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# --
# Copyright (C) 2001-2017 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package Kernel::Output::HTML::Notification::CustomerOnline;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::AuthSession',
'Kernel::System::Time',
'Kernel::Output::HTML::Layout',
);
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
sub Run {
my ( $Self, %Param ) = @_;
# get session object
my $SessionObject = $Kernel::OM->Get('Kernel::System::AuthSession');
# get session info
my %Online = ();
my @Sessions = $SessionObject->GetAllSessionIDs();
my $IdleMinutes = $Param{Config}->{IdleMinutes} || 60 * 2;
for (@Sessions) {
my %Data = $SessionObject->GetSessionIDData(
SessionID => $_,
);
if (
$Data{UserType} eq 'Customer'
&& $Data{UserLastRequest}
&& $Data{UserLastRequest} + ( $IdleMinutes * 60 ) > $Kernel::OM->Get('Kernel::System::Time')->SystemTime()
&& $Data{UserFirstname}
&& $Data{UserLastname}
)
{
$Online{ $Data{UserID} } = "$Data{UserFirstname} $Data{UserLastname}";
if ( $Param{Config}->{ShowEmail} ) {
$Online{ $Data{UserID} } .= " ($Data{UserEmail})";
}
}
}
for ( sort { $Online{$a} cmp $Online{$b} } keys %Online ) {
if ( $Param{Message} ) {
$Param{Message} .= ', ';
}
$Param{Message} .= "$Online{$_}";
}
if ( $Param{Message} ) {
# get layout object
my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
return $LayoutObject->Notify(
Info => $LayoutObject->{LanguageObject}->Translate(
'Online Customer: %s',
$Param{Message},
),
);
}
else {
return '';
}
}
1;
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