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# --
# Copyright (C) 2001-2017 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
use strict;
use warnings;
use utf8;
use vars (qw($Self));
# get selenium object
my $Selenium = $Kernel::OM->Get('Kernel::System::UnitTest::Selenium');
$Selenium->RunTest(
sub {
# get helper object
my $Helper = $Kernel::OM->Get('Kernel::System::UnitTest::Helper');
# do not check Service
$Helper->ConfigSettingChange(
Valid => 1,
Key => 'Ticket::Service',
Value => 1,
);
# do not check Type
$Helper->ConfigSettingChange(
Valid => 1,
Key => 'Ticket::Type',
Value => 1,
);
# create test customer user and login
my $TestCustomerUserLogin = $Helper->TestCustomerUserCreate(
) || die "Did not get test customer user";
$Selenium->Login(
Type => 'Customer',
User => $TestCustomerUserLogin,
Password => $TestCustomerUserLogin,
);
# get script alias
my $ScriptAlias = $Kernel::OM->Get('Kernel::Config')->Get('ScriptAlias');
# navigate to CustomerTicketSearch screen
$Selenium->VerifiedGet("${ScriptAlias}customer.pl?Action=CustomerTicketSearch");
# check overview screen
for my $ID (
qw(Profile TicketNumber CustomerID From To Cc Subject Body ServiceIDs TypeIDs PriorityIDs StateIDs
NoTimeSet Date DateRange TicketCreateTimePointStart TicketCreateTimePoint TicketCreateTimePointFormat
TicketCreateTimeStartMonth TicketCreateTimeStartDay TicketCreateTimeStartYear TicketCreateTimeStartDayDatepickerIcon
TicketCreateTimeStopMonth TicketCreateTimeStopDay TicketCreateTimeStopYear TicketCreateTimeStopDayDatepickerIcon
SaveProfile Submit ResultForm)
)
{
my $Element = $Selenium->find_element( "#$ID", 'css' );
$Element->is_enabled();
$Element->is_displayed();
}
# get ticket object
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
# create ticket for test scenario
my $TitleRandom = 'Title' . $Helper->GetRandomID();
my $TicketID = $TicketObject->TicketCreate(
Title => $TitleRandom,
Queue => 'Raw',
Lock => 'unlock',
Priority => '3 normal',
State => 'open',
CustomerUser => $TestCustomerUserLogin,
OwnerID => 1,
UserID => 1,
);
$Self->True(
$TicketID,
"Ticket ID $TicketID - created",
);
# Add test article to the ticket.
# Make it email-internal, with sender type customer, in order to check if it's filtered out correctly.
my $InternalArticleMessage = 'not for the customer';
my $ArticleID = $TicketObject->ArticleCreate(
TicketID => $TicketID,
ArticleType => 'email-internal',
SenderType => 'customer',
Subject => $TitleRandom,
Body => $InternalArticleMessage,
ContentType => 'text/plain; charset=ISO-8859-15',
HistoryType => 'EmailCustomer',
HistoryComment => 'Some free text!',
UserID => 1,
);
$Self->True(
$ArticleID,
"Article is created - ID $ArticleID"
);
# get test ticket number
my %Ticket = $TicketObject->TicketGet(
TicketID => $TicketID,
);
# input ticket number as search parameter
$Selenium->find_element( "#TicketNumber", 'css' )->send_keys( $Ticket{TicketNumber} );
$Selenium->find_element( "#TicketNumber", 'css' )->VerifiedSubmit();
# check for expected result
$Self->True(
index( $Selenium->get_page_source(), $TitleRandom ) > -1,
"Ticket $TitleRandom found on page",
);
# Check if internal article was not shown.
$Self->True(
index( $Selenium->get_page_source(), $InternalArticleMessage ) == -1,
'Internal article not found on page'
);
# click on '← Change search options'
$Selenium->find_element( "← Change search options", 'link_text' )->VerifiedClick();
# input more search filters, result should be 'No data found'
$Selenium->find_element( "#TicketNumber", 'css' )->clear();
$Selenium->find_element( "#TicketNumber", 'css' )->send_keys("123456789012345");
$Selenium->execute_script("\$('#StateIDs').val([1, 4]).trigger('redraw.InputField').trigger('change');");
$Selenium->execute_script("\$('#PriorityIDs').val([2, 3]).trigger('redraw.InputField').trigger('change');");
$Selenium->find_element( "#TicketNumber", 'css' )->VerifiedSubmit();
# check for expected result
$Self->True(
index( $Selenium->get_page_source(), "No data found." ) > -1,
"Ticket is not found on page",
);
# check search filter data
$Self->True(
index( $Selenium->get_page_source(), "Search Results for:" ) > -1,
"Filter data is found - Search Results for:",
);
$Self->True(
index( $Selenium->get_page_source(), "TicketNumber: 123456789012345" ) > -1,
"Filter data is found - TicketNumber: 123456789012345",
);
$Self->True(
index( $Selenium->get_page_source(), "State: new+open" ) > -1,
"Filter data is found - State: new+open",
);
$Self->True(
index( $Selenium->get_page_source(), "Priority: 2 low+3 normal" ) > -1,
"Filter data is found - Priority: 2 low+3 normal",
);
# clean up test data from the DB
my $Success = $TicketObject->TicketDelete(
TicketID => $TicketID,
UserID => 1,
);
$Self->True(
$Success,
"Ticket is deleted - $TicketID"
);
# make sure the cache is correct
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp( Type => 'Ticket' );
}
);
1;
|
