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# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::GenericInterface::Event::ObjectType::Article;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::System::Log',
'Kernel::System::Ticket',
'Kernel::System::Ticket::Article',
);
=head1 NAME
Kernel::GenericInterface::Event::ObjectType::Article - GenericInterface event data handler
=head1 SYNOPSIS
This event handler gathers data from objects.
=cut
sub new {
my ( $Type, %Param ) = @_;
# Allocate new hash for object.
my $Self = {};
bless( $Self, $Type );
return $Self;
}
sub DataGet {
my ( $Self, %Param ) = @_;
for my $Needed (qw(Data)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
my %IDs;
$IDs{ArticleID} = $Param{Data}->{ArticleID};
$IDs{TicketID} = $Param{Data}->{TicketID};
for my $Needed (qw(ArticleID TicketID)) {
if ( !$IDs{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!",
);
return;
}
}
# Get ticket data to be able to filtering conditions at article event (see bug#13708).
my %TicketData = $Kernel::OM->Get('Kernel::System::Ticket')->TicketGet(
TicketID => $Param{Data}->{TicketID},
DynamicFields => 1,
UserID => 1,
);
my $ArticleBackendObject = $Kernel::OM->Get('Kernel::System::Ticket::Article')->BackendForArticle(%IDs);
my %ObjectData = $ArticleBackendObject->ArticleGet(
%IDs,
DynamicFields => 1,
RealNames => 1,
UserID => 1,
);
return ( %TicketData, %ObjectData );
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut
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