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# --
# AgentTicketMove.dtl - provides HTML form for move mask
# Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/
# --
# $Id: AgentTicketMove.dtl,v 1.9 2007/01/09 03:24:16 martin Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- start form -->
<script language="JavaScript" type="text/javascript">
<!--
function change_selected(sel) {
start_elements = (sel + 5);
if (document.compose.elements[0].name == "$Config{"SessionName"}") {
start_elements = start_elements + 1;
}
if (!document.compose.elements[start_elements].checked) {
document.compose.elements[start_elements].checked = true;
}
}
function submit_compose() {
if (document.compose.DestQueueID.value == "") {
alert('$JSText{"Queue"}');
document.compose.DestQueueID.focus();
return false;
}
<!-- dtl:block:TimeUnitsJs -->
else if (document.compose.TimeUnits.value != "") {
var reg = /^-{0,1}\d+?((\.|,){0,1}\d+?){0,1}$/;
if (reg.test(document.compose.TimeUnits.value) == false) {
alert('$JSText{"Invalid time!"}');
document.compose.TimeUnits.focus();
return false;
}
}
else if (document.compose.TimeUnits.value == "" && $Config{"Ticket::Frontend::NeedAccountedTime"}) {
alert('$JSText{"You need to account time!"}');
document.compose.TimeUnits.focus();
return false;
}
<!-- dtl:block:TimeUnitsJs -->
}
//-->
</script>
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="contenthead">
$Env{"Box0"}$Text{"Move Ticket"}: $Data{"TicketNumber"}$Env{"Box1"}
</td>
</tr>
<tr>
<td class="menu">
<!-- dtl:block:TicketBack -->
<a href="$Env{"Baselink"}$Env{"LastScreenView"}" onmouseover="window.status='$JSText{"Back"}'; return true;" onmouseout="window.status='';" class="menuitem">$Text{"Back"}</a>
<!-- dtl:block:TicketBack -->
<!-- dtl:block:PropertiesLock -->
<img border="0" src="$Env{"Images"}warning.png" alt="$Text{"Info"}">: <font color="red">$Text{"Ticket locked!"}</font> (<a href="$Env{"Baselink"}Action=AgentTicketLock&Subaction=Unlock&TicketID=$Data{"TicketID"}" onmouseover="window.status='$JSText{"Ticket unlock!"}'; return true;" onmouseout="window.status=''; ">$Text{"Ticket unlock!"}</a>)
<!-- dtl:block:PropertiesLock -->
</td>
</tr>
<tr>
<td class="mainbody">
<br>
<table border="0" width="800" align="center" cellspacing="0" cellpadding="4">
<tr>
<td colspan="2" class="contenthead">$Text{"Options"}</td>
</tr>
<tr>
<td class="contentbody">
#$Data{"TicketUnlock"}
<form action="$Env{"CGIHandle"}" method="post" name="compose">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="TicketID" value="$Data{"TicketID"}">
<input type="hidden" name="TicketUnlock" value="$Data{"TicketUnlock"}">
# <input type="hidden" name="DestQueueID" value="">
<input type="hidden" name="ExpandQueueUsers" value="">
<input type="hidden" name="AllUsers" value="0">
<table border="0" width="100%">
<tr>
<td class="contentkey">$Text{"New Queue"}:</td>
<td class="contentvalue"></td>
<td class="contentvalue">$Data{"MoveQueuesStrg"} $Data{"LatestQueue"}</td>
</tr>
<tr>
<td width="18%" class="contentkey">$Text{"New Owner"}:</td>
<td width="2%" class="contentvalue">
<input type="radio" name="UserSelection" value="New" checked="checked">
</td>
<td width="80%" class="contentvalue">
$Data{"OwnerStrg"} $Env{"Box0"}<a href="" onclick="document.compose.ExpandQueueUsers.value='3'; document.compose.AllUsers.value='1'; document.compose.submit(); return false;" onmouseout="window.status='';" onmouseover="window.status='$JSText{"All Agents"}'; return true;">$Text{"All"}</a>$Env{"Box1"}
</td>
</tr>
<tr>
<td class="contentkey">$Text{"Previous Owner"}:</td>
<td class="contentvalue"><input type="radio" name="UserSelection" value="Old"></td>
<td class="contentvalue">$Data{"OldUserStrg"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Note"}:</td>
<td class="contentvalue"></td>
<td class="contentvalue">
<textarea name="Comment" rows="8" cols="$Config{"Ticket::Frontend::TextAreaNote"}" wrap="$Env{"BrowserWrap"}">$Data{"Comment"}</textarea>
</td>
</tr>
# --
# use ticket is move
# --
<!-- dtl:block:State -->
<tr>
<td width="20%" class="contentkey">$Text{"Next ticket state"}:</td>
<td class="contentvalue"></td>
<td width="80%">$Data{"NextStatesStrg"}</td>
</tr>
<!-- dtl:block:State -->
<!-- dtl:block:TimeUnits -->
<tr>
<td class="contentkey">$Text{"Time units"}$Text{"$Config{"Ticket::Frontend::TimeUnits"}"}:</td>
<td class="contentvalue"></td>
<td class="contentvalue"><input type="text" name="TimeUnits" value="$QData{"TimeUnits"}" size="3"></td>
</tr>
<!-- dtl:block:TimeUnits -->
</table>
<tr>
<td class="contentfooter">
<input class="button" accesskey="g" type="submit" value="$Text{"Submit"}" onclick="return submit_compose();">
</td>
</tr>
</form>
</td>
</tr>
</table>
<br>
</td>
</tr>
</table>
<!-- end form -->
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