
exit 1
fi
else
echo " Disabled: cronjobs!"
fi
echo $"Final shutdown of $OTRS_PROG.. done"
;;
# ------------------------------------------------------
# restart
# ------------------------------------------------------
restart)
$0 stop
$0 start
# Remember status and be quiet
;;
# ------------------------------------------------------
# cleanup
# ------------------------------------------------------
cleanup)
# --
# check otrs spool dir
# --
echo -n " Checking otrs spool dir... "
for i in $OTRS_SPOOLDIR/* ; do
# process old emails
if echo $i | grep -v '*' >> /dev/null ;then
echo ""
echo -n " Starting otrs PostMaster... ($i) "
if cat $i | $OTRS_POSTMASTER >> /dev/null 2>&1 ; then
echo -n "remove email... " && (rm $i || echo "failed.")
else
echo "failed."
fi
fi
done
echo " done."
;;
# ------------------------------------------------------
# status
# ------------------------------------------------------
status)
# --
# httpd
# --
/sbin/service $OTRS_USED_WEBSERVER status
# --
# mysql
# --
/sbin/service $OTRS_USED_DB status
# --
# db check
# --
echo -n "Checking database connect... "
if ! $OTRS_CHECKDB -s 1; then
echo " Error! "
echo " May your database isn't configured yet? "
else
echo "done."
fi
# --
# postmaster check
# --
echo -n "Checking $OTRS_POSTMASTER ... "
if test -x $OTRS_POSTMASTER; then
echo "(activ) done."
else
echo "(not activ) failed."
fi
# --
# spool dir
# --
echo -n "Checking otrs spool dir... "
for i in $OTRS_SPOOLDIR/* ; do
# echo old emails
echo $i | grep -v '*' > /dev/null && \
echo "" && \
echo -n " (message:$i) found! "
done
echo "done."
;;
*)
echo "Usage: $0 {start|stop|status|restart|cleanup}"
exit 1
esac
# Inform the caller not only verbosely and set an exit status.
|
