File: AgentTicketMerge.tt

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# --
# Copyright (C) 2001-2017 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

<form action="[% Env("CGIHandle") %]" method="post" enctype="multipart/form-data" name="compose" class="Validate PreventMultipleSubmits">
    <input type="hidden" name="Action"    value="AgentTicketMerge"/>
    <input type="hidden" name="Subaction" value="Merge"/>
    <input type="hidden" name="TicketID"  value="[% Data.TicketID | html %]"/>

    <div class="LayoutPopup ARIARoleMain">
        <div class="Header">
            <h1>[% Translate("Merge %s%s%s", Config('Ticket::Hook'), Config('Ticket::HookDivider'), Data.TicketNumber) | html %] &mdash; [% Data.Title | html %]</h1>
            <p class="AsteriskExplanation">[% Translate("All fields marked with an asterisk (*) are mandatory.") | html %]</p>

[% RenderBlockStart("TicketBack") %]
            <p>
                <a class="CancelClosePopup" href="#">[% Translate("Cancel & close") | html %]</a>
            </p>
[% RenderBlockEnd("TicketBack") %]

[% RenderBlockStart("PropertiesLock") %]
            <p>
                [% Translate("The ticket has been locked") | html %].
                <a class="UndoClosePopup" href="[% Env("Baselink") %]Action=AgentTicketLock;Subaction=Unlock;TicketID=[% Data.TicketID | uri %];[% Env("ChallengeTokenParam") | html %]">
                    [% Translate("Undo & close") | html %]
                </a>
            </p>
[% RenderBlockEnd("PropertiesLock") %]

        </div>
        <div class="Content">
            <div class="WidgetSimple Expanded">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Merge Settings") | html %]</h2>
                </div>
                <div class="Content">
                    <fieldset class="TableLike FixedLabel">
                        <label class="Mandatory" for="MainTicketNumber"><span class="Marker">*</span>[% Translate("Merge to") | html %] [% Config("Ticket::Hook") %]:</label>
                        <div class="Field">
                            <input type="text" id="MainTicketNumber" name="MainTicketNumber" value="[% Data.MainTicketNumber | html %]" class="Validate_Required [% Data.MainTicketNumberInvalid %] W33pc" />
                            <div id="MainTicketNumberError" class="TooltipErrorMessage"><p>[% Translate("You need to use a ticket number!") | html %]</p></div>
                            <div id="MainTicketNumberServerError" class="TooltipErrorMessage"><p>[% Translate("A valid ticket number is required.") | html %]</p></div>
                        </div>
                        <div class="Clear"></div>
                    </fieldset>
                </div>
            </div>

            <div class="WidgetSimple Collapsed" id="WidgetInformSender">
                <div class="Header">
                    <div class="WidgetAction Toggle">
                        <a href="#" title="[% Translate("Toggle this widget") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
                    </div>
                    <h2>[% Translate("Inform sender") | html %]</h2>
                </div>
                <div class="Content">
                    <fieldset class="TableLike FixedLabel">
                        <label for="InformSender">[% Translate("Inform sender") | html %]:</label>
                        <div class="Field">
                            <input type="checkbox" id="InformSender" name="InformSender" value="1" [% Data.InformSenderChecked | html %]/>
                        </div>
                        <div class="Clear"></div>

                        <label for="From">[% Translate("From") | html %]:</label>
                        <div class="Field">
                            [% Data.From | html %]
                            <input type="hidden" id="From" name="From" value="[% Data.From | html %]"/>
                        </div>
                        <div class="Clear"></div>

                        <label for="To"><span class="Marker Hidden">*</span>[% Translate("To") | html %]:</label>
                        <div class="Field">
                            <input type="text" id="To" name="To" value="[% Data.To | html %]" class="Validate_DependingRequiredAND Validate_Depending_InformSender [% Data.ToInvalid %] W75pc"/>
                            <div id="ToError" class="TooltipErrorMessage" ><p>[% Translate("Need a valid email address.") | html %]</p></div>
                            <div id="ToServerError" class="TooltipErrorMessage">
[% RenderBlockStart("ToCustomerGenericServerErrorMsg") %]
                                <p>[% Translate("Need a valid email address or don't use a local email address.") | html %]</p>
[% RenderBlockEnd("ToCustomerGenericServerErrorMsg") %]
[% RenderBlockStart("ToInvalidConfigServerErrorMsg") %]
                                <p>[% Translate("This email address is not allowed due to the system configuration.") | html %]</p>
[% RenderBlockEnd("ToInvalidConfigServerErrorMsg") %]
[% RenderBlockStart("ToInvalidMXServerErrorMsg") %]
                                <p>[% Translate("This email address failed MX check.") | html %]</p>
[% RenderBlockEnd("ToInvalidMXServerErrorMsg") %]
[% RenderBlockStart("ToInvalidDNSServerErrorMsg") %]
                                <p>[% Translate("DNS problem, please check your configuration and the error log.") | html %]</p>
[% RenderBlockEnd("ToInvalidDNSServerErrorMsg") %]
[% RenderBlockStart("ToInvalidSyntaxServerErrorMsg") %]
                                <p>[% Translate("The syntax of this email address is incorrect.") | html %]</p>
[% RenderBlockEnd("ToInvalidSyntaxServerErrorMsg") %]
                            </div>
                        </div>
                        <div class="Clear"></div>

                        <label for="Subject"><span class="Marker Hidden">*</span>[% Translate("Subject") | html %]:</label>
                        <div class="Field">
                            <input type="text" id="Subject" name="Subject" value="[% Data.Subject | html %]" class="Validate_DependingRequiredAND Validate_Depending_InformSender [% Data.SubjectInvalid %] W75pc"/>
                            <div id="SubjectError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                            <div id="SubjectServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                        </div>
                        <div class="Clear"></div>

                        <label for="RichText"><span class="Marker Hidden">*</span>[% Translate("Text") | html %]:</label>
                        <div class="RichTextField">

[% RenderBlockStart("RichText") %]
[% InsertTemplate("RichTextEditor.tt") %]
[% RenderBlockEnd("RichText") %]

                            <textarea id="RichText" class="RichText Validate_DependingRequiredAND Validate_Depending_InformSender [% Data.RichTextInvalid %]" name="Body" rows="15" cols="[% Config("Ticket::Frontend::TextAreaNote") %]" >[% Data.Body | html %]</textarea>
                            <div id="RichTextError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                            <div id="RichTextServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
                        </div>
                        <div class="Clear"></div>
                    </fieldset>
                </div>
            </div>
        </div>
        <div class="Footer">
            <button class="CallForAction Primary" id="submitRichText" accesskey="g" title="[% Translate("Submit") | html %] (g)" type="submit" value="[% Translate("Submit") | html %]"><span><i class="fa fa-check-square-o"></i> [% Translate("Submit") | html %]</span></button>
        </div>
    </div>
</form>
[% WRAPPER JSOnDocumentComplete %]
<script type="text/javascript">//<![CDATA[
    Core.Agent.TicketMerge.Init();
//]]></script>
[% END %]