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# --
# Copyright (C) 2001-2017 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
# get selenium object
my $Selenium = $Kernel::OM->Get('Kernel::System::UnitTest::Selenium');
$Selenium->RunTest(
sub {
# get needed objects
my $Helper = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# do not check email addresses
$Helper->ConfigSettingChange(
Key => 'CheckEmailAddresses',
Value => 0,
);
# enable ticket service feature
$Helper->ConfigSettingChange(
Valid => 1,
Key => 'Ticket::Service',
Value => 1
);
# create test user and login
my $TestUserLogin = $Helper->TestUserCreate(
Groups => [ 'admin', 'users' ],
) || die "Did not get test user";
$Selenium->Login(
Type => 'Agent',
User => $TestUserLogin,
Password => $TestUserLogin,
);
# get service object
my $ServiceObject = $Kernel::OM->Get('Kernel::System::Service');
# create two test services
my @ServiceIDs;
my @ServiceNames;
for my $Service (qw(Parent Child)) {
my $ServiceName = $Service . 'Service' . $Helper->GetRandomID();
my $ServiceID = $ServiceObject->ServiceAdd(
Name => $ServiceName,
ValidID => 1,
Comment => 'Selenium Test',
UserID => 1,
);
$Self->True(
$ServiceID,
"Service ID $ServiceID is created",
);
push @ServiceIDs, $ServiceID;
push @ServiceNames, $ServiceName;
}
# update second service to be child of first one
my $Success = $ServiceObject->ServiceUpdate(
ServiceID => $ServiceIDs[1],
Name => $ServiceNames[1],
ParentID => $ServiceIDs[0],
ValidID => 1,
UserID => 1,
);
$Self->True(
$Success,
"Service ID $ServiceIDs[1] is now child service"
);
# update parent service to invalid status, bug #11816
# test if child service are visible when parent is invalid
$Success = $ServiceObject->ServiceUpdate(
ServiceID => $ServiceIDs[0],
Name => $ServiceNames[0],
ValidID => 2,
UserID => 1,
);
$Self->True(
$Success,
"Parent Service ID $ServiceIDs[0] is invalid"
);
# get ticket object
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
# create test tickets
my @TicketIDs;
for my $Lock (qw(lock unlock)) {
my $TicketID = $TicketObject->TicketCreate(
Title => 'Selenium Test Ticket',
Queue => 'Raw',
Lock => $Lock,
Priority => '3 normal',
State => 'open',
ServiceID => $ServiceIDs[1],
CustomerID => 'SeleniumCustomer',
CustomerUser => 'SeleniumCustomer@localhost.com',
OwnerID => 1,
UserID => 1,
ResponsibleID => 1,
);
$Self->True(
$TicketID,
"Ticket ID $TicketID is created",
);
push @TicketIDs, $TicketID;
}
# get script alias
my $ScriptAlias = $ConfigObject->Get('ScriptAlias');
# navigate to AgentTicketService screen
$Selenium->VerifiedGet("${ScriptAlias}index.pl?Action=AgentTicketService");
# verify that there are no tickets with My Service filter
$Selenium->find_element("//a[contains(\@href, \'Action=AgentTicketService;ServiceID=0;\' )]")->VerifiedClick();
$Self->True(
index( $Selenium->get_page_source(), 'No ticket data found.' ) > -1,
"No tickets found with My Service filter",
);
# check for parent test service filter button and click on it
my $Element = $Selenium->find_element(
"//a[contains(\@href, \'Action=AgentTicketService;ServiceID=$ServiceIDs[0];\' )]"
);
$Element->is_enabled();
$Element->is_displayed();
$Element->VerifiedClick();
# click on child service
$Selenium->find_element("//a[contains(\@href, \'Action=AgentTicketService;ServiceID=$ServiceIDs[1];\' )]")
->VerifiedClick();
# check different views for filters
for my $View (qw(Small Medium Preview)) {
# go to default small view
$Selenium->VerifiedGet(
"${ScriptAlias}index.pl?Action=AgentTicketService;ServiceID=$ServiceIDs[1];View=Small"
);
# click on viewer controller
$Selenium->find_element(
"//a[contains(\@href, \'Filter=Unlocked;View=$View;ServiceID=$ServiceIDs[1];SortBy=Age;OrderBy=Up;View=Small;\' )]"
)->VerifiedClick();
# verify that all expected tickets are present
for my $TicketID (@TicketIDs) {
my %TicketData = $TicketObject->TicketGet(
TicketID => $TicketID,
UserID => 1,
);
# check for locked and unlocked tickets
if ( $TicketData{Lock} eq 'unlock' ) {
# click on 'Available ticket' filter
$Selenium->find_element(
"//a[contains(\@href, \'ServiceID=$ServiceIDs[1];SortBy=Age;OrderBy=Up;View=$View;Filter=Unlocked\' )]"
)->VerifiedClick();
# check for unlocked tickets with 'Available tickets' filter on
$Self->True(
index( $Selenium->get_page_source(), $TicketData{TicketNumber} ) > -1,
"Ticket found on page with 'Available tickets' filter - $TicketData{TicketNumber} ",
);
# click on 'All ticket' filter
$Selenium->find_element(
"//a[contains(\@href, \'ServiceID=$ServiceIDs[1];SortBy=Age;OrderBy=Up;View=$View;Filter=All\' )]"
)->VerifiedClick();
# check for unlocked tickets with 'All tickets' filter on
$Self->True(
index( $Selenium->get_page_source(), $TicketData{TicketNumber} ) > -1,
"Ticket found on page with 'All tickets' filter on - $TicketData{TicketNumber} ",
);
}
else {
# click on 'All ticket' filter
$Selenium->find_element(
"//a[contains(\@href, \'ServiceID=$ServiceIDs[1];SortBy=Age;OrderBy=Up;View=$View;Filter=All\' )]"
)->VerifiedClick();
# check for locked tickets with 'All ticket' filter
$Self->True(
index( $Selenium->get_page_source(), $TicketData{TicketNumber} ) > -1,
"Locked Ticket found on page with 'All tickets' filter on - $TicketData{TicketNumber} ",
);
# click on 'Available ticket' filter
$Selenium->find_element(
"//a[contains(\@href, \'ServiceID=$ServiceIDs[1];SortBy=Age;OrderBy=Up;View=$View;Filter=Unlocked\' )]"
)->VerifiedClick();
# check for locked tickets with 'Available tickets' filter on
$Self->True(
index( $Selenium->get_page_source(), $TicketData{TicketNumber} ) == -1,
"Did not find locked ticket - $TicketData{TicketNumber} - with 'Available tickets' filter",
);
}
}
}
# delete created test tickets
for my $TicketID (@TicketIDs) {
$Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
$Success,
"Ticket ID $TicketID is deleted"
);
}
# delete created test service
for my $ServiceDelete (@ServiceIDs) {
$Success = $Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => "DELETE FROM service WHERE id = $ServiceDelete",
);
$Self->True(
$Success,
"Service ID $ServiceDelete is deleted",
);
}
# make sure the cache is correct
for my $Cache (
qw (Ticket Service)
)
{
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => $Cache,
);
}
}
);
1;
|
