1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324
|
# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::GenericInterface::ErrorHandling::RequestRetry;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::System::Log',
);
=head1 NAME
Kernel::GenericInterface::ErrorHandling::RequestRetry - Module do decide about rescheduling for failed requests
=head1 SYNOPSIS
=head1 PUBLIC INTERFACE
=over 4
=cut
=item new()
create an object. Do not create it directly, instead use:
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $ErrorObject = $Kernel::OM->Get('Kernel::GenericInterface::ErrorHandling');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=item Run()
Decides if a non-successful request should be retried, based on the configuration.
Relevant module configuration variables are:
- ScheduleRetry # enable or disable retry for request
- RetryIntervalStart # time in seconds for first retry after initial request
- RetryIntervalFactor # send further retries after the same interval as the first or in increasing intervals
- RetryIntervalMax # maximum allowed interval between retries
- RetryCountMax # maximum allowed number of retries
- RetryPeriodMax # maximum time allowed for retries after initial request
my $Result = $ErrorObject->Run(
PastExecutionData => $PastExecutionDataStructure, # optional
ModuleConfig => $ModuleConfig,
);
$Result = {
Success => 1, # 0 or 1
ErrorMessage => '', # if an error occurred
Data => { ... }, # result payload
ReScheduleData => { ... }, # reschedule information
};
=cut
sub Run {
my ( $Self, %Param ) = @_;
# Module config parameter validity check.
if ( !IsHashRefWithData( $Param{ModuleConfig} ) ) {
return $Self->_LogAndReturn( ErrorMessage => 'Got no ModuleConfig!' );
}
my $ModuleConfigCheck = $Self->_ModuleConfigCheck( %{ $Param{ModuleConfig} } );
return $ModuleConfigCheck if !$ModuleConfigCheck->{Success};
# Set basic information including possibly existing past execution data.
my $RetryCount = $Param{PastExecutionData}->{RetryCount} // 0;
my $CurrentDateTime = $Kernel::OM->Create('Kernel::System::DateTime');
# Get date-time of last (=this) request. If we are not in a retry, use current date-time.
# This is used to properly calculate time based intervals.
my $CurrentRequestDateTime;
if ( IsStringWithData( $Param{PastExecutionData}->{RetryDateTime} ) ) {
$CurrentRequestDateTime = $Kernel::OM->Create(
'Kernel::System::DateTime',
ObjectParams => {
String => $Param{PastExecutionData}->{RetryDateTime},
},
);
return $Self->_LogAndReturn( ErrorMessage => 'RetryDateTime is invalid!' ) if !$CurrentRequestDateTime;
}
else {
$CurrentRequestDateTime = $CurrentDateTime->Clone();
}
# Get date-time of first request. If we are not in a retry, use current date-time.
my $InitialRequestDateTime;
if ( IsStringWithData( $Param{PastExecutionData}->{InitialRequestDateTime} ) ) {
$InitialRequestDateTime = $Kernel::OM->Create(
'Kernel::System::DateTime',
ObjectParams => {
String => $Param{PastExecutionData}->{InitialRequestDateTime},
},
);
return $Self->_LogAndReturn( ErrorMessage => 'InitialRequestDateTime is invalid!' ) if !$InitialRequestDateTime;
}
else {
$InitialRequestDateTime = $CurrentDateTime->Clone();
}
# Prepare default set of return data.
my %ReturnData = (
Success => 1,
Data => {
ReSchedule => 0,
InitialRequestDateTime => $InitialRequestDateTime->ToString(),
CurrentRequestDateTime => $CurrentRequestDateTime->ToString(),
CurrentRetryCount => $RetryCount,
MaximumRetryCountReached => 0,
MaximumRetryPeriodReached => 0,
},
ReScheduleData => {
ReSchedule => 0,
},
);
# Retries are completely disabled.
if ( !$Param{ModuleConfig}->{ScheduleRetry} ) {
return \%ReturnData;
}
# No retry if maximum retry count has been reached.
if (
$Param{ModuleConfig}->{RetryCountMax}
&& $RetryCount >= $Param{ModuleConfig}->{RetryCountMax}
)
{
$ReturnData{Data}->{MaximumRetryCountReached} = 1;
return \%ReturnData;
}
# No retry if maximum retry period has been reached.
my $DeltaInitialToCurrentRequest;
if ( $Param{ModuleConfig}->{RetryPeriodMax} ) {
$DeltaInitialToCurrentRequest = $InitialRequestDateTime->Delta( DateTimeObject => $CurrentRequestDateTime );
if ( $DeltaInitialToCurrentRequest->{AbsoluteSeconds} >= $Param{ModuleConfig}->{RetryPeriodMax} ) {
$ReturnData{Data}->{MaximumRetryPeriodReached} = 1;
return \%ReturnData;
}
}
# Calculate interval for next execution.
my $RetryInterval;
if ( IsStringWithData( $Param{PastExecutionData}->{RetryInterval} ) ) {
$RetryInterval
= int( $Param{PastExecutionData}->{RetryInterval} * $Param{ModuleConfig}->{RetryIntervalFactor} );
if (
IsStringWithData( $Param{ModuleConfig}->{RetryIntervalMax} )
&& $RetryInterval > $Param{ModuleConfig}->{RetryIntervalMax}
)
{
$RetryInterval = $Param{ModuleConfig}->{RetryIntervalMax};
}
}
else {
$RetryInterval = $Param{ModuleConfig}->{RetryIntervalStart};
}
# Calculate next execution timestamp.
my $TargetDateTime;
if ( $Param{ModuleConfig}->{RetryPeriodMax} ) {
if ( !$DeltaInitialToCurrentRequest ) {
$DeltaInitialToCurrentRequest = $InitialRequestDateTime->Delta( DateTimeObject => $CurrentRequestDateTime );
}
if (
$DeltaInitialToCurrentRequest->{AbsoluteSeconds} + $RetryInterval
>= $Param{ModuleConfig}->{RetryPeriodMax}
)
{
$TargetDateTime = $InitialRequestDateTime->Clone();
$TargetDateTime->Add( Seconds => $Param{ModuleConfig}->{RetryPeriodMax} );
}
}
if ( !$TargetDateTime ) {
$TargetDateTime = $CurrentRequestDateTime->Clone();
$TargetDateTime->Add( Seconds => $RetryInterval );
}
# Even after delayed executions, minimum wait time after requests is 1 second to prevent possible DoS.
if ( $TargetDateTime->Compare( DateTimeObject => $CurrentDateTime ) != 1 ) {
$TargetDateTime = $CurrentDateTime->Clone();
$TargetDateTime->Add( Seconds => 1 );
}
# Schedule retry and set appropriate past execution data.
$ReturnData{Data}->{ReSchedule} = 1;
return {
%ReturnData,
ReScheduleData => {
ReSchedule => 1,
ExecutionTime => $TargetDateTime->ToString(),
PastExecutionData => {
InitialRequestDateTime => $InitialRequestDateTime->ToString(),
RetryCount => ++$RetryCount,
RetryInterval => $RetryInterval,
RetryDateTime => $TargetDateTime->ToString(),
},
},
};
}
sub _ModuleConfigCheck {
my ( $Self, %Param ) = @_;
# Allowed Values:
# ScheduleRetry => [ 0, 1 ],
# RetryIntervalFactor => [ 1, 1.5, 2 ],
# RetryIntervalStart => [ 0, 1 .. 999999 ],
# RetryIntervalMax => [ undef, '', 0, 1 .. 999999 ],
# RetryCountMax => [ undef, '', 1 .. 999999 ],
# RetryPeriodMax => [ undef, '', 1 .. 999999 ],
STRINGWITHDATA:
for my $StringWithData (qw(ScheduleRetry RetryIntervalStart RetryIntervalFactor)) {
next STRINGWITHDATA if IsStringWithData( $Param{$StringWithData} );
return $Self->_LogAndReturn( ErrorMessage => "Config param '$StringWithData' is not a non-empty string!" );
}
STRING:
for my $String (qw(RetryIntervalMax RetryCountMax RetryPeriodMax)) {
# Set fall-back for optional parameters.
$Param{$String} //= '';
next STRING if IsString( $Param{$String} );
return $Self->_LogAndReturn( ErrorMessage => "Config param '$String' is not a string!" );
}
if (
$Param{ScheduleRetry} ne '0'
&& $Param{ScheduleRetry} ne '1'
)
{
return $Self->_LogAndReturn( ErrorMessage => "Config param 'ScheduleRetry' is not '0' or '1'!" );
}
if (
$Param{RetryIntervalFactor} ne '1'
&& $Param{RetryIntervalFactor} ne '1.5'
&& $Param{RetryIntervalFactor} ne '2'
)
{
return $Self->_LogAndReturn( ErrorMessage => "Config param 'RetryIntervalFactor' is not '1', '1.5' or '2'!" );
}
my %ParamToMessage = (
RetryIntervalStart => "Config param 'RetryIntervalStart' is not '0' or a positive integer!",
RetryIntervalMax => "Config param 'RetryIntervalMax' is not empty, '0' or a positive integer!",
RetryCountMax => "Config param 'RetryCountMax' is not empty or a positive integer!",
RetryPeriodMax => "Config param 'RetryPeriodMax' is not empty or a positive integer!",
);
INTEGER:
for my $Integer (qw(RetryIntervalStart RetryIntervalMax RetryCountMax RetryPeriodMax)) {
# RetryIntervalStart is not optional but string length >0 has been checked already.
next INTEGER if $Param{$Integer} eq '';
next INTEGER if IsPositiveInteger( $Param{$Integer} );
# RetryIntervalStart and RetryIntervalMax may also contain '0'.
if ( $Integer eq 'RetryIntervalStart' || $Integer eq 'RetryIntervalMax' ) {
next INTEGER if $Param{$Integer} eq '0';
}
return $Self->_LogAndReturn( ErrorMessage => $ParamToMessage{$Integer} );
}
return {
Success => 1,
};
}
sub _LogAndReturn {
my ( $Self, %Param ) = @_;
my $ErrorMessage = $Param{ErrorMessage} || 'No error message provided!';
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => $ErrorMessage,
);
return {
Success => 0,
ErrorMessage => $ErrorMessage,
};
}
1;
=back
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut
|