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-- --
-- Update an existing OTRS database from 2.1 to 2.2
-- Copyright (C) 2001-2006 OTRS GmbH, http://otrs.org/
-- --
-- $Id: DBUpdate-to-2.2.mysql.sql,v 1.18 2007/07/26 13:01:24 martin Exp $
-- --
--
-- usage: cat DBUpdate-to-2.2.mysql.sql | mysql -f -u root otrs
--
-- --
--
-- customer_company
--
CREATE TABLE customer_company (
customer_id VARCHAR (100) NOT NULL,
name VARCHAR (100) NOT NULL,
street VARCHAR (200),
zip VARCHAR (200),
city VARCHAR (200),
country VARCHAR (200),
url VARCHAR (200),
comments VARCHAR (250),
valid_id SMALLINT NOT NULL,
create_time DATETIME NOT NULL,
create_by INTEGER NOT NULL,
change_time DATETIME NOT NULL,
change_by INTEGER NOT NULL,
UNIQUE (customer_id),
UNIQUE (name)
);
--
-- queue
--
ALTER TABLE queue CHANGE escalation_time update_time INTEGER;
ALTER TABLE queue ADD first_response_time INTEGER;
ALTER TABLE queue ADD solution_time INTEGER;
--
-- ticket_priority
--
ALTER TABLE ticket_priority ADD valid_id SMALLINT NOT NULL;
UPDATE ticket_priority SET valid_id = 1;
--
-- ticket_type
--
CREATE TABLE ticket_type (
id SMALLINT NOT NULL AUTO_INCREMENT,
name VARCHAR (50) NOT NULL,
valid_id SMALLINT NOT NULL,
create_time DATETIME NOT NULL,
create_by INTEGER NOT NULL,
change_time DATETIME NOT NULL,
change_by INTEGER NOT NULL,
PRIMARY KEY(id),
UNIQUE (name)
);
INSERT INTO ticket_type
(name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('default', 1, 1, current_timestamp, 1, current_timestamp);
--
-- ticket
--
ALTER TABLE ticket ADD freetime3 DATETIME;
ALTER TABLE ticket ADD freetime4 DATETIME;
ALTER TABLE ticket ADD freetime5 DATETIME;
ALTER TABLE ticket ADD freetime6 DATETIME;
ALTER TABLE ticket ADD type_id INTEGER;
ALTER TABLE ticket ADD service_id INTEGER;
ALTER TABLE ticket ADD sla_id INTEGER;
ALTER TABLE ticket ADD escalation_response_time INTEGER;
ALTER TABLE ticket ADD escalation_solution_time INTEGER;
UPDATE ticket SET type_id = 1 WHERE type_id IS NULL;
--
-- ticket_history
--
ALTER TABLE ticket_history ADD type_id INTEGER;
--
-- ticket_history_type
--
INSERT INTO ticket_history_type
(name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('TypeUpdate', 1, 1, current_timestamp, 1, current_timestamp);
INSERT INTO ticket_history_type
(name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('ServiceUpdate', 1, 1, current_timestamp, 1, current_timestamp);
INSERT INTO ticket_history_type
(name, valid_id, create_by, create_time, change_by, change_time)
VALUES
('SLAUpdate', 1, 1, current_timestamp, 1, current_timestamp);
--
-- ticket_watcher
--
ALTER TABLE ticket_watcher DROP INDEX ticket_id;
ALTER TABLE ticket_watcher ADD INDEX ticket_watcher_ticket_id (ticket_id);
--
-- service
--
CREATE TABLE service (
id INTEGER NOT NULL AUTO_INCREMENT,
name VARCHAR (200) NOT NULL,
valid_id SMALLINT NOT NULL,
comments VARCHAR (200),
create_time DATETIME NOT NULL,
create_by INTEGER NOT NULL,
change_time DATETIME NOT NULL,
change_by INTEGER NOT NULL,
PRIMARY KEY(id),
UNIQUE (name)
);
ALTER TABLE service ADD FOREIGN KEY (create_by) REFERENCES `system_user(id)`;
ALTER TABLE service ADD FOREIGN KEY (change_by) REFERENCES `system_user(id)`;
--
-- service_customer_user
--
CREATE TABLE service_customer_user (
customer_user_login VARCHAR (100) NOT NULL,
service_id INTEGER NOT NULL,
create_time DATETIME NOT NULL,
create_by INTEGER NOT NULL,
INDEX service_customer_user_customer_user_login (customer_user_login(10)),
INDEX service_customer_user_service_id (service_id)
);
ALTER TABLE service_customer_user ADD FOREIGN KEY (create_by) REFERENCES `system_user(id)`;
--
-- sla
--
CREATE TABLE sla (
id INTEGER NOT NULL AUTO_INCREMENT,
service_id INTEGER NOT NULL,
name VARCHAR (200) NOT NULL,
calendar_name VARCHAR (100),
first_response_time INTEGER NOT NULL,
update_time INTEGER NOT NULL,
solution_time INTEGER NOT NULL,
valid_id SMALLINT NOT NULL,
comments VARCHAR (200),
create_time DATETIME NOT NULL,
create_by INTEGER NOT NULL,
change_time DATETIME NOT NULL,
change_by INTEGER NOT NULL,
PRIMARY KEY(id),
UNIQUE (name)
);
ALTER TABLE sla ADD FOREIGN KEY (create_by) REFERENCES `system_user(id)`;
ALTER TABLE sla ADD FOREIGN KEY (change_by) REFERENCES `system_user(id)`;
ALTER TABLE sla ADD FOREIGN KEY (service_id) REFERENCES `service(id)`;
--
-- xml_storage
--
ALTER TABLE xml_storage DROP INDEX xml_content_key;
ALTER TABLE xml_storage DROP INDEX xml_type;
ALTER TABLE xml_storage DROP INDEX xml_key;
ALTER TABLE xml_storage ADD INDEX xml_storage_xml_content_key (xml_content_key(100));
ALTER TABLE xml_storage ADD INDEX xml_storage_key_type (xml_key(10), xml_type(10));
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