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|
// ----------------------------------------------------------
// driver: maxdb, generated: 2007-07-23 15:23:19
// ----------------------------------------------------------
CREATE TABLE customer_company
(
customer_id VARCHAR (100) NOT NULL,
name VARCHAR (100) NOT NULL,
street VARCHAR (200),
zip VARCHAR (200),
city VARCHAR (200),
country VARCHAR (200),
url VARCHAR (200),
comments VARCHAR (250),
valid_id SMALLINT NOT NULL,
create_time timestamp NOT NULL,
create_by INTEGER NOT NULL,
change_time timestamp NOT NULL,
change_by INTEGER NOT NULL,
UNIQUE (customer_id),
UNIQUE (name)
)
//
// ----------------------------------------------------------
// alter table queue
// ----------------------------------------------------------
ALTER TABLE queue ADD first_response_time INTEGER
//
// ----------------------------------------------------------
// alter table queue
// ----------------------------------------------------------
ALTER TABLE queue ADD solution_time INTEGER
//
// ----------------------------------------------------------
// alter table queue
// ----------------------------------------------------------
ALTER TABLE queue CHANGE escalation_time update_time INTEGER
//
// ----------------------------------------------------------
// alter table ticket_priority
// ----------------------------------------------------------
ALTER TABLE ticket_priority ADD valid_id SMALLINT
//
UPDATE ticket_priority SET valid_id = 1 WHERE valid_id IS NULL
//
ALTER TABLE ticket_priority CHANGE valid_id valid_id SMALLINT NOT NULL
//
// ----------------------------------------------------------
// create table ticket_type
// ----------------------------------------------------------
CREATE TABLE ticket_type
(
id serial,
name VARCHAR (50) NOT NULL,
valid_id SMALLINT NOT NULL,
create_time timestamp NOT NULL,
create_by INTEGER NOT NULL,
change_time timestamp NOT NULL,
change_by INTEGER NOT NULL,
PRIMARY KEY(id),
UNIQUE (name)
)
//
// ----------------------------------------------------------
// insert into table ticket_type
// ----------------------------------------------------------
INSERT INTO ticket_type (name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('default', 1, 1, timestamp, 1, timestamp)
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD freetime3 timestamp
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD freetime4 timestamp
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD freetime5 timestamp
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD freetime6 timestamp
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD type_id INTEGER
//
UPDATE ticket SET type_id = 1 WHERE type_id IS NULL
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD service_id INTEGER
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD sla_id INTEGER
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD escalation_response_time INTEGER;
//
// ----------------------------------------------------------
// alter table ticket
// ----------------------------------------------------------
ALTER TABLE ticket ADD escalation_solution_time INTEGER;
//
// ----------------------------------------------------------
// alter table ticket_history
// ----------------------------------------------------------
ALTER TABLE ticket_history ADD type_id INTEGER
//
// ----------------------------------------------------------
// insert into table ticket_history_type
// ----------------------------------------------------------
INSERT INTO ticket_history_type (name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('TypeUpdate', 1, 1, timestamp, 1, timestamp)
//
// ----------------------------------------------------------
// insert into table ticket_history_type
// ----------------------------------------------------------
INSERT INTO ticket_history_type (name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('ServiceUpdate', 1, 1, timestamp, 1, timestamp)
//
// ----------------------------------------------------------
// insert into table ticket_history_type
// ----------------------------------------------------------
INSERT INTO ticket_history_type (name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('SLAUpdate', 1, 1, timestamp, 1, timestamp)
//
// ----------------------------------------------------------
// create table service
// ----------------------------------------------------------
CREATE TABLE service
(
id serial,
name VARCHAR (200) NOT NULL,
valid_id SMALLINT NOT NULL,
comments VARCHAR (200),
create_time timestamp NOT NULL,
create_by INTEGER NOT NULL,
change_time timestamp NOT NULL,
change_by INTEGER NOT NULL,
PRIMARY KEY(id),
UNIQUE (name)
)
//
// ----------------------------------------------------------
// create table service_customer_user
// ----------------------------------------------------------
CREATE TABLE service_customer_user
(
customer_user_login VARCHAR (100) NOT NULL,
service_id INTEGER NOT NULL,
create_time timestamp NOT NULL,
create_by INTEGER NOT NULL
)
//
CREATE INDEX service_customer_use80 ON service_customer_user (customer_user_login)
//
CREATE INDEX service_customer_use32 ON service_customer_user (service_id)
//
// ----------------------------------------------------------
// create table sla
// ----------------------------------------------------------
CREATE TABLE sla
(
id serial,
service_id INTEGER NOT NULL,
name VARCHAR (200) NOT NULL,
calendar_name VARCHAR (100),
first_response_time INTEGER NOT NULL,
update_time INTEGER NOT NULL,
solution_time INTEGER NOT NULL,
valid_id SMALLINT NOT NULL,
comments VARCHAR (200),
create_time timestamp NOT NULL,
create_by INTEGER NOT NULL,
change_time timestamp NOT NULL,
change_by INTEGER NOT NULL,
PRIMARY KEY(id),
UNIQUE (name)
)
//
|
